[ ManageE... Reviews ](https://www.g2.com/products/manageengine-remote-access-plus/reviews) [ ManageE... Reviews ](https://www.g2.com/products/manageengine-remote-access-plus/reviews) # ManageEngine Remote Access Plus Features ##### ## Administration (13) Usage Information Offers visibility into employee device activity Integrations Allows for integration of support, chat, diagnostic or other IT management tools Diagnostics Provides administrators with performance information to Session Recording Provides the ability to record remote access and support sessions Session Transfer Allows remote access and support sessions to be transferred between users Unattended Access Allows administrators access to devices, regardless of end-user's presence File Sharing Allows remote users to share files with other remote users Screen Sharing Provides screen sharing options to allow access to view or control real-time activities. File Sharing Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. Session Recording Provides the ability to record remote access and support sessions. Unattended Remote Access Provides remote access to computers at any time, without an end-user present. Multi - Session Handling Provides multiple technician support simultaneously. Multi-Monitor Support Allows users to switch between multiple end users’ monitors with a single click. Show More ##### ## Platform (2) Cross-Platform Access Allows remote usage and access across a range of operating systems and device types Remote Device Control Allows administators to take control of a connected endpoint device Show More ##### ## Security (4) Device Management Unifies endpoint management of employee devices Device Enrollment Registers employee-owned or company-distributed devices for IT access Data Encryption Implements encryption standards to secure data both in transit and at rest. Compliance Provides compliance to multiple industry standards like HIPAA and GDPR. Show More ##### ## Maintenance (2) Remote Reboot Remotely wake, restart, and install applications on sleeping devices. Remote Printing Print files from remote computer onto the local printer, without having to transfer the file between computers. Show More ##### ## Communication (4) Text Chat Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat. VoIP Provides voice over IP calling solutions. Video Conference Call Provides pre-session or in-session video call options to resolve issues. Screen Annotations Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better. Show More ##### ## Device Support (3) Mobile Device Access Allows mobile device access to provide support or connect to your computer from anywhere. Multi-Platform Support Provides support across iOS, Mac, Android, PC and other devices. Cross-Platform Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. Show More ##### ## Performance (1) Reporting Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries. Show More [ ![Cobrowse.io](https://images.g2crowd.com/uploads/product/hd_favicon/d998ac98c11b0bc2596ecb3a0655882d/cobrowse-io.svg "Cobrowse.io") Sponsored Cobrowse.io 4.4/5 (16) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5 (3,882) ](https://www.g2.com/products/teamviewer/reviews) [ ![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access") Splashtop Remote Access 4.8/5 (507) ](https://www.g2.com/products/splashtop-remote-access/reviews) [ ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") ScreenConnect 4.7/5 (478) ](https://www.g2.com/products/screenconnect/reviews) [ View All Alternatives ](https://www.g2.com/products/manageengine-remote-access-plus/competitors/alternatives) ManageEngine Remote Access Plus Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Product Avatar Image") Zoho Assist 4.7/5 (701) [ Compare Now ](https://www.g2.com/compare/manageengine-remote-access-plus-vs-zoho-assist) ##### Categories on G2 [ Remote Support ](https://www.g2.com/categories/remote-support)[ Remote Desktop ](https://www.g2.com/categories/remote-desktop) ##### Explore More [ What is the top media and influencer targeting software for agencies? ](https://www.g2.com/discussions/what-is-the-top-media-and-influencer-targeting-software-for-agencies)[ Best platforms for tracking company equipment and inventory ](https://www.g2.com/discussions/best-platforms-for-tracking-company-equipment-and-inventory)[ What is the most affordable screen capture software for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-screen-capture-software-for-smbs) [ Which procure-to-pay system is most recommended by professionals ](https://www.g2.com/discussions/which-procure-to-pay-system-is-most-recommended-by-professionals)[ Most reliable auto dialer software ](https://www.g2.com/discussions/most-reliable-auto-dialer-software)[ Pros and Cons Details ](https://www.g2.com/products/manageengine-remote-access-plus/reviews?qs=pros-and-cons) Show More [ What is the top media and influencer targeting software for agencies? ](https://www.g2.com/discussions/what-is-the-top-media-and-influencer-targeting-software-for-agencies)[ Best platforms for tracking company equipment and inventory ](https://www.g2.com/discussions/best-platforms-for-tracking-company-equipment-and-inventory)[ What is the most affordable screen capture software for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-screen-capture-software-for-smbs) [ Which procure-to-pay system is most recommended by professionals ](https://www.g2.com/discussions/which-procure-to-pay-system-is-most-recommended-by-professionals)[ Most reliable auto dialer software ](https://www.g2.com/discussions/most-reliable-auto-dialer-software)[ Pros and Cons Details ](https://www.g2.com/products/manageengine-remote-access-plus/reviews?qs=pros-and-cons)