ManageEngine Remote Access Plus Features

Administration (13)

Usage Information: As reported in 18 ManageEngine Remote Access Plus reviews. Offers visibility into employee device activity
Integrations: As reported in 18 ManageEngine Remote Access Plus reviews. Allows for integration of support, chat, diagnostic or other IT management tools
Diagnostics: Provides administrators with performance information to 17 reviewers of ManageEngine Remote Access Plus have provided feedback on this feature.
Session Recording: Provides the ability to record remote access and support sessions This feature was mentioned in 18 ManageEngine Remote Access Plus reviews.
Session Transfer: Based on 15 ManageEngine Remote Access Plus reviews. Allows remote access and support sessions to be transferred between users
Unattended Access: As reported in 18 ManageEngine Remote Access Plus reviews. Allows administrators access to devices, regardless of end-user's presence
File Sharing: Based on 17 ManageEngine Remote Access Plus reviews. Allows remote users to share files with other remote users
Screen Sharing: Provides screen sharing options to allow access to view or control real-time activities. 16 reviewers of ManageEngine Remote Access Plus have provided feedback on this feature.
File Sharing: Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. This feature was mentioned in 16 ManageEngine Remote Access Plus reviews.
Session Recording: Provides the ability to record remote access and support sessions. This feature was mentioned in 14 ManageEngine Remote Access Plus reviews.
Unattended Remote Access: Provides remote access to computers at any time, without an end-user present. This feature was mentioned in 15 ManageEngine Remote Access Plus reviews.
Multi - Session Handling: As reported in 15 ManageEngine Remote Access Plus reviews. Provides multiple technician support simultaneously.
Multi-Monitor Support: Allows users to switch between multiple end users‚Äô monitors with a single click. 16 reviewers of ManageEngine Remote Access Plus have provided feedback on this feature.

Platform (2)

Security (4)

Device Management: As reported in 20 ManageEngine Remote Access Plus reviews. Unifies endpoint management of employee devices
Device Enrollment: Registers employee-owned or company-distributed devices for IT access 17 reviewers of ManageEngine Remote Access Plus have provided feedback on this feature.
Data Encryption: As reported in 13 ManageEngine Remote Access Plus reviews. Implements encryption standards to secure data both in transit and at rest.
Compliance: Provides compliance to multiple industry standards like HIPAA and GDPR. This feature was mentioned in 13 ManageEngine Remote Access Plus reviews.

Maintenance (2)

Communication (4)

Text Chat: As reported in 16 ManageEngine Remote Access Plus reviews. Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.
VoIP: As reported in 12 ManageEngine Remote Access Plus reviews. Provides voice over IP calling solutions.
Video Conference Call: As reported in 11 ManageEngine Remote Access Plus reviews. Provides pre-session or in-session video call options to resolve issues.
Screen Annotations: As reported in 11 ManageEngine Remote Access Plus reviews. Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better.

Device Support (3)

Mobile Device Access: Allows mobile device access to provide support or connect to your computer from anywhere. 12 reviewers of ManageEngine Remote Access Plus have provided feedback on this feature.
Multi-Platform Support: As reported in 13 ManageEngine Remote Access Plus reviews. Provides support across iOS, Mac, Android, PC and other devices.
Cross-Platform: Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. This feature was mentioned in 14 ManageEngine Remote Access Plus reviews.