ManageEngine Remote Access Plus Features

Administration (13)

Usage Information: Based on 18 ManageEngine Remote Access Plus reviews. Offers visibility into employee device activity
Integrations: Allows for integration of support, chat, diagnostic or other IT management tools 17 reviewers of ManageEngine Remote Access Plus have provided feedback on this feature.
Diagnostics: As reported in 17 ManageEngine Remote Access Plus reviews. Provides administrators with performance information to
Session Recording: Based on 18 ManageEngine Remote Access Plus reviews. Provides the ability to record remote access and support sessions
Session Transfer: Allows remote access and support sessions to be transferred between users This feature was mentioned in 15 ManageEngine Remote Access Plus reviews.
Unattended Access: Allows administrators access to devices, regardless of end-user's presence 17 reviewers of ManageEngine Remote Access Plus have provided feedback on this feature.
File Sharing: Allows remote users to share files with other remote users This feature was mentioned in 17 ManageEngine Remote Access Plus reviews.
Screen Sharing: As reported in 16 ManageEngine Remote Access Plus reviews. Provides screen sharing options to allow access to view or control real-time activities.
File Sharing: As reported in 16 ManageEngine Remote Access Plus reviews. Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.
Session Recording: Based on 14 ManageEngine Remote Access Plus reviews. Provides the ability to record remote access and support sessions.
Unattended Remote Access: Provides remote access to computers at any time, without an end-user present. 15 reviewers of ManageEngine Remote Access Plus have provided feedback on this feature.
Multi - Session Handling: Provides multiple technician support simultaneously. 15 reviewers of ManageEngine Remote Access Plus have provided feedback on this feature.
Multi-Monitor Support: Allows users to switch between multiple end users‚Äô monitors with a single click. This feature was mentioned in 16 ManageEngine Remote Access Plus reviews.

Platform (2)

Security (4)

Device Management: Unifies endpoint management of employee devices 19 reviewers of ManageEngine Remote Access Plus have provided feedback on this feature.
Device Enrollment: As reported in 17 ManageEngine Remote Access Plus reviews. Registers employee-owned or company-distributed devices for IT access
Data Encryption: As reported in 13 ManageEngine Remote Access Plus reviews. Implements encryption standards to secure data both in transit and at rest.
Compliance: Provides compliance to multiple industry standards like HIPAA and GDPR. This feature was mentioned in 13 ManageEngine Remote Access Plus reviews.

Maintenance (2)

Communication (4)

Text Chat: As reported in 16 ManageEngine Remote Access Plus reviews. Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.
VoIP: Provides voice over IP calling solutions. This feature was mentioned in 12 ManageEngine Remote Access Plus reviews.
Video Conference Call: As reported in 11 ManageEngine Remote Access Plus reviews. Provides pre-session or in-session video call options to resolve issues.
Screen Annotations: Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better. 11 reviewers of ManageEngine Remote Access Plus have provided feedback on this feature.

Device Support (3)

Mobile Device Access: As reported in 12 ManageEngine Remote Access Plus reviews. Allows mobile device access to provide support or connect to your computer from anywhere.
Multi-Platform Support: Based on 13 ManageEngine Remote Access Plus reviews. Provides support across iOS, Mac, Android, PC and other devices.
Cross-Platform: Based on 14 ManageEngine Remote Access Plus reviews. Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.