I like that Makesbridge is a true all-in-one marketing automation platform that combines email marketing, lead scoring, automation workflows, and analytics in one unified system. It doesn't force us to use clunky third-party add-ons and is specifically built for B2B teams rather than just for basic email blasts, which makes a huge difference for us. I appreciate how well it balances power and simplicity for our B2B team, which doesn't have a large marketing or tech staff. Review collected by and hosted on G2.com.

The biggest frustration is the advanced reporting and analytics feel somewhat rigid. We can’t fully customize dashboards to track the exact B2B metrics we care about—like pipeline influence, lead velocity, or campaign-to-closed-won revenue. Exporting deeper data often requires extra formatting work for stakeholder presentations. We need fully customizable dashboards that let us pick, arrange, and save the exact metrics we care about—like lead source ROI, sales-qualified lead (SQL) conversion rate, funnel velocity, and campaign revenue impact. Right now, the widgets are preset, so we can’t tailor it to our team’s priorities. Better closed-loop reporting that connects marketing campaigns directly to CRM opportunities and closed-won deals. We want to see exactly which emails, landing pages, and nurture paths actually drive revenue—not just opens and clicks. That’s essential for proving marketing ROI to leadership. Review collected by and hosted on G2.com.

I use Makesbridge for advanced drip marketing, behavioral targeting, and sales automation. I like the diversity of services it offers and the professional tools it has to run the business. The best thing about Makesbridge is its automation and lead management tools. Review collected by and hosted on G2.com.

The thing that doesn't work well is the support; they never respond or solve any of your problems. Also, the platform looks clunky and old and has glitches. They have weak CRM integration and inconsistent calculation. It was a bit hard for the initial setup. Review collected by and hosted on G2.com.

I find Makesbridge to be a very useful tool for mail marketing. It has made a lot of my work automated, allowing me to work faster. It's a very good marketing tool. I like that it can integrate with any tool. The initial setup was smooth. Review collected by and hosted on G2.com.

For mid-range companies, it is good, but I think for large companies, they might feel limitations. Review collected by and hosted on G2.com.

I like Makesbridge's lead scoring and email automation features. The lead scoring feature can accurately identify high-value leads, helping the sales team quickly recognize customers with high conversion potential, thereby improving sales efficiency. The email automation feature greatly saves manpower and time, allowing emails to be sent automatically based on preset rules, significantly reducing manual operations. Additionally, I also appreciate the real-time data analysis and system integration features. Review collected by and hosted on G2.com.

Insufficient flexibility in workflow customization: Although the workflow setup can meet basic automation needs, it lacks flexibility when dealing with complex business scenarios, such as difficulty in triggering different workflow branches based on multiple dynamic conditions. It is hoped that more powerful logic judgment functions and a more flexible process design interface can be provided to accommodate diverse business processes. Review collected by and hosted on G2.com.

An amazing solution when there is need of marketing, sales and support teams. This is truly valuable when you talk about email efforts and website activity tracking. This is cost-effective and integration part has provided transparency and ease of analysis. If you are facing challenges with limited support then this is for you! It is very easy to use. Review collected by and hosted on G2.com.

Sometimes it is confusing where to do something but I hope that Makesbridge is improving their UI for the better future. It is better if they can update and send messages on Social Media. Review collected by and hosted on G2.com.

Personally i like the simplicity of using this platform Review collected by and hosted on G2.com.

I think the speed could be improved a bit Review collected by and hosted on G2.com.

Easy to use and understand. Provide training to whole staff. Review collected by and hosted on G2.com.

Interface is not so good but manageable. Review collected by and hosted on G2.com.

Makesbridge positions itself as a marketing automation platform that gives marketers some very interesting ways to nurture MQLs before being passed to sales. Some organizations want their CRM to have deep hooks into the marketing automation platform. Others - for a variety of reasons - do not. Makesbridge excels in this second scenario. Some of the stand-out features are Targets, which are dynamic lists and filters that allow marketers to fine-tune who they're pursuing and the ability to use multiple ISPs for email sending. The latter is a highly specific use case, but if you are running multiple and varied email campaigns with lists of varying quality, this feature, alone, could be a lifesaver. Though I've been in marketing automation, forever, my belief is that Makesbridge is likely more beginner-friendly than most other platforms, which would allow teams to see the value faster. Review collected by and hosted on G2.com.

Not so much as a dislike, but the product is intentionally designed not to interfere with SF. So whereas you can have automations change lead stages in the Pardots of the world, Makesbridge's touch is intentionally lighter. Depending on your org goals, that's a deal killer or not. Review collected by and hosted on G2.com.

I’m new to Makesbridge but not new to digital marketing and I can say the team and platform are world class. They take the time to understand our business processes then help us diagram and map them into the platform. We have demanding clients who need to know we’re on top of their KPIs and adding value. Makesbridge’s staff go out of their way to make us look brilliant to clients. Review collected by and hosted on G2.com.

I haven't found anything I dislike at the moment. The system is working as it should. When or if something comes up, I'll make sure to add an update to this review. Review collected by and hosted on G2.com.

Interface and the power bill used for the interpretation Review collected by and hosted on G2.com.

Nothing I dislike as part all concerned apart Review collected by and hosted on G2.com.