--- title: Mailtrack Reviews meta_title: 'Mailtrack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 135 reviews by the users' company size, role or industry to find out how Mailtrack works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 135 scale: '5' date_modified: '2026-10-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

Mailtrack Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Mailsuite, finding it simple and streamlined for tracking email productivity. (3 mentions)
Users value the effective email tracking of Mailsuite, enhancing productivity and providing insightful performance reports. (2 mentions)
Users value the high accuracy of Mailsuite in tracking emails, enhancing their overall experience and efficiency. (1 mentions)
Users appreciate the easy implementation of Mailsuite, allowing for quick setup and seamless integration into their workflow. (1 mentions)
Users highlight the easy setup of Mailsuite, enjoying a hassle-free experience right from installation. (1 mentions)
Users are frustrated with the limitations on sending tracked scheduled emails without the advanced plan despite having the pro plan. (1 mentions)
Users note the slow performance of Mailsuite, causing browsing delays that hinder efficiency. (1 mentions)
Users are frustrated by the subscription limitations of Mailsuite, particularly regarding tracked scheduled emails. (1 mentions)

Top Pros or Advantages of Mailtrack

Top Cons or Disadvantages of Mailtrack

Mailtrack Reviews (135)

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Reviews

Mailtrack Reviews (135)

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4.6
135 reviews
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Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Disappointing Experience with Sudden Account Termination"
0.5/5
What do you like best about Mailtrack?

I find Mailsuite's templates easy to use to create an email, and the email design setup was somehow straightforward. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

I created an email and sent it to only 3,000 out of 24,000 emails. I bought their paid package to send emails, but on my very first email campaign, they terminated my account in less than 24 hours without any prior notification or warning. I've emailed them, but they are not providing any proper information on where I violated their policy. They deducted $180 from my account, and I want a refund because they terminated my paid account within a few hours without prior notification. Review collected by and hosted on G2.com.

Ratan P.
RP
Ratan P.
Inside Sales Executives
Small-Business (50 or fewer emp.)
"Simplifies Email Management and Tracking"
4/5
What do you like best about Mailtrack?

I use Mailsuite primarily to keep my inbox organized and to track my email productivity. One of the features I particularly appreciate is the simplicity of the tool, which allows me to install a Gmail extension without needing to go back and forth to check on things. This extension is a simple Chrome extension that automatically tracks whenever I send an email, making it an integral part of my workflow. Additionally, Mailsuite provides a dashboard that delivers email productivity reports, giving me valuable insights into how well my emails are performing. The overall ease of setup for Mailsuite stands out to me as well, as it felt like a quick plug-and-play solution with no hassle. Beyond that, the notification system that informs me when my emails are opened or when a link I've shared has been clicked is extremely useful, adding an extra level of convenience and oversight to my communications. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

I dislike that Mailsuite does not allow me to send tracked scheduled emails without the advanced plan, even though I have the pro plan. Review collected by and hosted on G2.com.

James F.
JF
James F.
Performance and Mobile Partnerships Manager
Small-Business (50 or fewer emp.)
"Easy Bulk Emails and Tracking with Google Sheets—Setup Takes a Bit"
3.5/5
What do you like best about Mailtrack?

Integrates with Google sheets, easy to use and implement. I use it often to send bulk emails and track responses. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

Can be tricky to initially set up, but easy once you know the format Review collected by and hosted on G2.com.

Aditya A.
AA
Aditya A.
Business Development Consultant
Mid-Market (51-1000 emp.)
"Superpower for Sales folks"
4/5
What do you like best about Mailtrack?

Works wonders, easy to use, lets you know what's happening behind the scenes Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

Nothing to dislike as such, maybe it slows down my browser. Review collected by and hosted on G2.com.

Vivek D.
VD
Vivek D.
Senior Manager Business Development
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Best tool to track email"
5/5
What do you like best about Mailtrack?

Its ease to use and high accuracy to track emails Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

Doesn't work with zoho mail but other than that I love it Review collected by and hosted on G2.com.

Junlee F.
JF
Junlee F.
Sr. Recruitment Specialist
Mid-Market (51-1000 emp.)
"AxiomPath Review of Mailktrack"
5/5
What do you like best about Mailtrack?

As a recruiter who has been a user of this for about 5 years across several companies, this helps me keep track of my emails with candidates, hiring managers, and clients (especially potential ones). It helps me to determine which candidate I should pursue. It makes my day-to-day more streamlined and efficient Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

I just hope we are able to get the a full data aside from the email being opened. Review collected by and hosted on G2.com.

Aadhar A.
AA
Aadhar A.
BDR
Mid-Market (51-1000 emp.)
"THE BEST TRACKER WITH THE BEST EFFICIENCY AND NO LAG"
5/5
What do you like best about Mailtrack?

its best part is that it integrates with gmail so perfectly along with its ease of implementation Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

Nothing is least favourite all are great Review collected by and hosted on G2.com.

ANUPRIYA S.
AS
ANUPRIYA S.
Sub Core Committe Head of Xavier's photography Society (Xposure)
Small-Business (50 or fewer emp.)
"MAILSUITE REVIEW"
5/5
What do you like best about Mailtrack?

Mailsuite is easy to use, mainly excellent for tracking emails which I have sent, and it also shows how many times the receiver has read the mail. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

This application cannot be used on a smartphone, and all the advanced features are available in the premium version. Review collected by and hosted on G2.com.

rogelyn t.
RT
rogelyn t.
Coordinator at The CMO Network & Content Marketing Virtual Summit
Small-Business (50 or fewer emp.)
"My email tracker to check who reads my email!"
5/5
What do you like best about Mailtrack?

It helps me evaluate the effectiveness of my email strategy by tracking client engagement, allowing me to identify areas for improvement based on whether clients read our emails. Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

Nothing to dislike, it helps our company a lot to be on track. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Excellent service"
5/5
What do you like best about Mailtrack?

It is very easy to implement and the integration is seamless and easy to use Review collected by and hosted on G2.com.

What do you dislike about Mailtrack?

The only annoying thing is the number of pop-ups that appear if you don't have the paid version Review collected by and hosted on G2.com.