Having used the service for SMTP configurations, this reviewer finds the tech support exceptional and easy to work with. They experienced delays in adding and editing rules for mass mail, which took 20 days to resolve.

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Summarized using AI

GB

Gediminas B.

Customer Success Agent

Information Technology and Services

Mid-Market (51-1000 emp.)

11/10/2017

"Got lots of e-mails to send? No problem"

4/5

What do you like best about MailChannels Outbound Filtering?

The user side panel is great and provides all the information that one can possibly need. I especially like the fact that you can look through mail sending logs without much hassle. Review collected by and hosted on G2.com.

What do you dislike about MailChannels Outbound Filtering?

Whenever in need of support, contacting MailChanels could be a bit tricky. There's also no option for live support. Review collected by and hosted on G2.com.

Recommendations to others considering MailChannels Outbound Filtering:

If you are looking to send large amount of e-mails, or have many users in need of a good mail server, give this service a try. Since mail logs and a lot of other information is easily accessible, it will not be hard to learn this software. Review collected by and hosted on G2.com.

What problems is MailChannels Outbound Filtering solving and how is that benefiting you?

Ever since our service started expanding, we started running into trouble with our own mail service. Our IP addresses kept getting blacklisted and there were lots of maintenance that we had to do. However, ever since we decided to try out MailChanels Cloud SMTP, we have not looked back. The blacklisting issues are long gone, and our mail service has improved significantly. Review collected by and hosted on G2.com.