
As a user of Mailbird 2, I was genuinely excited when I purchased the lifetime deal. The promise of a one-time payment for continuous access to their excellent app was a deal I couldn't pass up. Mailbird 2 has been my reliable companion, streamlining my email management with its intuitive interface and robust features.
However, my enthusiasm has been dampened by the latest development. The introduction of Mailbird 3, undeniably a more advanced and promising version, has come with an unexpected twist. The lifetime deal that I had happily invested in for Mailbird 2 no longer applies to this new upgrade. Review collected by and hosted on G2.com.
Having to pay again for Mailbird 3 feels like a betrayal of the trust I put in the "lifetime" deal for Mailbird 2. The term "lifetime" implies a long-term commitment, which I assumed would include subsequent versions of the software. However, it appears this is not the case.
While I understand that the development and maintenance of new software require resources and hence, costs, it's disappointing to face another payment request after purchasing what was marketed as a lifetime deal.
In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling disappointed and disillusioned with the brand. I hope Mailbird addresses this issue and considers its loyal customers who invested in the previous lifetime deal. Review collected by and hosted on G2.com.
Hi Elias,
We're naturally sorry to hear of your disappointment - the Personal Pay Once license which you originally purchased will continue to work without issue on Mailbird 2.x.
Although the previous version of Mailbird has now reached the end of its lifecycle, we are committed to honoring any purchase of our product prior to the release of Mailbird 3.0.
Anyone who chooses to purchase a Mailbird 3.0 license now has the option to include an add-on which guarantees that they will continue to receive any and all new features or improvements.
We hope that this information proves helpful, and wish to apologize once more for any disappointment caused.


