---
title: magicJack for Business Reviews
meta_title: 'magicJack for Business Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how magicJack for Business works for a business like yours.
aggregate_rating:
  rating_value: 3.3
  review_count: 3
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# magicJack for Business Reviews
**Vendor:** magicJack  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 3.3/5.0  
**Total Reviews:** 3
## About magicJack for Business
The magicJack device uses Voice Over Internet Protocol (“VoIP”) to allow you to make local and long-distance calls to the U.S. and Canada using an existing internet connection.




## magicJack for Business Reviews
  ### 1. Thieves

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2021

**What do you like best about magicJack for Business?**

Nothing.  They do not allow you to port a number away.  They hold you hostage trying to milk additional payments from you.

**What do you dislike about magicJack for Business?**

Their customer service is at times impossible to reach via phone.  I've had days where I cannot get through.  When I do they say they are providing the information needed to port but then don't allow the new carrier to port it out effectivly holding you hostage.  Using them is a way to give them control over your whole business.  They don't allow you to update email addresses via their website.

**What problems is magicJack for Business solving and how is that benefiting you?**

Trying to use for a business phone.  Less benefit each day as they are very overpriced.

  ### 2. Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2019

**What do you like best about magicJack for Business?**

We used magic jack for our business and found it to be reliable and scalable for our needs. No contract was nice.

**What do you dislike about magicJack for Business?**

Customer service could be better. We think that it's better for small businesses to pay a little more but get better support.

**Recommendations to others considering magicJack for Business:**

If you're a small business, you may want to consider someone else so you're not down and out.

**What problems is magicJack for Business solving and how is that benefiting you?**

We are able to setup our entire sales team with matching numbers.

  ### 3. Its Great for the person on the go 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jas H. | Editor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2018

**What do you like best about magicJack for Business?**

I love the fact that I can take my magic jack with me everywhere, I can plug the phone jack in anywhere even hotels, also the app on the  phone works great. 

**What do you dislike about magicJack for Business?**

Have to be near a internet connection for it to work properly, when you are not the calls are a bit off. 

**Recommendations to others considering magicJack for Business:**

Its Great you can get  a private number that rings in the office and on your cell phone, this way you have a number separate from your personal numbers, the cost is cheap enough to get a number for the whole office. 

**What problems is magicJack for Business solving and how is that benefiting you?**

As a small business I don't have the funds to have a person answering the phone all the time, This allows me to answer on the run even when traveling. 


## magicJack for Business Discussions
  - [What is the difference between Magic Jack and magicJack plus?](https://www.g2.com/discussions/what-is-the-difference-between-magic-jack-and-magicjack-plus)
  - [Does Magic Jack work for business?](https://www.g2.com/discussions/does-magic-jack-work-for-business)
  - [What is magicJack software?](https://www.g2.com/discussions/what-is-magicjack-software)

- [View magicJack for Business pricing details and edition comparison](https://www.g2.com/products/magicjack-for-business/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+12%3A31%3A02+-0500&secure%5Bsession_id%5D=e068ed71-e1d8-4043-8aa6-62060dcd8b77&secure%5Btoken%5D=459e65c336d3d6358167015cc7994788121ce970984c1f5165aa2cb3f3c93421&format=llm_user)

## magicJack for Business Features
**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

## Top magicJack for Business Alternatives
  - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,389 reviews)
  - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,361 reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,535 reviews)

