--- title: LS Retail Reviews meta_title: 'LS Retail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 87 reviews by the users' company size, role or industry to find out how LS Retail works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 87 scale: '5' date_modified: '2026-11-12' parent_category: name: Retail url: https://www.g2.com/categories/retail ---

LS Retail Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

LS Retail Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is LS Retail, and what problem is it built to solve?

LS Retail provides POS and operations software for retail, restaurants, hospitality, pharmacy, and forecourt businesses. Its software is designed to simplify operations, improve efficiency and customer experience, and support business growth.

What languages does LS Retail support?

LS Retail supports 31 languages, including Arabic, English, French, German, Spanish, and others.

What company sizes and industries is LS Retail the best fit for?

LS Retail’s positive users span small businesses, mid-market organizations, and enterprises, with retail the clearest industry concentration. Other represented industries include technology and hospitality.

How long does it take to implement LS Retail across a team?

Implementation timelines vary, but 1–3 months is the most commonly reported range. Other reported timelines extend from under a month to more than a year.

What customer support options does LS Retail provide, and how do users find the overall support experience?

Support resources include a knowledge base, FAQs, and a forum. The support experience is mixed: users describe helpful assistance, while others point to slow responses and gaps in partner or product support.

What features or capabilities could make LS Retail even more useful?

LS Retail could be more useful with clearer learning materials and smoother day-to-day workflows. Recurring improvement areas include:
  • Refresh and expand documentation, manuals, and training guidance so teams can find answers and learn the system more easily.
  • Simplify setup and navigation, especially for new or non-technical users.
  • Improve reporting and the reliability of data replication and system functions.
  • Strengthen capabilities in areas such as hospitality, promotions, and replenishment.

LS Retail Reviews (87)

Reviews

LS Retail Reviews (87)

4.4
87 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Hospitality
IH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"More retail than hospitality"
3.5/5
What do you like best about LS Retail?

Advanced functionality for stock control and logistics. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

In some areas our users find it hard to work in the Backoffice setup. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"LS NAV Experience"
5/5
What do you like best about LS Retail?

LS Retail POS and Retail management solution for Retail and Hospitality business Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Latest Mobile POS features, self checkout options Review collected by and hosted on G2.com.

Verified User in Computer Networking
CC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"I have 7 Year of LS Retail and Navision Consulting Experience"
4/5
What do you like best about LS Retail?

Easy to Configure POS & Better integrate with NAV Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Support Portal and lack of information of new functionalities Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Ls NAV"
5/5
What do you like best about LS Retail?

Dynamic and easy to use. Compelling features and based on Microsoft stack Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Bugs and issues that are only resolved in the next release rather than having a sunset day of the product Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Working with LS for 15 years"
5/5
What do you like best about LS Retail?

POS interface user customization, offers. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Somewhat too big, it takes a lot of time and effort to master it. On one side it would be good to have "light" version. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
CF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"My experience learning LS NAV"
4/5
What do you like best about LS Retail?

Functionality and adaptability to the different kinds of business Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The documentation is very outdated, I think there is not much documentation. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 9/26/2017
"Impressive Software"
4.5/5
What do you like best about LS Retail?

it covers most of business cases based on customer requirement. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

User Manual, i think training and manual material are not enough. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"Retail consultant"
4.5/5
What do you like best about LS Retail?

Positive experience and easy user interface, standardization Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Limited offer and promotion functionality need to increase more as per market Review collected by and hosted on G2.com.

Verified User in Information Services
CI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"good"
4/5
What do you like best about LS Retail?

NAV LS is very easy to use and maintain. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

I dislike the Hospitality features of LS( KDS) Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Nice"
4.5/5
What do you like best about LS Retail?

Capabilities and flexibility of the solution Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Prices can be less. Solution more flexible. Review collected by and hosted on G2.com.

Questions about LS Retail? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is LS Retail Pharmacy Management Software used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

27 months

Average Discount

11%

LS Retail Comparisons
LS Retail Features
Inventory Management
Reporting