--- title: LS Retail Reviews meta_title: 'LS Retail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 87 reviews by the users' company size, role or industry to find out how LS Retail works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 87 scale: '5' date_modified: '2026-11-12' parent_category: name: Retail url: https://www.g2.com/categories/retail ---

LS Retail Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

LS Retail Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is LS Retail, and what problem is it built to solve?

LS Retail provides POS and operations software for retail, restaurants, hospitality, pharmacy, and forecourt businesses. Its software is designed to simplify operations, improve efficiency and customer experience, and support business growth.

What languages does LS Retail support?

LS Retail supports 31 languages, including Arabic, English, French, German, Spanish, and others.

What company sizes and industries is LS Retail the best fit for?

LS Retail’s positive users span small businesses, mid-market organizations, and enterprises, with retail the clearest industry concentration. Other represented industries include technology and hospitality.

How long does it take to implement LS Retail across a team?

Implementation timelines vary, but 1–3 months is the most commonly reported range. Other reported timelines extend from under a month to more than a year.

What customer support options does LS Retail provide, and how do users find the overall support experience?

Support resources include a knowledge base, FAQs, and a forum. The support experience is mixed: users describe helpful assistance, while others point to slow responses and gaps in partner or product support.

What features or capabilities could make LS Retail even more useful?

LS Retail could be more useful with clearer learning materials and smoother day-to-day workflows. Recurring improvement areas include:
  • Refresh and expand documentation, manuals, and training guidance so teams can find answers and learn the system more easily.
  • Simplify setup and navigation, especially for new or non-technical users.
  • Improve reporting and the reliability of data replication and system functions.
  • Strengthen capabilities in areas such as hospitality, promotions, and replenishment.

LS Retail Reviews (87)

Reviews

LS Retail Reviews (87)

4.4
87 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Ls Retail Consultant"
4/5
What do you like best about LS Retail?

Retail management

POS and Store Management

Data Director and data replication Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

LS Retail Franchise Management

LS Retail Special Order Review collected by and hosted on G2.com.

Vimal C.
VC
Vimal C.
Deputy Manager - Applications
Retail
Enterprise (> 1000 emp.)
"Experience with LS NAV"
5/5
What do you like best about LS Retail?

Robust ecosystem of LS NAV which delivers the Retailer's need like Offers / Promotions, Inventory Live lookup, data integrity, data flow between front end and back-office. Ease of configuration and ease of using POS are the other features which come in mind while thinking of LS NAV system. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Lack of detailed merchandise planning tool and dynamic Open-to-Buy module. Review collected by and hosted on G2.com.

Rohan S.
RS
Rohan S.
Deputy Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"LSNav the complete solution"
4.5/5
What do you like best about LS Retail?

Retail features which are easily configurable and customizable Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Multiple functionality have bugs which needs to be resolved. A better and early response from helpdesk is required. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"LS Retail Consult and I have been in 7-8 different LS Retail customer cases in Finland."
4/5
What do you like best about LS Retail?

Versatile retail software, replication between databases Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Special Order is quite complicate, hopefully new way if customer orders is better Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Perfect for retail industry"
4/5
What do you like best about LS Retail?

Fast switching and customization according to different industries like FMCG, Retail, etc. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Nothing to say about it because it suits well Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
Originally submitted 9/26/2017
"IT developer"
5/5
What do you like best about LS Retail?

Watch movies and play video games and develop in LS NAV Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Wasting time with things that has not sense. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Brilliant"
5/5
What do you like best about LS Retail?

POS features in general, absolutely brilliant easily configurable. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Mobile inventory and omni server setup and configuration. :( Review collected by and hosted on G2.com.

Quang V.
QV
Quang V.
Business Development Manager
Computer Software
Mid-Market (51-1000 emp.)
"End to end solution for Hospitality"
5/5
What do you like best about LS Retail?

Strong Functionality for Hospitality Industry. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Not yet. big data for supermarket. sometime clock table. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Best experience"
4.5/5
What do you like best about LS Retail?

it's really easy to customize, it's simple for user Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

I dislike LS customer support, too many time the answer is by design Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"ERP of Retail"
4.5/5
What do you like best about LS Retail?

LS Retail is an ERP of Retail application. It's user friendly and becoming more popular in Retail day by day. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

LS Retail need to create Master User Manual for major versions instead of going through series of user manuals in each version. Review collected by and hosted on G2.com.

Questions about LS Retail? Ask real users or explore answers from the community

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GU
Guest User

What is LS Retail Pharmacy Management Software used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

27 months

Average Discount

11%

LS Retail Comparisons
LS Retail Features
Inventory Management
Reporting