--- title: LS Retail Reviews meta_title: 'LS Retail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 87 reviews by the users' company size, role or industry to find out how LS Retail works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 87 scale: '5' date_modified: '2026-11-12' parent_category: name: Retail url: https://www.g2.com/categories/retail ---

LS Retail Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

LS Retail Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is LS Retail, and what problem is it built to solve?

LS Retail provides POS and operations software for retail, restaurants, hospitality, pharmacy, and forecourt businesses. Its software is designed to simplify operations, improve efficiency and customer experience, and support business growth.

What languages does LS Retail support?

LS Retail supports 31 languages, including Arabic, English, French, German, Spanish, and others.

What company sizes and industries is LS Retail the best fit for?

LS Retail’s positive users span small businesses, mid-market organizations, and enterprises, with retail the clearest industry concentration. Other represented industries include technology and hospitality.

How long does it take to implement LS Retail across a team?

Implementation timelines vary, but 1–3 months is the most commonly reported range. Other reported timelines extend from under a month to more than a year.

What customer support options does LS Retail provide, and how do users find the overall support experience?

Support resources include a knowledge base, FAQs, and a forum. The support experience is mixed: users describe helpful assistance, while others point to slow responses and gaps in partner or product support.

What features or capabilities could make LS Retail even more useful?

LS Retail could be more useful with clearer learning materials and smoother day-to-day workflows. Recurring improvement areas include:
  • Refresh and expand documentation, manuals, and training guidance so teams can find answers and learn the system more easily.
  • Simplify setup and navigation, especially for new or non-technical users.
  • Improve reporting and the reliability of data replication and system functions.
  • Strengthen capabilities in areas such as hospitality, promotions, and replenishment.

LS Retail Reviews (87)

Reviews

LS Retail Reviews (87)

4.4
87 reviews

What do users say?

Generated using AI from real user reviews
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Ashutosh S.
AS
Ashutosh S.
Project Lead
Information Technology and Services
Mid-Market (51-1000 emp.)
"Review from a Project Lead perspective"
5/5
What do you like best about LS Retail?

Flexibility that application has provided to over period as configuration for most of the process involved in retail segment Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Support mechanism for partners is worse, what a support engineer is saying that is already been done as a partner, Instead of focusing on solution they concentrate more on passing the responsibility. Review collected by and hosted on G2.com.

Manish G. D.
MD
Manish G. D.
Manager Sales - Microsoft Dynamics & Infor
Mid-Market (51-1000 emp.)
"LS NAV- a wish of any Retail chain!"
5/5
What do you like best about LS Retail?

LS NAV is one of the best retail application of its own kind for all Small, medium and large retail chains. USP are user friendly PoS and user configurable screens apart from all the must available functionalities. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Replenishment and Loss Prevention needs to be more improvised. Review collected by and hosted on G2.com.

Carsten W.
CW
Carsten W.
CEO / Owner
Computer Software
Small-Business (50 or fewer emp.)
"POS at the best"
5/5
What do you like best about LS Retail?

LS NAV is a huge addOn for NAV with many many parameters. At the beginning it is very hard to find the right parameters, but it is so flexible, so many functions that the customers need. Perfect for each industry Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The user interface is not so good. The customers need more information on the first view Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"LS Retail Implementor"
4/5
What do you like best about LS Retail?

POS interface, Hospitality components and retail components are better to configure and work. Can able to provide business solutions to customers Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Little disappointment with GST patch release (Indian Localization), due to delay. TDS having bug in 2013 R2 Indian localization it affects in bank reconciliation. Inventory stock take module need to be improved. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Future of LS NAV"
4/5
What do you like best about LS Retail?

The futuristic vision of LS Retail team, mainly on how they think about cloud and Mobility. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Not much of technical information/material/documentation is available to the customers through customers portal. Review collected by and hosted on G2.com.

Pawan Kumar K.
PK
Pawan Kumar K.
LS Retail Consultant
Information Technology and Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best For SMB"
4.5/5
What do you like best about LS Retail?

Promotions configurations, Inventory Management, Menu designing Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

exception handling, transactions merging Review collected by and hosted on G2.com.

Niilo R.
NR
Niilo R.
Software Architect (Dynamics NAV)
Information Technology and Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"LS is the best"
4/5
What do you like best about LS Retail?

The fact that you can do all things in one solution. It is compact but still robust enough. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Some features are not complete. Like for example Retail Special Orders. Review collected by and hosted on G2.com.

Girish S.
GS
Girish S.
MS Dynamics NAV consultant
Information Technology and Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"LSNAV"
4/5
What do you like best about LS Retail?

Easy user interface and user friendly customization Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Complexity for the new users to understanding the process Review collected by and hosted on G2.com.

Nitin P.
NP
Nitin P.
Sr. Manager - IT
Hospitality
Mid-Market (51-1000 emp.)
"Good Product for Hospitality and Retail"
4/5
What do you like best about LS Retail?

Like KDS system and proper inventory management system. Easy report and used for any kind of KPI User friendly Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Product comes in a little compact size and limited source. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"LS NAV is a robust Retail management system and not just a POS"
5/5
What do you like best about LS Retail?

I have seen the product benefiting users both on the retail side as well as on the finance side with its strong functional capabilities and a robust architecture. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The starter pack price of the product could be more competitive, for e.g. Dynamics NAV price. Review collected by and hosted on G2.com.

Questions about LS Retail? Ask real users or explore answers from the community

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GU
Guest User

What is LS Retail Pharmacy Management Software used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

27 months

Average Discount

11%

LS Retail Comparisons
LS Retail Features
Inventory Management
Reporting