LS Retail Reviews & Product Details

LS Central is a global POS and retail operations platform designed for mid-market and enterprise retailers that require advanced functionality, real-time operational control, and the ability to scale across locations, countries, and channels. It combines POS, inventory, pricing and promotions, loyalty, eCommerce, workforce management, analytics, and financial operations in one platform, enabling teams to work from a shared, reliable operational data foundation. The platform is best suited for established retail businesses, including mid-sized single-store operations with complex processes as well as multi-store and international retail chains. LS Central is not designed for small, low-volume retailers or simple point-of-sale needs, but for organizations where operational efficiency, data accuracy, and system integration are business-critical. LS Central acts as a standardized POS and retail operations layer while integrating seamlessly into existing IT environments. It is ERP-, hardware-, and payment service provider-agnostic, allowing retailers to preserve current investments and avoid forced re-platforming. LS Central offers native integration with Microsoft Dynamics 365 Business Central and connects to enterprise ERP systems such as SAP S/4HANA, Oracle, and Microsoft Dynamics through CentralConnect, a dedicated integration framework delivered and supported by LS Retail. This integration-first architecture allows retailers to standardize store operations globally while keeping their chosen ERP, financial systems, and payment infrastructure in place. It also reduces long-term integration complexity as retail operations evolve, new channels are added, or new markets are entered. LS Central follows a modular, composable design, enabling retailers to adopt only the capabilities they need and extend functionality over time. Retailers can deploy global templates for consistent processes while configuring local rules for taxation, pricing, currencies, and regulatory compliance. The intuitive user interface supports daily operational use by store associates, managers, and head office teams, enabling consistent execution and faster onboarding across locations. The platform supports a wide range of retail scenarios, including staffed checkout, self-checkout, mobile POS, eCommerce, and centralized head-office operations. All transactions, inventory movements, prices, promotions, customer interactions, staff hours, and financial data are kept in sync in real time across channels and locations. LS Central also includes AI-enhanced capabilities that support data-driven decision-making across retail operations. These capabilities provide insights, trend analysis, and automation support in areas such as demand forecasting, inventory optimization, promotion performance, and operational reporting. AI features are designed to augment human decision-making, helping teams act faster and more confidently based on accurate, up-to-date data. With this level of operational visibility, retailers can: - Balance inventory across stores to reduce stockouts and excess inventory - Measure promotion performance as transactions occur - Understand customer behavior across channels to support targeted loyalty strategies - Align staffing and payroll with actual demand - Monitor revenue, costs, and profitability without relying on overnight batch processing By reducing manual processes and closing data gaps between store operations and head office, LS Central helps retailers maintain control as they grow. Whether supporting a high-volume single store or a global retail network, the platform enables consistent operations, localized flexibility, and informed decision-making. LS Central is well suited for retailers with significant operational complexity and scale, typically operating with annual revenues in the mid-market and enterprise range, who require a future-ready POS standard that integrates into sophisticated enterprise environments and evolves alongside their business.

Seller

LS Retail

Discussions

LS Retail Community

Languages Supported

Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Latvian, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Solution Type

All-in-One

Overview by

Alfa Sartori (Digital Marketing Director at LS Retail)

Used by Solteq Oyj and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

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LS Retail Integrations

(16)

Verified by LS Retail

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LS Retail Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is LS Retail, and what problem is it built to solve?

LS Retail provides POS and operations software for retail, restaurants, hospitality, pharmacy, and forecourt businesses. Its software is designed to simplify operations, improve efficiency and customer experience, and support business growth.

What languages does LS Retail support?

LS Retail supports 31 languages, including Arabic, English, French, German, Spanish, and others.

What company sizes and industries is LS Retail the best fit for?

LS Retail’s positive users span small businesses, mid-market organizations, and enterprises, with retail the clearest industry concentration. Other represented industries include technology and hospitality.

How long does it take to implement LS Retail across a team?

Implementation timelines vary, but 1–3 months is the most commonly reported range. Other reported timelines extend from under a month to more than a year.

What customer support options does LS Retail provide, and how do users find the overall support experience?

Support resources include a knowledge base, FAQs, and a forum. The support experience is mixed: users describe helpful assistance, while others point to slow responses and gaps in partner or product support.

What features or capabilities could make LS Retail even more useful?

LS Retail could be more useful with clearer learning materials and smoother day-to-day workflows. Recurring improvement areas include:

Refresh and expand documentation, manuals, and training guidance so teams can find answers and learn the system more easily.
Simplify setup and navigation, especially for new or non-technical users.
Improve reporting and the reliability of data replication and system functions.
Strengthen capabilities in areas such as hospitality, promotions, and replenishment.

G2 reviews are authentic and verified.

Here's how.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/27/2017

"One of the best software's I've ever dealt with"

5/5

What do you like best about LS Retail?

Offers and loyalty systems and member management. As my experience in another software, this is the best thing I've ever seen so far. Also, the item setup and pricing is great, and POS design is great too. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

I dislike manuals because they're poor and not updated for beginners. It's so hard to understand. I'd like you to update your manuals and fill them with more information and examples. I think you need to work more on your restaurant's security, depending on if the order is sent or not, printed or not. For example, deletion security should be different before sending, after sending, and after printing. There should be 3 levels for deletions. Review collected by and hosted on G2.com.

Ashley K.

Freelance Writer & Social Media Manager/Influencer

Small-Business (50 or fewer emp.)

11/13/2017

"LS Nav for Retail Helped Me With My Showroom Internship"

5/5

What do you like best about LS Retail?

Working in the showroom I was able to use LS Nav for helping find specific sizes and styles of clothing for our vendors. It helped out A LOT when it came to finding what vendors would purchase in the past, and for us to easily gather the products up without trying to dig through paperwork! Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

There always will be an error here and there with technology, but I haven't really found anything that made me dislike the software. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

4/11/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"LS Nav complete ERP Solution"

5/5

What do you like best about LS Retail?

It is the best product for industry which want to increase their revenue and customer value. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Multiple offers can not be combined under one and locking issues while posting multiple documents at same time. Review collected by and hosted on G2.com.

Stefano M.

Cunsultant

Mid-Market (51-1000 emp.)

1/24/2018

"A very user friendly software for retail"

4/5

What do you like best about LS Retail?

The best features of this software are: management of staff, management of cash and the possibility to extend or integrate new features easily. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

I don't like the very high number of bugs. I encountered a lot of bugs or some functionalities don't work as expected. Review collected by and hosted on G2.com.

Dawid G.

MS Dynamics NAV Developer

Information Technology and Services

Mid-Market (51-1000 emp.)

9/28/2017

Business partner of the seller or seller's competitor, not included in G2 scores.

"Complete ecosystem and very flexible"

4.5/5

What do you like best about LS Retail?

I like the best flexibility and by that I mean that it is possible to do almost anything whatever you need, either by configuration or some development. Since this is based on Microsoft NAV it has all NAV benefits and full NAV "backend". Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

It's not a big deal, but even though I am a technical guy, at the beginning it was not easy to understand how this is integrated with the standard NAV. I still don't like the debugging POS and all those hard-coded things and the fact that I don't see the full source code. Review collected by and hosted on G2.com.

Lokesh M.

Sr. Solution Architect

Mid-Market (51-1000 emp.)

9/28/2017

"LS Retail Solution Architect"

4/5

What do you like best about LS Retail?

LS Features, Omni Channel capability, Setup Based configuration, DD, Ease of configuration, Managing a multi-channel operation, Omni-channel retail, Single Platform, Consistent data Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Support Architecture, System. Lack of Awareness to the partners, documentation Review collected by and hosted on G2.com.

Recommendations to others considering LS Retail:

LS Nav is good software, only need to improve on support & documentation Review collected by and hosted on G2.com.

What problems is LS Retail solving and how is that benefiting you?

Hospitality, Retail, Fashion, all sorts of retail business can fit in LS Retail. End to end view of business in a single platform Review collected by and hosted on G2.com.

martin k.

Manager

Computer Software

Small-Business (50 or fewer emp.)

Originally submitted 9/26/2017

"We are very satisfied with LS retail and software solutions. We are happy to work with such solution"

5/5

What do you like best about LS Retail?

We are most satisfied with the program solution because it covers all important areas and we can offer solutions to different companies. Companies in our region are demanding and have different activities in different locations. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Mostly we do not have bad experiences, we cooperate with the Principal and solve all the problems. Sometimes is problem with the price that is occasionally too high due to local competition. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

3/16/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"I like the product"

5/5

What do you like best about LS Retail?

functionalities & user friendly & details Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

exception handling & transaction merging Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

9/29/2017

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy to use out-of-box solution, looks and feel of GUI is the best"

4.5/5

What do you like best about LS Retail?

- friendly GUI

- localization package is provided for almost all countries

- some finetuning has to be done, but it is very simple in case you know what your are doing Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

- licensing costs -> cost of license is high, or better discounts should be given to us:) Review collected by and hosted on G2.com.

Recommendations to others considering LS Retail:

Calculate price/performance, since any customizations are expensive and support can be very painful. Review collected by and hosted on G2.com.

What problems is LS Retail solving and how is that benefiting you?

I am working on consulting, development and support of LS Retail. The best benefit is that the system is integration of retail, finance, warehouse and user access. Review collected by and hosted on G2.com.

PANAGIOTIS P.

SME Unit Director

Information Technology and Services

Mid-Market (51-1000 emp.)

10/2/2017

"LS NAV Retail - The solution for Retail Business"

5/5

What do you like best about LS Retail?

What I like best is that LS is based on Dynamics NAV and that gives us the opportunity to have a seamless solution for our retail customers. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

I really don't find anything to dislike in LS NAV. Review collected by and hosted on G2.com.

Recommendations to others considering LS Retail:

Ask for a demo to understand its features. Review collected by and hosted on G2.com.

What problems is LS Retail solving and how is that benefiting you?

Our customers can satisfy all their needs simultaneously for the back office and also for the front office (retail). Using the features of LS NAV our customers can cover from Financials to even production and from replenishment to retail pos and omnichannel. Review collected by and hosted on G2.com.