LS Retail Reviews & Product Details

LS Central is a global POS and retail operations platform designed for mid-market and enterprise retailers that require advanced functionality, real-time operational control, and the ability to scale across locations, countries, and channels. It combines POS, inventory, pricing and promotions, loyalty, eCommerce, workforce management, analytics, and financial operations in one platform, enabling teams to work from a shared, reliable operational data foundation. The platform is best suited for established retail businesses, including mid-sized single-store operations with complex processes as well as multi-store and international retail chains. LS Central is not designed for small, low-volume retailers or simple point-of-sale needs, but for organizations where operational efficiency, data accuracy, and system integration are business-critical. LS Central acts as a standardized POS and retail operations layer while integrating seamlessly into existing IT environments. It is ERP-, hardware-, and payment service provider-agnostic, allowing retailers to preserve current investments and avoid forced re-platforming. LS Central offers native integration with Microsoft Dynamics 365 Business Central and connects to enterprise ERP systems such as SAP S/4HANA, Oracle, and Microsoft Dynamics through CentralConnect, a dedicated integration framework delivered and supported by LS Retail. This integration-first architecture allows retailers to standardize store operations globally while keeping their chosen ERP, financial systems, and payment infrastructure in place. It also reduces long-term integration complexity as retail operations evolve, new channels are added, or new markets are entered. LS Central follows a modular, composable design, enabling retailers to adopt only the capabilities they need and extend functionality over time. Retailers can deploy global templates for consistent processes while configuring local rules for taxation, pricing, currencies, and regulatory compliance. The intuitive user interface supports daily operational use by store associates, managers, and head office teams, enabling consistent execution and faster onboarding across locations. The platform supports a wide range of retail scenarios, including staffed checkout, self-checkout, mobile POS, eCommerce, and centralized head-office operations. All transactions, inventory movements, prices, promotions, customer interactions, staff hours, and financial data are kept in sync in real time across channels and locations. LS Central also includes AI-enhanced capabilities that support data-driven decision-making across retail operations. These capabilities provide insights, trend analysis, and automation support in areas such as demand forecasting, inventory optimization, promotion performance, and operational reporting. AI features are designed to augment human decision-making, helping teams act faster and more confidently based on accurate, up-to-date data. With this level of operational visibility, retailers can: - Balance inventory across stores to reduce stockouts and excess inventory - Measure promotion performance as transactions occur - Understand customer behavior across channels to support targeted loyalty strategies - Align staffing and payroll with actual demand - Monitor revenue, costs, and profitability without relying on overnight batch processing By reducing manual processes and closing data gaps between store operations and head office, LS Central helps retailers maintain control as they grow. Whether supporting a high-volume single store or a global retail network, the platform enables consistent operations, localized flexibility, and informed decision-making. LS Central is well suited for retailers with significant operational complexity and scale, typically operating with annual revenues in the mid-market and enterprise range, who require a future-ready POS standard that integrates into sophisticated enterprise environments and evolves alongside their business.

Seller

LS Retail

Discussions

LS Retail Community

Languages Supported

Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Latvian, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Solution Type

All-in-One

Overview by

Alfa Sartori (Digital Marketing Director at LS Retail)

Used by Solteq Oyj and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

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LS Retail Integrations

(16)

Verified by LS Retail

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LS Retail Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is LS Retail, and what problem is it built to solve?

LS Retail provides POS and operations software for retail, restaurants, hospitality, pharmacy, and forecourt businesses. Its software is designed to simplify operations, improve efficiency and customer experience, and support business growth.

What languages does LS Retail support?

LS Retail supports 31 languages, including Arabic, English, French, German, Spanish, and others.

What company sizes and industries is LS Retail the best fit for?

LS Retail’s positive users span small businesses, mid-market organizations, and enterprises, with retail the clearest industry concentration. Other represented industries include technology and hospitality.

How long does it take to implement LS Retail across a team?

Implementation timelines vary, but 1–3 months is the most commonly reported range. Other reported timelines extend from under a month to more than a year.

What customer support options does LS Retail provide, and how do users find the overall support experience?

Support resources include a knowledge base, FAQs, and a forum. The support experience is mixed: users describe helpful assistance, while others point to slow responses and gaps in partner or product support.

What features or capabilities could make LS Retail even more useful?

LS Retail could be more useful with clearer learning materials and smoother day-to-day workflows. Recurring improvement areas include:

Refresh and expand documentation, manuals, and training guidance so teams can find answers and learn the system more easily.
Simplify setup and navigation, especially for new or non-technical users.
Improve reporting and the reliability of data replication and system functions.
Strengthen capabilities in areas such as hospitality, promotions, and replenishment.

G2 reviews are authentic and verified.

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Katie G.

Kids club and activities

Small-Business (50 or fewer emp.)

4/6/2026

"Easy Retail Discovery, Saves Time Effortlessly"

3.5/5

What do you like best about LS Retail?

I like LS Retail because it helps me find the right clothes at the best prices, saving me time on endless research. It's easy to use, and the AI tools are valuable to me. The initial setup was fairly easy. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The time. Review collected by and hosted on G2.com.

Yudiana M.

Consultora Senior ERP & Tech Lead

9/25/2025

"Superior Customization and Reliable Support"

5/5

What do you like best about LS Retail?

I really like the way LS Retail is designed and the possibilities it offers. I value the extensive customization options, which allow for easy design of new panels and menus, perfectly adapting to the unique characteristics of my business. I also appreciate the online support and well-prepared partners, which greatly facilitate the adoption of the technology. Additionally, it is an affordable product that provides a lot of functionality and adaptability, backed by Microsoft's powerful technology. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

I find that the process of closing the cash register and declaring sales at the end of the day in LS Retail is quite rigid. I would like this aspect to be improved so that the user could have the flexibility to choose between direct cash register closing or making the declaration through sales invoices. Review collected by and hosted on G2.com.

Sofwan A.

Co-Founder

Mid-Market (51-1000 emp.)

10/13/2021

"LS Retail Review"

4.5/5

What do you like best about LS Retail?

Promotions, Discounts, Different Levels of pricing. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Occasional bugs such as Barcode not reading, Items set to "Hide" appearing, item search by item code not working. Also on Business Central, we've noticed that the "Inventory by Location" and "Item Availability by Location" are 2 different tables. Also sometimes it's inconvenient that the RETAIL ITEMS and ITEM List on Business Central are different. For example, if I want to enable a feature such as "Prevent Negative Inventory", that can only be done on "ITEMS" of Business Central. But if I wanted to check "Item Availability by Location", that needs to be done on RETAIL ITEM LIST of LS Central.

I subscribed to Mobile POS. When using it on an iPad browser, using the native keyboard of iOS doesn't work. User has to use the on-screen keyboard made using the GUI of LS. This was very inconvenient. Hence we were not able to use Mobile POS at all in our organization after having paid for 4 or 5 licenses. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

5/29/2022

"Great Sales Pitch but Poor Execution"

1/5

What do you like best about LS Retail?

The Sales pitch to convince the business was great. With all the features explained and how it will be integrated with SAP B1 was what we opted for. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The execution from the software partner is a challenge and quickly turns into a nightmare. The lack of understanding. The lack of SAP B1 integration, the entire project is over a year old and we still do not see a light at the end of the tunnel Review collected by and hosted on G2.com.

Response from Alfa Sartori of LS Retail

We are very sorry to hear that you have been experiencing these issues with our partner. Please contact us via https://www.lsretail.com/contact-us and let us know more about this and if we can do anything to help

See how LS Retail improved

Verified User in Retail

Small-Business (50 or fewer emp.)

5/26/2022

"MPI Review"

2.5/5

What do you like best about LS Retail?

Integration with NAV & customer service. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Aesthetic could be better. Discounts/returns could also be better. Review collected by and hosted on G2.com.

Response from Alfa Sartori of LS Retail

We are sorry to hear that you are not fully satisfied with the Aesthetic. In case it can help, you can find more information about how to fully customize the POS interface on https://hubs.li/Q01ctdMQ0 You can also find more details about pricing and offers on https://hubs.ly/Q01ctfLH0

Finally do not hesitate to reach out to us via https://www.lsretail.com/contact-us if you have any further questions

See how LS Retail improved

Majed H.

Director manager

Small-Business (50 or fewer emp.)

5/27/2022

"My personal view"

5/5

What do you like best about LS Retail?

I liked the way I could access to my personal reports and how it made my work easy Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

To be honest till now I didn't see any gap Review collected by and hosted on G2.com.

Saurabh M.

Microsoft Dynamics Nav/ Business Central Techno Functional Consultant

Mid-Market (51-1000 emp.)

2/13/2022

"LS Best Retail POS"

5/5

What do you like best about LS Retail?

POS interface is simple, robust & easy to configure, Works in both offline and online mode where connectivity is an issue, Pricing & offers and promotions can be configured easily. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Data replicator tool not available in latest versions. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

5/26/2022

"Excellent front end software"

5/5

What do you like best about LS Retail?

It helps the business to streamline its processes Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The replications of data statements from store to headoffice Review collected by and hosted on G2.com.

Dave D.

Director of Sales

Small-Business (50 or fewer emp.)

8/12/2021

"D365 BC LS Express Point of Sale"

4/5

What do you like best about LS Retail?

Easy setup; POS can be up and running in about 15 minutes. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

It still needs more Hardgoods retailer features. LS Pay was unreliable, errors / open multiple tabs in browsers, lost customers not having integrated processing. LS Pay integration partner Verifone inconsistent with ordering and the technical solution and support. We had to write our own. Review collected by and hosted on G2.com.

Cynthia F.

Retail Specialist

Mid-Market (51-1000 emp.)

4/19/2019

"Extensive Retail Application"

5/5

What do you like best about LS Retail?

It incorporates an assortment of functionalities - great framework, friendliness, web integrations, adaptable advancements, retail POS, call center usefulness, delivery management. It includes numerous parts of retail business. You have the possibility to set it up in a way that fits your business. Quick replication between different stores and the central database. Possibility for near real-time replication of sales data from the point of sale to the central database, provided by web services. Possibility to manage centralized gift card, discount coupons, loyalty card systems, provided by built-in web services. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Starting setup requires some serious energy and you need guidance from an experienced specialist. Technical staff is needed to support and monitor the correct functioning of the software (especially if you have many stores, due to data replication and web service connection between them). Review collected by and hosted on G2.com.

Recommendations to others considering LS Retail:

Our organization has integrated this software with many customers in different countries and all of them are more than happy with the product and the benefits it brings to their business - flexible and varied types of promotions, loyalty system, easy-to-use POS system, social media integrations, etc. I suggest. Review collected by and hosted on G2.com.

What problems is LS Retail solving and how is that benefiting you?

We used LS Nav in streamlining our retail systems. Its strong architecture, which is structured over the ERP, makes it very effective for our finance and operations team to achieve proper and timely control centrally. It has effectively accelerated our retail capability. Review collected by and hosted on G2.com.