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LoopNet

By CoStar Group

3.3 out of 5 stars

How would you rate your experience with LoopNet?

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LoopNet Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$
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LoopNet Reviews (81)

Reviews

LoopNet Reviews (81)

3.3
81 reviews

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Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Very Poor Customer Care"
What do you like best about LoopNet?

LoopNet's concept is a good one - allowing people looking for or interested in selling/leasing commercial property to post those listings easily. That is about the only positive these days. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

The customer loyalty and care of this Company after being purchased by CoStar is non-existent. Basically CoStar uses LoopNet as a lead feeder to try to sell loyal LoopNet customers a substantially more expensive product that really doesn't provide much more in the way of information. The sales people for CoStar are rude and do not listen. When a loyal customer complains to LoopNet they are referred back to the overly agressive CoStar salespeople who tell you there is nothing they can do but sell you the ridiculously expensive CoStar subscription services they are pushing. Having been a customer from the beginning of the LoopNet subscription service having been offered counts for nothing - CoStar still just views original LoopNet customers as a sales target for overpriced data products and treats formerly loyal customers without regard. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Small-Business (50 or fewer emp.)
"Using LoopNet for Commercial Real Estate"
What do you like best about LoopNet?

Filter functions such as the map to search areas and by property type Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

usually no rent is disclosed which makes it difficult to get accurate comps with out calling the broker Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Loop net is chaotic"
What do you like best about LoopNet?

Loopnet is known to the public to find commercial real estate. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

Loop net is so chaotic they take the information and listings that I have posted and post to their subsides. From there the subsites do not get updated with correct information and cannot be updated simply because the poster does not know it is on the subsite subsite. Review collected by and hosted on G2.com.

William S.
WS
Associate
Commercial Real Estate
Mid-Market (51-1000 emp.)
"Very Good Site but Not Perfect"
What do you like best about LoopNet?

LoopNet allows anyone to use its site. Both professionals and independent customers can use LoopNet for free to get a general idea for properties on the market and where pricing is for all Commercial Real Estate properties. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

I have used LoopNet for over 5 years, and it has gotten better over time. However, LoopNet still has one major issue - many of its listings are either out of date or inaccurate. I am a broker, and I post my own listings on the site and I also use the site to look for properties for clients of mine. With that being said, many of the properties I come across are not updated accurately, and are not even currently on the market. To be fair, I have had a couple outdated listings on the site. This is because LoopNet doesn't have a great system for checking on listings to verify the accuracy of them or to follow-up with agents/brokers who have posted listings. Review collected by and hosted on G2.com.

Scott P.
SP
Industrial Real Estate Broker and Investment Properties
Real Estate
Mid-Market (51-1000 emp.)
"It's the less expensive, less user friendly, less comprehensive little sibling of CoStar"
What do you like best about LoopNet?

I like that LoopNet is a very accessible and social version of other real estate databases like Xceligent or CoStar. Anybody can make a free account and start searching. It opens up the mysterious world of commercial real estate to the public. It allows brokers to advertise much more than other platforms.

LoopNet is a good resource for industry news. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

Some residential brokers will put things on LoopNet but not on CoStar. Some commercial brokers will put listings on CoStar but not on LoopNet. I dislike the need to search and cross reference multiple sources to find out the true information. I find myself starting with CoStar (because it's my best chance), cross referencing with Xceligent (because I'm likely to get a good feel), and then last resort go to LoopNet. While LoopNet is a good source for industry news, it's not such a reliable source for detailed information on properties.

If CoStar is the MLS of commercial properties, LoopNet is Zillow. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Small-Business (50 or fewer emp.)
"Excellent marketing tool"
What do you like best about LoopNet?

it is the one platform that sells commercial real estate better than any other. 80%+ of my sales happen from Loopnet. It is free for the public to search, generally. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

I am not crazy about the search engine as presently configured. I've liked earlier iterations better. Wish there was a way to quickly print offering memorandums in bulk, rather than just Loopnet reports. They are owned by CoStar and it is expensive. Review collected by and hosted on G2.com.

Sandra V.
SV
Licensed Associate Real Estate Broker
Real Estate
Enterprise (> 1000 emp.)
"Commercial Property list sight"
What do you like best about LoopNet?

I know that my multifamily and commercial properties will be viewed both in the MLS and also on one of the largest commercial sites in the area. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

No negatives. this is a free sight and anyone not utilizng their services is missing the boat Review collected by and hosted on G2.com.

Stephen S.
SS
Senior Associate / Team Operations
Enterprise (> 1000 emp.)
"Loopnet can be used as an essential tool in the real estate brokerage world"
What do you like best about LoopNet?

Within the searches, my favorite part of Loopnet is the concise listings and ease to find the information that you need Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

The thing that i dislike about Loopnet is how unorganized the home page is. At first when i started using it, I couldn't tell that the use was or what I was supposed to do on it. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Small-Business (50 or fewer emp.)
"Great asset for appraisers"
What do you like best about LoopNet?

Loopnet is not only a good tool for uncovering comparables, but also serves as useful tool for finding local brokers in the market. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

The information is not as detailed as other providers that provide real estate sales data. The site is a good starting point, but definitely not as reliable. I've used both the basic and paid subscription service, but find that my comp budget is best spent with other providers. Review collected by and hosted on G2.com.

Jamie K.
JK
Executive Director
Real Estate
Small-Business (50 or fewer emp.)
"Great way to get new tenant prospects from listings on loopnet!"
What do you like best about LoopNet?

It has great reach. Alot of freebies included in premium listings. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

It doesn't have a tenant rep requiremnet EBLAST feature.

Their new portal starts off with 1 city, one type of property.

You can access their old search criteria by hitting more filters, but it's a 2-3 step process. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$
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LoopNet Features
Listing Syndication
Listing Management Portal
Agent Profiles
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