# Crexi vs LoopNet Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Crexi significantly outperforms LoopNet in overall user satisfaction, with users praising Crexi as the "absolute leader in posting listings" and highlighting its effectiveness in finding buyer opportunities and comps.
- **Users say** that LoopNet offers a decent selection of commercial properties, but many feel it lacks the depth and usability of Crexi, which is noted for its "ease of use" and ability to filter searches effectively.
- **Reviewers mention** that Crexi's implementation process is smooth and intuitive, with many users appreciating the platform's quick onboarding, while LoopNet has faced criticism for its setup challenges and less user-friendly interface.
- **According to verified reviews** , Crexi excels in providing quality support, with users highlighting the platform's responsiveness and helpfulness, whereas LoopNet's support has been described as lacking, with some users expressing frustration over slower response times.
- **G2 reviewers indicate** that Crexi's features, such as listing management and marketing tools, are more robust and effective, with users noting the platform's solid information and utility for listing retention, while LoopNet's features are seen as less comprehensive.
- **Users report** that while LoopNet has a strong presence in the small-business segment, Crexi captures a larger share of this market and is favored for its modern approach and user-centric design, making it a more appealing choice for many commercial real estate professionals.



---
## Frequently Asked Questions

### What is the difference between LoopNet vs Crexi?

Crexi stands out over LoopNet with a significantly higher G2 rating, stronger support, and superior ease of setup, according to reviewers.

| | [LoopNet](https://www.g2.com/products/loopnet/reviews) | [Crexi](https://www.g2.com/products/crexi/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 3.3/5 (81 reviews) | 4.6/5 (127 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 7.6 | 9.2 |
| Quality of Support score | 6.4 | 9.4 |
| Top Reviewer-Cited Strength | Exposure to commercial real estate listings | Ease of Use (8 all-time mentions) |



### How do the pricing models of LoopNet and Crexi compare?

Crexi is considered the stronger value by reviewers, with higher satisfaction on price and features.

- **LoopNet:** Reviewers frequently cite high costs, unexpected price increases, and dissatisfaction with value, especially for small businesses.
- **Crexi:** Reviewers consistently highlight affordability, month-to-month commitments, and more features included at the base price.
- **Switching Reason:** Recent reviews recommend switching from LoopNet to Crexi for lower costs and better value.



### What are the best alternatives to LoopNet and Crexi?

The best alternatives to LoopNet and Crexi are BoldTrail, Zillow, and Realtor.com.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [LoopNet](https://www.g2.com/products/loopnet/reviews) | 3.3/5 (81 reviews) | Small-Business | Reviewers cite high costs and price increases | Exposure to commercial real estate listings |
| [Crexi](https://www.g2.com/products/crexi/reviews) | 4.6/5 (127 reviews) | Small-Business | Reviewers highlight affordability and strong value | Ease of Use (8 all-time mentions) |
| [BoldTrail](https://www.g2.com/products/boldtrail/reviews) | 4.5/5 (1554 reviews) | Small-Business | — | — |
| [Zillow](https://www.g2.com/products/zillow/reviews) | 4.1/5 (307 reviews) | Small-Business | — | — |
| [Realtor.com](https://www.g2.com/products/realtor-com/reviews) | 3.5/5 (92 reviews) | Small-Business | — | — |



### Which Multiple Listing Service (MLS) features should I prioritize when comparing LoopNet and Crexi?

Buyers should prioritize ease of use, lead generation, listing management, customer support, and pricing when comparing LoopNet and Crexi.

- **Ease of Use:** Crexi scores 9.3, LoopNet 7.2; Crexi has 8 all-time mentions for ease of use.
- **Lead Generation:** Crexi has 7 all-time mentions for lead generation; LoopNet lacks recent lead generation praise.
- **Listing Management:** Crexi has 5 all-time mentions for listing management; LoopNet reviewers cite exposure but not management features.
- **Customer Support:** Crexi scores 9.4, LoopNet 6.4 on Quality of Support.
- **Pricing:** Crexi is frequently cited as affordable and strong value; LoopNet is criticized for high costs and price increases.



### What are the pros and cons of LoopNet vs Crexi?

Crexi's headline strength is ease of use and value, while LoopNet's is exposure to commercial real estate listings.

- **LoopNet strengths:** Exposure to commercial real estate listings, recognized brand, and broad reach for property searches.
- **LoopNet trade-offs:** High costs, frequent price increases, negative sentiment on customer support, and dissatisfaction with value for small businesses.
- **Crexi strengths:** Ease of use (8 all-time mentions), lead generation (7 all-time mentions), affordable pricing, strong listing management (5 all-time mentions), and positive customer support experiences.
- **Crexi trade-offs:** Some reviewers note less historical data for comparables and occasional interface or data quality issues.



### Is LoopNet or Crexi better for small businesses?

Crexi is better suited for small businesses, with both products' largest reviewer segment being small-business and Crexi receiving stronger small-business sentiment.

- **LoopNet:** Small-Business is the largest segment, but reviewers frequently cite high costs and poor value for small firms.
- **Crexi:** Small-Business is the largest segment, with reviewers consistently praising affordability, ease of use, and value for small businesses.



### Which Multiple Listing Service (MLS) platform has better integrations?

LoopNet and Crexi are at parity for integrations, with no reviewer-cited third-party integrations for either product.

- **LoopNet:** No reviewer-cited integrations in recent reviews.
- **Crexi:** No reviewer-cited integrations in recent reviews.



### How do LoopNet and Crexi compare on customer support?

Crexi outperforms LoopNet on Quality of Support by a margin of 3.0 points (9.4 vs 6.4).

- **LoopNet:** Reviewers frequently report negative support experiences, including unhelpful or rude customer service and unresolved billing issues.
- **Crexi:** Reviewers consistently praise customer support as responsive, helpful, and superior to competitors, with multiple mentions of fast issue resolution and proactive outreach.



### Which is easier to implement, LoopNet or Crexi?

Crexi is easier to implement than LoopNet, with a 1.6-point advantage in Ease of Setup (9.2 vs 7.6).

- **LoopNet:** Reviewers describe setup as generally straightforward but note occasional difficulties with account creation and listing activation.
- **Crexi:** Reviewers consistently highlight a simple, user-friendly setup process, with many citing fast onboarding and easy listing creation.



| | Crexi | LoopNet | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 3.3 out of 5 | 
| **Total Reviews** | 137 | 81 | 
| **Largest Market Segment** | Small-Business (84.0% of reviews) | Small-Business (54.5% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Crexi

Pros:
- Ease of Use (8 reviews)
- Lead Generation (7 reviews)

Cons:
- Poor Layout (3 reviews)
- Poor Lead Management (2 reviews)

### LoopNet

**Not enough data**

---
## Ratings Comparison
| Rating | Crexi | LoopNet | 
|---|---|---|
  | **Meets Requirements** | 9.0 (89 reviews) | 6.9 (68 reviews) | 
  | **Ease of Use** | 9.2 (91 reviews) | 7.2 (68 reviews) | 
  | **Ease of Setup** | 9.2 (61 reviews) | 7.6 (16 reviews) | 
  | **Ease of Admin** | 9.2 (32 reviews) | 7.3 (17 reviews) | 
  | **Quality of Support** | 9.4 (85 reviews) | 6.4 (57 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (32 reviews) | 6.8 (15 reviews) | 
  | **Product Direction (% positive)** | 9.4 (82 reviews) | 4.8 (69 reviews) | 

---
## Pricing

### Crexi

#### Entry-Level Pricing

Plan: Enterprise PRO

Price: Contact Us

Description: Targeted marketing, seamless deal management, and market intelligence—built to scale.

Crexi Enterprise PRO brings the full power of All PRO to your entire organization, with flexible pricing, enhanced support, and tools designed to help teams list smarter, connect faster, and close more deals—together.

Key Features:
- Everything included in All PRO, plus:
- Volume discounts with purchase of 10+ PRO accounts for your org
- Top-tier priority and exposure for your listings via Crexi supported marketing

[Browse all 7 editions](https://www.g2.com/products/crexi/pricing)

#### Free Trial

Yes

### LoopNet

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Real Estate Activities Management

| Product | Score | Reviews |
|---|---|---|
| **Crexi** | 8.0/10 | 31 |
| **LoopNet** | N/A | N/A |

#### Administrative

| Feature | Crexi | LoopNet | 
|---|---|---|
| **E-Signature Capabilities** | 7.5 (21 reviews) | Not enough data | 
| **Document Management** | 8.2 (22 reviews) | Not enough data | 
| **Contact Management** | 8.8 (26 reviews) | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Agent Management** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 

#### Operational

| Feature | Crexi | LoopNet | 
|---|---|---|
| **Contract Management** | 7.5 (20 reviews) | Not enough data | 
| **Communication Tools** | 8.3 (24 reviews) | Not enough data | 
| **Transaction Management** | Feature Not Available | Not enough data | 
| **Mobile App** | 7.3 (26 reviews) | Not enough data | 
| **Opportunity Tracking** | 8.1 (25 reviews) | Not enough data | 
| **Agent Monitoring** | Feature Not Available | Not enough data | 
| **Property Management** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Listing Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Crexi | LoopNet | 
|---|---|---|
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **For Real Estate Agencies** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Client/Property Matching** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 

### Brokerage Management

| Product | Score | Reviews |
|---|---|---|
| **Crexi** | 7.9/10 | 35 |
| **LoopNet** | N/A | N/A |

#### Agent Effectiveness

| Feature | Crexi | LoopNet | 
|---|---|---|
| **Market Intelligence** | 8.3 (35 reviews) | Not enough data | 
| **Pipeline Management** | 8.2 (32 reviews) | Not enough data | 
| **Real-Estate Specific RM** | 7.9 (30 reviews) | Not enough data | 

#### Operations

| Feature | Crexi | LoopNet | 
|---|---|---|
| **Transaction Management** | Feature Not Available | Not enough data | 
| **Financial Management** | Feature Not Available | Not enough data | 
| **Real Estate Software Integration** | 7.9 (31 reviews) | Not enough data | 
| **Back Office Automation** | 7.1 (30 reviews) | Not enough data | 
| **Commissions Management** | Feature Not Available | Not enough data | 
| **Compliance Checks** | Feature Not Available | Not enough data | 

#### Agentic AI - Brokerage Management

| Feature | Crexi | LoopNet | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Property Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Crexi** | 8.0/10 | 53 |
| **LoopNet** | N/A | N/A |

#### Asset Management

| Feature | Crexi | LoopNet | 
|---|---|---|
| **Property Search** | 8.8 (43 reviews) | Not enough data | 
| **Commercial Property Data Management** | 8.8 (41 reviews) | Not enough data | 
| **Residential Property Data Management** | Feature Not Available | Not enough data | 
| **Rental Property Data Management** | 7.1 (32 reviews) | Not enough data | 
| **Geospatial Intelligence** | 7.9 (37 reviews) | Not enough data | 

#### Portfolio Management

| Feature | Crexi | LoopNet | 
|---|---|---|
| **Portfolio Risk Management** | 6.9 (31 reviews) | Not enough data | 
| **Report Generation** | 8.0 (38 reviews) | Not enough data | 
| **Integrate With Investment Software** | Feature Not Available | Not enough data | 
| **Market View** | 8.6 (38 reviews) | Not enough data | 

#### Agentic AI - Property Intelligence

| Feature | Crexi | LoopNet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Multiple Listing Service (MLS)

| Product | Score | Reviews |
|---|---|---|
| **Crexi** | 7.8/10 | 53 |
| **LoopNet** | 6.3/10 | 54 |

#### Listing Service Features

| Feature | Crexi | LoopNet | 
|---|---|---|
| **Premium Listings & Profiles** | 8.6 (29 reviews) | Not enough data | 
| **MLS Integration** | 7.0 (26 reviews) | Not enough data | 
| **Listing Management Portal** | 8.2 (29 reviews) | Not enough data | 
| **CMA Tools** | 7.1 (26 reviews) | Not enough data | 
| **Website Integration / Widgets** | 6.6 (27 reviews) | Not enough data | 
| **CRM Integration** | 6.7 (27 reviews) | Not enough data | 
| **Listing Syndication** | 7.8 (25 reviews) | Not enough data | 
| **Agent Profiles** | 7.9 (26 reviews) | Not enough data | 
| **Mortgage Calculators** | 6.7 (24 reviews) | Not enough data | 
| **Advertising & Marketing Tools** | 8.8 (26 reviews) | Not enough data | 

#### Listing Service Features

| Feature | Crexi | LoopNet | 
|---|---|---|
| **Listing Syndication** | 8.8 (46 reviews) | 7.1 (45 reviews) | 
| **Listing Management Portal** | 8.9 (49 reviews) | 7.3 (45 reviews) | 
| **Agent Profiles** | 8.6 (45 reviews) | 6.0 (43 reviews) | 
| **Premium Listings & Profiles** | 9.1 (47 reviews) | 6.9 (42 reviews) | 
| **Website Integration / Widgets** | 7.9 (39 reviews) | 6.2 (36 reviews) | 
| **CMA Tools** | 7.6 (40 reviews) | 5.9 (30 reviews) | 
| **Mortgage Calculators** | 7.3 (33 reviews) | 5.5 (28 reviews) | 
| **CRM Integration** | 7.4 (36 reviews) | 5.9 (28 reviews) | 
| **MLS Integration** | 7.1 (32 reviews) | 6.0 (28 reviews) | 
| **Advertising & Marketing Tools** | 8.5 (41 reviews) | 6.4 (38 reviews) | 

---
## Categories
**Shared Categories (1):** [Multiple Listing Service (MLS) Software](https://www.g2.com/categories/multiple-listing-service-mls)

**Unique to Crexi (3):** [Property Intelligence Software](https://www.g2.com/categories/property-intelligence), [Brokerage Management Software](https://www.g2.com/categories/brokerage-management), [Real Estate Activities Management Software](https://www.g2.com/categories/real-estate-activities-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Crexi | LoopNet | 
|---|---|---|
| **Small-Business** | 84.0% | 54.5% | 
| **Mid-Market** | 11.5% | 31.2% | 
| **Enterprise** | 4.6% | 14.3% | 

### By Industry

#### Crexi

- **Commercial Real Estate:** 68.9%
- **Real Estate:** 26.2%
- **Retail:** 0.8%
- **Renewables & Environment:** 0.8%
- **Marketing and Advertising:** 0.8%
- **Hospitality:** 0.8%
- **Construction:** 0.8%
- **Apparel & Fashion:** 0.8%

#### LoopNet

- **Real Estate:** 46.8%
- **Commercial Real Estate:** 37.7%
- **Financial Services:** 3.9%
- **Retail:** 1.3%
- **Marketing and Advertising:** 1.3%
- **Graphic Design:** 1.3%
- **Government Relations:** 1.3%
- **Facilities Services:** 1.3%
- **Education Management:** 1.3%
- **Construction:** 1.3%
- **Other:** 2.6%

---
## Alternatives

### Alternatives to Crexi

- [BoldTrail](https://www.g2.com/products/boldtrail/reviews) — 4.5/5 stars (1555 reviews)
- [Zillow](https://www.g2.com/products/zillow/reviews) — 4.1/5 stars (306 reviews)
- [BoomTown](https://www.g2.com/products/boomtown/reviews) — 4.7/5 stars (588 reviews)
- [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (820 reviews)
- [Qualia](https://www.g2.com/products/qualia/reviews) — 4.7/5 stars (368 reviews)
- [CoStar Brokerage Applications](https://www.g2.com/products/costar-brokerage-applications/reviews) — 3.7/5 stars (27 reviews)
- [PropertyRadar](https://www.g2.com/products/propertyradar/reviews) — 4.5/5 stars (34 reviews)
- [Leasecake](https://www.g2.com/products/leasecake/reviews) — 4.6/5 stars (216 reviews)
- [Market Surveys](https://www.g2.com/products/market-surveys/reviews) — 4.6/5 stars (208 reviews)
- [BatchLeads](https://www.g2.com/products/batchleads/reviews) — 4.8/5 stars (147 reviews)

### Alternatives to LoopNet

- [Zillow](https://www.g2.com/products/zillow/reviews) — 4.1/5 stars (306 reviews)
- [Realtor.com](https://www.g2.com/products/realtor-com/reviews) — 3.5/5 stars (92 reviews)
- [Trulia](https://www.g2.com/products/trulia/reviews) — 3.2/5 stars (73 reviews)
- [Rentler.com](https://www.g2.com/products/rentler-com/reviews) — 4.6/5 stars (152 reviews)
- [PropertyPulse](https://www.g2.com/products/propertypulse/reviews) — 3.8/5 stars (89 reviews)
- [Rechat](https://www.g2.com/products/rechat/reviews) — 4.7/5 stars (94 reviews)
- [Zumper](https://www.g2.com/products/zumper/reviews) — 4.2/5 stars (36 reviews)
- [Reliance Network](https://www.g2.com/products/reliance-network/reviews) — 4.9/5 stars (34 reviews)
- [Back At You](https://www.g2.com/products/back-at-you/reviews) — 4.6/5 stars (29 reviews)
- [RealNex CRM](https://www.g2.com/products/realnex-crm/reviews) — 4.1/5 stars (15 reviews)

---
## Top Discussions

### Crexi

- Title: [What is Crexi used for?](https://www.g2.com/discussions/what-is-crexi-used-for) — 2 comments
  > **Top comment:** "For me I use Crexi to view available properties that can be customized to your particular needs and also use Crexi to list our on market properties."
- Title: [Is Crexi worth it for commercial real estate investors?](https://www.g2.com/discussions/is-crexi-worth-it-for-commercial-real-estate-investors) — 1 comment, 1 upvote
  > **Top comment:** "<p>For Crexi Intelligence, I’d care less about how many off-market properties the filters return and more about how many survive basic underwriting...."
- Title: [What is Crexi?](https://www.g2.com/discussions/what-is-crexi) — 1 comment
  > **Top comment:** "Unlike LoopNet or CoStar, CREXI sends out free nationwide email blasts [you can also pay for specific blasts],  you get an email every time someone opens..."
- Title: [When is Crexi creating a professional report for property searches?](https://www.g2.com/discussions/48252-when-is-crexi-creating-a-professional-report-for-property-searches) — 1 comment, 1 upvote
  > **Top comment:** "Hi Michael,

Creating a report to share with clients is free and easy with Crexi.

1. Search for listings
2. Save properties you want to share by..."

### LoopNet

- Title: [Can someone develop a better commercial property listing service without these drawbacks?](https://www.g2.com/discussions/can-someone-develop-a-better-commercial-property-listing-service-without-these-drawbacks) — 2 comments, 1 upvote
  > **Top comment:** "This company could.

The issue is customer care, and arrogance. "
- Title: [What does LoopNet cost?](https://www.g2.com/discussions/what-does-loopnet-cost) — 1 comment
  > **Top comment:** "Listing properties on Loopnet is free of charge (Loopnet Basic). However, only CoStar subscribers have the ability to see Basic Loopnet listings. For Loopnet..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crexi-vs-loopnet)