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LoopNet

By CoStar Group

3.3 out of 5 stars

How would you rate your experience with LoopNet?

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LoopNet Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$
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LoopNet Reviews (81)

Reviews

LoopNet Reviews (81)

3.3
81 reviews

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Verified User in Graphic Design
AG
Small-Business (50 or fewer emp.)
"Great product available for brokers and tenants alike"
What do you like best about LoopNet?

Loopnet is great for brokers and tenants/owners alike. The company I work for uses it on the broker side and we've received lots of leads from loopnet. It's free for people to search, but requires brokers to pay to put their listings into the database. High-quality, free version of CoStar available at zero cost to those searching the database. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

Loopnet is part of CoStar. Our company pays a fee to allow our brokers to have an account to CoStar, and that fee is reasonable and has not increased much in the last few years. The fee for loopnet however, has increased nearly 300% in the last 15 months. Brokerage companies are required to pay per listing they have on Loopnet. It's not required to list there, but suggested as it gets quite a bit of exposure. Our company used to pay $14/listing, and after a second price increase, are now paying $42/listing. Review collected by and hosted on G2.com.

WG
Small-Business (50 or fewer emp.)
"Do NOT use loopnet"
What do you like best about LoopNet?

What did i like best? Firing Loopnet as a provider. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

They cannot get simple details correct regarding listings, even when they are provided the details, and repeatedly reminded to change them to what is correct. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Easy to find listings for commercial real estate."
What do you like best about LoopNet?

LoopNet incorporates the ease of find sale information through a list of by a map. It includes all information necessary to value the property accurately including price, location, square footage, agent contact information, and photos outside and inside the properties. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

I don't like that it doesn't have an efficient way, or possibly no way, of finding information such as the county the property is located, or the exact city the property is located in. The listing will include only what the listing agent has included and doesn't have restrictions to correct the information. Therefore, sometimes a listing can be misleading with inaccurate information. There is no property tax information for new construction, so that information must be researched separately from this software. There is also no helpful valuation information other than the price listed. Review collected by and hosted on G2.com.

Norm C.
NC
Director Of Client Relations
Small-Business (50 or fewer emp.)
"LoopNet is very helpful in finding building info. "
What do you like best about LoopNet?

LoopNet allows you to quickly find owner or landlord info for most commercial properties. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

Many times the information is not complete or up to date. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Don't like it now that it has been bought"
What do you like best about LoopNet?

Since Loopnet has been bought I believe that it is a dying product. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

The only reason anyone still uses the product is because that is what they were used to doing. You no longer get the exposure you once did and it is no longer a viable marketing source. Review collected by and hosted on G2.com.

Patrick B.
PB
Associate, Commercial Division
Mid-Market (51-1000 emp.)
"One of the best services for commercial real estate professionals "
What do you like best about LoopNet?

This is EASILY one of the best services for anyone involved in commercial real estate transactions. It provides the user with all of the relevant info necessary to either buying or selling a commercial property. When I list my properties on this website, I feel like they receive more visibility than they would on any other service. The insights and metrics that LoopNet provides are unmatched and really let you dig deep into who is interested in a particular listing or property. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

There aren't many things I dislike about this service, however, if I had to choose one, it would be the over saturation of information and sometimes the misrepresentation of information. Some listings aren't correctly filled out by the person entering them into the system, which leaves room for a lot of questions that need to be asked about a particular listing. Review collected by and hosted on G2.com.

Peter S.
PS
Investor
Small-Business (50 or fewer emp.)
"LoopNet?"
What do you like best about LoopNet?

LoopNet is becoming a poor-quality listings site; 93% of the listings are C-grade or lower properties. They want you to pay hefty fees to view properties that owners pay to list. Your best bet for multi-family properties is to contact the listing agents, which you can find through real estate companies listed throughout the country. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

Everything loops on the net, even listing single-family homes or condos when it is supposed to be commercial. Review collected by and hosted on G2.com.

Angela Snow R.
AR
Marketing/Office Manager
Small-Business (50 or fewer emp.)
"Loopnet Review"
What do you like best about LoopNet?

Ability to see commercial real estate listings Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

The cost is outrageous for premium listings and it just keeps going up every year, there is not a better solution on the market. Unfortunately they have the best product out there so you have to keep paying their premiums. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Mid-Market (51-1000 emp.)
"Listing Tool"
What do you like best about LoopNet?

As a smaller firm with few listings not managed by brokers Loopnet allows us to be a right-sized tool. We can also share listings with our joint venture partners. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

When Costar and Loopnet merged it made a mess of my listings and pulled incorrect (old) information into my account. I also dislike how frequently they make account reps verify listings and request details on closed transactions. I changed my review from an 8 to a 6 because of the changes and constant calls from Costar. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Mid-Market (51-1000 emp.)
"System down and no support cost me three days of a listing."
What do you like best about LoopNet?

Nothing I don't like the customer service.

Wasted two hours of my day trying to data entry three listing that didn't save. Oh, had elbow surgery two weeks ago so it hurts. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

Lack of availability of support on the weekend. Not everyone has bankers hours. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$
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LoopNet Features
Listing Syndication
Listing Management Portal
Agent Profiles
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