LogMeIn Central Reviews & Product Details

LogMeIn Central provides a centralized platform to connect remotely to clients and track issues, with LMI's user friendly UI. There are also a variety of security features. Review collected by and hosted on G2.com.

There is some slight problems with scalability - the more clients you have, the slower the tool appears to run, at least from our experience. Review collected by and hosted on G2.com.

The ability to access mores either through a browser or through an installed client is a benefit. Also the ability to perform a support session with a remote PC that does not have the client is also a benefit. Review collected by and hosted on G2.com.

The cost is definitely a factor. There are many other remote support tools out there for less cost, but I'm not sure they offer all the same features in one package. Review collected by and hosted on G2.com.

Install and management of Central is easy for admin as well as end-users. Because of this users tend to use the product a lot Review collected by and hosted on G2.com.

Users frequently get confused on what to do with the two logins. The first to authenticate to central, the second to authenticate the remote computer itself. I feel like the software spells this out pretty well, but unfortunately its still the biggest source of our support tickets. Review collected by and hosted on G2.com.

LogMeIn Central gives us a great dashboard and easy to use remote access tool to server our clients. It also allows us to create additional users to provide our client's users with remote access to their machine in a secure manner.

The tool is easy to install and push out to endpoints and also provides us some additional insight into the security of the machine. Also, the apps on IOS and Andorid allow us to access machines while on the go which is a great plus. Review collected by and hosted on G2.com.

The only downside we have with the product is that the cost seems to go up year after year. It is a great product so we continue to spend the money. Review collected by and hosted on G2.com.

Easy of access. I love the Transfer File option. I don't have to log in to the the remote computer and disturb anyone using it if I just need to update a file. We have it on 11 devices. Review collected by and hosted on G2.com.

I haven't had any major problems to complain about. Updates are fast, connection is good. Review collected by and hosted on G2.com.

LogMeIn has evolved from humble beginnings (I was a customer way back, of the predecessor company) to be a powerhouse in remote management. They go to technological extremes to make sure it's only me, logging into the devices I manage. Remote is quick and reliable under many different network conditions. I also love that I can invite a user to co-manage any subset of my devices under management. Review collected by and hosted on G2.com.

Honestly, the only niggling feeling I get is when it's time to pay for renewal. There are no inconveniences I experience during the year. Review collected by and hosted on G2.com.

Very convenient to be able to log on to my employees computers while they are working and monitor their progress. Also allows me to access their computers after hours to review progress. Also allows me to locate patients information when needed. Great for supervision and to see if employees completed tasks assigned. Can print remotely. Review collected by and hosted on G2.com.

Logs off sporadically without notice. Highly dependent on good internet service to get quick access. Also, cannot use easily on tablets or phones unless pay extra. Need to know each computers unique passwords. Review collected by and hosted on G2.com.

It allows me to view my office desktop remotely for applications not downloaded on my personal computer (due to security) Review collected by and hosted on G2.com.

There is a significant lag, especially when trying to use highly complex software, no matter what WiFi or internet connection I've been on. Options for displaying 2nd or 3rd monitors is difficult, especially when remoting in from a single screen on a small laptop. Review collected by and hosted on G2.com.

I no longer like logmein for vessel, it is very unstable due to CAPTCHA and DNS issues, logmein.com is hard to resolved from our system. Review collected by and hosted on G2.com.

I dislike because the support is very poor, they do not reply unless you follow up them, they cannot also align the product based from your requirement, they will just sell a product but they will not give importance on helping you on your issues or concerns. Review collected by and hosted on G2.com.

Central administration page

Customizable installers

Mac platform compatible

Organization by groups/users/devices

Reporting for Windows

Integration with some PSAs Review collected by and hosted on G2.com.

Support is far from great, especially for Mac users like us. We've reported a bug more than a year ago and it's still an ongoing issue during most remote sessions. macOS compatibility with features, and Mac specific support is very limited. Review collected by and hosted on G2.com.