LogMeIn Central Reviews & Product Details

LogMeIn Central is a remote monitoring and management (RMM) platform for IT teams and managed service providers. It enables remote access, endpoint monitoring, patch management, task automation, and reporting from a centralized dashboard. The platform supports Windows and Mac environments and includes antivirus management powered by Bitdefender.

Seller

GoTo

Discussions

LogMeIn Central Community

Languages Supported

German, English, French, Hungarian, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified)

Solution Type

All-in-One

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

View More Pricing Information

Top-Rated Alternatives

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4.6/5(1,284)

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User Insights

Average based on 213 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

G2 reviews are authentic and verified.

Here's how.

Tristan H.

Team Manager

Mid-Market (51-1000 emp.)

8/16/2019

"When I manage several computers and servers, the software can do everything remotely."

4.5/5

What do you like best about LogMeIn Central?

What I really like is that I can remotely view a co-worker's computer to solve technical problems more effectively, since she was not an expert in technology, this was the easiest way to help her. It saved me many hours driving back and forth to help her, I have even used it extensively with my mother and mother in law who are less competent in technology. This software allows me to teach them remotely in real time and with the appropriate comments, the skills I needed on the computer. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Central?

What I dislike is copying and pasting from a remote PC to a local Mac can be problematic since the clipboard does not always synchronize or paste in different formats add spaces, delete line breaks, etc. Review collected by and hosted on G2.com.

Recommendations to others considering LogMeIn Central:

LogMeIn is an incredible tool that gives me access to my computer worldwide for commercial and personal use, it is easy to configure and explain to customers, remote access is essential, downtime has been eliminated and access to Information that can be crucial for a meeting in a few clicks. With LogMeIn I can access my clients on the other side of the world without having to leave my home, a reliable program that I would recommend to anyone because it works on any system we have not had any real problem that has not been handled immediately, which eliminates frustration Review collected by and hosted on G2.com.

What problems is LogMeIn Central solving and how is that benefiting you?

With regard to remote access programs, this is one of the best we have used, it allows access through operating systems which is very beneficial and is not true for some of the popular products of the competition. LogMeIn also offers some good security features essential for the business application, it is very easy to manage users while allowing each user to create their own account and password, in addition to each remote machine the user can customize the allowed downtime, add an additional password to access and filter IP addresses that can be accessed remotely. Review collected by and hosted on G2.com.

Verified User in Chemicals

Mid-Market (51-1000 emp.)

5/27/2020

"One of the best remote access management tools!"

4/5

What do you like best about LogMeIn Central?

One of the best features is unattended remote access. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Central?

One thing I do not like is when I try to log off on a remote computer, it hangs for a bit. Review collected by and hosted on G2.com.

Jimmy K. H.

IT Director

Mid-Market (51-1000 emp.)

7/3/2019

"The most effective remote access program in the market."

4.5/5

What do you like best about LogMeIn Central?

Log me in differs from other remote access programs and for that reason I chose it, for my company, I like the ease with which I can print remotely, as well as save and share files from a different office or from any other place in whoever finds me is very safe, which is great, because it gives me the confidence and tranquility that my information is protected from intruders. I like to be able to save time while I work in other areas, the program is responsible for doing daily tasks that I already automatic, I also loved the free trial. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Central?

The log me in program has many important skills so that the work team can execute their daily tasks, simplify tasks and help solve problems, but the function of multiple devices, we have seen that improvements are needed, in the way it is visualized, it would be Good that they will be able to correct this area. Review collected by and hosted on G2.com.

Recommendations to others considering LogMeIn Central:

I recommend this program for its security, effectiveness and importance it has had in the company, I manage to save my passwords, which is great, because sometimes they forget, Log me in, without a doubt, provides the ease and quality that my team needs. Your results are excellent. Use it. Review collected by and hosted on G2.com.

What problems is LogMeIn Central solving and how is that benefiting you?

This platform has allowed us to solve problems of a computer without having to go to the place, because our headquarters is large, that can generate waste of time, as well as delays, but thanks to log me in, we manage faster solutions and efficient. On the other hand, it has given us the possibility of monitoring, managing tasks in a different way. The training time was very short, because its interface is easy to use, this allows the team to be more effective, besides the access to the cloud has been an advantage for all. Review collected by and hosted on G2.com.

Michaela C.

Marketing

Small-Business (50 or fewer emp.)

9/30/2019

"Doesn't Always Work"

3/5

What do you like best about LogMeIn Central?

I liked access to the desktop remotely as it allowed me to work from home when needed, and let me access the internal drives where my files were all stored. Allowed me to work on another employee's desktop from my workstation, which was convenient. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Central?

It didn't always work for me, especially after a windows 10 update was done. I wanted to work from home and when I tried to log in I couldn't. I could not work from home that day as I hadn't brought any files home, I should have been able to access them all from LogMeIn. Review collected by and hosted on G2.com.

Recommendations to others considering LogMeIn Central:

Make sure it is working before you go home or remote, so you can work out any bugs ahead of time. Review collected by and hosted on G2.com.

What problems is LogMeIn Central solving and how is that benefiting you?

This was a great solution for working from home and assessing the internal drive, when it worked. Review collected by and hosted on G2.com.

Verified User in Law Practice

Enterprise (> 1000 emp.)

5/26/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"logmein"

2.5/5

What do you like best about LogMeIn Central?

easy to use and let me log into other computer Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Central?

sometimes it glitched and frozen, not allowing me to log in Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

2/5/2020

"LogMein Central"

4.5/5

What do you like best about LogMeIn Central?

Ease of use and support is amazing. They are always available when I called them Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Central?

It does not work on all browsers and sometimes would time out. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts

Small-Business (50 or fewer emp.)

5/27/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Satisfactory"

3/5

What do you like best about LogMeIn Central?

Ease of setup and implementation - client app Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Central?

Time to setup - Consistent issues with client connectivity. Price Review collected by and hosted on G2.com.

Yisroel b.

Network Administrator

Small-Business (50 or fewer emp.)

4/2/2019

"a deceptive company"

2/5

What do you like best about LogMeIn Central?

it is very business friendly and IT friendly you can manage accounts and assign permissions and based on the user just show up the pc's they need access to, and its easy to monitor updates and security preferences Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Central?

the user interface on mobile devices like iPad and iPhone is not as user friendly as its competitors also the biggest downside is that they raise the prices tremendously each year

i started off with a 60% off to trick me into changing and now i am stuck with this logmein Review collected by and hosted on G2.com.

Recommendations to others considering LogMeIn Central:

dont look at it if price is a factor but functionality it competes with others Review collected by and hosted on G2.com.

What problems is LogMeIn Central solving and how is that benefiting you?

i need multiple sales people on the road to access there pc's securely and efficiently, it kinda did the job, better from a pc then a tablet, as from a tablet the mouse and keyboard control is not so friendly Review collected by and hosted on G2.com.

James H.

Software Developer

Mid-Market (51-1000 emp.)

2/25/2019

"Stable and accurate remote attention"

4/5

What do you like best about LogMeIn Central?

The administration of applications and updates is an aspect that we use a lot, since from there it is easily reviewed that everything is in the latest version and working correctly.

You can also access the workstation remotely, so it is much easier to use, this is a great addition to the application. This remote access is usually quite stable, there are hardly any connection cuts or access failures, which is what I wanted from this program, stability in its operation.

On the other hand, connectivity improves with its application for Android and IOS, since through both you can also access and make changes and I think you have optimized it quite well. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Central?

The functionality of the user group must be better defined. I think it is a little complex to understand the permissions and privileges of each of the groups and it is also difficult to choose which group of users will be used for certain operations.

They should clarify and improve this functionality, since I consider it key to be able to manage each of the groups that are created within the application. Review collected by and hosted on G2.com.

Recommendations to others considering LogMeIn Central:

Remote attention and support to users must be done quickly and accurately. LogMeIn Central allows that from any computer or from mobile applications you can attend and perform both support and management of updates and installations.

I think it is a good tool to improve the attention to users. Review collected by and hosted on G2.com.

What problems is LogMeIn Central solving and how is that benefiting you?

It is a tool that helps us to manage the updates of windows and certain applications and also to enable or disable antivirus installations, since all these aspects are managed in a simple way and more quickly, since it can be done in multiple groups of users and computers at the same time.

Remote support also means that we are able to help and resolve any problem or management that may be caused to a group of users. We can support both from computers and sometimes from mobile, because as I said before your apps for Android and IOS allow that support is also done efficiently from mobile phones. Review collected by and hosted on G2.com.

Tina D.

Enterprise (> 1000 emp.)

4/28/2019

"Your favorite remote assistant to access all."

5/5

What do you like best about LogMeIn Central?

I like that it is so natural to utilize when I am out of the workplace and need access to my work area. It was steady and had the capacity to wake up remote machines from rest and log you in without composing in the secret key. It has spared my work life numerous multiple times when I need a report for my supervisor or data for my customer while working remotely. Above all, it is easy to install and setup. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Central?

It is kinda expensive. Review collected by and hosted on G2.com.

Recommendations to others considering LogMeIn Central:

Regardless of kinda being expensive, it is a great solution. I would recommend that you distinguish what you have to do first and after that settle on the choice. It is perfect for direct remote access to your work areas or servers. Review collected by and hosted on G2.com.

What problems is LogMeIn Central solving and how is that benefiting you?

There has been moment remote access with extraordinary quality and highlight rich while not before computer(s). It has reduced overhead for planning remote sessions and furthermore refreshes. It diminishes the time need to keep up your PCs too. Review collected by and hosted on G2.com.