LogMeIn Central Reviews & Product Details

Very user friendly for few people and computer. Can be used for independent businesses with less employees Review collected by and hosted on G2.com.

Pricing can be high for large number of users and computers. Review collected by and hosted on G2.com.

More options, the ability to access many options without the user's knowledge Review collected by and hosted on G2.com.

problems with copying to the clipboard, Inability to access the user's desktop without the user's knowledge Review collected by and hosted on G2.com.

Central point of management, access to devices whatever they are, smart network connection with/wo proxy Review collected by and hosted on G2.com.

Fake alerts about antivirus and updates status. Year by year high price grow. Review collected by and hosted on G2.com.

We tested a few different products before landing on the Logmein solution. The Logmein solution was a lot easier to install, implement and deploy. Even when having to deploy remotely. Training users to use the product was also easier and the availability of mobile device support sealed the deal. Being able to give users access to multiple systems and using the remote viewing capability, helped us help our users through multiple training and process changes. Review collected by and hosted on G2.com.

Would like to see the beta remote viewer become production, as well as remote control from the viewer. Review collected by and hosted on G2.com.

it works well and smoothly. with some remote work solutions, we would get mouse stutter or mouse jitter whenever latency wasn't ideal. we don't get that here. there is a bit of mouse lag, maybe half a second, but that is part of any remote connection. the connectivity is very good. haven't had outages or a lot of disconnects. Review collected by and hosted on G2.com.

this is kind of nit-picky, but their solution to working with two monitors can be confusing to end users. connecting to two monitors at once gives two separate windows on top of one another that must be moved to the respective windows of the client and maximized to get the two monitor remote experience. it is possible to move the wrong monitor to the wrong window or close one monitor and not the other. I got a few calls about this in the beginning. This is why i gave it a 9 and not a 10. Review collected by and hosted on G2.com.

I love the fact that the client works across OS platforms and is much simpler to use than RDP or other solutions. We use this on mobile devices as well as to manage Mac and PC's in our building. I love that the same client works for both server and workstations. Our primary use of this product is to allow our IT admins to work on machines across our different locations quickly and easily. Review collected by and hosted on G2.com.

The lag at times is very noticeable. I would love it if you could setup reporting or alerts based on machine metrics. It would be great is the copy and paste integrations were better between the host and the clients. It would be awesome if Logmein could find a way to integrate with Hyper-V hosts and allow us to remotely directly to machines that are running on a host running the client. It would be great is there was a way for 2 technicians to share the same remote connection. I could see this being super helpful when training newer staff. Review collected by and hosted on G2.com.

Keeps everything I need in only place and let's me move between systems easily. I can deploy AV, software, manage the systems, and get reporting as needed. Being able to manage windows updates is something any small business with any real IT assets needs to be able to manage and track and I can do it from within the LogMeIn Central console. This system allowed us to quickly and easily push our users to be able to work from home during the recent Covid-19 pandemic. Review collected by and hosted on G2.com.

pricing and structure seems to change all the time. Gets really frustrating. They need to pick a model and stick with it. I would really prefer that we pay by the device instead of groups. Pay only for what you use. Review collected by and hosted on G2.com.

As the name implies, it's centralized dashboard provides easy and clear access to all of the features and functions of the system. Fairly high value as pricing is relatively affordable for what you receive in the end, but only if you can fully utilize the systems features. Review collected by and hosted on G2.com.

There are a few, very critical pain points of the entire system that have persisted for years. Primarily, the security and permission settings on the clients require physical access to devices to setup initially. This is unlike LMI's rivals and competitors for remote access in that this additional setup and configuration is not necessary or able to be completed remotely. The inability to have multiple users view a single system simultaneously presents issues for collaboration. As well, patch management as of this writing is still based on Kaspersky, and thus might present security and regulatory issues for organizations. Review collected by and hosted on G2.com.

How easy it is to deploy and use. I am able to replace an MSP in days. I can install logmein remotely to all my machines and manage scans remotely as well. I can also group machines by type, department, etc... Review collected by and hosted on G2.com.

That it hasn't fully developed the Mac side of it and can't deploy AV on Macs. It also doesn't have easy to use One2Many tasks to deploy updates. Review collected by and hosted on G2.com.

Simple and intuitive platform, quick access. It is effective for accessing internal computers. Review collected by and hosted on G2.com.

There are times when the user interface could be cleaner,particularly for pausing and sharing. This comes up more often when multiple tabs are up with the bar stuck at the top of the screen. Review collected by and hosted on G2.com.