--- title: LogMeIn Central Reviews meta_title: 'LogMeIn Central Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 213 reviews by the users' company size, role or industry to find out how LogMeIn Central works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 213 scale: '5' date_modified: '2026-08-04' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # LogMeIn Central Reviews **Vendor:** GoTo **Category:** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) **Average Rating:** 4.2/5.0 **Total Reviews:** 213 ## About LogMeIn Central Helping people and businesses access their digital lives from virtually anywhere, on any device. ## LogMeIn Central Reviews ### 1. logmein **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2017 **What do you like best about LogMeIn Central?** Its an amazjng remote connectivity program **What do you dislike about LogMeIn Central?** I dislike the fact that the control panel should have better gui **Recommendations to others considering LogMeIn Central:** Its greate just make sure you understand befire using **What problems is LogMeIn Central solving and how is that benefiting you?** Loging into comouters in our corp across US remotly ### 2. Usefulness **Rating:** 2.5/5.0 stars **Reviewed by:** Kelvin L. | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2017 **What do you like best about LogMeIn Central?** Ease of use when it works just connects when it works **What do you dislike about LogMeIn Central?** Reliability of the services sometimes connection needs to be reestablished **What problems is LogMeIn Central solving and how is that benefiting you?** Not sure ### 3. Easy way to remote into other computers **Rating:** 3.5/5.0 stars **Reviewed by:** Megan H. | Bookkeeper/System Admin, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2017 **What do you like best about LogMeIn Central?** The ease of which I can remote into any computer in the company. **What do you dislike about LogMeIn Central?** That they took away screen sharing via join.me from our account **What problems is LogMeIn Central solving and how is that benefiting you?** We have locations in several different cities and states and it is nice having an easy solution to log-in to computers in each location as needed. ### 4. Log me in review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about LogMeIn Central?** I love that it’s easy to launch and get connected with our clients. **What do you dislike about LogMeIn Central?** I wish I didn’t have to download the plugin **What problems is LogMeIn Central solving and how is that benefiting you?** I needed to get connected to my clients so I can see what issues they are having on their end. ### 5. LogMeIn Central review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2017 **What do you like best about LogMeIn Central?** Like the ability to reach remote pc’s that only have internet connections, easy to use for troubleshooting remotely **What do you dislike about LogMeIn Central?** Of course pc is not on our network, built in vpn would be helpful as well **What problems is LogMeIn Central solving and how is that benefiting you?** Remote support for pc’s ### 6. I have been using this Logmein Hamachi to manage my remote support clients **Rating:** 4.0/5.0 stars **Reviewed by:** Tran P. | Cloud System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2016 **What do you like best about LogMeIn Central?** - Logmein Central and Logmein Hamachi: the ability to create networks with up to 5 hosts, and unlimited number of networks with just free account - Logmein Hamachi: lightweight yet effective VPN solution that help user to be annoyed-free of reconnect whenever the network connection is dropped - Helpful for remote support technicians to monitor the availability of remote machines **What do you dislike about LogMeIn Central?** - In a dynamic IP environment, especially if it is virtualized, Logmein Hamachi usually works unstably if the IP address keeps changing frequently. It apparently does not recalculate the route to the Internet via its gateway, and because it overides the defaut gateway address, this consequently makes the host's Internet connection looks totally down. This this situation, a manual restart of Hamachi service is usually required - In some customized Linux kernels, Hamachi does not work without a clear debug or troubleshooting log informtion **Recommendations to others considering LogMeIn Central:** - If you need a easy to deploy, zero dollar VPN solution, Logme Central and Logmein Hamachi is not a bad choice - It requires a little bit of intelligent organization get the optimal manageability - Be cautious of the security and privacy, as you delegate it to a 3rd party - The Linux system admin guys should verify to make sure that the current kernel is working well with Hamachi **What problems is LogMeIn Central solving and how is that benefiting you?** - Problem: The demand of an easy-to-deploy, cost effective VPN solution. - Logmein benefit: almost unlimited managibility by creating multiple networks with just free subscriptions ### 7. For over a decade I have had LogMein as a standby to get back to my home PC **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | Geschäftsführer (co-MD) and co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2016 **What do you like best about LogMeIn Central?** I like the easy to use MFA security features. Everything just works (network permitting). **What do you dislike about LogMeIn Central?** When using SMS to receive MFA codes sometimes I would receive the SMS after the timeout (to be fair this was when I was out of my home country). As a result I use their one-time codes. **Recommendations to others considering LogMeIn Central:** It's great but you cannot rely on it - probably due to network or host reliability - when connecting to a home PC on a consumer network. So keep anything important on a cloud which you can access. **What problems is LogMeIn Central solving and how is that benefiting you?** I've been using it in case I have to get back to files on my home PC when at work - this is now less of an issue now that cloud storage is becoming mainstream (meaning I can get files from anywhere and from most devices). However it is also good in case I need to remotely take over my home PC - which has sometimes been required, in particular to run specific apps (I once ran Visio, which was on my UK PC whilst in Finland. Also, I've used it to do out of band testing of certain apps (to ensure they work anywhere on the internet, not just within a company's firewall). ### 8. Work out of the office like you never left **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2017 **What do you like best about LogMeIn Central?** Easy to use- I can log in anywhere in the world and take care of responsibilities directly as if I were sitting at my desk. very simple program- not complicated **What do you dislike about LogMeIn Central?** The interface (VPN) is somewhat delayed. This affects precision movements requirements (i.e. take-off, fine manipulation, etc). Both PCs need to be on line- if there's a power outage or connectivity issue, this wont work. Cloud computing is the alternative,. **Recommendations to others considering LogMeIn Central:** a little pricey, solves a lot of problems. Cloud computing may make this obselete **What problems is LogMeIn Central solving and how is that benefiting you?** Able to directly tap into my desk-top form anywhere in the world- a blessing and a curse- this can degrade downtime. ### 9. Manage, Monitor, and Remotely Support Multiple PCs from one Console **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2017 **What do you like best about LogMeIn Central?** The summary view in LogMeIn Central is a GREAT overview of all my systems in one place. **What do you dislike about LogMeIn Central?** Antivirus monitoring, updating, and refresh of status is still not 100% all the time. **Recommendations to others considering LogMeIn Central:** Totally. Great product **What problems is LogMeIn Central solving and how is that benefiting you?** Monitoring Windows Updates, AV Status, and also user generated software installations. ### 10. easy to use interface works well but have noticed some glitches and freezes but these are far&few **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2017 **What do you like best about LogMeIn Central?** I like that it is easy to configure and understand **What do you dislike about LogMeIn Central?** I have noticed that it freezes at odd times **What problems is LogMeIn Central solving and how is that benefiting you?** Protection and comunications ### 11. LogMeIn has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2017 **What do you like best about LogMeIn Central?** I really like this software because as a IT Administrator it makes it very easy to remotely access my computer from home as well as that of my clients. **What do you dislike about LogMeIn Central?** I can not think of anything that stands out as something that I do not like about the software other than the expense of it. **What problems is LogMeIn Central solving and how is that benefiting you?** I've used this to solve all kinds of networking problems. What benefits? Remote access to computers that has greatly enhanced my time management. ### 12. Helps better than anything else I've seen **Rating:** 4.5/5.0 stars **Reviewed by:** Laurie D. | Past Chairman of the Board, Public Policy, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2016 **What do you like best about LogMeIn Central?** We have the Premier Central package. I like the fact that it just works. You don't have to be tech savvy on either end. Installation is easy. Management is easy. The Ad hoc install has been a life saver more than once. **What do you dislike about LogMeIn Central?** We haven't used the One 2 Many product as much as we thought we would, but the rest of the options on that level have made it worth the money for us. You need to know how to script really to use this option, which negates the "just works" thing that I like most. If they had some scripts pre-written, I'd probably give this a 10. It can also be a little slow, but not terribly. **Recommendations to others considering LogMeIn Central:** We started out with Basic Central, which has the two features we use the most: Ad Hoc for our salesman's computers and Remote Desktop for our corporate computers. This helped us more than anything. For us, the only benefit to upgrading was to go all the way to Premier. We just don't have a lot of file sharing we need to do. The anti-virus and the Updates though have made it worth the extra money for the Premier. **What problems is LogMeIn Central solving and how is that benefiting you?** We are spread out across multiple locations with a small IT staff. We can run this at multiple locations at the same time, without leaving the corporate location. The only limitation has been how many screens/computers we have. We would need at least one extra person to go onsite without the program. ### 13. Logmein BEWARE **Rating:** 0.0/5.0 stars **Reviewed by:** Meryl S. | Attorney, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2016 **What do you like best about LogMeIn Central?** WHEN it works it is adequate only, Working 50% of the time, and slowly and awkwardly at best, is terrible performance. I suspect the glowing reviews are shills, not real users.. **What do you dislike about LogMeIn Central?** Logmein does not reliably work. If you need reliable access that you can depend on, do not use logmein. Today for example, I tried to access my work computer. There was a 2 to 3 second delay with each move of the cursor. It overshot the mark, sliding all over the screen and was hard to control. When I attempted to send an email. the computer kept opening up different pages and save the email as a pdf instead of allowing me to type the recipient. I gave up after 30 minutes of frustration and wasted time. This is NOT the first time this has occurred.. **What problems is LogMeIn Central solving and how is that benefiting you?** Was trying to do some work from home. ### 14. Saved my skin so many times it's unreal. **Rating:** 5.0/5.0 stars **Reviewed by:** Tom S. | Deskside Support, Law Practice, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2016 **What do you like best about LogMeIn Central?** It does what it says on the tin. When it works, its a phenominal tool - it can run from anywhere, onto anything. Got me out of trouble more times than i can count **What do you dislike about LogMeIn Central?** The support client doesnt always run on some users UAC settings. **Recommendations to others considering LogMeIn Central:** Its worth it. Its a hassle in places, but its really, really worth it. **What problems is LogMeIn Central solving and how is that benefiting you?** Its a great thing. I dont always have to be tied to the desk ### 15. LogMeIn is a powerful tool for remote desktop management **Rating:** 5.0/5.0 stars **Reviewed by:** Gary K. | Help Desk Technician, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2016 **What do you like best about LogMeIn Central?** One of the nicest things about LogMeIn is that is also has the ability to manage Windows Updates which saves us tons of time from having to go from PC to PC to do it manually. This is a great feature in addition to the ability to remote in to our workstations for desktop support. **What do you dislike about LogMeIn Central?** While it's great that LogMeIn is able to push out Windows Updates it would be nice if the process was a little cleaner and easier to set up. It took us quite a bit of effort to get the update roll out working effectively for our different library branches. **Recommendations to others considering LogMeIn Central:** I would highly recommend LogMeIn to other libraries and schools as an affordable remote management option that is budget friendly and will save time and money for your organization. The web interface is easy to use and the ability to manage Windows updates is a huge plus. **What problems is LogMeIn Central solving and how is that benefiting you?** The main benefit we have realized from LogMeIn is the savings in cost in terms of site to site travel between our library branches in our county library system. The cost savings in mileage alone are a benefit to us. The amount of time saved by not having to travel to branches throughout the county has all been a huge benefit to us. ### 16. Great Access From Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Bruno G. | Sócio, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2017 **What do you like best about LogMeIn Central?** It`s really easy to remote access my computers. **What do you dislike about LogMeIn Central?** Sometimes despite using a high speed connections both ways I feel an annoying lag. **Recommendations to others considering LogMeIn Central:** Give it a try. **What problems is LogMeIn Central solving and how is that benefiting you?** Using a token certificate that can`t be used through RDP. ### 17. Excellent Remote Service **Rating:** 5.0/5.0 stars **Reviewed by:** Robert W. | Technical Business Analyst, Wholesale, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2016 **What do you like best about LogMeIn Central?** I love having the extremely easy ability to remotely log in and control my work computer. Especially in silly situations where I forgot to bring my work laptop home. LogMeIn made everything SO easy. **What do you dislike about LogMeIn Central?** I really don't have any major complaints. The service is literally the best, and I have been using it since they first appeared with their service. **Recommendations to others considering LogMeIn Central:** Don't hesitate. Simply the best product out there right now. I really think there is very little to improve on this product. **What problems is LogMeIn Central solving and how is that benefiting you?** Remote Controlling Desktops ### 18. Gets the Job Done **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica M. G. | Attorney, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2016 **What do you like best about LogMeIn Central?** Logmein does exactly what it's designed to do without a lot of unnecessary frills. **What do you dislike about LogMeIn Central?** The computer to which I remotely log in has two monitors, so when I use Logmein at home from my laptop I have to switch between the two screens. **What problems is LogMeIn Central solving and how is that benefiting you?** Staying connected to my clients while away from my office. ### 19. Logmein has been great for me **Rating:** 4.5/5.0 stars **Reviewed by:** Travis H. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2016 **What do you like best about LogMeIn Central?** I like the ease of use, the ability to deploy via Group Policy, and the use of Central. The product updates it self, provides multi-monitor support, and remote printing **What do you dislike about LogMeIn Central?** I do not like that it doesn't always work in China, I dont like that it plays Audio from the client computer. It's also go up in price; however I still think its a fair price. **Recommendations to others considering LogMeIn Central:** The product is great, it have a real advantage over other with its pricing model and Logmein Central. The program will not fit everyone's needs; but I have found it to be great for me. **What problems is LogMeIn Central solving and how is that benefiting you?** I use Logmein for remote support across my 5 business locations. So Logmein saves me huge amounts of time and money! ### 20. Used to Love LogMeIn **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2016 **What do you like best about LogMeIn Central?** Logmein is a great tool, it really is. It offers some of the most robust features and it has consistently been the tool of choice for managing remote sessions for both business and personal use for the last few years. Some of my favorite Features include: -Remote Printing (Great for printing directly to the printer connected to a host machine without the additional steps of adding a network printer) -File Manager (Absolute must. great for when you accidentally left that presentation for work on your home computer and need it on your work computer but forgot to upload it to the cloud) -Desktop Sharing (A little bit more heavy weight for on the fly screen-sharing sessions but still a great tool especially if you are going to be working remotely on someone else's computer long term) **What do you dislike about LogMeIn Central?** One word: Price. Like I said, I have been highly satisfied with the service for many years, but the company seems to be focusing more on their larger corporate customers and have since raised their prices tremendously and eliminated their free version all together. **Recommendations to others considering LogMeIn Central:** If you are a large company that can afford the large price tag on this software, I would highly recommend it. If you are a small to medium business owner there are many other similar software packages that would probably be a better fit for you. **What problems is LogMeIn Central solving and how is that benefiting you?** This solution is great and a must for any larger IT centered companies with thousands of employees. The first scenario that comes to mind where the tool would be useful is internal IT department for supporting PC issues. Anything smaller than that renders this tool pretty impractical. ### 21. LogmeIn, and excellent vpn and remote program **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher E. | Associate, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2016 **What do you like best about LogMeIn Central?** One of the greatest things about logmein is the amount of services that they offer to us as a package. I've had experience with logmein's remote access program, their vpn service hamachi, and their in browser logmein meeting client to share my computer with coworkers. Their services are extremely streamlined and easy to use if you are familiar with how the networking aspects of them work. I personally have been trained while using these services with coworkers from across the country so that I could obtain proper training from one of our best team members, and Logmein had surprisingly great image and latency for a remote access. **What do you dislike about LogMeIn Central?** One of the problems with logmein is that it isn't very user friendly for new users. It can be confusing when sending new people strange links and explaining to them how it works. If they had implemented a web portal as well as link access, it would make life easier for users that are less technology orientated. **Recommendations to others considering LogMeIn Central:** Logmein is a great resource when looking into training and remote access to your workstation. It is relatively easy to use, but will require a bit of learning if you are not tech savvy. **What problems is LogMeIn Central solving and how is that benefiting you?** One of the major problems we are solving with logmein is the remote access for training new associates and working with customers on either their machine or our own to teach them what they need to do visually, rather than in writing. ### 22. Not iPhone Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Jenna M. | Learning and Development Specialist, Furniture, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2016 **What do you like best about LogMeIn Central?** log me in is great - it is very helpful when I need to work from home! **What do you dislike about LogMeIn Central?** it is not accessible through iphone or my surface (unsure if this is the company's problem or that of apple and microsoft) **What problems is LogMeIn Central solving and how is that benefiting you?** we travel a lot in my business and can't always access the network - with log me in, I don't have to miss out on important questions or details - I can access it from anywhere. I even use it in my building from computers with limited access. ### 23. Access remote anytime! **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel Antonio E. | IT Technical Support, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2016 **What do you like best about LogMeIn Central?** If you want to access multiple computers remote log me is the solution for you. Key aspects: *Easy to install *Easy to access remote *Works in windows and Mac OS. *Can turn on a machine remote (if wake up is enable on Bios). *Smartphone app for iOS and android. **What do you dislike about LogMeIn Central?** *Account needed *Sound and chat sometimes not working well **Recommendations to others considering LogMeIn Central:** If you need to work remote with multiple computers, log me in is the solution. You can access via pc or using a smartphone / tablet. **What problems is LogMeIn Central solving and how is that benefiting you?** Access multiple machines without travel long distances. ### 24. I purchased 1 year subscribtion which I didn't use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2016 **What do you like best about LogMeIn Central?** It gives you ability to connect to another computer and check the files, even print stuff. You basically feel like you are in your office, except you are using your office computer from the comfort of your home or while on vacation. Wait! You should not work while on vacation. **What do you dislike about LogMeIn Central?** Passwords and customer service. I find their Customer Service abrupt, there is so many passwords to remember, your logme in password, the other computer's password etc. Not even once I was able to connect with the other computer in the office. Their rep was unable to help me. **Recommendations to others considering LogMeIn Central:** Make it fool proof, explain to people who aren't techy like me, how to use the product. Be user friendly for God's sake! **What problems is LogMeIn Central solving and how is that benefiting you?** This product is meant to connect you and let you use a remote computer to access files etc. ### 25. Easy emergency access **Rating:** 4.0/5.0 stars **Reviewed by:** Krzysztof L. | IT Systems Engineer, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2015 **What do you like best about LogMeIn Central?** We use it mainly for Laptop users who are travelling and are not always connected to VPN for VNC access. Does the job really good. Can be excluded from proxy natively so the user would only need a valid internet connection for us to be able to login. Allows file manager and command line connection as well as remote management (reboot, shut-down, WOL (if supported)). Also allows user to login to their Office PCs remotely from home devices if that's necessary. **What do you dislike about LogMeIn Central?** Windows client is visibly worst designed then OSX one. Cannot specify global login for all PCs but need to re-type it and save it per device on connection. Command-line connection doesn't refresh ie. if you run batch file that opens another winnow you don't have access to it and cannot exit any more. No automatic Screen Resolution detection. **What problems is LogMeIn Central solving and how is that benefiting you?** Easy access for users to their office PCs. Helpdesk team access to Laptop devices with no need of VPN. ### 26. Useful, though Not Essential for All **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2016 **What do you like best about LogMeIn Central?** The ability to use software installed on my work machine from home is wonderful. Although, as a relatively low-intensity user, most of my tasks could also be performed using google's remote access chrome app, which is free. **What do you dislike about LogMeIn Central?** I struggle to wake up/turn my work machine on from home, even though I believe my account type includes this feature. **Recommendations to others considering LogMeIn Central:** Compare features with google remote access. **What problems is LogMeIn Central solving and how is that benefiting you?** I use logmein to access software and files available only on my work computer/server. ### 27. LogMeIn - for business use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2016 **What do you like best about LogMeIn Central?** I love logmein, this has made my life so easy when tech support was required. Rather than in the past where a support person had to walk you through the process. **What do you dislike about LogMeIn Central?** I don't have any con's regarding this software. I have been very happy, and it is very user friendly! **Recommendations to others considering LogMeIn Central:** If your tech support is off site, and requires assistance via phone, check this software out. I am a computer user, but have no clue when it comes to Tech Support. This has been very helpful with new software and updates, or with a new employee who requires set up assistance. **What problems is LogMeIn Central solving and how is that benefiting you?** For someone who is a computer user, but not knowledgeable about tech issues, this is has been a lifesaver!! ### 28. Good experience with this product **Rating:** 3.0/5.0 stars **Reviewed by:** Robin A. | Backup Technician / Service delivery agent , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2015 **What do you like best about LogMeIn Central?** have a friendly interface to the user and sort of tools to give support remotely, it has a secured connection by encryption and a good web interface for administration. It's an excellent choice either for yourself or your business, and it's especially useful if your needs include accessing operating systems or working with users in other countries. **What do you dislike about LogMeIn Central?** the need of install a software on client side make it much difficult to use in a first time machine and when it comes to pure remote control, it's not quite as slick as others market tools. **Recommendations to others considering LogMeIn Central:** Investigate if this is the best tool for you, there are a lot of different options outside, this is a great service but maybe is not the best for you. **What problems is LogMeIn Central solving and how is that benefiting you?** Remote control to my clients, monitoring in my servers, fast troubleshooting when a problem comes up and I'm not near my office. ### 29. Great for remote access to company server **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon G. | President and CEO, Fine Art, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2015 **What do you like best about LogMeIn Central?** We tried other ways for me to connect to the company server when working remotely but this has been the absolute best. It has been dependable and I can connect to company files quickly and easily when I'm not in the office. **What do you dislike about LogMeIn Central?** It was a little difficult to set up originally. I'm not sure whether it had to do with the software or the person installing it. **What problems is LogMeIn Central solving and how is that benefiting you?** I needed remote access to the company server on a regular basis. I work at least 50% of the time remotely and not being able to connect to the company's server and our shared files made my life difficult. With Logmein, I am able to share files (especially large ones) with staff for more efficiency. ### 30. Convenient **Rating:** 3.5/5.0 stars **Reviewed by:** Xuanzi J. | Project Coordinator, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2016 **What do you like best about LogMeIn Central?** Easily access my files and able to tap into network **What do you dislike about LogMeIn Central?** Security issues sometimes unable to log in from certain computers. **Recommendations to others considering LogMeIn Central:** Remember your password and use various login methods to access files **What problems is LogMeIn Central solving and how is that benefiting you?** Forgetting files and being able to access them remotely has been very convenient ### 31. Remote access made easy! **Rating:** 3.5/5.0 stars **Reviewed by:** Shannan H. | Marketing Manager, Channels, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2016 **What do you like best about LogMeIn Central?** This is a very easy remote access solution to implement. I originally used this solution when it had a free version. Now free trial is 14 days. But hey, they have to make money, right. The ease of use on multiple devices is wonderful whether you are managing a large network or just your home suite of devices. Works on PC and MAC OS. Gives you instant access to files on other devices. Run other devices remotely. Perfect for IT support teams. File share allows remote download of a specific file without giving over complete access to the device. **What do you dislike about LogMeIn Central?** I do miss the free version. Sound and chat features are sketchy. **Recommendations to others considering LogMeIn Central:** Make good use of all the remote access tools. LogMeIn has a lot more to offer than many standard remote access Pc tools. **What problems is LogMeIn Central solving and how is that benefiting you?** Accessing devices without running all over the building. That alone makes LogMeIn a time saver. Also, when IT support is offsite they can still get in and piddle with your machine. ### 32. Must have software for all administrators. **Rating:** 5.0/5.0 stars **Reviewed by:** Dawid K. | Senior Systems Administrator, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2016 **What do you like best about LogMeIn Central?** - very nice, easy to use web console - file transfer option - generate installation links and email to user for easy deployment - organize computers in groups - granular groups and users management - Ad Hoc Support - Host Preferences **What do you dislike about LogMeIn Central?** - sometimes takes long for computer to become available on LMI even though it is online - there used to be a free version of LMI great for private use, this is now gone **Recommendations to others considering LogMeIn Central:** Really can't go wrong with LMI, good cloud based management is what every administrator must have. **What problems is LogMeIn Central solving and how is that benefiting you?** - managing fleet of remote laptop users - remote assistance for users - Ad Hoc suport for users that do not have LMI client installed ### 33. Best Remote Software Around **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2016 **What do you like best about LogMeIn Central?** It bundles in alot of features with the Pro version. Remote printing is probably one of my favorite features. Also the ability to remote into any of my machines in a quickly manner. **What do you dislike about LogMeIn Central?** My only dislike is the discontinuance of the free version. I think you should still have kept this version for your users. **Recommendations to others considering LogMeIn Central:** It is worth the subscription if you can afford it. It is probably one of the best remote software's around. **What problems is LogMeIn Central solving and how is that benefiting you?** The ability to remote into my client machines easily and freely. I remote in, fix the issue my client is having and get out. There is nothing like a remote software that works as it should. ### 34. LogMeIn is a great remote assist platform **Rating:** 4.0/5.0 stars **Reviewed by:** Nick S. | Support Specialist, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2016 **What do you like best about LogMeIn Central?** It's easy to use and didn't take long to get up and running. The customers that I assist also seem to enjoy using the product as well. **What do you dislike about LogMeIn Central?** There are a few things I would like added, but overall a great app. Maybe a little pricey, but not too bad. **What problems is LogMeIn Central solving and how is that benefiting you?** Assisting customers with updating software ### 35. LogMeIn **Rating:** 4.5/5.0 stars **Reviewed by:** Bree V. | Manager, Central Sterile Processing, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2016 **What do you like best about LogMeIn Central?** Great for remote access into multiple systems, easy to setup and create different connections ability to have more than one user and multi monitor display **What do you dislike about LogMeIn Central?** the cost is high for a yearly license, the mobile app could use some work **What problems is LogMeIn Central solving and how is that benefiting you?** remote access to computers ### 36. LogMeIn Pro **Rating:** 4.5/5.0 stars **Reviewed by:** Oscar M. | BURD Lead Tech, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2015 **What do you like best about LogMeIn Central?** I really love the File exchange in live connections for agents and clients, process is really smooth. Also is great you can manage AV status and patches. **What do you dislike about LogMeIn Central?** There is not pretty much that I could dislike, think is one of most complete software to communicate and remote servers/machines. **Recommendations to others considering LogMeIn Central:** I don't know if already have it, but I think one of important things are like a express download and use without install or register the product, for those express solutions, Some times to have to install/register a single agent for a machine that you only will use pair of minutes is painful and slow. **What problems is LogMeIn Central solving and how is that benefiting you?** Usually work solving technical issues for clients, so bring a quick support, fast connections, send/receive back logs is basically the most of benefits of LogMeIn. ### 37. Easy to help those that are tech savy **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2016 **What do you like best about LogMeIn Central?** Very easy to use. Whenever anyone needed help, I no longer had to walk them through the steps. I could log in fix the issue myself and save me the headache of "I don't see that option". **What do you dislike about LogMeIn Central?** They discounted the free option years ago. Customer service can be a pain to deal with and their cancelation policy is ridiculous. **What problems is LogMeIn Central solving and how is that benefiting you?** Getting issues resolved faster with less downtime. Now employees no longer have to do things for the IT department, IT logins and bam things get fixed. ### 38. Remote control done right **Rating:** 4.0/5.0 stars **Reviewed by:** Clément N. | Head of Marketing, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2016 **What do you like best about LogMeIn Central?** I use logmein since 2008. Since, I've been using it for remote assistance and manage some files/programs on my home PC. The good thing is Logmein is available both for mac and PC. **What do you dislike about LogMeIn Central?** You need a hight speed connection to get a seamless experience. **Recommendations to others considering LogMeIn Central:** Using for website development is a nice trick if you want to avoid rebooting on different OS. **What problems is LogMeIn Central solving and how is that benefiting you?** As I work with two computers, getting logmein was mandatory to get the best of my two workstations. ### 39. One of the leading remote support tools and used by Microsoft's own technical support team. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2015 **What do you like best about LogMeIn Central?** LogMeIn pro like most support tools, is a quick installation of a fat client and then a permission based remote support access system. The product simplifies the requirements to use support and also acts as a remote access tool for professionals. The remote access is on par with solutions like TeamViewer, and offers a secure connection to the client. **What do you dislike about LogMeIn Central?** The application interferes with the Windows Remote Desktop client functionality. When in use Copy and paste, or clipboard functionality no longer works with the RDP session the user initiates. This is verified on the current version and through mutliple experiences with Office 365 support, who leverages Log Me In for their remote support needs. The cost for a Home users is a little high for remote access to a computer. The current subscription is 99.00 There are free and extremely easy to use remote control systems, including TeamViewer, and Microsoft's own RDP solution and App. There is also Splashtop which is commonly used more by gamers but is also gaining momentum in the remote access space. **Recommendations to others considering LogMeIn Central:** I would recommend that you consider the use of Remote Desktop within your Log Me in session as this currently is not functioning 100%. Other access to remote control apps can be buggy at best. However if your purpose is normally to remote control or remote support individuals this product can fit the need nicely. **What problems is LogMeIn Central solving and how is that benefiting you?** Remote user support is the primary function that this is utilized. The ease of use being one of the greatest benefits of the product. ### 40. wonderous server management tool, but has a lot of downtime. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2016 **What do you like best about LogMeIn Central?** this tool has a suite of uses that makes it exponentially easier to manage multiple locally hosted servers and/or administrate multiple local computers this is a must have for any professional administrator. **What do you dislike about LogMeIn Central?** logmein's main server for updates and technical support has been experiencing lots of downtime lately. i assume the will fix this problem eventually but for people like me, it makes working on a server unnecessarily difficult. **What problems is LogMeIn Central solving and how is that benefiting you?** this app has made it easier to manage multiple machines at once and implement network wide changes. logmein made it easier to implement deep freeze protocols without loading software on each computer individually. ### 41. LogMeIn Review **Rating:** 5.0/5.0 stars **Reviewed by:** Marie F. | pharmacy technician, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2016 **What do you like best about LogMeIn Central?** ability to transfer files to and from computers, print documents from the remote computer to a local printer, share my desktop with others ability to watch a video on my personal computer from anywhere option for my phone and tablet **What do you dislike about LogMeIn Central?** high price, auto renewal for subscription bad customer service could be easier to set up **What problems is LogMeIn Central solving and how is that benefiting you?** remote desktop viewing and usage remote printing ### 42. Remote Software God **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2016 **What do you like best about LogMeIn Central?** Ease of installation on clients, it is light and most cannot tell its running/installed. **What do you dislike about LogMeIn Central?** The new pay by user fees. It suddenly changed. **Recommendations to others considering LogMeIn Central:** Plan out how many computers you will be installing on, to get your monthly costs. Its a great smooth running application. **What problems is LogMeIn Central solving and how is that benefiting you?** Remoting into users to assist as they need it. ### 43. LogMeIn **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2016 **What do you like best about LogMeIn Central?** very easy to use. easy to setup and access remote system. With the Pro version of the software, you will be able to control your desktop from anywhere in the world, run programs or applications **What do you dislike about LogMeIn Central?** cost of product. the free version was great, new version is a little pricey, but not too bad. **Recommendations to others considering LogMeIn Central:** try other products and find one that fits your needs **What problems is LogMeIn Central solving and how is that benefiting you?** accessing remote system while away from system ### 44. LMI works but they are too expensive for me. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2016 **What do you like best about LogMeIn Central?** It worked well as a remote access solution. **What do you dislike about LogMeIn Central?** Cost increase of the solution. They almost triples there price **Recommendations to others considering LogMeIn Central:** They cost too much for what they do and there are better solutions out there that do not cost as much. **What problems is LogMeIn Central solving and how is that benefiting you?** Remote control of systems for assisting clients with there issues. ### 45. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2016 **What do you like best about LogMeIn Central?** I work away from my office regularly and this product is a lifesaver - it allows me to log into my office computers and access files there and get work done remotely. **What do you dislike about LogMeIn Central?** The price has gone up quite significantly in the past few years. **What problems is LogMeIn Central solving and how is that benefiting you?** It makes working remotely possible. ### 46. Effective way to access needed information from desktop computers. **Rating:** 5.0/5.0 stars **Reviewed by:** Heather M. | Accounting Assistant/Facilities Maintenance Coordinator, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2016 **What do you like best about LogMeIn Central?** I am able to log in from other computer within our facility which saves me time. **What do you dislike about LogMeIn Central?** Dislike when system goes down and I can not access logme in (this does not happen that often though) **What problems is LogMeIn Central solving and how is that benefiting you?** Time management and ability for team members to multitask easier ### 47. great program! Easy to navigate! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2016 **What do you like best about LogMeIn Central?** It's very easy to work remotely on different computers. **What do you dislike about LogMeIn Central?** It takes a little bit of time to start-up and will kick you out if idle for too long. **What problems is LogMeIn Central solving and how is that benefiting you?** It's very easy to work from home and have everything at your finger tips! It's also easy to help fix off-site computers. ### 48. I have used LogMeIn for years **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin Z. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2016 **What do you like best about LogMeIn Central?** It's a good product to remote into machine. I use it for my home computers. **What do you dislike about LogMeIn Central?** Does not have as many features as our Kaseya system for remoting into machine. **What problems is LogMeIn Central solving and how is that benefiting you?** It's great to be able to remote into other machines and my computers. ### 49. LogMeIn was a reliable tool for remote support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2015 **What do you like best about LogMeIn Central?** The software was very reliable and consistent. Working at a company that had employees across the US and a few worldwide, the tool made remote support easy and reliable. I was able to connect from any computer, on almost any speed connection (broadband, hotspot, etc.) quickly and efficiently. **What do you dislike about LogMeIn Central?** I used LogMeIn daily for almost 3 years, and during that time they didn't add much functionality. Being able to look at a computers dashboard to diagnose problems before connecting, or recognizing issues before they occurred was a great tool, but I hoped for more automation and features which never came. **Recommendations to others considering LogMeIn Central:** Please look at the current feature-set and pricing model and compare with other solutions. LogMeIn has a track record of changing pricing models and features, so I would consider this before signing a longer term contract. **What problems is LogMeIn Central solving and how is that benefiting you?** Providing support for hundreds of employees across the country. This tool has allowed us to fix issues faster and more effectively, improve customer service and control costs. ### 50. Plug and play remote desktop software **Rating:** 4.0/5.0 stars **Reviewed by:** Danushka B. | Technology Consultant, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2016 **What do you like best about LogMeIn Central?** Easy to install. Plug and play. Easy to connect via website. **What do you dislike about LogMeIn Central?** Price. There are cheaper options that work as well. **Recommendations to others considering LogMeIn Central:** Works well, easy to setup and reliable. **What problems is LogMeIn Central solving and how is that benefiting you?** Provide support for users that are far away ## LogMeIn Central Discussions - [Best way to contact support?](https://www.g2.com/discussions/27505-best-way-to-contact-support) - 1 comment - [View LogMeIn Central pricing details and edition comparison](https://www.g2.com/products/logmein-central/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+06%3A33%3A36+-0500&secure%5Bsession_id%5D=aa660bf2-3570-4470-8d3d-36c81ce7beb5&secure%5Btoken%5D=a12111cc6bdc092489a46b561ebe6eeedadb3323a0f5cd5dba13d9a6c37078a0&format=llm_user) ## LogMeIn Central Features **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Summarization **Additional Functionality** - Real-Time Monitoring - API - Threat Protection - Spam Blocker - Spam Quarantine - Real-time Alerts - Data Security - Incident Management - Remote Update/Installation - DDoS Protection - Automatic Scans - Vulnerability/Threat Prioritization - Real-Time Analytics - Endpoint Protection - Identity Theft Protection - Security Auditing - Virus Definition Update - VPN - Tracker Blocking - Data Loss Prevention - AI Copilot - Webcam Protection - Anomaly/Malware Detection - Third-Party Integrations - Access Controls/Permissions - Password Management - Phishing Protection - Email Attachment Protection - AI/Machine Learning - Reporting & Statistics - Network Security - Authentication - Threat Response - Activity Dashboard - Vulnerability Scanning - Backup and Recovery - Next-Generation Firewall - Application Security - Whitelisting/Blacklisting - Server Monitoring **System Control** - Device Control - Web Control - Application Control - System Isolation **Monitoring and Management** - Remote Monitoring - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring **Generative AI** - AI Text Generation - AI Text Generation - Generative AI **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing - Screen Sharing - File Transfer **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control - Communication Management - Multiple Monitor Access **Security** - Remote Wipe - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top LogMeIn Central Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,033 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,942 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,223 reviews)