---
title: LogMeIn Central Reviews
meta_title: 'LogMeIn Central Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 213 reviews by the users' company size, role or industry
  to find out how LogMeIn Central works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 213
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# LogMeIn Central Reviews
**Vendor:** GoTo  
**Category:** [Remote Monitoring &amp; Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 213
## About LogMeIn Central
Helping people and businesses access their digital lives from virtually anywhere, on any device.




## LogMeIn Central Reviews
  ### 1. Great product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2016

**What do you like best about LogMeIn Central?**

I can work from my laptop or my cell from anywhere.

**What do you dislike about LogMeIn Central?**

Sometimes has a lag for dual screen usage.

**What problems is LogMeIn Central solving and how is that benefiting you?**

Work from out of the office.

  ### 2. Overpriced features that you can get from other products

**Rating:** 2.5/5.0 stars

**Reviewed by:** Sergey Y. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2016

**What do you like best about LogMeIn Central?**

There is a lot of features that can be used with remote control and remote monitoring.

**What do you dislike about LogMeIn Central?**

Cost per client and monitoring system not always works perfectly. it can give you false positives on errors like virus software update or system update.

**Recommendations to others considering LogMeIn Central:**

Look for similar product on the market. There are way better solutions.

**What problems is LogMeIn Central solving and how is that benefiting you?**

Easy mass deployment. Remote control on demand. Can create remote session without client installed.

  ### 3. More Reliable than Remote Desktop

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** June 06, 2016

**What do you like best about LogMeIn Central?**

Easily access home and work computers from anywhere with minimal issues dealing with firewalls and work networks.

**What do you dislike about LogMeIn Central?**

The free edition is no longer available.  The price of the entry level software is cost-prohibitive for a very small business.

**What problems is LogMeIn Central solving and how is that benefiting you?**

Working from home or accessing home files from work allows me to be more productive with minimal downtime.

  ### 4. Happy LastPass User

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2015

**What do you like best about LogMeIn Central?**

I am hoping that LastPass doesn't lose it's ease of usability, now that it's one of your products.  The marriage between these two products does make sense.  Identity Management and Password Security is something I think that needs improvement for all consumers on the internet.

**What do you dislike about LogMeIn Central?**

We have to find a better way to navigate the internet than with Username - Password - PIN.  Complex Passwords and 2 factor authentication can still be hacked with enough will and CPU power.

**What problems is LogMeIn Central solving and how is that benefiting you?**

Planning for ID Management up front.  Re-building systems that do not allow duplication of profile registrations.

  ### 5. A great tool for accessing my office computers from home

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emile S. | Developer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2015

**What do you like best about LogMeIn Central?**

I like that you are able to interact with your office computer with your phone.

**What do you dislike about LogMeIn Central?**

Have had instances where the session hangs and I am unable to recover it.

**What problems is LogMeIn Central solving and how is that benefiting you?**

Remote access files in my office from remote locations.

  ### 6. It works - and on different devices, no less!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2015

**What do you like best about LogMeIn Central?**

I've used LMI off and on to work in secure environments for different jobs. It's great for when I need that security. 

**What do you dislike about LogMeIn Central?**

The platform disconnects on occasion, but I suppose that's standard whenever you're accessing one computer from another across the web. Otherwise I have no complaints.

**What problems is LogMeIn Central solving and how is that benefiting you?**

I've used LogMeIn when security is key, or when I need to access secure files with client-sensitive information. (Mostly on the agency side.) In full transparency, it wasn't anything I insisted on using; rather, it was a requirement of my IT department, or the clients. (Can't remember which.)

Not sure how it compares to other solutions in this space, as I haven't used any.

  ### 7. Our choice product for remote support of users and servers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2015

**What do you like best about LogMeIn Central?**

All in one design.
Remote restart (assuming another device is on the subnet)
Remote configuration.

**What do you dislike about LogMeIn Central?**

My printer shows up on devices being supported even though I have that set to not happen.

**Recommendations to others considering LogMeIn Central:**

It costs more but is the right product for in house support.

**What problems is LogMeIn Central solving and how is that benefiting you?**

Being in many places across Canada at once.

This saves me from more techs being deployed.

  ### 8. Logmein - A great way to support remote users

**Rating:** 4.0/5.0 stars

**Reviewed by:** John O. | Sr. Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2013

**What do you like best about LogMeIn Central?**

I used Logmein to support 100+ remote locations, each running an instance of in-house developed software in a medical/hospital environment.  The ability to troubleshoot software and PC issues is remarkable and certainly a tool that you don't want to be without.  Logmein comes in different flavors, even as an iPad application.

**What do you dislike about LogMeIn Central?**

There are times when the software disconnects your session, either because of a poor connection or possibly a bug in the agent.  The ability to copy/paste between the remote and local machine doesn't seem to always work.  The last thing is the screen resolution.  I wish we could go a true "full screen" like Remote Desktop, but that doesn't seem to work in our case.

**Recommendations to others considering LogMeIn Central:**

Yes, I would recommend Logmein to my colleagues who support remote locations.

**What problems is LogMeIn Central solving and how is that benefiting you?**

Support for remote locations across the nation.  The solution has proven to be a valuable asset to the organization.

  ### 9. Solid, easy to use for both technical and non technical users

**Rating:** 4.0/5.0 stars

**Reviewed by:** Casey R. | VP of Sales and Partnerships, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2013

**What do you like best about LogMeIn Central?**

Easy to deploy, easy to get users connected, easy to train support reps on operations, can login from anywhere.

**What do you dislike about LogMeIn Central?**

It's a bit pricey per user.  Occasional issues getting end users connected when their Java wasn't up to date.  Trying to walk non-technical customers through updating Java via telephone before connecting to them remotely could be a serious test in patience.

**Recommendations to others considering LogMeIn Central:**

If you have a mediocre product that is making your life difficult, and you have room in your budget to afford this, then absolutely sign up.

**What problems is LogMeIn Central solving and how is that benefiting you?**

This product absolutely makes tech support easier.  There are definitely cheaper products out there but this one was the best I've used, by far.  Connect to the client quickly, fix issues, transfer files (if necessary), chat via IM interface, easy to use.

  ### 10. one password, sometimes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael S. | Investment Operations Software Specialist, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2013

**What do you like best about LogMeIn Central?**

I like logmein because it saves your logins and passwords under one master password.

**What do you dislike about LogMeIn Central?**

Sometimes, Logmein fails to recognize that you are on a login screen and won't save.

**What problems is LogMeIn Central solving and how is that benefiting you?**

able to use more complex passwords and maintain better security

  ### 11. Nice, easy to use and free screen sharing tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jared T. | Solutions Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2013

**What do you like best about LogMeIn Central?**

Easy to use - free is always good. We were able to leverage this tool very quickly, as the startup time is very short.

**What do you dislike about LogMeIn Central?**

There can be some lag, and I've been forced to refresh my screen

**Recommendations to others considering LogMeIn Central:**

The risk is low so and it's less involved than gotomeeting. If you have an existing phone conference tool this is a nice screensharing app.

**What problems is LogMeIn Central solving and how is that benefiting you?**

Screensharing, virtual business meetings are easy to conduct.

  ### 12. Easy and Helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** November 18, 2013

**What do you like best about LogMeIn Central?**

I love this company, it has helped me with computer access when I need help with particular programs. Help that comes from friends and associates from states away.

**What do you dislike about LogMeIn Central?**

Privacy of course is always an issue when it comes in to looking at others screens but overall it is a very helpful program.

**What problems is LogMeIn Central solving and how is that benefiting you?**

none

  ### 13. This is an amazing solution to access remote computers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** November 20, 2013

**What do you like best about LogMeIn Central?**

It has all the capabilities built in that you would require.

**What do you dislike about LogMeIn Central?**

Nothing at all...this is a great software and from a great company

**What problems is LogMeIn Central solving and how is that benefiting you?**

Logging in remotely into remote machines


## LogMeIn Central Discussions
  - [Best way to contact support?](https://www.g2.com/discussions/27505-best-way-to-contact-support) - 1 comment

- [View LogMeIn Central pricing details and edition comparison](https://www.g2.com/products/logmein-central/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A30%3A12+-0500&secure%5Bsession_id%5D=fccce3e6-7da5-4be7-a1d8-1fa5414d5e8e&secure%5Btoken%5D=ad89ed510a156c773b83c15444cf6d42ab55ba7999f3e1a70c6287a9a72da3cf&format=llm_user)

## LogMeIn Central Features
**Additional Functionality**
- Alerts/Notifications
- Patch Prioritization
- Status Tracking
- Audit Management
- Network Wide Management
- Remote Access/Control
- Remote Monitoring & Management
- Vulnerability Scanning
- Activity Tracking
- Policy Management
- Remote Update/Installation
- IT Asset Tracking
- Approval Process Control
- Automatic Patch Deployment
- Access Controls/Permissions
- Customization
- Dashboard
- Patch Testing
- Support Ticket Management
- Automatic Scans
- Active Directory Integration
- Compliance Management
- Application Management
- API
- Risk Assessment
- Scheduling
- Reporting & Statistics
- Maintenance Scheduling
- Generative AI
- Real-Time Updates
- Usage Tracking/Analytics
- AI Copilot
- Patch Management
- Third-Party Integrations
- Server Monitoring
- Real-Time Reporting
- Event Logs
- Service Level Agreement (SLA) Management

**Additional Functionality**
- Search/Filter
- Risk Management
- Generative AI
- Alerts/Notifications
- Compliance Management
- Third-Party Integrations
- Certificate Assessment
- API
- Incident Management
- Automated Containment
- Real-Time Data
- Vulnerability Scanning
- Monitoring
- Policy Management
- Asset Discovery
- Penetration Testing
- Runtime Container Security
- Activity Dashboard
- Security Auditing
- Issue Tracking
- Threat Intelligence
- Patch Management
- Endpoint Management
- Collaboration Tools
- Vulnerability Management
- Goal Setting/Tracking
- Vulnerability Assessment
- Asset Tagging
- Assessment Management
- Access Controls/Permissions
- AI Copilot
- Vulnerability/Threat Prioritization
- Vulnerability Protection
- Risk Assessment
- Reporting/Analytics
- SQL Injections

**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance
- User Management
- Task Management
- Issue Management
- Mobile Device Management

**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Summarization

**Additional Functionality**
- Real-Time Monitoring
- API
- Threat Protection
- Spam Blocker
- Spam Quarantine
- Real-time Alerts
- Data Security
- Incident Management
- Remote Update/Installation
- DDoS Protection
- Automatic Scans
- Vulnerability/Threat Prioritization
- Real-Time Analytics
- Endpoint Protection
- Identity Theft Protection
- Security Auditing
- Virus Definition Update
- VPN
- Tracker Blocking
- Data Loss Prevention
- AI Copilot
- Webcam Protection
- Anomaly/Malware Detection
- Third-Party Integrations
- Access Controls/Permissions
- Password Management
- Phishing Protection
- Email Attachment Protection
- AI/Machine Learning
- Reporting & Statistics
- Network Security
- Authentication
- Threat Response
- Activity Dashboard
- Vulnerability Scanning
- Backup and Recovery
- Next-Generation Firewall
- Application Security
- Whitelisting/Blacklisting
- Server Monitoring

**System Control**
- Device Control
- Web Control
- Application Control
- System Isolation

**Monitoring and Management**
- Remote Monitoring
- Application Deployment
- Patch Management
- Asset Tracking
- Deployment Management
- Policy Management
- Configuration Management
- IT Incident Management
- Remediation Management
- Support Ticket Management
- Compliance Management
- Activity Tracking
- Help Desk Management
- Inventory Management
- Contract/License Management
- Vendor Management
- Network Monitoring
- Server Monitoring

**Generative AI**
- AI Text Generation
- AI Text Generation
- Generative AI

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing
- Service Level Agreement (SLA) Management

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Active Directory Integration

**Additional Functionality**
- Audit Trail
- Build Automation
- Alerts/Notifications
- Scheduling
- Maintenance Scheduling
- Generative AI
- Dashboard
- Endpoint Protection
- API
- Real-Time Reporting
- Billing & Invoicing
- Anti Virus
- Security Tools
- Performance Metrics
- Event Logs
- Self Service Portal
- Real-Time Analytics
- Backup and Recovery
- CRM
- Real-Time Updates
- AI Copilot
- Customizable Reports
- Usage Tracking/Analytics
- Task Scheduling
- Automatic Backup
- Device Auto Discovery
- Vulnerability Scanning
- For MSPs
- Customizable Branding
- Real-time Alerts
- Activity Dashboard
- Real-Time Data
- Access Controls/Permissions
- Reporting/Analytics
- Network Security
- Uptime Reporting

**Administration**
- Usage Information
- Active Directory Integration
- Diagnostics
- Session Recording
- Session Transfer
- Unattended Access
- File Sharing
- Screen Sharing
- File Transfer
- Third-Party Integrations

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Applications Management
- Remote Access/Control
- Communication Management
- Multiple Monitor Access

**Security**
- Remote Wipe
- Device Management
- Device Enrollment
- Compliance Management
- Remote Monitoring & Management
- File Management
- Meeting Management
- Print Management
- User Management

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations
- User Management
- Support Ticket Management
- Requisition Management
- Inventory Management
- Email Management
- Maintenance Management
- Workflow Management
- Problem Management
- Service Level Agreement (SLA) Management
- Supplier Management
- Procurement Management
- Knowledge Base Management
- Task Management
- Change Management
- Incident Management
- Contract/License Management
- Audit Management
- Configuration Management

**Additional Functionality**
- Role-Based Permissions
- Chat/Messaging
- Whiteboard
- AI Copilot
- API
- Two-Factor Authentication
- Reporting & Statistics
- Secure Data Storage
- Customizable Branding
- Reporting/Analytics
- Remote Printing
- Server Monitoring
- Activity Dashboard
- Real-Time Notifications
- Desktop Virtualization
- Access Controls/Permissions
- Real-Time Monitoring
- Activity Tracking
- Remote Update/Installation
- Event Logs
- Performance Metrics
- Secure Login
- Monitoring
- Real-Time Data
- Uptime Reporting
- Live Chat
- Generative AI
- Collaboration Tools
- Authentication
- Real-Time Chat
- Diagnostics Tools
- Summary Reports
- Drag & Drop
- Multiple User Accounts
- Troubleshooting
- Real-Time Updates

**Additional Functionality**
- Cost Tracking
- Access Controls/Permissions
- Prioritization
- Customizable Fields
- Data Import/Export
- Asset Tracking
- Customizable Branding
- API
- Alerts/Notifications
- Reporting/Analytics
- Barcode/Ticket Scanning
- Monitoring
- Customizable Forms
- Compliance Tracking
- Data Visualization
- Audit Trail
- AI Copilot
- Self Service Portal
- Customizable Reports

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