LogicMonitor Reviews & Product Details

Broad range of out-of-the-box features that allows both infrastructure and application monitoring.

Initial learning curve to get started is low. More advanced features require more time to get familiar with.

Ability to create custom modules Review collected by and hosted on G2.com.

Application monitoring maturity can be improved.

Update frequency of modules not always following the latest available versions of systems/applications to be monitored.

Some feature limitation (for example maximum 15 Log pipelines) Review collected by and hosted on G2.com.

simplicity of management

various type of alerts and rules configuration

large size of configurable modules

communication with the representatives

easy platform structure and navigation Review collected by and hosted on G2.com.

don´t have any bad experience or something to criticize Review collected by and hosted on G2.com.

Logic Monitor probes our Infrastructure regularly to let us know what is going on. The information provided by Logic Monitor is valuable and granular. With its easy to navigate dashboards and availability of metrics, it makes Business As Usual and monitoring an easy job to do. Review collected by and hosted on G2.com.

Possibly too much information and metrics, but that's not a bad thing Review collected by and hosted on G2.com.

Ability to reach into customer environments using probes rather than port forwarding. It's customisable alerts are extrememly helpful Review collected by and hosted on G2.com.

The interface is exremely cluttered. It is difficult to navigate until you become familiar with its view. Review collected by and hosted on G2.com.

Very simple and fast UI, very easy to add devices and monitor them. Review collected by and hosted on G2.com.

Scripting part and Edwin AI is quite complex. Review collected by and hosted on G2.com.

No need to install agents on every host. Review collected by and hosted on G2.com.

No "free tier"- can be expensive for small Teams Review collected by and hosted on G2.com.

Centralised repository for many vendors, quickly assigning pre-made graphs to devices. Quick setup for collectors and devices with responsive customer support for assistance. Review collected by and hosted on G2.com.

The amount of information gathered can be too general and leave gaps. The default settings need to be tweaked in order to provide the best outcome, some alerts that you would expect to be critical are only warnings by default. The dashboards could be better in order to provide business operations understanding. Review collected by and hosted on G2.com.

Easy to use and deploy. Plenty of default datasource and metrics providing useful insight into infrastructure and network utilisation. Provides useful insight into infrastructure, utilisation in nearly real time as well as aiding investigation into historic incidents or issues due to data stored. Review collected by and hosted on G2.com.

Better insight into Kubernetes clusters and gain useful metrics from within. Cloud monitoring/cost model means significantly expensive to monitor our cloud hosted resources compared to our on-premise/datacentre resources. Review collected by and hosted on G2.com.

Features, SaaS based, Ease of implementation, MultiTenancy Review collected by and hosted on G2.com.

Native reporting engine is limited but does allow for API integration. Review collected by and hosted on G2.com.

LogicMonitor is so flexible I can do anything with it. I built a way to alert if my kids weren't spending enough time brushing their teeth. I've built hundreds of custom modules to monitor technology that is specific to our customers' needs. The question I most often get is, "Can LogicMonitor monitor _this_?" The answer is always, "Yes, it can, if the thing can be monitored." Review collected by and hosted on G2.com.

Their support is understaffed. Most of the time, my issues go beyond support's skills and have to go to a back end ticket, into which I have no visibility. Those die on the vine as often as they are resolved. LM has been working on UIv4 for 4+ years and has still yet to roll it out with any success. What they have rolled out is buggy, lacks feature parity, and was obviously designed without any knowledge of how actual users work with the product or what they need the product to do. I was excited about Dexda, but the pricing structure makes it prohibitive. The thing it's supposed to solve for, too many alerts, is how it's billed. So the finances of it drive me to manually reduce my alert noise, which is why I would want Dexda in the first place. Review collected by and hosted on G2.com.