---
title: Lissen.IO Organizational Intelligence Platform Reviews
meta_title: 'Lissen.IO Organizational Intelligence Platform Reviews 2026: Details,
  Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Lissen.IO Organizational Intelligence Platform works for a business like
  yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-08-05'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Lissen.IO Organizational Intelligence Platform Reviews
**Vendor:** Lissen.IO  
**Category:** [Experience Management Software](https://www.g2.com/categories/experience-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Lissen.IO Organizational Intelligence Platform
Lissen.IO is an AI-powered Experience Intelligence platform that helps organizations measure, understand, and improve both Employee Experience (EX) and Customer Experience (CX). Through intelligent surveys, AI-driven analytics, and actionable insights, Lissen.IO enables HR, CX, and business leaders to make data-driven decisions that improve engagement, satisfaction, retention, loyalty, and business performance. The platform supports the complete experience lifecycle with customizable surveys, real-time dashboards, advanced analytics, sentiment analysis, AI-generated action recommendations, benchmarking, and automated reporting. Employee Experience (EX) capabilities include Employee Engagement Surveys, Employee Satisfaction (ESAT), Employee Net Promoter Score (eNPS), Pulse Surveys, New Hire Experience (30-60-90 Day), Exit Analysis, 360° Feedback, Workplace Assessments, Learning Impact Intelligence (LII™), Return on Training Investment (RoTI), Diversity, Equity & Inclusion (DEI), Leadership Assessments, and AI-powered employee insights. Customer Experience (CX) capabilities include Customer Satisfaction (CSAT), Net Promoter Score (NPS), Customer Effort Score (CES), Voice of Customer (VoC), Customer Journey Feedback, Transactional Surveys, Relationship Surveys, Customer Loyalty Analytics, and AI-powered customer sentiment analysis. Lissen.IO combines survey management, experience measurement, predictive analytics, AI-powered recommendations, and executive dashboards into a single platform, enabling organizations to identify experience gaps, uncover root causes, prioritize actions, and continuously improve both employee and customer experiences.




## Lissen.IO Organizational Intelligence Platform Reviews
  ### 1. Easy Dashboard and Helpful AI Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** QaizenX D. | Admin HR, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2026

**What do you like best about Lissen.IO Organizational Intelligence Platform?**

The Lissen.IO have many AI Features that help me to ask ai directly instead of looking for the pages and scroll to endless comments, and the UI of the dashboard is very easy

**What do you dislike about Lissen.IO Organizational Intelligence Platform?**

I dont think there is any particular bad thing about the lissen but i would like to point out that we need to contact the team even if they are available always but for changes we need constant touch with team

**What problems is Lissen.IO Organizational Intelligence Platform solving and how is that benefiting you?**

Employee engagement surveys, employee satisfaction survey, eNPS surveys all of them are integrated in one dashboard so it helps me to keep track of all KPIs



- [View Lissen.IO Organizational Intelligence Platform pricing details and edition comparison](https://www.g2.com/products/lissen-io-organizational-intelligence-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A53%3A01+-0500&secure%5Bsession_id%5D=fdf6bed9-2d64-4bf6-8e81-1865e995d129&secure%5Btoken%5D=5c498870edb7b5750c1389a0d56b442298999600d2b5b08efe80e31944522ccd&format=llm_user)
## Lissen.IO Organizational Intelligence Platform Integrations
  - [Figma](https://www.g2.com/products/figma/reviews)
  - [greytHR](https://www.g2.com/products/greythr/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

## Lissen.IO Organizational Intelligence Platform Features
**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions
- Customizable Branding
- Knowledge Management
- Workflow Management
- Email Management
- Feedback Management
- Survey/Poll Management
- Negative Feedback Management

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration
- Multi-Language

**Additional Functionality**
- Real-Time Reporting
- Drag & Drop
- Surveys & Feedback
- Dashboard
- NPS Survey Structure
- Customizable Forms
- Visual Analytics
- Data Visualization
- Customer Segmentation
- Tagging
- Customer Journey Mapping
- Text Analysis
- Customizable Reports
- Real-Time Notifications
- Alerts/Notifications
- Access Controls/Permissions
- CRM
- Multi-Channel Data Collection
- Multi-Channel Communication
- Customizable Fields
- Real-Time Analytics
- Predictive Analytics
- Collaboration Tools
- Sentiment Analysis
- Trend Analysis
- API
- AI Copilot
- Engagement Tracking
- Customizable Templates
- Reporting/Analytics

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