--- title: Leadsales CRM Reviews meta_title: 'Leadsales CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Leadsales CRM works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 7 scale: '5' date_modified: '2026-09-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Leadsales CRM Reviews **Vendor:** Leadsales **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 7 ## About Leadsales CRM Commerce is being revolutionized throughout Latin America. Increasingly, SMBs are restructuring themselves to rely on online conversational platforms (like WhatsApp) as their primary channel for acquiring and servicing their clients. Leadsales is building the platform that will be the dominant operating system for this entire new industry - and will help businesses manage all of their interactions with consumers ranging from conversational sales, CRM, to order fulfillment, even to payments. ## Leadsales CRM Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **centralized communication management** in Leadsales CRM, which helps track leads and boosts sales. (2 reviews) - Users appreciate the **ease of use** of Leadsales CRM, which simplifies onboarding and enhances team efficiency. (2 reviews) - Users appreciate the **intuitive design** of Leadsales CRM, making it easy to onboard new team members quickly. (1 reviews) - Users praise the **easy access** to different customer categories, enhancing their overall experience with Leadsales CRM. (1 reviews) - Users appreciate the **intuitive design** of Leadsales CRM, making onboarding new team members quick and easy. (1 reviews) **What users dislike:** - Users find the **slow loading** of Leadsales CRM frustrating compared to faster alternatives available in the market. (2 reviews) - Users find that **Leadsales CRM's performance is slow** compared to other faster and more efficient CRM options. (1 reviews) ## Leadsales CRM Reviews ### 1. Leadsales was a gamechanger for my business. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela C. | Project Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 29, 2025 **What do you like best about Leadsales CRM?** What I like most about Leadsales is that it’s a very easy-to-use platform. It’s incredibly intuitive, which means I don’t have to waste time teaching new team members how to use it. Another reason I really like this CRM is the tool that lets me view and analyze my team’s performance. **What do you dislike about Leadsales CRM?** One of the things I don’t like—but I understand it happens—is the response time from the support team. They usually reply in under 10 minutes, but there have been a couple of times when it took a bit longer. Still, I understand that’s because there are more support requests. **What problems is Leadsales CRM solving and how is that benefiting you?** Leadsales is helping me solve a problem I had with customer service management. While my marketing agency handles other areas as well, customer service is our main focus. We have a large client portfolio, and it’s grown even more since we expanded to other regions of the country. ### 2. one stop solutions for all the communication **Rating:** 5.0/5.0 stars **Reviewed by:** Parul B. | senior executive, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 21, 2025 **What do you like best about Leadsales CRM?** With the help for Leadsales CRM i am able to login all my communication channels at one place only, moreover i can follow my leads and increase my sales too. **What do you dislike about Leadsales CRM?** i found that there are many other CRM which are more faster and efficient than Leadsales CRM. **What problems is Leadsales CRM solving and how is that benefiting you?** It is cost effective, easy to use and i can easily communicate with my prospects and increase my sales numbers. ### 3. Increase sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** July 01, 2025 **What do you like best about Leadsales CRM?** A great platform that has helped me increase my sales. My business is more traditional, but with the help of this tool, I have been able to increase my ads and the organization of my messages is better. **What do you dislike about Leadsales CRM?** So far, while I've been using it, I haven't had any issues. **What problems is Leadsales CRM solving and how is that benefiting you?** Use WhatsApp to generate more sales ### 4. Best sales professional tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kavya S. | Process associate, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 11, 2025 **What do you like best about Leadsales CRM?** It can record and track all the information or the data in a correct way **What do you dislike about Leadsales CRM?** No consequences faced till now its best tool to use **What problems is Leadsales CRM solving and how is that benefiting you?** It is tracking all the necessary data on the time for the clients and the customers ### 5. easy to connect with customers **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish K. | Senior counsellor, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 18, 2025 **What do you like best about Leadsales CRM?** easy to see different categories of customers. **What do you dislike about Leadsales CRM?** i not found anything wrong in leadsales. **What problems is Leadsales CRM solving and how is that benefiting you?** Centralizes customer data, making it easier to manage and track customer interactions ### 6. Cost effective tool for small and small-medium companies. **Rating:** 3.0/5.0 stars **Reviewed by:** Diego B. | COO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** November 29, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Leadsales CRM?** The price is fair and it can easily connect to messaging apps such as WhatsApp API and WhatsApp Business. It's easy to use and very straightforward. **What do you dislike about Leadsales CRM?** There is no public API to integrate into our systems, a necessary functionality for our operations. There are similar and even lower-priced tools that do very similar stuff. Customer support is okay, I just felt it is not very personalized or directed. **What problems is Leadsales CRM solving and how is that benefiting you?** As an e-commerce, we need constant contact with our customers to increase our sales through assistive sales and also support. WhatsApp being the most widespread messaging tool in our region, having this channel of communication is a must. ### 7. Efficient Lead Management Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Bindiya S. | Business Development Manager, Real Estate, Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 29, 2023 **What do you like best about Leadsales CRM?** Best part of Leadsales CRM is the lead management features, it is very user friendly and its reporting capabilities. It is very useful to track leads easily. **What do you dislike about Leadsales CRM?** Downtime is a major drawback of the tool. **What problems is Leadsales CRM solving and how is that benefiting you?** It has benefited me with enhanced sales tracking, boosted sales conversions, improved sales team collaboration, aids strategic decision making etc. - [View Leadsales CRM pricing details and edition comparison](https://www.g2.com/products/leadsales-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-01+10%3A50%3A51+-0500&secure%5Bsession_id%5D=03a3b5d6-b604-4d81-b637-137d6c007b3f&secure%5Btoken%5D=09f0d92f8484b3ecea6935e551241a6e8e78b261eedc03cfa99e8976034b97f8&format=llm_user) ## Leadsales CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Leadsales CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,706 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,845 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (26,134 reviews)