--- title: Leadsales CRM Reviews meta_title: 'Leadsales CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Leadsales CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 8 scale: '5' date_modified: '2026-07-13' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Leadsales CRM Reviews **Vendor:** Leadsales **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 8 ## About Leadsales CRM Commerce is being revolutionized throughout Latin America. Increasingly, SMBs are restructuring themselves to rely on online conversational platforms (like WhatsApp) as their primary channel for acquiring and servicing their clients. Leadsales is building the platform that will be the dominant operating system for this entire new industry - and will help businesses manage all of their interactions with consumers ranging from conversational sales, CRM, to order fulfillment, even to payments. ## Leadsales CRM Pros & Cons **What users like:** - Users value the **centralized communication** in Leadsales CRM, enabling better lead tracking and increased sales. (2 reviews) - Users enjoy the **intuitive and user-friendly design** of Leadsales CRM, streamlining onboarding and enhancing productivity. (2 reviews) - Users appreciate the **ease of use** of Leadsales CRM, enabling quick onboarding and efficient performance analysis. (1 reviews) - Users value the **easy access** to different customer categories in Leadsales CRM, enhancing their organization and efficiency. (1 reviews) - Users find Leadsales CRM to be **incredibly intuitive** , allowing for easy onboarding and efficient team management. (1 reviews) **What users dislike:** - Users find the **slow loading** of Leadsales CRM frustrating compared to faster alternatives on the market. (2 reviews) - Users experience **slow performance** with Leadsales CRM compared to other faster and more efficient options available. (1 reviews) ## Leadsales CRM Reviews ### 1. Simple, Stable Integration for WhatsApp, Facebook, and Instagram **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Leadsales CRM?** It’s a simple, stable integration tool for WhatsApp, Facebook, and Instagram. It helps sales teams manage conversations and track customer leads from a single platform, making it easier to stay on top of interactions in one place. **What do you dislike about Leadsales CRM?** One drawback of this CRM tool is that it offers very limited customization and reporting features. Also, automation isn’t available, which makes it harder to streamline tasks and work faster. **What problems is Leadsales CRM solving and how is that benefiting you?** It gives us a combined messaging tool by centralising scattered customer communications. This helps ensure we don’t miss any leads from anyone. ### 2. Leadsales was a gamechanger for my business. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela C. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Leadsales CRM?** What I like most about Leadsales is that it’s a very easy-to-use platform. It’s incredibly intuitive, which means I don’t have to waste time teaching new team members how to use it. Another reason I really like this CRM is the tool that lets me view and analyze my team’s performance. **What do you dislike about Leadsales CRM?** One of the things I don’t like—but I understand it happens—is the response time from the support team. They usually reply in under 10 minutes, but there have been a couple of times when it took a bit longer. Still, I understand that’s because there are more support requests. **What problems is Leadsales CRM solving and how is that benefiting you?** Leadsales is helping me solve a problem I had with customer service management. While my marketing agency handles other areas as well, customer service is our main focus. We have a large client portfolio, and it’s grown even more since we expanded to other regions of the country. ### 3. one stop solutions for all the communication **Rating:** 5.0/5.0 stars **Reviewed by:** Parul B. | senior executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Leadsales CRM?** With the help for Leadsales CRM i am able to login all my communication channels at one place only, moreover i can follow my leads and increase my sales too. **What do you dislike about Leadsales CRM?** i found that there are many other CRM which are more faster and efficient than Leadsales CRM. **What problems is Leadsales CRM solving and how is that benefiting you?** It is cost effective, easy to use and i can easily communicate with my prospects and increase my sales numbers. ### 4. Increase sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Leadsales CRM?** A great platform that has helped me increase my sales. My business is more traditional, but with the help of this tool, I have been able to increase my ads and the organization of my messages is better. **What do you dislike about Leadsales CRM?** So far, while I've been using it, I haven't had any issues. **What problems is Leadsales CRM solving and how is that benefiting you?** Use WhatsApp to generate more sales ### 5. Best sales professional tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kavya S. | Process associate, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Leadsales CRM?** It can record and track all the information or the data in a correct way **What do you dislike about Leadsales CRM?** No consequences faced till now its best tool to use **What problems is Leadsales CRM solving and how is that benefiting you?** It is tracking all the necessary data on the time for the clients and the customers ### 6. easy to connect with customers **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish K. | Senior counsellor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2025 **What do you like best about Leadsales CRM?** easy to see different categories of custmers. **What do you dislike about Leadsales CRM?** i not found anything wrong in leadsales. **What problems is Leadsales CRM solving and how is that benefiting you?** Centralizes customer data, making it easier to manage and track customer interactions ### 7. Cost effective tool for small and small-medium companies. **Rating:** 3.0/5.0 stars **Reviewed by:** Diego B. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Leadsales CRM?** The price is fair and it can easily connect to messaging apps such as whatsapp api and whatsapp buisness. Its easy to use and veru straight forward. **What do you dislike about Leadsales CRM?** There is no public api to integrate to our systems, a necessary functionality for our operations. There are similar and even lowerede priced tools that do very similar stuff. Customer support is ok, i just felt is not very personalized or directed. **What problems is Leadsales CRM solving and how is that benefiting you?** As an ecommerce we need constant contact with our customer, to increase our sales through assistive sales and also support. Whatsapp being the most widespread messaging tool in our region, having this channel of communication is a must. ### 8. Efficient Lead Management Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Bindiya S. | Business Development Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Leadsales CRM?** Best part of Leadsales CRM is the lead management features, it is very user friendly and its reporting capabilities. It is very useful to track leads easily. **What do you dislike about Leadsales CRM?** Downtime is a major drawback of the tool. **What problems is Leadsales CRM solving and how is that benefiting you?** It has benefited me with enhanced sales tracking, boosted sales conversions, improved sales team collaboration, aids strategic decision making etc. - [View Leadsales CRM pricing details and edition comparison](https://www.g2.com/products/leadsales-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+17%3A29%3A53+-0500&secure%5Bsession_id%5D=817fbe09-d322-4517-8e0c-5b772079b996&secure%5Btoken%5D=4bc5a5bd679ec92be3c9f1ef18fddd755ecbb11434e4322ac7a33ec140cfa21f&format=llm_user) ## Leadsales CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Leadsales CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,265 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,834 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,668 reviews)