--- title: Leadsales CRM Reviews meta\_title: 'Leadsales CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Leadsales CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 8 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Leadsales CRM Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **consolidated communication channels** in Leadsales CRM, enhancing lead tracking and sales growth. [(2 mentions)](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=2000626&qs=pros-and-cons#reviews) Users value the **user-friendly interface** of Leadsales CRM, making team training quick and efficient. [(2 mentions)](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=1498693&qs=pros-and-cons#reviews) Users find Leadsales CRM to be a **very easy-to-use platform** , saving time on training new team members. [(1 mentions)](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=1498788&qs=pros-and-cons#reviews) Users appreciate the **easy access** to various customer categories, enhancing their management and organization efforts. [(1 mentions)](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=2000633&qs=pros-and-cons#reviews) Users appreciate the **intuitive design** of Leadsales CRM, making it easy to onboard new team members efficiently. [(1 mentions)](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=2100499&qs=pros-and-cons#reviews) Users find the **slow loading** of Leadsales CRM frustrating compared to faster and more efficient alternatives. [(2 mentions)](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=2000624&qs=pros-and-cons#reviews) Users find Leadsales CRM to have **slow performance** compared to other faster and more efficient CRM options. [(1 mentions)](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=2000623&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Leadsales CRM ##### 1. Customer Management Users value the **consolidated communication channels** in Leadsales CRM, enhancing lead tracking and sales growth. [ See 2 mentions ](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=2000626&qs=pros-and-cons#reviews) See Related User Reviews ![Parul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parul B.") PB Parul B. Mid-Market (51-1000 emp.) 5.0/5 "one stop solutions for all the communication" What do you like about Leadsales CRM? With the help for Leadsales CRM i am able to login all my communication channels at one place only, moreover i can follow my leads and increase my sa ![Ashish K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish K.") AK Ashish K. Mid-Market (51-1000 emp.) 4.5/5 "easy to connect with customers" What do you like about Leadsales CRM? easy to see different categories of custmers. ##### 2. Lead Management Users value the **user-friendly interface** of Leadsales CRM, making team training quick and efficient. [ See 2 mentions ](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=1498693&qs=pros-and-cons#reviews) See Related User Reviews ![Daniela C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniela C.") DC Daniela C. Small-Business (50 or fewer emp.) 5.0/5 "Leadsales was a gamechanger for my business." What do you like about Leadsales CRM? What I like most about Leadsales is that it’s a very easy-to-use platform. It’s incredibly intuitive, which means I don’t have to waste time teaching ![Parul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parul B.") PB Parul B. Mid-Market (51-1000 emp.) 5.0/5 "one stop solutions for all the communication" What do you like about Leadsales CRM? With the help for Leadsales CRM i am able to login all my communication channels at one place only, moreover i can follow my leads and increase my sa ##### 3. Ease of Use Users find Leadsales CRM to be a **very easy-to-use platform** , saving time on training new team members. [ See 1 mentions ](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=1498788&qs=pros-and-cons#reviews) See Related User Reviews ![Daniela C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniela C.") DC Daniela C. Small-Business (50 or fewer emp.) 5.0/5 "Leadsales was a gamechanger for my business." What do you like about Leadsales CRM? What I like most about Leadsales is that it’s a very easy-to-use platform. It’s incredibly intuitive, which means I don’t have to waste time teaching ##### 4. Easy Access Users appreciate the **easy access** to various customer categories, enhancing their management and organization efforts. [ See 1 mentions ](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=2000633&qs=pros-and-cons#reviews) See Related User Reviews ![Ashish K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish K.") AK Ashish K. Mid-Market (51-1000 emp.) 4.5/5 "easy to connect with customers" What do you like about Leadsales CRM? easy to see different categories of custmers. ##### 5. Intuitive Users appreciate the **intuitive design** of Leadsales CRM, making it easy to onboard new team members efficiently. [ See 1 mentions ](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=2100499&qs=pros-and-cons#reviews) See Related User Reviews ![Daniela C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniela C.") DC Daniela C. Small-Business (50 or fewer emp.) 5.0/5 "Leadsales was a gamechanger for my business." What do you like about Leadsales CRM? What I like most about Leadsales is that it’s a very easy-to-use platform. It’s incredibly intuitive, which means I don’t have to waste time teaching ### Top Cons or Disadvantages of Leadsales CRM ##### 1. Slow Loading Users find the **slow loading** of Leadsales CRM frustrating compared to faster and more efficient alternatives. [ See 2 mentions ](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=2000624&qs=pros-and-cons#reviews) See Related User Reviews ![Daniela C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniela C.") DC Daniela C. Small-Business (50 or fewer emp.) 5.0/5 "Leadsales was a gamechanger for my business." What do you dislike about Leadsales CRM? One of the things I don’t like—but I understand it happens—is the response time from the support team. They usually reply in under 10 minutes, but the ![Parul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parul B.") PB Parul B. Mid-Market (51-1000 emp.) 5.0/5 "one stop solutions for all the communication" What do you dislike about Leadsales CRM? i found that there are many other CRM which are more faster and efficient than Leadsales CRM. ##### 2. Slow Performance Users find Leadsales CRM to have **slow performance** compared to other faster and more efficient CRM options. [ See 1 mentions ](https://www.g2.com/products/leadsales-crm/reviews?filters%5Bsentiment_snippet%5D=2000623&qs=pros-and-cons#reviews) See Related User Reviews ![Parul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parul B.") PB Parul B. Mid-Market (51-1000 emp.) 5.0/5 "one stop solutions for all the communication" What do you dislike about Leadsales CRM? i found that there are many other CRM which are more faster and efficient than Leadsales CRM. ## Top-Rated Alternatives [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") Zoho CRM 4.1/5(2,948) ](https://www.g2.com/products/zoho-crm/reviews) [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/leadsales-crm/competitors/alternatives) ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 6/2/2026 "Simple, Stable Integration for WhatsApp, Facebook, and Instagram" 4/5 What do you like best about Leadsales CRM? It’s a simple, stable integration tool for WhatsApp, Facebook, and Instagram. It helps sales teams manage conversations and track customer leads from a single platform, making it easier to stay on top of interactions in one place. Review collected by and hosted on G2.com. What do you dislike about Leadsales CRM? One drawback of this CRM tool is that it offers very limited customization and reporting features. Also, automation isn’t available, which makes it harder to streamline tasks and work faster. Review collected by and hosted on G2.com. What problems is Leadsales CRM solving and how is that benefiting you? It gives us a combined messaging tool by centralising scattered customer communications. This helps ensure we don’t miss any leads from anyone. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Daniela C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniela C.") DC Daniela C. Project Manager Small-Business (50 or fewer emp.) 5/29/2025 "Leadsales was a gamechanger for my business." 5/5 What do you like best about Leadsales CRM? What I like most about Leadsales is that it’s a very easy-to-use platform. It’s incredibly intuitive, which means I don’t have to waste time teaching new team members how to use it. Another reason I really like this CRM is the tool that lets me view and analyze my team’s performance. Review collected by and hosted on G2.com. What do you dislike about Leadsales CRM? One of the things I don’t like—but I understand it happens—is the response time from the support team. They usually reply in under 10 minutes, but there have been a couple of times when it took a bit longer. Still, I understand that’s because there are more support requests. Review collected by and hosted on G2.com. What problems is Leadsales CRM solving and how is that benefiting you? Leadsales is helping me solve a problem I had with customer service management. While my marketing agency handles other areas as well, customer service is our main focus. We have a large client portfolio, and it’s grown even more since we expanded to other regions of the country. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Parul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parul B.") PB Parul B. senior executive Mid-Market (51-1000 emp.) 1/21/2025 "one stop solutions for all the communication" 5/5 What do you like best about Leadsales CRM? With the help for Leadsales CRM i am able to login all my communication channels at one place only, moreover i can follow my leads and increase my sales too. Review collected by and hosted on G2.com. What do you dislike about Leadsales CRM? i found that there are many other CRM which are more faster and efficient than Leadsales CRM. Review collected by and hosted on G2.com. What problems is Leadsales CRM solving and how is that benefiting you? It is cost effective, easy to use and i can easily communicate with my prospects and increase my sales numbers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") UB Verified User in Business Supplies and Equipment Small-Business (50 or fewer emp.) 7/1/2025 "Increase sales" 5/5 What do you like best about Leadsales CRM? A great platform that has helped me increase my sales. My business is more traditional, but with the help of this tool, I have been able to increase my ads and the organization of my messages is better. Review collected by and hosted on G2.com. What do you dislike about Leadsales CRM? So far, while I've been using it, I haven't had any issues. Review collected by and hosted on G2.com. What problems is Leadsales CRM solving and how is that benefiting you? Use WhatsApp to generate more sales Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated KS Kavya S. Process associate Enterprise (\> 1000 emp.) 4/11/2025 "Best sales professional tool" 5/5 What do you like best about Leadsales CRM? It can record and track all the information or the data in a correct way Review collected by and hosted on G2.com. What do you dislike about Leadsales CRM? No consequences faced till now its best tool to use Review collected by and hosted on G2.com. What problems is Leadsales CRM solving and how is that benefiting you? It is tracking all the necessary data on the time for the clients and the customers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ashish K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish K.") AK Ashish K. Senior counsellor Mid-Market (51-1000 emp.) 1/18/2025 "easy to connect with customers" 4.5/5 What do you like best about Leadsales CRM? easy to see different categories of custmers. Review collected by and hosted on G2.com. What do you dislike about Leadsales CRM? i not found anything wrong in leadsales. Review collected by and hosted on G2.com. What problems is Leadsales CRM solving and how is that benefiting you? Centralizes customer data, making it easier to manage and track customer interactions Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Diego B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego B.") DB Diego B. COO Small-Business (50 or fewer emp.) 11/29/2023 "Cost effective tool for small and small-medium companies." 3/5 What do you like best about Leadsales CRM? The price is fair and it can easily connect to messaging apps such as whatsapp api and whatsapp buisness. Its easy to use and veru straight forward. Review collected by and hosted on G2.com. What do you dislike about Leadsales CRM? There is no public api to integrate to our systems, a necessary functionality for our operations. There are similar and even lowerede priced tools that do very similar stuff. Customer support is ok, i just felt is not very personalized or directed. Review collected by and hosted on G2.com. What problems is Leadsales CRM solving and how is that benefiting you? As an ecommerce we need constant contact with our customer, to increase our sales through assistive sales and also support. Whatsapp being the most widespread messaging tool in our region, having this channel of communication is a must. Review collected by and hosted on G2.com. Show More 4/23/2024 Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign BS Bindiya S. Business Development Manager Real Estate Mid-Market (51-1000 emp.) 11/29/2023 "Efficient Lead Management Made Easy" 4.5/5 What do you like best about Leadsales CRM? Best part of Leadsales CRM is the lead management features, it is very user friendly and its reporting capabilities. It is very useful to track leads easily. Review collected by and hosted on G2.com. What do you dislike about Leadsales CRM? Downtime is a major drawback of the tool. Review collected by and hosted on G2.com. What problems is Leadsales CRM solving and how is that benefiting you? It has benefited me with enhanced sales tracking, boosted sales conversions, improved sales team collaboration, aids strategic decision making etc. Review collected by and hosted on G2.com. 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