Launchpad CRM Reviews & Product Details

LaunchPad CRM is a customer relationship management system specifically designed for the media and publishing industry. It streamlines sales processes by enabling teams to track and communicate with prospects, manage advertisers and agencies, create insertion orders, traffic ad materials, proof content, and generate real-time reports. The platform is web-based, offering easy mobile access, allowing sales teams to retrieve customer records, invoices, proofs, sales history, and analytics from any device with an internet connection. LaunchPad CRM also provides intuitive learning resources, including initial training sessions and self-learning videos, to support user proficiency. Key Features and Functionality: - Sales Force Management & Tracking: Tailored for the media industry, it facilitates tracking and communication with prospects, management of advertisers and agencies, creation of insertion orders, and real-time reporting. - Web-Based & Mobile Access: Accessible from smartphones, tablets, or any internet-connected computer, providing instant access to essential sales data. - Intuitive Learning: Offers initial training and self-learning materials to ensure users can effectively utilize the system. - Sales Reporting: Provides over 100 report templates for customer tracking, media tracking, sales force tracking, and commission reports, enabling comprehensive analysis and decision-making. - Contact Management: Organizes sales contacts by agency, brands, marketing profiles, and territory, with robust territory management and call list features. - LaunchPad SyncEmail™: Seamlessly integrates with Outlook Exchange, Google G-Suite, and Office365, automatically linking client emails and replies to corresponding account records. Primary Value and Solutions Provided: LaunchPad CRM addresses the unique needs of media and publishing professionals by offering a centralized platform that enhances sales efficiency and organization. It simplifies complex sales processes, ensures seamless communication, and provides comprehensive reporting tools. By integrating with existing email systems and offering mobile accessibility, it empowers sales teams to manage client relationships effectively, track performance, and make informed decisions, ultimately driving revenue growth and operational excellence.

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User Insights

Average based on 22 real user reviews.

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Verified User in Computer Software

Enterprise (> 1000 emp.)

Originally submitted 9/12/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Solutions Engineer"

2.5/5

What do you like best about Launchpad CRM?

It’s a good platform, I spent my time in it showcasing integrations. Setting up integrations wasn’t too difficult which was nice. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

Lacking documentation. I would have liked this product a lot more if it was documented well. Review collected by and hosted on G2.com.

Recommendations to others considering Launchpad CRM:

There are a lot of integration points. It’s not the typical one we see and the documentation isn’t all the way there. So setting up something I can demo with took a while. Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

The issues I was solving were to store data in one central area with a solution decently priced. Most customers that had launchpad liked the product / structure to store data Review collected by and hosted on G2.com.

Francesca D.

Associate

Enterprise (> 1000 emp.)

3/5/2020

"The perfect landing zone for all your productivity metrics."

5/5

What do you like best about Launchpad CRM?

The Launchpad CRM platform is attractive and allows for quick access to all of your productivity applications. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

If anything, I don't like that I can't clear system alerts once I've read them (such as a message telling me the CPE tile that has been temporarily removed). Review collected by and hosted on G2.com.

Varun G.

Executive Director

Small-Business (50 or fewer emp.)

6/16/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Ease to use"

4/5

What do you like best about Launchpad CRM?

Provide a trial version for 21 days without credit card. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

Cost is something very high, we can use free version. Review collected by and hosted on G2.com.

Mackenzie S.

Arts and Science Technical Multimedia Student

Mid-Market (51-1000 emp.)

10/4/2019

"Great RFID Program"

5/5

What do you like best about Launchpad CRM?

I love how simple this is. I worked at my previous job as a student and all of the students could use this software. It’s really simple and straight forwards. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

I dislike how sometimes when you have packs of items you are trying to scan you have to manually check if they are all in the bag. Review collected by and hosted on G2.com.

Recommendations to others considering Launchpad CRM:

Super great software and really easy to use! Great for the public sector. Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

We are solving losing the library books by RFID tagging them and activating and deactivating the security that is tied in with the sensors at the door. Review collected by and hosted on G2.com.

Ajmal K.

Accountant

Mid-Market (51-1000 emp.)

9/20/2019

"Launchpad CRM is really great"

5/5

What do you like best about Launchpad CRM?

Launchpad CRM is a very user-friendly solution, with many great features such as Campaign Management, Advertising Management, Content Management, Newsletters, etc., suitable for any scale of business types. It is affordable in cost. Launchpad CRM supports Android and iOS platforms and also helps to process transactions easily. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

Nothing to dislike, we are happy with Launchpad Review collected by and hosted on G2.com.

Recommendations to others considering Launchpad CRM:

I would like to recommend Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

We have been using Launchpad for a long time, which has the ability to handle multiple processes simultaneously, as Launchpad's price is affordable and suitable for small and large business organizations. There is no downtime. It is a reliable solution. Review collected by and hosted on G2.com.

Rainer W.

Small-Business (50 or fewer emp.)

9/9/2019

"Sales CRM with unique features"

3.5/5

What do you like best about Launchpad CRM?

It allows the creation of custom business rules, it provides searching and prospecting capabilities with filters, organisation hierarchies, and many more. I also like the 21-day "no credit card required" trial. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

Kinda pricey, but it was somehow expected, considering it's quite a powerhorse. Review collected by and hosted on G2.com.

Verified User in Accounting

Enterprise (> 1000 emp.)

8/28/2019

"Launchpad is the perfect time/expense/etc. interface"

5/5

What do you like best about Launchpad CRM?

I love how Launchpad takes all of the different programs you use to track your time, expenses, utilization, etc. and puts them all in one single place. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

The only downside of Launchpad is that we didn't start using it sooner! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

10/4/2019

"Better CRM ever"

4.5/5

What do you like best about Launchpad CRM?

We can easily manage the CRM in proper way. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

I always like so much this CRM from starting. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

9/16/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great tool"

4/5

What do you like best about Launchpad CRM?

Crm has a lot of features

Its really usefull to bring down the day to day work time! Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

Dont dislike much though as it is usefull Review collected by and hosted on G2.com.

Verified User in Consumer Electronics

Mid-Market (51-1000 emp.)

9/19/2019

"Launchpad"

3.5/5

What do you like best about Launchpad CRM?

Bug tracking, code hosting, code reviews Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

Translations, mailing lists, specific translations Review collected by and hosted on G2.com.

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Last activity about 2 years ago

What is Launchpad CRM used for?

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Launchpad CRM Features

Mobile & Social

Mobile User Support

Sales Force Automation

Partner Relationship Mgmt. (PRM)

Opportunity & Pipeline Mgmt.

Task / Activity Management

Customer Support

Knowledge Base

Marketing Automation

Email Marketing

Lead Management

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Launchpad CRM Reviews (22)

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