ST

Sara T.

Marketing and Communications Manager

Enterprise (> 1000 emp.)

4/30/2026

"Easy-to-Use Platform That Powered Our Virtual Events"

4/5

What do you like best about Launchpad CRM?

It helped us a lot during COVID and post-covid with our virtual competiions and events. It was quite easy to use and did its job. :) Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

Mostly the UX, and trying to integrate it with our dashboard. (not so straightforward) Review collected by and hosted on G2.com.

MP

Michael P.

Business Manager

Small-Business (50 or fewer emp.)

12/1/2025

"Effortless to Use and Highly Intuitive"

4/5

What do you like best about Launchpad CRM?

Ease of use and embedded help menus. Ability to correct mistakes Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

Difficult reach subject matter experts to ask questions. Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

End to end planning and the ability to see and evaluate business from cradle to grave. Available out of the box reports has helped me to analyze key performance indicators and see where focus should be areas of improvement and potential errors. Provides simple to use fatal reports and other business metrics that don't require development Review collected by and hosted on G2.com.

NM

Nayana M.

Customer Success Manager

Mid-Market (51-1000 emp.)

7/31/2025

"Amazing tool"

5/5

What do you like best about Launchpad CRM?

Real time invoicing is the best part! Have used multiple CRMs but this is the best one Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

Nothing as of now. Server issues are also instantly resolved hence no complaints. Review collected by and hosted on G2.com.

PM

Pulkit M.

Student Ambassador

Small-Business (50 or fewer emp.)

11/11/2021

"Launchpad CRM Review"

4.5/5

SL

Shivay L.

CTO

Small-Business (50 or fewer emp.)

11/11/2021

"launchpad CRM Review"

4.5/5

MW

Mickey W.

Customer Service Agent

Small-Business (50 or fewer emp.)

Originally submitted 11/30/2021

"It's a great overall product!"

4/5

What do you like best about Launchpad CRM?

I like how simple it is to use. It has a lot of great features like Campaigns, Advertising, and Content Management, as well as many other great features! Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

I dislike the way have to manually check all contents that are in the bag when you have lots of things you're wanting to scan. Review collected by and hosted on G2.com.

KI

Khizer I.

Chief Operating Officer

Small-Business (50 or fewer emp.)

3/2/2022

"launchpad crm is really affective"

3.5/5

What do you like best about Launchpad CRM?

ease of use and it looks like sales people developed it Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

cost is very high as other software with more or less similar traits offers in less Review collected by and hosted on G2.com.

KP

Kyesha P.

Personnel Supervisor

Small-Business (50 or fewer emp.)

9/8/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"CRM is my best friend!"

5/5

What do you like best about Launchpad CRM?

CRM provides the BEST sales forces automation! Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

That I don't have enough people to share it with! Review collected by and hosted on G2.com.

UN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

8/19/2021

"Client management"

2/5

What do you like best about Launchpad CRM?

Its online and cheap other than that not much else Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

It is a redundant system, you have to enter a client in multiple times and running a report is a long process and hard to do Review collected by and hosted on G2.com.

EK

Eva K.

Chief Marketing

Small-Business (50 or fewer emp.)

5/1/2020

"Customer Relations are easily maintained with Launchpad's CRM"

4/5

What do you like best about Launchpad CRM?

The ease of using this software and the features this software offers. Review collected by and hosted on G2.com.

What do you dislike about Launchpad CRM?

An app would be great. And the price is quite high. Review collected by and hosted on G2.com.

Recommendations to others considering Launchpad CRM:

It's pricey, and can be a little overkill. But if that is what you need it's good. Review collected by and hosted on G2.com.

What problems is Launchpad CRM solving and how is that benefiting you?

This CRM allows you to see what is going on with your business. It shows you in what products you can increase revenue, demographics you should focus more on, it gives great sales forecasts. Although the forecasts didn't take in account the current Coronavirus crisis but that is not to be expected. Also the use of the cloud and the fact that the information is accessible from every as long as you have an internet connection is great. We needed the help of the support a couple of times during implementation and they were great! Fast and professional! I can recommend Launchpad CRM. Review collected by and hosted on G2.com.

Launchpad CRM Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Top Pros or Advantages of Launchpad CRM

1. Ease of Use

2. Organization Efficiency

Top Cons or Disadvantages of Launchpad CRM

1. Expertise Required

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