I've tested a few other virtual office spaces before, but Kumospace is still my favorite. I find it to be the most visually appealing and it's also very easy to use. This is really important to us given we invite external clients and colleagues with a range of tech skills + comfort into the space, so it's easy to integrate into our workflow.

I also really appreciate their customer support. I recently reached out to them with a question and was impressed with the quick turnaround time (even though it was a holiday weekend) and how personable and helpful their rep was in answering my question.

We use Kumospace most days of the week, and it's nice to know we have a cozy space to collaborate and co-create with our team and clients! Review collected by and hosted on G2.com.

I don't love that recordings aren't hosted in the cloud / I have to download them locally. This is not so convenient for hosting recordings of client sessions because I still have to upload the video into another software (Loom for example) to make it easily referencable for both me and my client.

I don't like that we can't set "office hours" for the various spaces, or that we can't make it so that people cannot use the space if an admin is not present (this is especially useful when hosting events with outside guests). I know we can password protect the space, but that does not quite solve the issue. Review collected by and hosted on G2.com.

I was pleasantly surprised by the overall quality of the voice and video calls. I wasn’t expecting it to be this good, especially since we are using the app in Brazil.

This app is an excellent tool for making remote work more professional. It’s far better than alternatives like Discord, WhatsApp, Skype, etc.

Creating and personalizing your room is incredibly easy and fun. The customization system is very user-friendly, allowing you to assign individuals to specific rooms effortlessly.

The mobile app functions flawlessly.

The mobile web version also performs exceptionally well. Review collected by and hosted on G2.com.

Areas for Improvement in Kumospace:

Lack of Language Support

Not having translations into other languages, such as Portuguese, is a significant drawback. In today's world, with the availability of AI tools, translating apps has become much easier and more accessible. Expanding language options would make the platform more inclusive and user-friendly for a global audience.

Limited Group Channel Features

The group channels lack some essential features. For instance, the ability to pin messages would help users highlight important information. Additionally, the text formatting options are limited; for example, you can’t add blank spaces between lines, which restricts flexibility in communication. Enhancing these features would greatly improve usability.

Mobile App Notification Issues

The mobile app has some problems with notifications. For example, it sends notifications for group messages even when the group has been muted. This can be disruptive and frustrating. Adding more precise notification controls would significantly enhance the mobile experience. Review collected by and hosted on G2.com.

This virtual office app helps keep the team engaged as though in a real office space. team members can easily see who are available in the office, what their schedule for the day is and can spend time with the team members real time. One place to chat, get connected, have a meeting, have fun events and all. Review collected by and hosted on G2.com.

The notification sound needs to be customizable. Review collected by and hosted on G2.com.

It has allowed our teams to come together in a unique and fun way. Offering up collaboration and cross-team connection between departments that would rarely connect. The features are through the roof, from recording, to status', to chat it has all you need to be successful. It is very intuitive and easy to use. The team at Kumospace is unlike any other, they are kind and their support means the world to us. Our team uses the platform regularly. While we stick to mostly internal meetings in Kumo, I can easily see this being implemented for external conversations and other teams. Review collected by and hosted on G2.com.

If I had to say something that I dislike about Kumospace it would be two things -- I wish we used it sooner and I wish there were more app integrations. We have a really robust technology team that does a lot of automation into our slack which makes it impossible for us to lose that system because we rely so heavily on those automation and integrations into Slack. Review collected by and hosted on G2.com.

Continuing to be mostly/fully remote but still have a sense of community and ease of organic communication. Review collected by and hosted on G2.com.

The focus on chat tools seems to be distracting from continued improvements to the core video/audio features. Lean into what makes you special, don't try to be slack + kumo, be kumo!! Review collected by and hosted on G2.com.

Ease of use

Ease of Implementation

useful Review collected by and hosted on G2.com.

Number of Features

Frequency of Use

invoice Review collected by and hosted on G2.com.

Love the little offices that you can make and how you can walk into someone's office and you can talk to them like they are there in real life. Review collected by and hosted on G2.com.

Need an option where 2 people can share their screen at a time. Review collected by and hosted on G2.com.

The tool is very user-friendly and encourages online collaboration among different users. We no longer use a video meeting tool internally. Review collected by and hosted on G2.com.

Chat could be improved with some functionality like starring of messages to not forget them. Review collected by and hosted on G2.com.

With remote employees, it does a good job. Review collected by and hosted on G2.com.

It is a little expensive as you grow in size. Review collected by and hosted on G2.com.

It simulates the very important critical considerations to a physical in-office experience, as closely as possible. Before that, a lot of us felt like we weren't able to have those easy spontaneous interactions one can in a physical setting - a quick huddle in someone's office, running into someone at the pool table, celebrating a win easily over a coffee. Grabbing a room for an ad-hoc meeting.

We literally now knock on doors, pop into each others' office and talk (and if they are available they answer), run into each other in the hallways. It's still not exactly the same as being in the office / place physically together, but it's by far the closest and overcomes MANY limitations before that even on the next best / complimentary medium of Slack. Review collected by and hosted on G2.com.

They are doing well. They are a startup that's quickly growing, so some growing pains in the process, but minor and the team continues to execute like no tomorrow.

Inspired by how the platform is evolving! Review collected by and hosted on G2.com.