
The Shopify integration is built for e-com, not a generic chatbot on top, it pulls real order data, so customers get an actual answer instead of "contact us". Setup and onboarding was very good! The integration with my return and sizing app in Shopify was very easy. Customers verify with email and gather the right information right there. My email inbox went from 20+ a day to just 2-3. 90% automation in the chat and customers average rating is 4.5/5:) Review collected by and hosted on G2.com.
Some features that I miss, but it's in the roadmap. The most important thing is that the 24/7 chatbot works. So there is nothing here that I dislike! Review collected by and hosted on G2.com.