Klient PSA Reviews & Product Details

As a Salesforce Partner we needed a tool that would assist us in managing multiple projects and Krow was the answer. By using the Resource Manager I can quickly see which employees are over or under utilize. David has been great to work with and has listened to our suggestions. I have been very impressed with the continued updates and enhancements that are offered each month!

We use the Agile PM Methodology and I can capture all the requirements of a Story and assign the story to an employee. Then we can use Chatter to discuss any details. Review collected by and hosted on G2.com.

It's been difficult to keep up with all the new enhancements. I have a hard time attending all the webinars but thankfully they are posted online. Review collected by and hosted on G2.com.

Krow is a slick, highly customizable and tightly integrated PSA solution for Salesforce. We love how easy it is to customize to our individual use cases in multiple countries. The ability to have multiple currencies is a God send.

Support and Sales are highly responsive and the team at Krow genuinely want you to succeed with their tool.

Unlike many competing products, Krow PSA is also Salesforce Lightning ready which is great for those organizations that are fully deployed on the new interface. Review collected by and hosted on G2.com.

There is nothing to dislike about this solution. We've been very happy. Review collected by and hosted on G2.com.

I reviewed all of the PSA solutions in the SF marketplace. Most of the products were either too expensive or their UI was too convoluted to fit our needs (sometimes they were both). Krow's PSA product has an intuitive user interface that allowed us to get up and running immediately. David and his team at Krow have been incredibly responsive to our setup and training needs. It provides great value and that is what every business is looking for. Review collected by and hosted on G2.com.

The product is great to work with but could use some more reporting options. A written user manual would also make the product easier to use and adopt. Review collected by and hosted on G2.com.

Amazing functionality to address virtually all of our client requirements. User interface was modern and easy to navigate. Ability to modify and easily add features to match client needs was great. A comprehensive solution that was far superior to others we had investigated and implemented at fraction of the cost. Client is using over 50 licenses on iPhones and have not encountered any issues.

Integration with Accounting solutions is big and the addition of native expense management, vendor invoices and billing eliminates the need to use other add ons and gives our client a single view of all aspects of project profitability. It quickly alerts project manager where to take corrective actions.

Our ability to leverage functionality with Native Salesforce has expanded client's ability to accelerate analytics and gain a real time understanding of their business. Review collected by and hosted on G2.com.

As with most managed apps would like to do more but understand the need to keep the code consistent. Enhancements are being released so frequently often difficult to keep up with the improvements and begin using them. Review collected by and hosted on G2.com.

Our company has looked at several PSA tools built on the SF platform, but many either did not have valuable tools for us or too many tools/too expensive. Krow has been a great solution for our small company, and is very user friendly. The team that has worked to get us up and running have been wonderful- quick to respond, fix issues, or implement changes needed! We look forward to the long-term benefits this tool will provide for our company. Review collected by and hosted on G2.com.

With new features and tools there is not always sufficient documentation on how to use or configure. Thankfully, David is always quick to respond with any questions we have regarding using the system! Review collected by and hosted on G2.com.

Krow has become an indispensable tool for our business. We work on engineering projects and managing the resources can be a huge challenge. The PM functionality has helped us get on top of our projects, while also allowing the company to manage internal marketing and sales campaigns. Additionally, being able to monitor day-to-day tasks from the same screen has made life so much easier. David and his team have also been exceptional with their support, and Krow has become integral to our business. Highly recommended. Review collected by and hosted on G2.com.

Just the shortage of documentation. The guys at Krow are quick to update the system, adding new features and improving functionality. For that, you just cannot fault them. Having the documentation to go with it would be a great help. Review collected by and hosted on G2.com.

Krow is the organization tool we have been missing. Our team can now log into one workspace and have everything at hand to get work done.

Krow is giving us better insight into what our employees are doing and whether they are overworked. I specifically like the Gantt charts, where a manager is able to see clearly when employees have too much work on their plates, making it impossible to do their jobs well, or not enough. It helps everyone use their resources more effectively.

David is a pleasure to work with! Review collected by and hosted on G2.com.

Enhancements are difficult to keep up with. Review collected by and hosted on G2.com.

It's on the Salesforce platform and integrates with our other key apps. We are a very small project-based company, but our project management needs are both agile and robust. Krow fits the bill without being too unwieldy to manage. Review collected by and hosted on G2.com.

It's still dependent on us to put the data in. But until there's a tool that lets us download our thoughts into the software, Krow is as good as it gets for our needs. Review collected by and hosted on G2.com.