# BigTime vs Klient PSA Comparison
---
## AI Generated Summary
- **G2 reviewers report** that BigTime excels in user satisfaction, reflected in its significantly higher G2 Score compared to Klient PSA. Users appreciate features like the **remove blank rows** option, which streamlines timesheet management, making it easier to track hours and generate reports.
- **Users say** that Klient PSA offers a highly configurable experience, making it easy to adapt to various workflows. Reviewers highlight its **out-of-the-box usability** and exceptional support during implementation, which can be a major advantage for teams looking for a quick setup.
- **According to verified reviews** , BigTime's ease of use is a standout feature, with users noting that the time tracking and clock features are **helpful and intuitive**. This contributes to a smoother day-to-day experience for teams managing multiple projects.
- **Reviewers mention** that while Klient PSA provides a good balance between flexibility and structure, it may not match the overall satisfaction levels seen with BigTime. Users appreciate Klient's ability to deliver clear visibility into project performance, but some feel it lacks the same level of user-friendly features.
- **G2 reviewers highlight** BigTime's strong support quality, with a score that reflects users' positive experiences. Many users commend the responsive support team, which enhances their overall experience, especially when navigating complex project requirements.
- **Users report** that Klient PSA's performance in resource management and project tracking is commendable, with features that allow for effective monitoring of resource utilization. However, they also note that BigTime's comprehensive reporting capabilities provide a more robust solution for teams needing detailed insights.



| | BigTime | Klient PSA | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,703 | 83 | 
| **Largest Market Segment** | Small-Business (78.1% of reviews) | Small-Business (55.8% of reviews) | 
| **Entry Level Price** | $20.00 1 user Per Month | $15.00 1 User | 

---
## Top Pros & Cons

### BigTime

Pros:
- Ease of Use (111 reviews)
- Time Tracking (87 reviews)

Cons:
- Missing Features (24 reviews)
- Time-Consuming (19 reviews)

### Klient PSA

Pros:
- Ease of Use (5 reviews)
- Project Management (4 reviews)

Cons:
- Learning Curve (2 reviews)
- Missing Features (2 reviews)

---
## Ratings Comparison
| Rating | BigTime | Klient PSA | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1409 reviews) | 8.9 (67 reviews) | 
  | **Ease of Use** | 8.7 (1461 reviews) | 8.5 (67 reviews) | 
  | **Ease of Setup** | 8.2 (990 reviews) | 7.9 (56 reviews) | 
  | **Ease of Admin** | 8.6 (951 reviews) | 8.3 (55 reviews) | 
  | **Quality of Support** | 9.2 (1307 reviews) | 8.9 (66 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (950 reviews) | 9.3 (54 reviews) | 
  | **Product Direction (% positive)** | 8.7 (1377 reviews) | 9.3 (67 reviews) | 

---
## Pricing

### BigTime

#### Entry-Level Pricing

Plan: Essentials

Price: $20.00 1 user Per Month

Description: Deliver great work and get paid faster.

Key Features:
- Time Tracking
- Expense Management
- Project Management 

[Browse all 4 editions](https://www.g2.com/products/bigtime/pricing)

#### Free Trial

Yes

### Klient PSA

#### Entry-Level Pricing

Plan: Starter

Price: $15.00 1 User

Description: PROJECTS + TASKS + RESOURCES
Easily manage projects, assign tasks, and schedule resources with streamlined tools. Replace Monday.com, Asana, Clickup.
Billed annually

Key Features:
- Project & Task Management
- Agile Tools & Interfaces
- Resource Scheduling & Time-Off

[Browse all 4 editions](https://www.g2.com/products/klient-psa/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | 7.9/10 | 1078 |
| **Klient PSA** | N/A | N/A |

#### Expense Reports

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.7 (522 reviews) | Not enough data | 
| **Bank / Credit Card Integration** | 7.8 (234 reviews) | Not enough data | 
| **Smart Categorization** | 8.0 (280 reviews) | Not enough data | 
| **Digital Receipt Management** | 8.5 (352 reviews) | Not enough data | 
| **Employee Reimbursement** | 8.6 (381 reviews) | Not enough data | 
| **Currency Conversions** | 7.4 (132 reviews) | Not enough data | 
| **Credit Card Integration** | 7.8 (210 reviews) | Not enough data | 

#### Agentic AI - Expense Management

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Travel Management

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Ease of Booking** | Feature Not Available | Not enough data | 
| **Itinerary Management** | Feature Not Available | Not enough data | 
| **Trip Notifications** | Feature Not Available | Not enough data | 
| **Advanced Integrations** | 7.9 (199 reviews) | Not enough data | 

#### Client Invoicing

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (704 reviews) | Not enough data | 
| **Electronic Payments** | 7.8 (357 reviews) | Not enough data | 
| **Project Accounting / Revenue Recognition** | 8.3 (533 reviews) | Not enough data | 

#### Generative AI - Expense Management

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Receipt Capture** | 8.6 (350 reviews) | Not enough data | 
| **Mileage Tracking** | 8.4 (293 reviews) | Not enough data | 
| **Travel Itinerary and Flight Status Updates** | Feature Not Available | Not enough data | 

#### Platform

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Embedded AI / Machine Learning** | 6.9 (137 reviews) | Not enough data | 
| **Complex Approval Workflow** | 8.0 (280 reviews) | Not enough data | 

#### Administration

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **PCI Regulation Compliant** | 7.3 (117 reviews) | Not enough data | 

#### Administration

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Business Tool Integration** | 8.4 (693 reviews) | Not enough data | 
| **Workflow** | 8.4 (693 reviews) | Not enough data | 
| **Automated Reminders** | 8.0 (547 reviews) | Not enough data | 
| **Policy Compliance Management** | 8.0 (415 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (785 reviews) | Not enough data | 

#### Platform

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Reporting** | 8.4 (827 reviews) | Not enough data | 
| **APIs / Integration** | 8.1 (517 reviews) | Not enough data | 
| **Internationalization** | 7.6 (340 reviews) | Not enough data | 
| **Performance and Reliability** | 8.8 (796 reviews) | Not enough data | 
| **Mobile User Support** | 8.2 (576 reviews) | Not enough data | 
| **Offline** | 7.8 (360 reviews) | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | 7.8/10 | 403 |
| **Klient PSA** | N/A | N/A |

#### Tasks

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Creation & Assignment** | 8.6 (297 reviews) ✓ Verified | Not enough data | 
| **Due Dates** | 8.4 (271 reviews) ✓ Verified | Not enough data | 
| **Task Prioritization** | 8.0 (261 reviews) ✓ Verified | Not enough data | 
| **To-Do Lists** | 7.8 (241 reviews) ✓ Verified | Not enough data | 
| **Dependencies** | 7.6 (218 reviews) ✓ Verified | Not enough data | 
| **Mass Updates** | 7.9 (229 reviews) | Not enough data | 
| **Drag & Drop** | 7.7 (235 reviews) ✓ Verified | Not enough data | 
| **Recurring Tasks** | 7.9 (232 reviews) ✓ Verified | Not enough data | 

#### Projects

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Planning** | 8.1 (249 reviews) ✓ Verified | Not enough data | 
| **Project Map** | 7.7 (228 reviews) ✓ Verified | Not enough data | 
| **GANTT** | 7.4 (215 reviews) ✓ Verified | Not enough data | 
| **Calendar View** | 7.8 (228 reviews) ✓ Verified | Not enough data | 
| **Views** | 7.8 (247 reviews) ✓ Verified | Not enough data | 
| **Project Budgeting** | 8.3 (292 reviews) ✓ Verified | Not enough data | 
| **Issue Tracking** | 7.5 (219 reviews) ✓ Verified | Not enough data | 
| **Templates** | 7.9 (267 reviews) ✓ Verified | Not enough data | 
| **Critical Path** | 7.5 (205 reviews) ✓ Verified | Not enough data | 
| **Time & Expense** | 8.9 (334 reviews) ✓ Verified | Not enough data | 
| **Methodologies** | 7.6 (197 reviews) ✓ Verified | Not enough data | 

#### Resource Management

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Resource Definiton** | 7.8 (212 reviews) ✓ Verified | Not enough data | 
| **Capacity** | 8.1 (238 reviews) ✓ Verified | Not enough data | 
| **Scheduling** | 8.0 (243 reviews) ✓ Verified | Not enough data | 

#### Project Monitoring

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Baselining / KPIs** | 7.8 (201 reviews) ✓ Verified | Not enough data | 
| **Resource Allocation** | 7.8 (229 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.2 (274 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | 6.2 (64 reviews) | Not enough data | 

#### Agentic AI - Project Management

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | 6.3 (5 reviews) | Not enough data | 

### Resource Management

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | 7.7/10 | 65 |
| **Klient PSA** | 8.2/10 | 12 |

#### Planning

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Resource Definiton** | 7.5 (46 reviews) | 7.4 (9 reviews) | 
| **Capacity** | 7.8 (53 reviews) | 8.9 (12 reviews) | 
| **Scheduling** | 7.8 (51 reviews) | 8.8 (10 reviews) | 

#### Optimization

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Performance** | 7.9 (55 reviews) | 8.9 (9 reviews) | 
| **Forecasting** | 7.6 (51 reviews) | 8.2 (10 reviews) | 
| **Corrections** | 7.3 (49 reviews) | 6.9 (9 reviews) | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | 8.0/10 | 242 |
| **Klient PSA** | 8.0/10 | 13 |

#### Customer Management

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Customer Profiles** | 8.5 (120 reviews) ✓ Verified | 8.8 (7 reviews) ✓ Verified | 
| **Sales** | 8.0 (82 reviews) ✓ Verified | 8.1 (7 reviews) ✓ Verified | 
| **Marketing** | 7.5 (70 reviews) ✓ Verified | 6.1 (6 reviews) ✓ Verified | 
| **Client Portal** | 7.9 (84 reviews) ✓ Verified | 7.3 (5 reviews) ✓ Verified | 

#### Project Management

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Project Planning** | 8.2 (108 reviews) ✓ Verified | 9.0 (8 reviews) ✓ Verified | 
| **Project Tracking** | 8.7 (160 reviews) ✓ Verified | 9.2 (11 reviews) ✓ Verified | 
| **Resource Definition** | 8.1 (98 reviews) ✓ Verified | 8.3 (5 reviews) ✓ Verified | 
| **Resource Management** | 8.3 (108 reviews) ✓ Verified | 9.1 (9 reviews) ✓ Verified | 

#### Accounting

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Revenue Recognition** | 8.2 (101 reviews) | 6.1 (9 reviews) ✓ Verified | 
| **Invoice Management** | 8.5 (122 reviews) ✓ Verified | 6.9 (9 reviews) ✓ Verified | 
| **Payments** | 7.9 (98 reviews) | 5.0 (5 reviews) ✓ Verified | 
| **Project Accounting** | 8.4 (123 reviews) ✓ Verified | 7.9 (8 reviews) ✓ Verified | 
| **Budget Tracking** | 8.6 (129 reviews) ✓ Verified | 7.7 (5 reviews) ✓ Verified | 

#### Portfolio Management

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Portfolio Definition** | 8.0 (81 reviews) | Not enough data | 
| **Portfolio Performance** | 8.2 (80 reviews) | 8.0 (5 reviews) | 
| **Risk** | 7.7 (74 reviews) | 9.0 (5 reviews) | 
| **Portfolio Mix** | 8.1 (73 reviews) | Not enough data | 

#### Analytics

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Forecasting** | 8.3 (91 reviews) ✓ Verified | 8.8 (7 reviews) ✓ Verified | 
| **Reporting** | 8.4 (160 reviews) ✓ Verified | 8.5 (8 reviews) ✓ Verified | 
| **KPIs** | 8.1 (80 reviews) ✓ Verified | 9.0 (7 reviews) ✓ Verified | 

#### Administration

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Standard Integrations** | 8.2 (115 reviews) ✓ Verified | 7.4 (9 reviews) ✓ Verified | 
| **Workflow** | 8.1 (133 reviews) ✓ Verified | 9.0 (5 reviews) ✓ Verified | 
| **Access Management** | 8.3 (114 reviews) ✓ Verified | 8.3 (6 reviews) ✓ Verified | 

#### Platform

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **APIs** | 8.2 (80 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.0 (68 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.6 (156 reviews) ✓ Verified | 9.5 (10 reviews) ✓ Verified | 
| **Mobile** | 7.8 (117 reviews) ✓ Verified | 8.0 (5 reviews) ✓ Verified | 
| **Offline Access** | 7.4 (74 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **AI Text Generation** | 6.5 (9 reviews) | Not enough data | 
| **AI Text Summarization** | 6.5 (9 reviews) | Not enough data | 

#### Artificial Intelligence - Professional Services Automation

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **Smart task suggestions** | Not enough data | Not enough data | 
| **Automated workflows** | Not enough data | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | 7.8/10 | 320 |
| **Klient PSA** | N/A | N/A |

#### Bill Generation

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Templates** | 8.0 (243 reviews) | Not enough data | 
| **Digital Billing** | 8.4 (217 reviews) | Not enough data | 
| **Recurring Billing** | 7.7 (175 reviews) | Not enough data | 

#### Bill Processing

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Consolidation** | 7.7 (188 reviews) | Not enough data | 
| **Batch Invoicing** | 8.0 (202 reviews) | Not enough data | 
| **Management** | 8.3 (235 reviews) | Not enough data | 

#### Integration

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Accounting** | 8.2 (242 reviews) | Not enough data | 
| **Payments** | 7.8 (201 reviews) | Not enough data | 
| **ERP** | 7.1 (153 reviews) | Not enough data | 

#### Agentic AI - Billing

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (6 reviews) | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **Klient PSA** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | 8.3/10 | 1094 |
| **Klient PSA** | N/A | N/A |

#### Time Tracking

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Ease of Completing Timesheets** | 9.3 (934 reviews) | Not enough data | 
| **Tracking Time to Project/Task** | 9.1 (898 reviews) | Not enough data | 
| **Billable Time Rate Management** | 9.0 (811 reviews) | Not enough data | 

#### Client Invoicing

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (704 reviews) | Not enough data | 
| **Electronic Payments** | 7.8 (357 reviews) | Not enough data | 
| **Project Accounting / Revenue Recognition** | 8.3 (533 reviews) | Not enough data | 

#### Mobile Time Tracking

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Time Tracking** | 9.1 (776 reviews) | Not enough data | 

#### Administration

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Business Tool Integration** | 8.4 (693 reviews) | Not enough data | 
| **Workflow** | 8.4 (693 reviews) | Not enough data | 
| **Automated Reminders** | 8.0 (547 reviews) | Not enough data | 
| **Policy Compliance Management** | 8.0 (415 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (785 reviews) | Not enough data | 

#### Platform

| Feature | BigTime | Klient PSA | 
|---|---|---|
| **Reporting** | 8.4 (827 reviews) | Not enough data | 
| **APIs / Integration** | 8.1 (517 reviews) | Not enough data | 
| **Internationalization** | 7.6 (340 reviews) | Not enough data | 
| **Performance and Reliability** | 8.8 (796 reviews) | Not enough data | 
| **Mobile User Support** | 8.2 (576 reviews) | Not enough data | 
| **Offline** | 7.8 (360 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [Resource Management Software](https://www.g2.com/categories/resource-management)

**Unique to BigTime (4):** [Project Management Software](https://www.g2.com/categories/project-management), [Billing Software](https://www.g2.com/categories/billing), [Expense Management Software](https://www.g2.com/categories/expense-management), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software)

**Unique to Klient PSA (1):** [Project Management Tools Software](https://www.g2.com/categories/project-management-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | BigTime | Klient PSA | 
|---|---|---|
| **Small-Business** | 78.1% | 55.8% | 
| **Mid-Market** | 18.9% | 42.9% | 
| **Enterprise** | 3.0% | 1.3% | 

### By Industry

#### BigTime

- **Accounting:** 13.8%
- **Architecture & Planning:** 10.3%
- **Civil Engineering:** 9.6%
- **Information Technology and Services:** 6.5%
- **Consulting:** 5.8%
- **Management Consulting:** 5.5%
- **Financial Services:** 3.9%
- **Environmental Services:** 3.8%
- **Public Relations and Communications:** 3.4%
- **Computer Software:** 3.4%
- **Other:** 34.1%

#### Klient PSA

- **Information Technology and Services:** 34.2%
- **Computer Software:** 19.7%
- **Management Consulting:** 10.5%
- **Consulting:** 3.9%
- **Real Estate:** 3.9%
- **Financial Services:** 3.9%
- **Telecommunications:** 2.6%
- **Human Resources:** 2.6%
- **Consumer Electronics:** 1.3%
- **Consumer Goods:** 1.3%
- **Other:** 15.8%

---
## Alternatives

### Alternatives to BigTime

- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (553 reviews)
- [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) — 4.3/5 stars (449 reviews)
- [Scoro](https://www.g2.com/products/scoro/reviews) — 4.5/5 stars (495 reviews)
- [Avaza](https://www.g2.com/products/avaza/reviews) — 4.5/5 stars (384 reviews)
- [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) — 4.2/5 stars (1512 reviews)
- [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) — 4.3/5 stars (673 reviews)
- [Ruddr Professional Services Automation](https://www.g2.com/products/ruddr-professional-services-automation/reviews) — 4.6/5 stars (340 reviews)
- [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) — 4.3/5 stars (789 reviews)
- [Paymo](https://www.g2.com/products/paymo/reviews) — 4.6/5 stars (594 reviews)
- [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (975 reviews)

### Alternatives to Klient PSA

- [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) — 4.2/5 stars (1512 reviews)
- [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) — 4.3/5 stars (673 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (553 reviews)
- [Avaza](https://www.g2.com/products/avaza/reviews) — 4.5/5 stars (384 reviews)
- [Planview AdaptiveWork](https://www.g2.com/products/planview-adaptivework/reviews) — 4.1/5 stars (537 reviews)
- [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) — 4.0/5 stars (582 reviews)
- [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) — 4.3/5 stars (789 reviews)
- [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) — 4.7/5 stars (857 reviews)
- [Autotask](https://www.g2.com/products/autotask/reviews) — 4.2/5 stars (610 reviews)
- [Scoro](https://www.g2.com/products/scoro/reviews) — 4.5/5 stars (495 reviews)

---
## Top Discussions

### BigTime

- Title: [we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??](https://www.g2.com/discussions/we-need-an-outside-bookkeeping-va-to-do-basic-things-we-don-t-have-time-skill-to-do-any-referals) — 2 comments, 2 upvotes
  > **Top comment:** "I've been using the software since 2017.  I also work virtually as a consultant in Finance.  I'm happy to discuss my qualifications.  Please let me know if..."
- Title: [What is BigTime used for?](https://www.g2.com/discussions/what-is-bigtime-used-for) — 1 comment, 1 upvote
  > **Top comment:** "As an architectural business, we use Big Time to log our time, usually in 15 minute intervals, showing how much time was spend on each task, for each phase,..."
- Title: [Does anyone have tips for how they use task tracking in BigTime?](https://www.g2.com/discussions/does-anyone-have-tips-for-how-they-use-task-tracking-in-bigtime) — 1 comment, 1 upvote
  > **Top comment:** " I utilize the workflow alot of task tracking.  This feature helps manage task, see where they are in their life cycle and even drill down to the employee. ..."
- Title: [I saved screen prints for validation on this survey but the Upload function was not working properly](https://www.g2.com/discussions/25185-i-saved-screen-prints-for-validation-on-this-survey-but-the-upload-function-was-not-working-properly) — 1 comment, 1 upvote
  > **Top comment:** "Not familiar with creating a Screen Print within this application and therefore unable to meet this unusual request.  There should be an option for a PDF..."
- Title: [Are you working on the mobile app issues?](https://www.g2.com/discussions/are-you-working-on-the-mobile-app-issues) — 1 comment, 1 upvote
  > **Top comment:** "No only Online"

### Klient PSA

- Title: [How do you get support?](https://www.g2.com/discussions/25548-how-do-you-get-support) — 1 comment, 1 upvote
  > **Top comment:** "In the past we purchased training when we needed answers to questions on functionality.  Generally we would check the videos and/or the ZenDesk..."
- Title: [How do you collaborate externally via Krow?](https://www.g2.com/discussions/16041-how-do-you-collaborate-externally-via-krow) — 1 comment, 1 upvote
  > **Top comment:** "With Customer and Partner Communities you can collaborate externally using Krow and communicate with clients, partners, other service team members, etc...."
- Title: [I see pricing is per user per month. What is a user?](https://www.g2.com/discussions/pricing-c018dbda-c359-4176-aa48-a760050f0c4b) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "A user is any person that uses the software, such as a project manager, employee, external consultant, or executive, as example. "
- Title: [Does Krow PSA integrate with other solutions?](https://www.g2.com/discussions/pricing-33d52eda-54c6-4962-90b6-13746781dda1) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! Krow is built 100% native on the Salesforce platform, and supports real-time connections and seamless integration with the applications your project..."
- Title: [Do I need to pay for a year up front?](https://www.g2.com/discussions/billing-83dfe8d5-adcf-4d7b-9ec1-8b7a0eeeb45a) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. All of our contracts are billed annually by default. New users added during the year are prorated based on the subscription period."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigtime-vs-klient-psa)