G2 reviewers report that BigTime excels in user experience, with many praising its intuitive UI/UX that simplifies time entry and reporting. Users appreciate features like automatic carryover of Project, Phase, and Activity IDs, which significantly reduces repetitive tasks.
Users say Klient PSA offers a strong balance between flexibility and structure, making it particularly suitable for consulting firms. Reviewers highlight its ability to provide clear visibility into project performance and resource utilization without overwhelming users with complexity.
According to verified reviews, BigTime stands out for its quality of support, receiving high marks for responsiveness and helpfulness. Users have noted that the support team is proactive and knowledgeable, enhancing the overall experience.
Reviewers mention that Klient PSA is easy to implement, often requiring minimal adjustments to get started. This out-of-the-box usability is a significant advantage for teams looking to quickly adopt a new system without extensive configuration.
G2 reviewers highlight that while both products have similar star ratings, BigTime's higher G2 Score reflects a broader base of satisfied users, particularly in the small business segment. This suggests a more consistent positive experience across a larger user group.
Users report that BigTime's reporting tools are particularly effective, with features that allow for quick updates and streamlined processes. In contrast, some Klient PSA users have expressed a desire for more robust reporting capabilities to better track financials and project metrics.
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
How do I show a credit for an invoice that was paid in a previous cycle?
1 Comment
TA
Hi, to the best of my knowledge, BigTime can't handle this kind of transaction.
Traditionally, this would be handled by the accounting package and issued...Read more
Do I need to be a Salesforce customer to use Krow?
1 Comment
Official Response from Klient PSA
No, you do not need to be a Salesforce customer to use Krow! There are many benefits with Krow if you are using Salesforce CRM, but it is not a requirement....Read more
Do I need to pay for a year up front?
1 Comment
Official Response from Klient PSA
Yes. All of our contracts are billed annually by default. New users added during the year are prorated based on the subscription period.Read more
Does Krow PSA integrate with other solutions?
1 Comment
Official Response from Klient PSA
Yes! Krow is built 100% native on the Salesforce platform, and supports real-time connections and seamless integration with the applications your project...Read more
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