Introducing G2.ai, the future of software buying.Try now
Compare BigTime and Klient PSA 
Featured Products
At a Glance
Market Segments
Small-Business (80.2% of reviews)
Small-Business (54.9% of reviews)
Entry-Level Pricing
$20.00 1 user Per Month
$15.00 1 User
BigTime
Star Rating
(1,577)4.5 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 user Per Month
Browse all 4 pricing plansKlient PSA
Star Rating
(75)4.5 out of 5
Market Segments
Small-Business (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 User
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BigTime excels in overall user satisfaction, reflected in its higher G2 Score of 75.9 compared to Klient PSA's 41.66. Users appreciate the intuitive interface for tasks like time logging and expense reporting, making it a preferred choice for small businesses.
- Users say that BigTime's implementation process is smooth, with many highlighting the ease of setup and effective customer support. Recent feedback emphasizes how easy it is to document time and submit reports, which enhances daily productivity.
- According to verified reviews, Klient PSA offers solid project management capabilities, particularly for teams already using Salesforce. Users find its depth of functionality impressive, making it a valuable tool for project planning despite some challenges with internet connectivity.
- Reviewers mention that while Klient PSA is easy to use and implement, it struggles in areas like invoice management and revenue recognition, where BigTime outperforms it significantly. This can impact financial tracking for users who prioritize these features.
- G2 reviewers highlight that BigTime's quality of support is notably high, with a score of 9.2, which is a strong point compared to Klient PSA's 8.8. Users have praised the responsiveness of BigTime's support team, enhancing their overall experience.
- Users appreciate Klient PSA's cloud-based flexibility, which allows for remote access. However, they also note that it can be challenging if the internet connection is slow, which can hinder usability during critical project phases.
Pricing
Entry-Level Pricing
BigTime
Essentials
$20.00
1 user Per Month
Deliver great work and get paid faster.
- Time Tracking
- Expense Management
- Project Management
Klient PSA
Starter
$15.00
1 User
PROJECTS + TASKS + RESOURCES
Easily manage projects, assign tasks, and schedule resources with streamlined tools. Replace Monday.com, Asana, Clickup.
Billed annually
- Project & Task Management
- Agile Tools & Interfaces
- Resource Scheduling & Time-Off
Free Trial
BigTime
Free Trial is available
Klient PSA
Free Trial is available
Ratings
Meets Requirements
8.8
1,339
8.9
62
Ease of Use
8.8
1,376
8.3
62
Ease of Setup
8.2
937
7.8
51
Ease of Admin
8.7
923
8.3
50
Quality of Support
9.2
1,262
8.8
61
Has the product been a good partner in doing business?
9.1
923
9.2
49
Product Direction (% positive)
8.8
1,308
9.2
62
Features by Category
Expense Reports
8.7
521
Not enough data
7.9
236
Not enough data
8.1
281
Not enough data
8.5
352
Not enough data
8.6
382
Not enough data
7.4
133
Not enough data
7.8
210
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
200
Not enough data
Client Invoicing
8.4
702
Not enough data
7.7
357
Not enough data
8.3
534
Not enough data
Mobile
8.6
349
Not enough data
8.4
293
Not enough data
Feature Not Available
Not enough data
Platform
6.9
137
Not enough data
8.0
280
Not enough data
Administration
7.3
117
Not enough data
Administration
8.4
693
Not enough data
8.4
695
Not enough data
8.1
547
Not enough data
8.0
417
Not enough data
8.7
785
Not enough data
Platform
8.4
822
Not enough data
8.1
519
Not enough data
7.6
342
Not enough data
8.8
792
Not enough data
8.2
578
Not enough data
7.7
361
Not enough data
Tasks
8.6
297
|
Verified
Not enough data
8.4
271
|
Verified
Not enough data
8.0
260
|
Verified
Not enough data
7.8
241
|
Verified
Not enough data
7.6
218
|
Verified
Not enough data
7.9
229
Not enough data
7.7
235
|
Verified
Not enough data
7.9
232
|
Verified
Not enough data
Projects
8.1
249
|
Verified
Not enough data
7.7
227
|
Verified
Not enough data
7.4
215
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
7.8
247
|
Verified
Not enough data
8.3
289
|
Verified
Not enough data
7.5
219
|
Verified
Not enough data
7.9
267
|
Verified
Not enough data
7.5
206
|
Verified
Not enough data
8.9
332
|
Verified
Not enough data
7.6
197
|
Verified
Not enough data
Resource Management
7.8
212
|
Verified
Not enough data
8.1
238
|
Verified
Not enough data
8.0
243
|
Verified
Not enough data
Project Monitoring
7.8
202
|
Verified
Not enough data
7.8
229
|
Verified
Not enough data
8.2
273
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
6.2
64
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Planning
7.5
46
7.2
9
7.8
52
8.3
10
7.7
50
8.5
10
Optimization
7.9
55
8.9
9
7.6
51
8.0
9
7.3
49
6.5
9
Customer Management
8.5
121
|
Verified
8.8
7
|
Verified
8.0
82
|
Verified
8.1
7
|
Verified
7.5
71
|
Verified
6.1
6
|
Verified
7.9
84
|
Verified
7.3
5
|
Verified
Project Management
8.3
108
|
Verified
9.0
8
|
Verified
8.6
138
|
Verified
9.0
8
|
Verified
8.1
99
|
Verified
8.3
5
|
Verified
8.3
107
|
Verified
8.8
7
|
Verified
Accounting
8.2
101
6.4
7
|
Verified
8.5
117
|
Verified
6.2
7
|
Verified
8.0
98
5.0
5
|
Verified
8.4
119
|
Verified
7.2
6
|
Verified
8.6
123
|
Verified
7.7
5
|
Verified
Portfolio Management
8.0
82
Not enough data
8.2
81
8.0
5
7.7
75
9.0
5
8.1
74
Not enough data
Analytics
8.2
90
|
Verified
8.6
6
|
Verified
8.3
133
|
Verified
8.3
7
|
Verified
8.1
79
|
Verified
8.9
6
|
Verified
Administration
8.2
112
|
Verified
8.1
7
|
Verified
8.2
120
|
Verified
9.0
5
|
Verified
8.4
112
|
Verified
8.3
6
|
Verified
Platform
8.2
81
|
Verified
Not enough data
8.0
69
|
Verified
Not enough data
8.6
127
|
Verified
9.3
7
|
Verified
7.9
110
|
Verified
8.0
5
|
Verified
7.4
75
|
Verified
Not enough data
Generative AI
6.5
9
Not enough data
6.5
9
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.0
243
Not enough data
8.3
217
Not enough data
7.7
176
Not enough data
Bill Processing
7.7
188
Not enough data
8.0
202
Not enough data
8.2
235
Not enough data
Integration
8.2
241
Not enough data
7.8
202
Not enough data
7.1
153
Not enough data
Agentic AI - Billing
6.9
6
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
9.3
913
Not enough data
9.1
875
Not enough data
9.0
804
Not enough data
Client Invoicing
8.4
702
Not enough data
7.7
357
Not enough data
8.3
534
Not enough data
Mobile Time Tracking
9.1
761
Not enough data
Administration
8.4
693
Not enough data
8.4
695
Not enough data
8.1
547
Not enough data
8.0
417
Not enough data
8.7
785
Not enough data
Platform
8.4
822
Not enough data
8.1
519
Not enough data
7.6
342
Not enough data
8.8
792
Not enough data
8.2
578
Not enough data
7.7
361
Not enough data
Categories
Categories
Shared Categories
BigTime and Klient PSA are categorized as Professional Services Automation and Resource Management
Reviews
Reviewers' Company Size
BigTime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Klient PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
14.0%
Architecture & Planning
10.2%
Civil Engineering
9.5%
Information Technology and Services
6.5%
Management Consulting
5.6%
Other
54.2%
Information Technology and Services
35.2%
Computer Software
19.7%
Management Consulting
9.9%
Real Estate
4.2%
Financial Services
4.2%
Other
26.8%
Alternatives
Discussions
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
Do I need to be a Salesforce customer to use Krow?
1 Comment
Official Response from Klient PSA
No, you do not need to be a Salesforce customer to use Krow! There are many benefits with Krow if you are using Salesforce CRM, but it is not a requirement....Read more
Do I need to pay for a year up front?
1 Comment
Official Response from Klient PSA
Yes. All of our contracts are billed annually by default. New users added during the year are prorated based on the subscription period.Read more
Does Krow PSA integrate with other solutions?
1 Comment
Official Response from Klient PSA
Yes! Krow is built 100% native on the Salesforce platform, and supports real-time connections and seamless integration with the applications your project...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
