G2 reviewers report that BigTime excels in user experience, with many praising its intuitive timesheet view that allows users to see all their entries for the week in one place. This feature makes it easy to track time and switch between tasks quickly, enhancing overall productivity.
Users say that Klient PSA offers a highly configurable platform that is easy to use right out of the box. Reviewers highlight the exceptional support during implementation, which helps firms get started with minimal adjustments, making it a strong choice for those who value quick setup.
According to verified reviews, BigTime stands out for its quality of support, receiving high marks from users who appreciate the easy access to helpful resources like webinars and a knowledge base. This support structure contributes to a smoother day-to-day experience for users.
Reviewers mention that while Klient PSA provides a good balance between flexibility and structure, some users feel it may not be as user-friendly as BigTime when it comes to data entry and customization. This can lead to a steeper learning curve for teams that require extensive configuration.
G2 reviewers highlight that BigTime's overall satisfaction is reflected in its higher G2 Score, indicating a more favorable reception among users. Many appreciate the platform's ability to streamline project tracking and invoicing, which are critical for managing professional services effectively.
Users report that Klient PSA shines in project planning and tracking, with many noting its robust features that provide clear visibility into project performance and resource utilization. This makes it particularly appealing for consulting firms that need to manage multiple projects simultaneously.
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
What is BigTime used for?
1 Comment
JF
As an architectural business, we use Big Time to log our time, usually in 15 minute intervals, showing how much time was spend on each task, for each phase,...Read more
Does anyone have tips for how they use task tracking in BigTime?
1 Comment
TR
I utilize the workflow alot of task tracking. This feature helps manage task, see where they are in their life cycle and even drill down to the employee. ...Read more
In the past we purchased training when we needed answers to questions on functionality. Generally we would check the videos and/or the ZenDesk...Read more
How do you collaborate externally via Krow?
1 Comment
LM
With Customer and Partner Communities you can collaborate externally using Krow and communicate with clients, partners, other service team members, etc....Read more
I see pricing is per user per month. What is a user?
1 Comment
Official Response from Klient PSA
A user is any person that uses the software, such as a project manager, employee, external consultant, or executive, as example. Read more
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