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At a Glance
Market Segments
Mid-Market (51.8% of reviews)
Small-Business (54.9% of reviews)
Entry-Level Pricing
No pricing available
$15.00 1 User
Certinia PS Cloud
Star Rating
(703)4.3 out of 5
Market Segments
Mid-Market (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Certinia PS CloudKlient PSA
Star Rating
(75)4.5 out of 5
Market Segments
Small-Business (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 User
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Certinia PS Cloud excels in its Customer Profiles feature, scoring 9.4, which allows for detailed tracking of customer interactions and preferences, while Klient PSA, with a score of 8.5, offers a more basic version that lacks some advanced customization options.
- Reviewers mention that Klient PSA shines in Customer Monitoring with a score of 8.8, providing real-time insights into customer engagement, whereas Certinia PS Cloud, despite a solid score of 8.8, does not offer the same level of granularity in monitoring customer activities.
- G2 users highlight that Certinia PS Cloud's Invoice Customization feature, scoring 8.7, allows for extensive personalization of invoices, which is a significant advantage over Klient PSA's score of 8.4, where users feel limited in their customization options.
- Users on G2 report that Klient PSA's Project Tracking feature, with a score of 8.8, provides a more intuitive interface for managing project timelines compared to Certinia PS Cloud's score of 8.7, which some users find less user-friendly.
- Reviewers mention that Certinia PS Cloud's Quality of Support is rated at 8.1, which is slightly lower than Klient PSA's 8.7, leading users to feel that Klient PSA offers more responsive and helpful customer service.
- Users say that Certinia PS Cloud's Workflow Capability scores an impressive 9.3, indicating a robust system for automating processes, while Klient PSA, with a score of 9.1, is still strong but lacks some of the advanced automation features that Certinia offers.
Pricing
Entry-Level Pricing
Certinia PS Cloud
No pricing availableKlient PSA
Starter
$15.00
1 User
PROJECTS + TASKS + RESOURCES
Easily manage projects, assign tasks, and schedule resources with streamlined tools. Replace Monday.com, Asana, Clickup.
Billed annually
- Project & Task Management
- Agile Tools & Interfaces
- Resource Scheduling & Time-Off
Free Trial
Certinia PS Cloud
No trial information availableKlient PSA
Free Trial is available
Ratings
Meets Requirements
8.3
572
8.9
62
Ease of Use
7.9
573
8.3
62
Ease of Setup
6.9
366
7.8
51
Ease of Admin
7.3
377
8.3
50
Quality of Support
8.1
527
8.8
61
Has the product been a good partner in doing business?
8.4
374
9.2
49
Product Direction (% positive)
8.7
557
9.2
62
Features by Category
Tasks
8.5
8
Not enough data
8.5
8
Not enough data
9.7
6
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
Projects
9.5
7
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Resource Management
9.4
6
Not enough data
8.8
7
Not enough data
9.2
6
Not enough data
Project Monitoring
8.3
6
Not enough data
8.8
7
Not enough data
8.6
6
Not enough data
Generative AI
8.6
6
Not enough data
8.3
6
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Information
9.1
11
Not enough data
9.0
12
Not enough data
9.4
13
Not enough data
8.9
11
Not enough data
9.0
10
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
Predictions
8.2
11
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
8.0
11
Not enough data
Platform
8.8
17
Not enough data
8.1
15
Not enough data
9.1
15
Not enough data
9.3
14
Not enough data
9.0
16
Not enough data
8.9
17
Not enough data
8.7
15
Not enough data
9.3
15
Not enough data
8.4
15
Not enough data
8.6
17
Not enough data
Generative AI
9.0
8
Not enough data
9.3
7
Not enough data
Agentic AI - Customer Success
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
8.4
44
7.2
9
7.9
47
8.3
10
8.2
49
8.5
10
Optimization
8.1
39
8.9
9
7.9
44
8.0
9
7.8
26
6.5
9
Accounting
8.6
19
Not enough data
8.2
19
Not enough data
8.7
19
Not enough data
7.9
20
Not enough data
8.8
18
Not enough data
8.2
21
Not enough data
8.1
21
Not enough data
8.3
22
Not enough data
8.6
17
Not enough data
7.9
16
Not enough data
8.3
15
Not enough data
8.2
14
Not enough data
8.3
17
Not enough data
7.9
18
Not enough data
8.4
15
Not enough data
8.1
15
Not enough data
8.3
17
Not enough data
8.7
15
Not enough data
Back Office
8.3
16
Not enough data
8.3
15
Not enough data
8.2
12
Not enough data
8.6
15
Not enough data
8.5
18
Not enough data
8.3
13
Not enough data
8.4
15
Not enough data
8.5
17
Not enough data
8.2
15
Not enough data
8.5
17
Not enough data
8.2
15
Not enough data
8.3
14
Not enough data
8.8
20
Not enough data
8.3
11
Not enough data
Front Office
8.5
11
Not enough data
8.0
11
Not enough data
8.3
15
Not enough data
9.1
19
Not enough data
8.1
14
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.6
14
Not enough data
8.5
12
Not enough data
8.2
10
Not enough data
8.8
13
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
10
Not enough data
8.2
12
Not enough data
Integration
8.2
12
Not enough data
8.6
17
Not enough data
8.8
15
Not enough data
Logistics
8.9
9
Not enough data
8.5
9
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
8.1
9
Not enough data
8.7
9
Not enough data
9.0
10
Not enough data
9.1
9
Not enough data
Platform
8.7
18
Not enough data
8.3
14
Not enough data
8.3
15
Not enough data
8.7
17
Not enough data
9.0
19
Not enough data
8.9
19
Not enough data
Production
8.8
8
Not enough data
7.8
9
Not enough data
8.5
10
Not enough data
8.5
8
Not enough data
9.3
14
Not enough data
8.5
9
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.7
9
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
8.5
8
Not enough data
Reporting & Analytics
9.2
22
Not enough data
9.2
22
Not enough data
8.8
21
Not enough data
Generative AI
7.7
5
Not enough data
8.0
5
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
Customer Management
8.5
95
|
Verified
8.8
7
|
Verified
8.2
98
|
Verified
8.1
7
|
Verified
7.5
74
|
Verified
6.1
6
|
Verified
8.1
76
|
Verified
7.3
5
|
Verified
Project Management
8.7
143
|
Verified
9.0
8
|
Verified
8.9
150
|
Verified
9.0
8
|
Verified
8.7
145
|
Verified
8.3
5
|
Verified
8.6
154
|
Verified
8.8
7
|
Verified
Accounting
8.1
108
|
Verified
6.4
7
|
Verified
8.3
85
|
Verified
6.2
7
|
Verified
8.3
72
5.0
5
|
Verified
8.6
105
|
Verified
7.2
6
|
Verified
8.5
121
|
Verified
7.7
5
|
Verified
Portfolio Management
8.3
75
Not enough data
8.2
74
|
Verified
8.0
5
8.1
91
9.0
5
8.2
67
|
Verified
Not enough data
Analytics
8.2
119
|
Verified
8.6
6
|
Verified
8.5
148
|
Verified
8.3
7
|
Verified
8.3
113
|
Verified
8.9
6
|
Verified
Administration
8.2
110
|
Verified
8.1
7
|
Verified
8.4
131
|
Verified
9.0
5
|
Verified
8.2
122
|
Verified
8.3
6
|
Verified
Platform
8.3
107
|
Verified
Not enough data
8.3
85
|
Verified
Not enough data
8.6
136
|
Verified
9.3
7
|
Verified
7.7
85
|
Verified
8.0
5
|
Verified
7.4
63
|
Verified
Not enough data
Generative AI
7.7
21
Not enough data
7.6
21
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Certinia PS Cloud and Klient PSA are categorized as Resource Management and Professional Services Automation
Reviews
Reviewers' Company Size
Certinia PS Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Klient PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.7%
Computer Software
27.1%
Management Consulting
6.3%
Financial Services
3.5%
Hospital & Health Care
3.2%
Other
28.1%
Information Technology and Services
35.2%
Computer Software
19.7%
Management Consulting
9.9%
Real Estate
4.2%
Financial Services
4.2%
Other
26.8%
Alternatives
Discussions
How does FinancialForce Compare to OpenAir?
3 Comments
TM
I've heard the current integration from OpenAir to SalesForce is more flexible, offers more automation and control and actually easier to setup than the...Read more
What is FinancialForce PSA?
3 Comments
BC
Professional Services Automation. It enables your team to manage projects and the resources and tasks on those projects.Read more
How do I become a FinancialForce partner?
1 Comment
GG
Hi, I’m Gabriel, a research analyst in ERP at G2.
You can find information on how to become a FinancialForce partner on their website:...Read more
How do you collaborate externally via Krow?
1 Comment
LM
With Customer and Partner Communities you can collaborate externally using Krow and communicate with clients, partners, other service team members, etc....Read more
Do I need to be a Salesforce customer to use Krow?
1 Comment
Official Response from Klient PSA
No, you do not need to be a Salesforce customer to use Krow! There are many benefits with Krow if you are using Salesforce CRM, but it is not a requirement....Read more
Do I need to pay for a year up front?
1 Comment
Official Response from Klient PSA
Yes. All of our contracts are billed annually by default. New users added during the year are prorated based on the subscription period.Read more
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