---
title: Kissflow Reviews
meta_title: 'Kissflow Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 591 reviews by the users' company size, role or industry
  to find out how Kissflow works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 591
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---


# Kissflow Reviews
**Vendor:** KissFlow  
**Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 591
## About Kissflow
Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow is the ONLY platform that fulfills all the requirements for true citizen development. Teams can build a wide variety of solutions on Kissflow, from custom multifunctional applications to automated human-centric processes, workflows, case management, and project management. Hundreds of global and Fortune 500 brands rely on Kissflow to transform middle-office operations.



## Kissflow Pros & Cons
**What users like:**

- Users love the **user-friendly interface** of Kissflow, appreciating its visual appeal and ease of navigation. (37 reviews)
- Users enjoy the **ease of use and flexibility** of Kissflow&#39;s workflow management for streamlined document processes. (20 reviews)
- Users value the **automation capabilities** of Kissflow, enhancing agility and productivity while simplifying process management. (19 reviews)
- Users admire the **flexibility** of Kissflow, making workflow design and document management effortless and customizable. (18 reviews)
- Users love Kissflow for its **customization options** , enabling tailored workflows and seamless integrations with third-party services. (16 reviews)
- Ease of Learning (15 reviews)
- Customer Support (14 reviews)
- Automation Focus (13 reviews)
- Easy Creation (13 reviews)
- Easy Integrations (13 reviews)

**What users dislike:**

- Users face challenges with **limited features** in Kissflow, especially regarding data export and mobile app functionality. (16 reviews)
- Users desire a **scripting engine** and enhanced features to meet their specific customization and reporting needs. (14 reviews)
- Users find Kissflow offers **limited customization** , restricting flexibility and hindering specific use-case implementations. (11 reviews)
- Users find **integration issues** challenging, as third-party connections can be cumbersome and inflexible. (9 reviews)
- Users criticize the **limited access control** in Kissflow, noting inconsistent permissions and a lack of privacy features. (6 reviews)
- Functionality Limitations (6 reviews)
- Integration Difficulties (6 reviews)
- Limited Flexibility (5 reviews)
- Cost Issues (4 reviews)
- Difficult Navigation (4 reviews)

## Kissflow Reviews
  ### 1. It is ready to use for business product management platform. 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Niklesh R. | Senior Product Developer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 25, 2018

**What do you like best about Kissflow?**

It covers almost all small/medium level business to contact their all agent, customers and easy to manage sales flow.  

**What do you dislike about Kissflow?**

Its loads very slow and difficult to apply complex validations.

**Recommendations to others considering Kissflow:**

Make it to load fast and apply all possible validation instead adding more hidden variable to apply validation.

**What problems is Kissflow solving and how is that benefiting you?**

To create a lead for automobile business.

  ### 2. Easy to manage approval matrix

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 24, 2018

**What do you like best about Kissflow?**

Easy to manage approval matrix, help to efficiency of business process. 

**What do you dislike about Kissflow?**

When the data volume is more the application got slow. 

**Recommendations to others considering Kissflow:**

I recommend to use KF since its easy to use and organize business process also provide good help for internal audit and for approval matrix. 

**What problems is Kissflow solving and how is that benefiting you?**

To manage internal audit, internal flow of information. 

  ### 3. KiSSFLOW - the agile Workflow solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

Intuitive and easy to develop simple workflows

**What do you dislike about Kissflow?**

Inability to examine data schemas.
The reporting is currently inconsistent.
There have been a number of calls scheduled where the KissFLOW support has not attended or sent apologies beforehand.

**What problems is Kissflow solving and how is that benefiting you?**

Identifying where bottlenecks are occurring. Creating repeatable processes. Joining isolated business areas together. The

  ### 4. The workflow solution we needed. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

Customization is our top feature, our company is able to use many different integrations, the automatic routing that we can setup by condition and obtain approvals in half the time as our former paper process. 

**What do you dislike about Kissflow?**

I don't dislike anything, other than new fictions are added and I haven't learned them all to implement. Or I don't have the time to implement. 

**What problems is Kissflow solving and how is that benefiting you?**

Process automation had been solved. Our company used to have 5 part requisition forms that had to be approved by 4 different people before an action was complete. 

  ### 5. Depends on your needs

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

The platform is pretty flexible in designing workflows

**What do you dislike about Kissflow?**

Does not have very good reporting options for my needs

**Recommendations to others considering Kissflow:**

Learn from other platforms. Keep it simple. Have better reporting. Fix the UI caching bugs.

**What problems is Kissflow solving and how is that benefiting you?**

We discontinued use of KiSSFLOW, but may consider it in the future if it is a good fit

  ### 6. Very good app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

The ease of use. Very user friendly. We started with a simple process flow and ended up doing the whole capture event through kissflow

**What do you dislike about Kissflow?**

The support hours is diffrent was hard to deal with because they are in a diffrent country everytime we need support we have to wait for the next day till they come online

**Recommendations to others considering Kissflow:**

it takes time to start but once you get the hang it becomes pwoerfull

**What problems is Kissflow solving and how is that benefiting you?**

Process flows have been a nightmare but with the easy customisable kissflow it makes it very easy

  ### 7. Straightforward and easy to use platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

We use kissflow in our organization for approvals that pass through multiple divisions. Works great and is easy to configure. We also really like the iOS app.

**What do you dislike about Kissflow?**

It can take some time to load on occasion.

**What problems is Kissflow solving and how is that benefiting you?**

We primary use Kissflow for approvals that require sign off from different company divisions.

  ### 8. Great Platform - Bad Time

**Rating:** 3.0/5.0 stars

**Reviewed by:** Juan Esteban B. | Operations Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

I like be abel to desig our process, metrics and follow up

**What do you dislike about Kissflow?**

The platform is slow, the cases only you can see for user en principal window and for integration you need to pay other programs

**Recommendations to others considering Kissflow:**

You need to optimize time for processing flows

**What problems is Kissflow solving and how is that benefiting you?**

Control about quantity and time

  ### 9. You always know where your invoice is

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michaela V. | Commercial accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

You know where the invoice is and how long it's been there, it also tells you when it missed the deadline

**What do you dislike about Kissflow?**

nothing yet, we have started with kissflow quite recently

**Recommendations to others considering Kissflow:**

We've only started to use kissflow this year, so far so good :)

**What problems is Kissflow solving and how is that benefiting you?**

Invoices get to be approved faster

  ### 10. Bringing Automation to the Masses!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

The interface was really easy to use for beginners; as a new tool KISSFLOW made everything really user friendly. The customer support is EXCELLENT. They are knowledgable and incredibly responsive. The price is great. API, webhook is great, you are able to get the data.

**What do you dislike about Kissflow?**

While it did streamline our work, onboarding was a bit lengthly of a process for Operational Automation. No offline capabilities, slightly boring UI. 

**What problems is Kissflow solving and how is that benefiting you?**

We actually brought KiSSFLOW to operations and used it as an automation tool for assigning and tracking tasks. 

  ### 11. Cost efficient workflow software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 09, 2019

**What do you like best about Kissflow?**

The ease of use and the ability to create multiple workflows from templates

**What do you dislike about Kissflow?**

At times it can be time-consuming to get the process correct

**Recommendations to others considering Kissflow:**

Amazing offering that competes and outranks other established tools

**What problems is Kissflow solving and how is that benefiting you?**

Value chain management and internal processes

  ### 12. Kissflow provides structure in our organisation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

1) freedom to configure your processes as you like
2) Great customer support!
3) Visually appealing


**What do you dislike about Kissflow?**

1) better environment to testing your processes (sandbox)
2) cloud storage for including external files is lacking
3) sometimes the interface experiences bugs/minor issues

**What problems is Kissflow solving and how is that benefiting you?**

transparency in our workflows
making our workflow explicit 

  ### 13. EASE OF USE

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 24, 2018

**What do you like best about Kissflow?**

I like the ease of use of the system it is very user friendly 

**What do you dislike about Kissflow?**

Having to pull of the PDF's and convert to word to amend layout

**Recommendations to others considering Kissflow:**

I would consider recommending Kissflow for the user friendliness of it.

**What problems is Kissflow solving and how is that benefiting you?**

The company approval process is much more streamlined

  ### 14. Kissflow has help digitized and hasten our processes in our company

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** December 25, 2018

**What do you like best about Kissflow?**

Kissflow helped our company in becoming paperless and you can follow up approvers online. 

**What do you dislike about Kissflow?**

Kissflow can sometimes have issues with speed. It can lag at times.

**What problems is Kissflow solving and how is that benefiting you?**

We were able to automate manual processes and we're able to analyze our processes through the "App Metrics".

  ### 15. Good company 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ciara F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

They create a good product based off of what you ask them to do. 

**What do you dislike about Kissflow?**

Sometimes they don’t meet deadlines, and that’s frustrating when you need something done


**What problems is Kissflow solving and how is that benefiting you?**

It helps us with our graphics and many other things, the benefits are it helps us to run smoothly. 

  ### 16. Has really helped us

**Rating:** 4.5/5.0 stars

**Reviewed by:** JOHN H. | Materials Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

Since implementing KiSSFLOW for our purchase Requisitions we have been able to get approvals faster and with improved recordkeeping through the reporting available.  

**What do you dislike about Kissflow?**

So far we really haven’t found anything we don’t like about it. 

**What problems is Kissflow solving and how is that benefiting you?**

Faster response. Better recordkeeping. No longer losing sight of requests. 

  ### 17. Kissflow Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

I like the ability to submit forms without the hassle of having to email and track versions of important documents. 

**What do you dislike about Kissflow?**

At times i feel it is a bit inflexible.  The forms i complete are usually drafted by someone other than me and I have to fit my responses in to the fields that are defined whether or not they are appropriate. 

**Recommendations to others considering Kissflow:**

Good product for what it does.  Makes submission of forms painless.

**What problems is Kissflow solving and how is that benefiting you?**

Version control of forms and documents. 

  ### 18. usefull

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2018

**What do you like best about Kissflow?**

its not bad for approval process , but not very good for another parts of documents

**What do you dislike about Kissflow?**

PDF is completely upside down, normally we have to do everything again on word to correct 

**What problems is Kissflow solving and how is that benefiting you?**

just the approval stage

  ### 19. Value rich Tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

very flexible and moldable to our needs.

**What do you dislike about Kissflow?**

I would like there to be a unique numbering system to use as a ticketing tool.

**What problems is Kissflow solving and how is that benefiting you?**

Finance and HR approval  processes. The ability to track workflows and garner transparency in the process.

  ### 20. Kissflow Flexible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

Kissflow is very flexible in building processes and adapting

**What do you dislike about Kissflow?**

It would be nice if reports had more tools

**What problems is Kissflow solving and how is that benefiting you?**

We have been using the kissflow for many processes. Among them the most important are Travell Request, Expense Report and Overtime.

  ### 21. Simple to use program with little options for visual customization

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

I like best the simple to use interface and design of workflows and that you can actually have a full functional program in relatively little time of production.

**What do you dislike about Kissflow?**

I dislike that there are very few options for visual customization of the user interface and if we would like to use it for bigger scale corporate systems we cant really make it look more corporate visually.

**Recommendations to others considering Kissflow:**

Only the visual part.

**What problems is Kissflow solving and how is that benefiting you?**

Claims for Payroll and Human resources department.

  ### 22. Very simple and effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

Simplicity and ease of use. Very easy to set up a workflow. Even for a novice user.

**What do you dislike about Kissflow?**

Would like for the workflow to be more flexible.

**What problems is Kissflow solving and how is that benefiting you?**

Automation at my workplace of manual journal entries and gl accoung reconciliations

  ### 23. Facit vitam tuam facilem! Facilius erit cum proximo upgrade!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2019

**What do you like best about Kissflow?**

Workflow management
Support
No code
Cloud

**What do you dislike about Kissflow?**

Masters are not evolved enough to use as a database. No file attachment to emails. Forms could have more editing options. Weak mobile app.

**What problems is Kissflow solving and how is that benefiting you?**

Order Management

  ### 24. Easy to create, easy to access, easy to maintain 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

Alike leading  SaaS base services, Kissflow offers ease of access, hassle free maintenance and very efficient solution to fulfill business requirement. And it also offers competitive pricing.

**What do you dislike about Kissflow?**

There is no coding edge which is usually required for high level of customization, but it is expected behavior of any SaaS solution.

**Recommendations to others considering Kissflow:**

Go ahead

**What problems is Kissflow solving and how is that benefiting you?**

Kissflow offered us business workflows for procurement and accounts team. And beauty of it was we build and enabled workflows in no time.

  ### 25. Awesome tools!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

The streamlined workflow has improved our systems.  It is easy to use, customize and implement on a large scale.  It is very customizable without being too complicated

**What do you dislike about Kissflow?**

I wish it would load a bit faster but as is, it is more than functional.  I would like to be able to render reports more easily.  

**Recommendations to others considering Kissflow:**

The support is unreal.  The best I have experienced. 

**What problems is Kissflow solving and how is that benefiting you?**

Purhcase ordering with department head approval systems have been improved significantly.

  ### 26. I recommend kissflow for all who want speed in the processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 25, 2018

**What do you like best about Kissflow?**

I really believe that the system streamlines processes

**What do you dislike about Kissflow?**

Mobile app has no search field, should be improved urgently

**Recommendations to others considering Kissflow:**

Yes, I really recommend KissFlow.

**What problems is Kissflow solving and how is that benefiting you?**

The system streamlines processes and facilitates the tracking of work activities.

  ### 27. Very user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

I like that it is simple to use and I love to use it for reporting.

**What do you dislike about Kissflow?**

It can sometimes be a bit slow, takes time to move between fields for the reporting

**What problems is Kissflow solving and how is that benefiting you?**

Workload review, work allocation.

  ### 28. Nice

**Rating:** 2.5/5.0 stars

**Reviewed by:** sagar s. | Senior Software Engineer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 27, 2018

**What do you like best about Kissflow?**

We can manage and update values dynamically. Nice software

**What do you dislike about Kissflow?**

There is nothing like to dislike this. But it can improve more to provide interface for users 

**What problems is Kissflow solving and how is that benefiting you?**

I have used for business management tool.

  ### 29. Fairly easy to use and intutitive. 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

Intuitive design and good visual display of process.

**What do you dislike about Kissflow?**

Seems to lack some features I was hoping would be standard. I thought I would be able to email numerous groups on one email. (Initiator, Initiator Manager, etc.) but instead have to do them separately.

**Recommendations to others considering Kissflow:**

Seems to be worth trying out and have confidence it will improve in the versions to come.

**What problems is Kissflow solving and how is that benefiting you?**

Approval processes that are normally manual and done either with paper or email.

  ### 30. A capable workflow engine

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

It's a pretty intuitive system with good functionality and lots of logical options

**What do you dislike about Kissflow?**

It requires a lot of manual effort to keep masters up to date

**What problems is Kissflow solving and how is that benefiting you?**

We use kissflow to manage business processes across departments

  ### 31. A workflow app that is quickly implemented

**Rating:** 1.0/5.0 stars

**Reviewed by:** Melissa A. | IT Manager & Sales Executive, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2018

**What do you like best about Kissflow?**

The ease of set up and the data validation options. The GUI is pleasing and for the most part set up is quite intuitive. 

**What do you dislike about Kissflow?**

The inability to skip sections based on a previous result (if those sections are required fields.) The live data set is accessible but cumbersome. There is no way to connect outside apps to harvest the data live, you would have to export it first, which means it wouldn't me constantly updated. I was unhappy as the pricing increased several times and then the number of flows were set up on a tiered pricing system. 

**Recommendations to others considering Kissflow:**

They appear to have a large library of templates (apps) now, check those out. As I started when they were still in beta these were not available to me. However, the processes I was automating are highly specific to our company so I don't feel like I missed out on them for my purposes. Do take advantage of their walk through help files, customer support is decent. 

**What problems is Kissflow solving and how is that benefiting you?**

I used Kissflow as it initially launched for my first workflow solution. It was a pretty good introduction to workflows for my users, and I set up request forms to walk the various key individuals through the processes of setting up new accounts and checking for completeness. 

  ### 32. Èasy built up a worflow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2018

**What do you like best about Kissflow?**

Been able to have kissflow in my mobile.

**What do you dislike about Kissflow?**

amount of time forms take to update when accessing via website

**What problems is Kissflow solving and how is that benefiting you?**

with kissflow we are able to built our workflow and it works with our intervention

  ### 33. Good process management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2018

**What do you like best about Kissflow?**

Easy to use and understand and also to integrate with external applications

**What do you dislike about Kissflow?**

Nothing to dislike, the product is helpful 

**What problems is Kissflow solving and how is that benefiting you?**

User applications to our business, integration to our platform and internal tasks 

  ### 34. Customisable to your own needs!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

Almost everything can be customised. I'm impressed on how flexible it is! 

**What do you dislike about Kissflow?**

Form layout can't be changed for easier usage by users. i.e. Bold, colour,  borders etc can't be changed

**What problems is Kissflow solving and how is that benefiting you?**

Streamline approval processes

  ### 35. make more simple

**Rating:** 4.5/5.0 stars

**Reviewed by:** arief n. | general manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

this application use for my office, make approval process easier than before, very helpful

**What do you dislike about Kissflow?**

we have difficult for attach file, this application need google app for open the attach file

**What problems is Kissflow solving and how is that benefiting you?**

make more simple

  ### 36. Good but not great

**Rating:** 3.0/5.0 stars

**Reviewed by:** Kyle H. | Co-Founder, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

It is relatively intuitive to use and has a clean UI.

**What do you dislike about Kissflow?**

It is very expensive for what is actually offered.

**What problems is Kissflow solving and how is that benefiting you?**

Company finance is easier when centralised and this offered a good solution.

  ### 37. Simple and functional 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

I like the simplicity of creating new approval tasks.

**What do you dislike about Kissflow?**

I dislike the lack of a instant test result when developing, by having to save them open.

**What problems is Kissflow solving and how is that benefiting you?**

Payment requests and vacation requests.

  ### 38. Excellent software with even better customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2018

**What do you like best about Kissflow?**

speed, efficiency, response time from customer service

**What do you dislike about Kissflow?**

crashes that happen, sometimes i have to restart may times until it works properly

**Recommendations to others considering Kissflow:**

Speeds up process

**What problems is Kissflow solving and how is that benefiting you?**

workflow, speed, efficiency, digital storage!

  ### 39. very good system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

good system, easy to use and manage workflow

**What do you dislike about Kissflow?**

documents do not display as expected to display 

**What problems is Kissflow solving and how is that benefiting you?**

time and workflow management. benefit is approvals for our business orders. 

  ### 40. Once you know how to work around the glitches, it's great!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

I like the history tracker to keep tabs on what I've done.

**What do you dislike about Kissflow?**

Too many freezes, but it has gotten better.

**What problems is Kissflow solving and how is that benefiting you?**

Getting support for accounts more quickly.


  ### 41. Works when it is needed and keeps things organized. 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Zach  E. | Sales , Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

Anility to load in preset features to maximize efficiency 

**What do you dislike about Kissflow?**

At fimes the system crashes when it is overloaded 

**What problems is Kissflow solving and how is that benefiting you?**

Efficiency, speed, always have digital paper trail 

  ### 42. Excellent Program for Controlling our Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

We have been using Kissflow for 3+ years now and have found the program excellent in controlling our workflow and scheduling the vacations for our staff. We love that the program is easily customized to suit our needs. Support has always been excellent!


**What do you dislike about Kissflow?**

I have found nothing to dislike - the program works well for us.

**What problems is Kissflow solving and how is that benefiting you?**

Workflow Process and Scheduling

  ### 43. Nice experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stefano P. | Global Instruments Leader, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

The versatility and the fact that is very user friendly

**What do you dislike about Kissflow?**

Some bugs in saving that are still presents

**What problems is Kissflow solving and how is that benefiting you?**

More control

  ### 44. Very Good Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

Really simple interface, cloud-based, G-Suite and Zapier integrations and good support.
Better than trello and others Kanban-like process management. 

**What do you dislike about Kissflow?**

Is not a BPM solution, but works fine for a lot of organizations. Price for small non-profit organizations. The limit of  at least 10 users is too expensive for organizations with less than 10 users.

**What problems is Kissflow solving and how is that benefiting you?**

Contente review automation.

  ### 45. About KissFlow

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2019

**What do you like best about Kissflow?**

User friendliness of Design the forms, Define Work flows, Change the permissions and ready made apps.

**What do you dislike about Kissflow?**

Some missing functionalities which may improve the business process. e.g. Allow to change User email address 

**What problems is Kissflow solving and how is that benefiting you?**

Define various apps for various teams/department to support the own business process

  ### 46. Transforming business process with ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

Kissflow has templates already build, so the company can ignite the transformation from day 1

**What do you dislike about Kissflow?**

Some software connectors not yet available

**Recommendations to others considering Kissflow:**

Make your processes simpler do not over design to achieve a lot of things in 1 workflow, is better to have 2 or more simple processes

**What problems is Kissflow solving and how is that benefiting you?**

documental workflow authorization
Employee's benefits processes
Customer workflow processes 

  ### 47. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

Simple to create workflows. Easy to use. Gives a detailed idea of what needs to be done

**What do you dislike about Kissflow?**

Not too much there to be disliked. Maybe if we could integrate it with a project management software, that will be great

**What problems is Kissflow solving and how is that benefiting you?**

Setting up standard processes in the company

  ### 48. Good tool to make workflows works well 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

From my experience, Kissflow helps us to get known every person what to do in different parts of the process easily and friendly

**What do you dislike about Kissflow?**

I would like if I could personalize more the emails and design 

**What problems is Kissflow solving and how is that benefiting you?**

Every person is communicated in the right moment of the process 

  ### 49. kissflow nice product 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2018

**What do you like best about Kissflow?**

kisflow one of the best workflow management software following items they are doing very well   
bpm'online.
KiSSFLOW.
Nintex.
Zapier.
Serena Business Manager.
ProcessMaker.
ProWorkflow.
dapulse. 

**What do you dislike about Kissflow?**

No I like all the modules in kissflow i don't have any concerns 

**What problems is Kissflow solving and how is that benefiting you?**

Hr management, pretty cash , PO  

  ### 50. Interesting experience

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Kissflow?**

The ready to use templates., use google account to login. 

**What do you dislike about Kissflow?**

Not supporting Arabic 100%, no option to use Hijra calendar, technical support  takes long time to solves problems, limited reports, not allowing user to use sample JavaScript code or so. 

**What problems is Kissflow solving and how is that benefiting you?**

Workflow our process. 


## Kissflow Discussions
  - [How do i generate a well understood summary report for all the request put on kissflow](https://www.g2.com/discussions/how-do-i-generate-a-well-understood-summary-report-for-all-the-request-put-on-kissflow) - 3 comments, 1 upvote
  - [How do I delete multiple records that have been completed](https://www.g2.com/discussions/how-do-i-delete-multiple-records-that-have-been-completed) - 1 comment, 1 upvote
  - [How do you use Kissflow?](https://www.g2.com/discussions/how-do-you-use-kissflow) - 1 comment
  - [What is Kissflow software?](https://www.g2.com/discussions/what-is-kissflow-software) - 1 comment

- [View Kissflow pricing details and edition comparison](https://www.g2.com/products/kissflow/reviews?focus_review=3002591&page=59&product_id=kissflow&section=pricing&secure%5Bexpires_at%5D=2026-08-15+03%3A59%3A22+-0500&secure%5Bsession_id%5D=5e5dbd6b-a87b-44cb-93fa-eeb9687bce04&secure%5Btoken%5D=48f0f6775be22d9729c1c35a2ec61a81e1e7686cd0d132e2ce0f057d6ea5aa1b&format=llm_user)
## Kissflow Integrations
  - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews)

## Kissflow Features
**Additional Functionality**
- Continuous Integration
- Drag & Drop
- Backup and Recovery
- Multiple Programming Languages Supported
- Continuous Deployment
- Code Development
- For No-Code Development
- Version Control
- Configurable Workflow
- Graphical User Interface
- For Low-Code Development
- Activity Dashboard
- Generative AI
- UI Prototyping
- Source Control
- Software Development
- API
- Data Import/Export
- Web App Development
- Custom Development
- Code Repository Integration
- Data Security
- Mobile Development
- Access Controls/Permissions
- Game Development
- Collaboration Tools
- Application Security
- Alerts/Notifications
- Automated Testing
- Integrated Development Environment
- Offline Access
- Debugging
- AI Copilot
- Reporting/Analytics
- Compatibility Testing
- Pre-built Templates
- Third-Party Integrations
- Data Modeling
- Customizable Branding
- Data Visualization
- Code Editing

**Setup**
- Activities
- Flows
- Dependencies
- Notifications
- Calendar Management
- Business Process Automation

**Digital Workflows**
- Logic and Conditions
- No-Code Or Low-Code
- Document Management

**Functionality**
- Ease of Use
- File Management
- Multi-Language Support
- Customization
- Straight-Out-the-Box Functionality
- Help Guides
- Patching & Updates
- Workflow Management
- Change Management
- Deployment Management
- Performance Management
- Compliance Management
- Lifecycle Management
- Task Management
- Document Management
- Database Support

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Permit Lifecycle Management**
- Permit Approval Workflows
- Permit Creation & Issuance
- Permit Closure & Verification
- Permit Templates & Types

**Process Management**
- Process Overview
- Process Analysis
- Real-Time Process Monitoring
- Unstructured Processes
- API Connection
- Document Approval

**Application Design**
- UI Code Extending
- Programming Code Extending
- Customized Branding
- Application Templates
- Configurable Workflow
- Rules-Based Workflow
- Project Workflow
- Customizable Templates

**User Interface Design**
- WYSIWYG Editor
- Customized Branding
- App Templates
- Workflow Management
- Task Management
- Configurable Workflow
- Deployment Management
- Integrations Management

**Management**
- Updates
- Audit Trail
- Integration

**Forms**
- Data Mapping
- Templates
- Mobile-Friendly Forms

**Safety & Compliance**
- Regulatory Standards Support
- Risk Assessment Integration
- Compliance Tracking & Audit Trails
- Isolation & Lockout Tagout (LOTO) Controls

**Customization**
- Document Generation
- Process Design
- Process Repository
- No-Code App Development
- Low-Code App Development
- No-Code

**Data Control**
- Data Migration
- Data Synchronization
- Data Security
- Real-Time Data
- Data Aggregation and Publishing

**Data Control**
- Data Migration
- Data Synchronization
- Data Security

**Automation**
- Workflow Automation
- Workflow Mapping
- Real-Time Updates
- Robotic Process Automation

**Generative AI**
- AI Text Generation
- Generative AI

**Real‑Time Visibility**
- Mobile & Field Access
- Real‑Time Permit Monitoring

**Collaboration**
- Access Controls/Permissions
- Data Unification
- Accessibility
- Process Routing
- Real-Time Data
- Role-Based Permissions

**Publishing**
- Application Deployment
- Platform Compatability
- Lifecycle Management
- Mobile Access
- Deployment Management
- Project Management
- Integrations Management
- Template Management
- Application Management
- Document Management
- Workflow Management
- Iteration Management
- Requirements Management
- Calendar Management
- Task Management
- Forms Management

**Publishing**
- Application Deployment
- Platform Compatibility
- Lifecycle Management
- Mobile Access

**Agentic AI - Low-Code Development Platforms**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - No-Code Development Platforms**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Digital Process Automation (DPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Integrations & Data**
- Reporting & Analytics
- System Integrations & APIs

**Additional Functionality**
- Role-Based Permissions
- Real-Time Updates
- Graphical User Interface
- No-Code
- Real-Time Reporting
- Data Visualization
- Customizable Fields
- Charting
- Integrated Development Environment
- Customizable Forms
- Generative AI
- API
- Reporting & Statistics
- Agile Methodologies
- Web Forms
- Custom Development
- Offline Access
- Customizable Reports
- Visual Modeling
- Access Controls/Permissions
- Authentication
- Search/Filter
- Alerts/Notifications
- Activity Dashboard
- AI Copilot
- Secure Data Storage
- Collaboration Tools
- Approval Process Control
- Web/Mobile App Development
- Data Import/Export
- Version Control
- Real-Time Notifications
- Drag & Drop
- For No-Code Development
- Performance Metrics
- Pre-Built Modules

**Additional Functionality**
- Custom Development
- Audit Trail
- AI-assisted Development
- Collaborative Development
- Document Storage
- Approval Process Control
- Alerts/Notifications
- CRM
- Access Controls/Permissions
- Third-Party Integrations
- Drag & Drop
- Reporting & Statistics
- Monitoring
- Real-Time Reporting
- Customizable Reports
- Performance Monitoring
- Version Control
- Database Support
- Data Import/Export
- Graphical Workflow Editor
- Visual Modeling
- Business Process Automation
- AI Copilot
- Activity Dashboard
- API
- Data Visualization
- Generative AI
- Customizable Forms
- Customizable Fields
- Web/Mobile App Development

**Additional Functionality**
- Drag & Drop
- Template Management
- Approval Process Control
- Customizable Dashboard
- Rules-Based Workflow
- Document Management
- Monitoring
- Progress Tracking
- Workflow Configuration
- Collaboration Tools
- Commenting/Notes
- Task Management
- Forms Management
- No-Code
- Data Import/Export
- Email Management
- Customizable Reports
- Access Controls/Permissions
- Graphical Workflow Editor
- Real-Time Data
- API
- Search/Filter
- AI Copilot
- Mobile Access
- Customizable Fields
- Activity Tracking
- Compliance Tracking
- Role-Based Permissions
- Reporting/Analytics
- Project Workflow
- Activity Dashboard

**Agentic AI - Business Process Management**
- Multi-step Planning
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Process Development**
- Process Routing

**Additional Functionality**
- Rules-Based Workflow
- Mobile Access
- Document Storage
- Data Import/Export
- Collaboration Tools
- Document Management
- Real-Time Reporting
- Customizable Forms
- Activity Dashboard
- CRM
- Process Modeling & Designing
- Drag & Drop
- Task Progress Tracking
- API
- Calendar Management
- Audit Management
- Commenting/Notes
- Forms Management
- Alerts/Notifications
- Reporting/Analytics
- Configurable Workflow
- Graphical Workflow Editor
- Data Visualization
- Workflow Management
- Process Change Tracking
- AI Copilot
- Email Management
- Templates
- Real-Time Updates
- Approval Process Control
- Customizable Fields
- Version Control
- Forms Automation
- Customizable Templates
- Compliance Management
- Activity Tracking
- Single Sign On
- Task Management
- Customizable Reports
- Business Process Control
- Business Process Automation
- User Management
- Audit Trail

## Top Kissflow Alternatives
  - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews)
  - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews)
  - [Quickbase](https://www.g2.com/products/quickbase/reviews) - 4.4/5.0 (1,565 reviews)

