--- title: Kissflow Reviews meta\_title: 'Kissflow Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 591 reviews by the users' company size, role or industry to find out how Kissflow works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 591 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

# Kissflow Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Kissflow but has limited features.  
  
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Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow is the ONLY platform that fulfills all the requirements for true citizen development. Teams can build a wide variety of solutions on Kissflow, from custom multifunctional applications to automated human-centric processes, workflows, case management, and project management. Hundreds of global and Fortune 500 brands rely on Kissflow to transform middle-office operations.

* * *

Seller
[KissFlow](https://www.g2.com/sellers/kissflow-aa004628-df19-42e1-bf5d-750b1c144168)
Discussions
[Kissflow Community](https://www.g2.com/products/kissflow/discuss)
Languages Supported

German, English, French, Italian, Polish, Portuguese, Spanish, Turkish

Solution Type

All-in-One

Overview by
Chintan Jain (Associate Director of Product Marketing | Evangelist)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

13 months

[
View More Pricing Information
](https://www.g2.com/products/kissflow/pricing)

## Top-Rated Alternatives

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[
View All Alternatives
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## User Insights

Average based on 591 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Kissflow Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

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MI

Mohammed I.

Small-Business (50 or fewer emp.)

5/18/2023

"User friendly & easy to manage work flow"

3.5/5

What do you like best about Kissflow?

Hi, I'm using kissflow from past 4 year. The team brings new updates back to back. My honor respect to the support team always helpful with solutions any time in working days they are available for us. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

One thing I have to suggest. Please ask users to additional functions requirements & to customize their process overview. Review collected by and hosted on G2.com.

What problems is Kissflow solving and how is that benefiting you?

It makes me a way easier to integrate from kissflo to other platform with the help of api. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Furniture](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Furniture")
AF

Verified User in Furniture

Mid-Market (51-1000 emp.)

5/19/2023

"Kissflow review"

5/5

What do you like best about Kissflow?

Excellent support team. Easy to use UI. The ticketing system is very smooth. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

The process setting is very difficult for non-coders to create a process from scratch. Review collected by and hosted on G2.com.

What problems is Kissflow solving and how is that benefiting you?

Kissflow helps us create internal invoicing systems. The smooth UI (for the end-user) is straightforward to use. Kissflow eliminates the need for manual paperwork and automates manual processes. This reduces errors, saves time, and improves overall process efficiency. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
UL

Verified User in Law Practice

Enterprise (\> 1000 emp.)

5/11/2023

"Lots of improvements to make"

1.5/5

What do you like best about Kissflow?

It does the job re: task management and doesn't crash very often. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

Up until now - there wasn't a board workflow.

The tagging features bug out.

I can't change my surnam without the system stopping me.

No out of option feature. Review collected by and hosted on G2.com.

What problems is Kissflow solving and how is that benefiting you?

Managing lots of discreet tasks for onboarding employees. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Akil K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akil K.")
AK

Akil K.

Product Analyst

Mid-Market (51-1000 emp.)

7/21/2022

"Highly customizeables solution with an superb support team"

4/5

What do you like best about Kissflow?

Kissflow is a highly customizable workflow management solution, Can be practically used to multiple practical day purposes within an organisation. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

Initial set up for integrations has a learning curve, But post which setting up newer flow is a very simple Review collected by and hosted on G2.com.

What problems is Kissflow solving and how is that benefiting you?

Order Management with additional steps like KYC verification, Order Tracking, and Post order delivery flows. Since each step of our user's journey during onboarding is handled by various departments. Kissflow helped us solve the problem with their swimlane format of order processing. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

JL

Jim L.

Business System Analyst II

12/13/2022

"Kissflow Survey Review"

5/5

What do you like best about Kissflow?

That it is relatively easy to use, and the support is excellent! Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

The documentation could be updated some, but overall is good. Review collected by and hosted on G2.com.

What problems is Kissflow solving and how is that benefiting you?

Having an Integration from Kissflow to NetSuite. I there was a NetSuite native connector so we will have to use the SOAP connector. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/23/2021

"Usefull Workflow management system"

5/5

What do you like best about Kissflow?

The possibility to create different kinds of workflows for every typology of processes and sets additional rules/authorizations.

Also you can sets every kind of notifications for every actors.

You can set workflows whit different "if cause" boxes in order to create a different kind of branches of the flow, so it's very flexible. For Example if in a specific process form stage, one specific filed is not filled, the process can take another route and inform different actors about this changing.

In the end, another important feature that i want to mention is the "Reports" section, when you can create in absolute freedom every report that you want to create and export those in excel or other forms. Also this feature is very flexible so i can recomend it. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

The feature that my company uses less is the internal chat. We think that it is more usefull to use mail/phone calls to clarify some items or our internal software that provides chat.

This is obbviusly an our internal costum.

. Review collected by and hosted on G2.com.

Recommendations to others considering Kissflow:

Doing a lot of tests on the workflows to manage in the best way all the Kissflow feature Review collected by and hosted on G2.com.

What problems is Kissflow solving and how is that benefiting you?

My company wanted to create a workflow with many actors (that are in different locations) that have to authorize every step of the process. Thanks to the great KissFlow solution, we solved this problem and now we can manage every kind of workflows and every kind of autorization/notifications.

Every actor now can recive only the notifications of its competence and now our internal autorization process is more efficent and effective and they open the application only when is necessary (so when they get an alert/notify thought mail).

. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Justin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin L.")
JL

Justin L.

B

Small-Business (50 or fewer emp.)

12/23/2021

"Customization to meet requirements is a key factor"

3/5

What do you like best about Kissflow?

I had very good support from Kissflow when I was evaluating the product. The solutions engineer allowed me to work through my thought process and gave me extra time to test the product while I worked through flushing out the process with the key stakeholder. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

After a lot of time invested it became clear that I was using the wrong Kissflow product. That was frustrating. I find the software is limited in aspects of functionality that we needed and would have been helpful. Such as adding a hyperlink to a field and havig it be clickable. I found setting up integrations to be confusing and limited. Understanding how tasks fit into the system was confusing. Review collected by and hosted on G2.com.

Recommendations to others considering Kissflow:

The software is flexible but remember that there are different Kissflow software products. I started off thinking one product was the right one and found out weeks later that a different product was actually a better fit. Review collected by and hosted on G2.com.

What problems is Kissflow solving and how is that benefiting you?

I was able to get a new business unit organized with software that they were as use and liked. While I'm not sure that we will keep this process in Kissflow ;"(since it's disconnected from other software processes ) it allowed me to get this project done with quality and a satisfied user. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

ML

Maxim L.

Director of Technology

Small-Business (50 or fewer emp.)

1/4/2022

"A pleasure to work with"

5/5

What do you like best about Kissflow?

Our account support person made working with kissflow a breeze. We were new to the platform and they had so much patience and insight to teach us how it all works. Very appreciative. Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

There is no downside except the platform has a learning curve. Once you figure out the logic of it, it works nicely. Review collected by and hosted on G2.com.

Recommendations to others considering Kissflow:

The price is right and their support made it worth it. Review collected by and hosted on G2.com.

What problems is Kissflow solving and how is that benefiting you?

We have a complicated workflow for regarding student classification. We were migrating from a paper process and this was much needed. The benefits are myriad, it helps us better track where we are in the process and gives us more assurances that the proper items are completed. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Gloria A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gloria A.")
GA

Gloria A.

LIDER DE PROCESOS

Mid-Market (51-1000 emp.)

12/27/2021

"Facilitate your processes, and be Innovative!"

5/5

What do you like best about Kissflow?

It is very intuitive, also it has many options for users, which makes it dynamic and easy to adopt.It is easy to create processes from scratch or generate a custom one from the templates Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

Understanding it from the beginning is somewhat complicated. I would like there to be more tutorials.

They could have tutorials, or even courses to understand it and get the most out of it Review collected by and hosted on G2.com.

Recommendations to others considering Kissflow:

HAVE TUTORIALS OR COURSES TO GET THE MOST OUT OF KISSFLOW Review collected by and hosted on G2.com.

What problems is Kissflow solving and how is that benefiting you?

We have control over some key processes.

We avoid sending emails or having extra controls. We love it, as it sets the tone for us and the times. We have controlled the process Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![F. Ozgur T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "F. Ozgur T.")
FT

F. Ozgur T.

Operations and Projects Senior Manager

Financial Services

Mid-Market (51-1000 emp.)

6/24/2016

"The Best & Simpliest Cloud Business Process Management Tool"

5/5

What do you like best about Kissflow?

Easiness of developing new process / make changes in process is great ! User can own their process and no huge budgets for IT people needed any more.

All screens are so user-friendly designed that no training necessary at all.

Both development / usage are very simple as its on app name "Keep it simple & smart". Review collected by and hosted on G2.com.

What do you dislike about Kissflow?

New design is too colourfull, that might be tiring for people's eyes. Review collected by and hosted on G2.com.

Recommendations to others considering Kissflow:

Kissflow is easiest among other process management platforms. You can easily start to use and you'll be happy among process of development & maintanence. Review collected by and hosted on G2.com.

What problems is Kissflow solving and how is that benefiting you?

The main idea behind the tool is EUD (End user development) . With Kissflow we don't need IT, we just need to know how our process works & who is responsible for what. We just configure that in Kissflow.

It's an online tool, so we can easily involve our third party service providers who are part of the process.

This is also great positive impact for having all process parts in one place. Review collected by and hosted on G2.com.

Show More

12/8/2021
Validated ReviewerSource: Organic

## Questions about Kissflow? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Kissflow
](https://www.g2.com/products/kissflow/discussions/new)

TC

Truphosa Chiteri
•
Last activity almost 4 years ago

How do i generate a well understood summary report for all the request put on kissflow

1 Upvote

3

[
Join the conversation
](https://www.g2.com/discussions/how-do-i-generate-a-well-understood-summary-report-for-all-the-request-put-on-kissflow)

GU

Guest User

What is Kissflow Procurement Cloud used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-kissflow-procurement-cloud-used-for)

[
View all Discussions
](https://www.g2.com/products/kissflow/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

13 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/kissflow/pricing)

Kissflow Comparisons

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##### 
##### Kissflow Features

Customization

Document Generation

Process Design

Process Repository

Collaboration

Access Controls/Permissions

Data Unification

Accessibility

Process Management

Process Overview

Process Analysis

Real-Time Process Monitoring

Setup

Flows

Dependencies

Notifications

[
View More Features
](https://www.g2.com/products/kissflow/features)

##### Categories on G2

[Workflow Management](https://www.g2.com/categories/workflow-management)[No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms)[Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms)

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