--- title: Khoros Communities Reviews meta_title: 'Khoros Communities Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 93 reviews by the users' company size, role or industry to find out how Khoros Communities works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 93 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Khoros Communities Reviews **Vendor:** Ignite Enterprise Software Solutions **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 93 ## About Khoros Communities Khoros Communities: The Leading Platform for High-Performing Brand Communities Khoros Communities is a powerful, enterprise-grade platform designed to help brands build and manage thriving online communities. With unmatched engagement features, advanced management tools, and seamless integration capabilities, Khoros empowers companies to foster meaningful customer interactions, drive revenue growth, and enhance customer lifetime value. More Fortune 100 companies trust Khoros than any other provider, making it the industry leader in community engagement and success. Unparalleled Value and Innovation Khoros delivers exceptional value through continuous innovation, ensuring that community members, managers, and developers have the tools they need to build and sustain high-performing online communities. Whether the goal is reducing service costs, increasing organic customer engagement, or integrating seamlessly into existing digital ecosystems, Khoros provides the flexibility and scalability that modern enterprises demand. For Buyers: Broadest Set of Engagement Features Khoros Communities offers the most extensive set of engagement features and interaction styles available on the market. The platform’s patented rank and reputation engine incentivizes ongoing participation, while its next-generation web framework ensures a premium user experience that is responsive, accessible, and optimized for both desktop and mobile. These capabilities enable brands to create dynamic, user-friendly communities that foster long-term customer success. For Practitioners: AI-Driven Efficiency, Automation and Spam Management Community managers benefit from AI-powered automation, orchestration, and no-code tools that streamline community management. With Khoros, routine administrative tasks are minimized, allowing community professionals to focus on strategy, engagement, and value-driven initiatives. Built-in analytics and reporting tools further simplify performance tracking, ensuring data-driven decision-making for sustained community growth. Creating a positive community atmosphere also requires continuous moderation to ensure members feel welcome and secure. Khoros provides robust moderation tools that enable teams to efficiently assess and process large volumes of user-generated content in accordance with community guidelines. Whether moderating forum posts, blog comments, knowledge base contributions, or idea submissions, practitioners can proactively manage and resolve flagged content—such as spam, abuse, or other policy violations—before or after publication. This ensures a safe, high-quality experience for all members. For Developers & Influencers: Flexibility, Scalability, and Integration Khoros is built with an API-first architecture and a streamlined developer workflow, making it the most adaptable community platform in the market. Seamless integrations with existing tech stacks enable brands to extend their community’s reach and impact, driving deeper engagement across digital touch points. Whether scaling an existing community or launching a new one, Khoros ensures a smooth and efficient deployment process. With a proven track record of success, Khoros Communities is the trusted solution for brands seeking to maximize the impact of their online communities. By combining cutting-edge technology with industry-leading expertise, Khoros continues to set the standard for high-performing community platforms that drive customer satisfaction and business growth. ## Khoros Communities Pros & Cons **What users like:** - Users value the **ease of use** in Khoros Communities, making navigation simple for both new and experienced users. (9 reviews) - Users value the **helpful features** of Khoros Communities, enhancing communication and accessibility across multiple channels. (7 reviews) - Users appreciate the **ease of use and accessibility** of Khoros Communities, enhancing their customer engagement across channels. (5 reviews) - Users appreciate the **ease of navigation** in Khoros Communities, enhancing customer connections and communication across channels. (5 reviews) - Users value the **easy access** to information in Khoros Communities, enhancing user experience and operational efficiency. (4 reviews) - Intuitive (4 reviews) - Automation (2 reviews) - Chat Features (2 reviews) - Communication (2 reviews) - Communication Ease (2 reviews) **What users dislike:** - Users find the **editing issues** in Khoros Communities frustrating, as it complicates ticket management and note clarity. (3 reviews) - Users find Khoros Communities to be **a bit expensive** for smaller organizations, despite its valuable features. (3 reviews) - Users report encountering **UI bugs** occasionally, which disrupt their overall experience with Khoros Communities. (2 reviews) - Users are frustrated by the **inability to delete sent messages** , leading to disorganization and confusing ticket notes. (2 reviews) - Users face **editing difficulties** in Khoros Communities, struggling to manage multiple notes on tickets effectively. (2 reviews) - Layout Issues (2 reviews) - Limitations (2 reviews) - Missing Features (2 reviews) - Performance Issues (2 reviews) - Slow Loading (2 reviews) - [View Khoros Communities pricing details and edition comparison](https://www.g2.com/products/khoroscommunities/reviews?page=5&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+07%3A34%3A59+-0500&secure%5Bsession_id%5D=4f583be3-b789-43c1-bb88-c4f4dd63d173&secure%5Btoken%5D=84b5f9097ee5041fa206b4724674b36a3e08d7dc213b996d519a947d9db4e0ec&format=llm_user) ## Khoros Communities Integrations - [Bevy](https://www.g2.com/products/bevy/reviews) - [Brightcove](https://www.g2.com/products/brightcove-brightcove/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Khoros Communities Features **Community Building** - Member Profiles - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Khoros Communities Alternatives - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - 4.4/5.0 (427 reviews) - [Circle](https://www.g2.com/products/circle-so-circle/reviews) - 4.5/5.0 (490 reviews) - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.6/5.0 (733 reviews)