Kontent.ai Reviews & Product Details

The content modeling and API reliability are excellent. Being a cloud-native headless CMS, it allows us to structure content cleanly and deliver it seamlessly to our website using custom components and modern frameworks. It strikes a good balance between giving developers complete technical control and giving content authors an intuitive interface to manage updates without needing direct developer intervention for everyday changes. Review collected by and hosted on G2.com.

Rich text handling and web preview configurations can occasionally feel a little restrictive depending on your frontend setup. It requires a bit of onboarding for non-technical team members who are used to traditional WYSIWYG page builders rather than structured headless content items. Review collected by and hosted on G2.com.

It is super easy to utilise components across multiple locations. It is quick and easy to search for, filter and sort components and getting them into a webpage is trivial. Previous CMS's I've used it has just been incredibly painful to build a page out, and sharing content just wasn't an option. Review collected by and hosted on G2.com.

There needs to be a way to indicate which collection the item is associated with. We have maybe 20 separate collections, we have resorted to our own naming convention so for e.g. if an item is for Surrey we call it "SUR | Full width..." so that when I look at a content block and look in the right hand sidebar I can see items and importantly which collections it is sitting under. Review collected by and hosted on G2.com.

It is very intuitive and brings a REAL headless-CMS solutions to teams & companies. It is so easy to use, learn, and configure - and the day-to-day use is smooth and, personally, I've NEVER presented a load, caché or similar problem using the app, which I appreciate a lot Review collected by and hosted on G2.com.

The main problem I've found while using K.AI is that it may be limited in the content editing, and sometimes the nested components and the fact that everything is a component-within-a-component creates some chaos when trying to edit very specific items Review collected by and hosted on G2.com.

As a marketing & communication advisor at VU Amsterdam, Kontent.AI has genuinely made my work easier. What I value most is how intuitive it is: I can onboard (new) colleagues quickly, even those who don't work with a CMS every day.

The biggest improvement in my workflow is the structured content model. When updating something in one place, Kontent.AI automatically pushes that change to every page where the component is used. This saves time, prevents inconsistencies and keeps the website way more manageable than before.

Instead of hunting through different sections of the site, I now have a clear overview of where content is saved and how it connects with pages. It lets me focus on the message rather than technics. So for me, Kontent.AI has turned content management into a streamlined part of my daily work routine. Review collected by and hosted on G2.com.

Not being able to add small HTML adjustments can feel limiting. Though that could be a setting by the administrators. Review collected by and hosted on G2.com.

It has been an easy CMS to maintain and develop in. The content modeling is simple and straight forward. The APIs are documented very well and easy to integrate with. Review collected by and hosted on G2.com.

Asset management. I know a lot of companies use other third party asset libraries, but we don't currently have the budget for that and we really don't need all the bells and whistles. A bit more flexibility with assets though, like being able to add some metadata that isn't a taxonomy, which doesn't work for everything would be nice. We've had to resort to using the description field to house some of the metadata we want to attach to our photos. Review collected by and hosted on G2.com.

My favorite thing about Kontent.ai is how genuinely user‑friendly it is. The interface is clean, intuitive, and easy to navigate, which makes content creation feel seamless rather than overwhelming. The task assignment feature is especially helpful — I can assign specific components or entire content items to teammates, track progress, and keep workflows organized without needing separate project‑management tools. Review collected by and hosted on G2.com.

One downside of Kontent.ai for a food company is the ingredients integration workflow. Now that we’ve uploaded thousands of products and recipes, the platform can feel overwhelming to navigate at times. When I create a new recipe for the site, I have to add a new ingredient entry every single time — even if that ingredient already exists in the system. This is usually because each recipe requires a different cut, size, or measurement, and there isn’t a universal dropdown or a flexible way to reuse existing ingredient variations. As our library grows, this becomes increasingly time‑consuming and makes ingredient management more complex than it needs to be. Review collected by and hosted on G2.com.

La semplicità di utilizzo del cms per i clienti Review collected by and hosted on G2.com.

Manca un sistema di autenticazione nei siti creati (log-in, area personale). Potrebbero mancare alcune funzionalità come la presenza di un ecommerce nativo, ma non è una funzionalità di cui noi ora abbiamo bisogno. Review collected by and hosted on G2.com.

Ensure a smooth transition and improve the CMS experience across both the development environment and the live site, providing end users with a consistent and seamless experience.

Keep the interface simple and intuitive, with a lightweight architecture that delivers fast performance and a responsive user experience. Review collected by and hosted on G2.com.

It would be helpful if editors could click and drag to select a range of items. Currently, they can only select items individually or use "Select All" Review collected by and hosted on G2.com.

I like that Kontent.ai is intuitive and easy to use, as long as the company has maintained and set it up the right way, it's simple to configure. Everything is gathered in one place, which is helpful for managing different apps from development to production environments on one site. Runtime configuration is valuable to me because it allows app changes without needing to create new builds. I appreciate the ability to change strings and images on content pages, which is great because we can quickly update text or images for things like vouchers. I also thought that working with Kontent.ai within a large company was very good and easy, especially since we manage multiple apps across different countries using it. Review collected by and hosted on G2.com.

I think we need to find a way to gather everything up that's duplicates of each other or all drafts in one place and then be able to filter and take out the things that are not relevant anymore. If we could filter them by completeness, that would help; it would be great to remove duplicates more efficiently. Review collected by and hosted on G2.com.

If you have a good agency/internal admins who implement Kontent, it can be an immensely powerful tool. Review collected by and hosted on G2.com.

Making it into a user-friendly CMS which is not pain to edit is not simple. Other CMSs are better in simple day-to-day tasks. Review collected by and hosted on G2.com.