--- title: KEI CRM Reviews meta\_title: 'KEI CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how KEI CRM works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 4 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### KEI CRM Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users struggle with **filter issues** when managing large sets of distributors and customers in KEI CRM. [(1 mentions)](https://www.g2.com/products/kei-crm/reviews?filters%5Bsentiment_snippet%5D=1959965&qs=pros-and-cons#reviews) Users struggle with the **inefficient lead management** capabilities, hindering effective handling of large customer bases. [(1 mentions)](https://www.g2.com/products/kei-crm/reviews?filters%5Bsentiment_snippet%5D=1959960&qs=pros-and-cons#reviews) Users find the **missing features** in KEI CRM, such as marketing automation and social media integration, quite limiting. [(1 mentions)](https://www.g2.com/products/kei-crm/reviews?filters%5Bsentiment_snippet%5D=1959968&qs=pros-and-cons#reviews) ### Top Cons or Disadvantages of KEI CRM ##### 1. Filter Issues Users struggle with **filter issues** when managing large sets of distributors and customers in KEI CRM. [ See 1 mentions ](https://www.g2.com/products/kei-crm/reviews?filters%5Bsentiment_snippet%5D=1959965&qs=pros-and-cons#reviews) See Related User Reviews ![Jai S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jai S.") JS Jai S. Enterprise (\> 1000 emp.) 4.5/5 "Best solution for Small sets of Customers" What do you dislike about KEI CRM? 1. We cannot deal with large sets of distributors/ customers using this software. 2. It doesn't offer the option of automation of marketing. 3. It ##### 2. Lead Management Users struggle with the **inefficient lead management** capabilities, hindering effective handling of large customer bases. [ See 1 mentions ](https://www.g2.com/products/kei-crm/reviews?filters%5Bsentiment_snippet%5D=1959960&qs=pros-and-cons#reviews) See Related User Reviews ![Jai S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jai S.") JS Jai S. Enterprise (\> 1000 emp.) 4.5/5 "Best solution for Small sets of Customers" What do you dislike about KEI CRM? 1. We cannot deal with large sets of distributors/ customers using this software. 2. It doesn't offer the option of automation of marketing. 3. It ##### 3. Missing Features Users find the **missing features** in KEI CRM, such as marketing automation and social media integration, quite limiting. [ See 1 mentions ](https://www.g2.com/products/kei-crm/reviews?filters%5Bsentiment_snippet%5D=1959968&qs=pros-and-cons#reviews) See Related User Reviews ![Jai S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jai S.") JS Jai S. Enterprise (\> 1000 emp.) 4.5/5 "Best solution for Small sets of Customers" What do you dislike about KEI CRM? 1. We cannot deal with large sets of distributors/ customers using this software. 2. It doesn't offer the option of automation of marketing. 3. It ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,872) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,906) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/kei-crm/competitors/alternatives) ![Jai S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jai S.") JS Jai S. Manager Key Accounts-International Business Consumer Goods Enterprise (\> 1000 emp.) 10/21/2021 "Best solution for Small sets of Customers" 4.5/5 What do you like best about KEI CRM? KEI ARM is a good solution when you are dealing with small sets of customers. We need to enter some details about the customer, and then this CRM shows its magic. Review collected by and hosted on G2.com. What do you dislike about KEI CRM? 1. We cannot deal with large sets of distributors/ customers using this software. 2. It doesn't offer the option of automation of marketing. 3. It doesn't have a connection with SMM. Review collected by and hosted on G2.com. What problems is KEI CRM solving and how is that benefiting you? We are using KEI CRM to manage some sets of customers who purchase our Industrial grade products. It is B2B, and the number of customers is less, but it requires lots of strategic planning. Review collected by and hosted on G2.com. Show More 11/8/2024 Validated ReviewerIncentivizedSource: G2 invite ![Priyanshi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyanshi S.") PS Priyanshi S. Lead Business Analyst Small-Business (50 or fewer emp.) 9/5/2024 "Support management and all adhoc works" 2.5/5 What do you like best about KEI CRM? Invoice and support it also provide some additional features like contact management Review collected by and hosted on G2.com. What do you dislike about KEI CRM? Nothing which i dont like just easy and simple to integrate Review collected by and hosted on G2.com. What problems is KEI CRM solving and how is that benefiting you? Billing issue and easy pricing manuals for small scale industry which is most useful feature also provide good tech support Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Neel r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neel r.") NR Neel r. m Small-Business (50 or fewer emp.) 10/19/2021 "Absolutely Amazing CRM Software for Marketing & Client Communication" 3.5/5 What do you like best about KEI CRM? The best thing about KEI CRM is the ease of use; for a new person, it has excellent training tutorials & live webinars to learn how to use this CRM. For marketing person, it does help & simplify existing customer data like contact information, email, financial, etc. It can be easily accessed via mobile version & is very helpful in email marketing , Contact Management, etc. Review collected by and hosted on G2.com. What do you dislike about KEI CRM? Price is on a little high side. Also, at times there is some lag in integrating all the information at one place. Review collected by and hosted on G2.com. Recommendations to others considering KEI CRM: If you work in the sales & marketing domain & have difficulty in having all the client communication, notes in one place, you should try KEI CRM as it's easy to use, helps you to maintain everything in a single location, a great way to do email marketing to reach out to right prospect at the right time. Very effective & efficient CRM. Review collected by and hosted on G2.com. What problems is KEI CRM solving and how is that benefiting you? It's a great tool for Email marketing & managing communication with the client at the same place. You don't need to use a system; it can work seamlessly on mobile version. Helps in automated Email marketing campaigns, recording every detail in one place and having an integrated chat as well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kailash K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kailash K.") KK Kailash K. Founder & CEO Small-Business (50 or fewer emp.) 10/19/2021 "Your marketing partner KEI crm" 5/5 What do you like best about KEI CRM? Email marketing and contact management are most likely features of the KEI CRM Review collected by and hosted on G2.com. What do you dislike about KEI CRM? Till now I haven't found anything dislike init. Review collected by and hosted on G2.com. Recommendations to others considering KEI CRM: Strongly recommend this for small companies who are looking for economics solution for their customer relationship management. Review collected by and hosted on G2.com. What problems is KEI CRM solving and how is that benefiting you? Customer relationship management and contact accessing is the main issue with my organization which is got resolved with the help of KEI CRM Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of KEI CRM for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Agentforce Sales (formerly Salesforce Sales Cloud) Logo](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud) Logo") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4 (25,872) Sell faster, smarter, and more efficiently with AI + Data + CRM. 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