KEI CRM Pros and Cons: Top Advantages and Disadvantages

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Generated from real user reviews

Users struggle with filter issues, limiting their ability to manage large customer sets effectively in KEI CRM. (1 mentions)

Users find the limited scalability for large customer bases in KEI CRM a significant drawback in lead management. (1 mentions)

Users find the missing features in KEI CRM limiting for managing large customer bases and marketing automation. (1 mentions)

Top Cons or Disadvantages of KEI CRM

1. Filter Issues

Users struggle with filter issues, limiting their ability to manage large customer sets effectively in KEI CRM.

See 1 mentions

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JS

Jai S.

Enterprise (> 1000 emp.)

4.5/5

"Best solution for Small sets of Customers"

What do you dislike about KEI CRM?

1. We cannot deal with large sets of distributors/ customers using this software. 2. It doesn't offer the option of automation of marketing. 3. It doe

2. Lead Management

Users find the limited scalability for large customer bases in KEI CRM a significant drawback in lead management.

See 1 mentions

See Related User Reviews

JS

Jai S.

Enterprise (> 1000 emp.)

4.5/5

"Best solution for Small sets of Customers"

What do you dislike about KEI CRM?

1. We cannot deal with large sets of distributors/ customers using this software. 2. It doesn't offer the option of automation of marketing. 3. It doe

3. Missing Features

Users find the missing features in KEI CRM limiting for managing large customer bases and marketing automation.

See 1 mentions

See Related User Reviews

JS

Jai S.

Enterprise (> 1000 emp.)

4.5/5

"Best solution for Small sets of Customers"

What do you dislike about KEI CRM?

1. We cannot deal with large sets of distributors/ customers using this software. 2. It doesn't offer the option of automation of marketing. 3. It doe

Top-Rated Alternatives

Salesforce Sales Cloud

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JS

Jai S.

Manager Key Accounts-International Business

Consumer Goods

Enterprise (> 1000 emp.)

Originally submitted 10/21/2021

"Best solution for Small sets of Customers"

4.5/5

What do you like best about KEI CRM?

KEI ARM is a good solution when you are dealing with small sets of customers. We need to enter some details about the customer, and then this CRM shows its magic. Review collected by and hosted on G2.com.

What do you dislike about KEI CRM?

1. We cannot deal with large sets of distributors/ customers using this software.

2. It doesn't offer the option of automation of marketing.

3. It doesn't have a connection with SMM. Review collected by and hosted on G2.com.

PS

Priyanshi S.

Lead Business Analyst

Small-Business (50 or fewer emp.)

9/5/2024

"Support management and all adhoc works"

2.5/5

What do you like best about KEI CRM?

Invoice and support it also provide some additional features like contact management Review collected by and hosted on G2.com.

What do you dislike about KEI CRM?

Nothing which i dont like just easy and simple to integrate Review collected by and hosted on G2.com.

NR

Neel r.

m

Small-Business (50 or fewer emp.)

10/19/2021

"Absolutely Amazing CRM Software for Marketing & Client Communication"

3.5/5

What do you like best about KEI CRM?

The best thing about KEI CRM is the ease of use; for a new person, it has excellent training tutorials & live webinars to learn how to use this CRM. For marketing person, it does help & simplify existing customer data like contact information, email, financial, etc. It can be easily accessed via mobile version & is very helpful in email marketing , Contact Management, etc. Review collected by and hosted on G2.com.

What do you dislike about KEI CRM?

Price is on a little high side. Also, at times there is some lag in integrating all the information at one place. Review collected by and hosted on G2.com.

Recommendations to others considering KEI CRM:

If you work in the sales & marketing domain & have difficulty in having all the client communication, notes in one place, you should try KEI CRM as it's easy to use, helps you to maintain everything in a single location, a great way to do email marketing to reach out to right prospect at the right time. Very effective & efficient CRM. Review collected by and hosted on G2.com.

What problems is KEI CRM solving and how is that benefiting you?

It's a great tool for Email marketing & managing communication with the client at the same place. You don't need to use a system; it can work seamlessly on mobile version. Helps in automated Email marketing campaigns, recording every detail in one place and having an integrated chat as well. Review collected by and hosted on G2.com.

KK

Kailash K.

Founder & CEO

Small-Business (50 or fewer emp.)

10/19/2021

"Your marketing partner KEI crm"

5/5

What do you like best about KEI CRM?

Email marketing and contact management are most likely features of the KEI CRM Review collected by and hosted on G2.com.

What do you dislike about KEI CRM?

Till now I haven't found anything dislike init. Review collected by and hosted on G2.com.

Recommendations to others considering KEI CRM:

Strongly recommend this for small companies who are looking for economics solution for their customer relationship management. Review collected by and hosted on G2.com.

What problems is KEI CRM solving and how is that benefiting you?

Customer relationship management and contact accessing is the main issue with my organization which is got resolved with the help of KEI CRM Review collected by and hosted on G2.com.