Kaltura Reviews & Product Details

Kaltura helps organizations turn content, knowledge, and audience signals into personalized, AI-powered experiences that move people forward. Our platform brings together content, video, data, intelligence, and agentic AI to help businesses engage customers, enable employees, and guide every user with the right content, interaction, or next step in the moment. Kaltura’s solutions are built around two critical business challenges: accelerating revenue across the customer journey and helping people learn, perform, and succeed at scale. **Agentic Revenue Engagement** Kaltura Agentic Revenue Engagement helps organizations create connected, personalized experiences across the buyer and customer journey. Instead of leaving people to navigate static websites, disconnected content, forms, webinars, and follow-up on their own, Kaltura turns these touchpoints into interactive experiences that understand intent and actively guide each user forward. Organizations can create digital destinations, events, webinars, content experiences, and AI-powered conversational interactions that adapt to each buyer or customer. Agentic experiences can answer questions, recommend relevant content, help users explore solutions, capture intent, identify meaningful engagement signals, and connect people with sales or customer teams when human involvement adds value. For marketing and revenue teams, this creates a more continuous journey from first engagement through purchase, onboarding, adoption, and expansion, while providing richer insight into what each account and individual actually cares about. Teams can use Kaltura to: • Create personalized digital experiences for buyers and customers • Run webinars, virtual events, and always-on content destinations • Turn video and other content into interactive, discoverable experiences • Deploy AI-powered agents that answer questions and guide users in real time • Recommend content and next steps based on user needs and behavior • Capture and activate engagement and intent signals • Support customer onboarding, education, activation, and ongoing engagement • Connect digital interactions with revenue workflows and business outcomes The goal is simple: reduce friction across the journey and help every interaction create momentum toward the next meaningful action. **Agentic Learning & Enablement** Kaltura Agentic Learning & Enablement helps organizations turn institutional knowledge into personalized learning, practice, and on-demand guidance that improves performance. Traditional learning often depends on static courses, fragmented knowledge, and one-size-fits-all training. Kaltura creates a more continuous model of enablement, where employees, sales teams, customers, and partners can access the knowledge, practice, and guidance they need at the moment they need it. Organizations can create and manage learning content at scale, transform existing knowledge and video into new learning experiences, personalize learning based on individual needs, and give users AI-powered guides that help them find answers and apply knowledge in their day-to-day work. Kaltura also supports interactive practice and simulation, allowing people to rehearse important conversations and scenarios and receive immediate feedback. This can include sales conversations, customer interactions, leadership scenarios, onboarding, certification, and other high-stakes situations where practice directly affects performance. Teams can use Kaltura to: • Create and manage video, learning, and enablement content at scale • Generate and repurpose content using AI-powered creation tools • Deliver personalized onboarding, upskilling, and continuous learning • Give employees on-demand access to company knowledge and guidance • Provide sales teams with training, coaching, and in-the-moment enablement • Run realistic roleplay and simulation experiences with AI-powered feedback and assessment • Educate and enable customers and partners • Support structured learning paths, certifications, and skills development • Understand engagement, readiness, and learning effectiveness • Connect learning and enablement programs more closely to business performance Rather than treating learning as an occasional activity, Kaltura helps make knowledge and guidance available continuously, embedded into the way people work and perform. **One platform for intelligent digital experiences** Both solutions are powered by the same Kaltura foundation. Kaltura has spent years helping global organizations create, manage, distribute, and understand video and digital content at enterprise scale. Today, those capabilities are combined with AI, audience intelligence, content generation, conversational agents, analytics, and experience orchestration. This means organizations do not have to treat content, engagement, learning, and AI as separate layers. Kaltura can help teams turn existing content and organizational knowledge into active, reusable intelligence; understand what each user needs based on context and behavior; and deliver a personalized experience that responds in real time. The result is a new type of digital experience: one that does more than present information. It understands, interacts, guides, and helps each person take the next step. Whether that next step is booking a meeting, exploring a solution, completing onboarding, learning a new skill, practicing an important conversation, adopting a product, or finding the right answer, Kaltura helps organizations make every interaction more relevant, useful, and measurable. Kaltura is used by organizations around the world to power digital experiences across marketing, sales, customer engagement, learning, employee enablement, education, media, and communications.

Seller

Kaltura

Discussions

Kaltura Community

Languages Supported

German, English, French, Italian, Portuguese, Spanish

Solution Type

All-in-One

Pricing

Pricing provided by Kaltura.

Agentic Revenue Engagement

1 License Per Year

View More Pricing Information

Kaltura Integrations

(7)

Verified by Kaltura

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Dr. Laura R.

Director of Instructional Technology

Enterprise (> 1000 emp.)

6/10/2024

"Learning All About Kaltura"

5/5

What do you like best about Kaltura?

It integrates with LMS's well and it's user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Kaltura?

Sometimes integrations will have "hiccups", but that could mostly be because of differences in device and software (browser) options. Review collected by and hosted on G2.com.

Verified User in Higher Education

Small-Business (50 or fewer emp.)

6/24/2024

"Great service for multiple purposes"

5/5

What do you like best about Kaltura?

Great team of experts who support me with all my requests and thinks of creative solutions Review collected by and hosted on G2.com.

What do you dislike about Kaltura?

There are some limitations and consistent updates, so it can be hard to keep up with Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Enterprise (> 1000 emp.)

6/28/2023

"Diverse and quality product"

5/5

What do you like best about Kaltura?

Kaltura has great reps that are responsive and helpful. Kaltura/Media Space gives you a lot of options to control access and the look of your video portal. Review collected by and hosted on G2.com.

What do you dislike about Kaltura?

We use both Kaltura Media Space and it streaming capabilities, however they feel like two different products and not integrated. Review collected by and hosted on G2.com.

Response from Roi Kaufman of Kaltura

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Thank you for your excellent feedback! We appreciate your positive comments about our responsive and helpful representatives and the extensive options available for controlling access and customizing your video portal in Kaltura Video Cloud. We understand your feedback about Kaltura Media Space and its streaming capabilities feeling like separate products. We're continuously working to enhance the integration and user experience across our offerings.

If you ever have specific concerns or questions about using Kaltura, please feel free to reach out to our support team for assistance. Best regards,

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

7/22/2024

"Satisfied 10+ year customer"

5/5

What do you like best about Kaltura?

Kaltura Video Cloud checks all of the boxes and continues to innovate and exceed our expectations. Review collected by and hosted on G2.com.

What do you dislike about Kaltura?

As a long term customer technology changes and evolves so quickly that it can be challenging to ensure that we are doing and using tools the most efficiently and effectively. Review collected by and hosted on G2.com.

Monika K.

Enterprise (> 1000 emp.)

7/21/2023

"Kaltura provides our company with an engaging learner experience"

4.5/5

What do you like best about Kaltura?

Virtual classrooms allow us to create a learner experience that is quite seamless and offers an elevated user experience compared to other platforms. For example, we are able to better manage breakout groups, move participants within them, and share content during them. In addition, it is a user-friendly experience when onboarding facilitators that will be facilitating our virtual learning programs. (NOTE: our company solely uses the virtual classroom from Kaltura's suite of products) Review collected by and hosted on G2.com.

What do you dislike about Kaltura?

No major dislikes. Only comment would be that many times when a ticket is opened it would go to multiple different people over the course of being open and often a resolution would take an extended period of time to replicate and/or resolve for us. Review collected by and hosted on G2.com.

Response from Ben Biron of Kaltura

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Thank you for this great review, Monika! I was pleased to read you enjoy using the varied capabilities of our Kaltura Virtual Classroom product. Regarding your comment about the time it takes you to get a resolution after opening a ticket - if you would share more details about your company, I would personally reach out to your customer success manager and see if there’s anything we can do to improve this matter.

Best regards,

Jonathan M.

VP Marketing

Small-Business (50 or fewer emp.)

9/21/2023

"Webinar platform that has it all for marketers"

5/5

What do you like best about Kaltura?

Great and simple UI, easy onboarding process. I liked that they thought about it all, from the promotion before the webinar, to the session itself, and then the follow-up. The package includes things that normally I need to purchase separately from other vendors, like the landing page or the showcase page (where you put all your upcoming webinars). I loved the recording on the same URL, huge advantage that I don't need to handle this anymore. Review collected by and hosted on G2.com.

What do you dislike about Kaltura?

It took me a second to understand where all the engagement tools, so if you're looking for them, most of them are in the webinar session on the chat. I wish I had more marketing tools like UTM report or anything like that, but I heard that they're working on it. Review collected by and hosted on G2.com.

What problems is Kaltura solving and how is that benefiting you?

Consolidating my marketing stack, I can use fewer products and just use Kaltura. Their analytics is something I haven't seen yet, real-time maps of each attendee, this is a great way for us to assess leads better. Everything is very very easy, including the creation flow, with the AI generator and the landing page, so we can also scale up our webinar program. Review collected by and hosted on G2.com.

Response from Roi Kaufman of Kaltura

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Thank you for the great review, Jonathan! Kaltura Webinars was designed to be the best end-to-end solution, and we're delighted that you enjoyed its features. Your input on engagement and marketing tools is invaluable to us, as it helps us enhance our product further.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

9/13/2023

"A Stellar Webinar Platform"

4.5/5

What do you like best about Kaltura?

Kaltura has been an invaluable tool for my webinar needs. What I like best about it is its robust feature set, which includes seamless live streaming, interactive audience engagement tools, and comprehensive analytics. The platform's user-friendly interface makes it easy to create and manage webinars, while the ability to customize branding and themes enhances our company's professional image. Review collected by and hosted on G2.com.

What do you dislike about Kaltura?

While Kaltura is an impressive platform, there are a few areas where it could improve. One of the downsides is the occasional complexity of setting up advanced features. Some functions, like setting up complex registration forms, require a steeper learning curve, and more user-friendly wizards would be beneficial. Review collected by and hosted on G2.com.

What problems is Kaltura solving and how is that benefiting you?

Kaltura Webinars has proven to be a valuable solution for addressing several critical business challenges:

Effective Communication: Kaltura Webinars serve as a powerful platform for hosting interactive and engaging online events. This helps our business communicate effectively with both internal and external stakeholders, ensuring that important messages are conveyed clearly and efficiently.

Audience Reach and Engagement: Hosting webinars on the Kaltura platform allows us to reach a broader audience, including clients, prospects, partners, and employees, regardless of their geographical location. The interactive features, such as polls, Q&A sessions, and chat, enhance audience engagement and encourage active participation.

Lead Generation and Sales: Webinars are a powerful tool for lead generation and nurturing. Kaltura Webinars enable us to capture valuable leads during registration and engage prospects with informative content. This has contributed to our sales efforts by providing a platform for product demonstrations, showcasing expertise, and building trust with potential customers.

Data-Driven Decision Making: Kaltura's analytics and reporting capabilities provide valuable insights into webinar performance. We can track attendance, engagement levels, and audience feedback, allowing us to refine our content and delivery strategies for future webinars.

Branding and Professionalism: Maintaining a professional image is crucial for building trust with our audience. Kaltura Webinars allow us to brand our webinar sessions with our company logo, colors, and messaging, reinforcing our brand identity and conveying a sense of professionalism. Review collected by and hosted on G2.com.

Response from Roi Kaufman of Kaltura

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Thank you for the wonderful review! Kaltura Webinars was designed to be the best end-to-end solution, and we're delighted that you enjoyed its features. We appreciate your comment about the complexity of setting up a registration form and will work on simplifying it in the near future. In the meantime, here's a link to our Kaltura Knowledge Center where you can find more tips and tricks about setting up the registration form. Best regards,

See how Kaltura improved

Jeremy E.

Mid-Market (51-1000 emp.)

6/27/2023

"Kaltura is a very helpful tool for educational video storage"

4.5/5

What do you like best about Kaltura?

Our institution has been using Kaltura as a video cloud for education for nearly three years, and we have been delighted with its services. The upload and storage repository is easy to understand and navigate, it is simple to organize your videos into different categories and add tags to find your videos, and it integrates with our LMS (Canvas) seamlessly. The sharing functions are easy to use, making reviewing videos quick and painless. Our students aren't required to use the upload or edit tools very often, but in the few instances they do, they don't seem to have any issues. Creating in-video quizzes is a nice feature for our purposes, and it's easy to do. Relative to other video cloud platforms, Kaltura is affordable for what it offers. We previously used Vimeo, which didn't have all the features we needed, and in our review of other video platforms, Kaltura seemed to have the best features, support, and price. Finally, Kaltura is continually improving; several helpful upgrades have kept Kaltura fresh and valuable in the short time we've used it. Review collected by and hosted on G2.com.

What do you dislike about Kaltura?

Any negative comments I provide will be more nit-picky than necessarily significant complaints, but a few things could be improved. Our support person sometimes isn't as quickly responsive as we would like for general inquiries, though the support is great when there is an issue. For captions, their process for getting professional, live captioning seems a bit cumbersome, so we have used an external captioner instead. For our purposes, other features like live classroom or the media center aren't worth it, though other institutions may find it better. Review collected by and hosted on G2.com.

Response from Roi Kaufman of Kaltura

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Thank you for sharing your detailed feedback, Jeremy! We're excited to hear that Kaltura Video Cloud has been such a valuable asset for your institution's educational video needs. It's great to know that you find the platform easy to navigate, organize, and integrate with your LMS (Canvas). We appreciate your kind words about our support and the continuous improvements we make to enhance your experience. We understand your points about responsiveness and the captioning process, and we'll certainly take these into consideration as areas for improvement. Your feedback helps us refine our services. We're delighted that Kaltura Video Cloud has effectively addressed your video storage, organization, delivery, and editing needs, ultimately enhancing your educational content delivery. If you have any more suggestions or require assistance, please don't hesitate to reach out.

Best regards,

Eran B.

Mid-Market (51-1000 emp.)

9/2/2023

"Extremely useful webinars tool for AdTech companies"

5/5

What do you like best about Kaltura?

Kaltura is a perfect fit for our business. It's incredibly user-friendly, making webinar setup and customization a breeze. We create stunning, branded events that engage our audience from the get-go. What truly stands out are the interactive elements like live Q&A and polls, which make our sessions informative and memorable. Plus, Kaltura's reliability ensures smooth events with minimal tech hiccups. Confidence in using it for bigger events is sky-high! Review collected by and hosted on G2.com.

What do you dislike about Kaltura?

While I didn't encounter any issues myself, it's worth noting that some individuals might find that grasping the full range of Kaltura's features takes a bit of a learning curve. Review collected by and hosted on G2.com.

What problems is Kaltura solving and how is that benefiting you?

It's enabled us to establish deeper connections with both customers and prospects, demonstrating our expertise and ultimately fostering business growth. The platform's analytics provide us with in-depth insights into attendee behavior, engagement metrics, and participation rates. This data-driven approach has significantly contributed to our ability to convert prospects into delighted customers. Review collected by and hosted on G2.com.

Response from Roi Kaufman of Kaltura

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Thank you for sharing your fantastic experience with Kaltura Video Cloud, Eran!

We're thrilled to hear that Kaltura has been a perfect fit for your business, offering user-friendliness and effortless customization for your webinars and events. Creating engaging, branded sessions with features like live Q&A and polls is indeed a standout, and we're delighted to contribute to informative and memorable sessions. We appreciate your insight into the learning curve for some users, and we continuously work on improving the accessibility of our features. The benefits you've outlined, from establishing deeper connections with your audience to leveraging data-driven insights for business growth, highlight the real value Kaltura brings to your organization. Best regards,

Richard C.

Great for beginners - especially for those who need decentralised web editing

Enterprise (> 1000 emp.)

4/21/2020

"Great software, but development still needed to make it more user friendly"

4/5

What do you like best about Kaltura?

Kaltura is a media server solution which allows users to upload and stream content well, with an integration with Moodle. Kaltura has a broad range of options which can be configured in the KMF. Review collected by and hosted on G2.com.

What do you dislike about Kaltura?

Quite a few clicks to do any one thing. Simple uploads and embeds used to be possible via a few clicks in the old media server which we used, however after that was sunsetted, we found things a bit harder to explain to users (as it was a few extra steps / options hidden away a bit more). Review collected by and hosted on G2.com.

What problems is Kaltura solving and how is that benefiting you?

We have enabled automated captioning which is great. Other vendors (such as Echo360) charge for automated captioning, so it's great that we can improve accessibility for our users without incurring extra charges. We are now trying to tackle the problem of users improving accuracy of transcripts. Review collected by and hosted on G2.com.

Response from Roi Kaufman of Kaltura

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Thank you for your feedback, Richard! We're pleased to hear that Kaltura Video Cloud has been a valuable media server solution for your content upload and streaming needs, especially with its integration with Moodle. The broad range of configurable options within the Kaltura Management Console (KMC) offers flexibility in managing your media content. We understand your point about the number of clicks required for certain actions, and we appreciate your input in streamlining the user experience. It's fantastic to know that Kaltura's automated captioning has enabled accessibility improvements without additional charges, and we wish you success in your efforts to enhance transcript accuracy for your users. Best regards,