Kajabi Pricing Overview

I think Kajabi is pretty easy to use overall, which is great. I like the templates we can use for emails, as they are easy to set up and others can use them too. It's nice to have the downloads and freebies that Kajabi offers. Also, even though we can't afford a big CRM, Kajabi works well for us in handling contacts. The initial setup was pretty easy with not much to do, which I appreciated. Review collected by and hosted on G2.com.

I think the templates for emails could be a little easier to work with and a little easier to save. Sometimes there are different versions of emails that are not compatible with each other, and I think some of that can kinda get confusing for other people to use. Review collected by and hosted on G2.com.

When Kajabi first started, they were an all-in-one platform that was incredible and had incredible accessible customer service. Review collected by and hosted on G2.com.

After being on the platform for eight years, I'm leaving because of deceptive practises in their original marketing. I was told by multiple people working for Kajabi that I would be able to buy a lifetime locked-in platform price which I paid every year, even though I didn't use many of the features or all three of my sites. I considered downgrading several times when the yearly subscription came up, but was told that if I chose to do that, that I would lose my grandfathered in pricing. So I chose to spend more money on the yearly basis because of that, even though I wasn't using all of the functionality of having that top-tier account.

This year, Kajabi chose to ignore and disregard all of those previous marketing messages and commitments that they had to me as a customer. Furthermore, when dealing with their billing department and their customer service department, I was given differing information, confusing pricing structures, and percentage amounts for discounts that were different between the departments and not honoured at the end of the day. Review collected by and hosted on G2.com.