# Kabooly Reviews
**Vendor:** Kabooly  
**Category:** [CRM Software](https://www.g2.com/categories/crm)
## About Kabooly
Kabooly is a customer relationship management (CRM) platform designed for small and medium-sized service businesses. It provides tools to manage customer enquiries, track leads through sales pipelines, handle bookings, and run email campaigns, all within a single system. The platform is built specifically for service-based businesses such as tutoring companies, therapists, chiropractors, personal trainers, coaches, consultants, tradespeople, and other professionals who need to manage ongoing client relationships. Unlike enterprise CRM systems that can be complex and expensive, Kabooly focuses on simplicity and affordability while still providing the features growing businesses need. Key features include: - Contact management - Store and organise customer information with the ability for contacts to belong to multiple accounts without duplication - Deal pipeline - Track leads through customisable sales stages to monitor progress and forecast revenue - Booking calendar - Manage appointments and bookings in one place - Form builder - Create enquiry forms with UTM parameter tracking for attribution - Attribution reporting - See exactly which marketing campaigns and sources are driving enquiries - File storage - Keep customer documents and files organised within the CRM - Email campaigns - Send marketing emails and templates to contacts Kabooly operates on a monthly subscription model with tiered pricing based on the number of contacts stored. This allows businesses to start small and scale as they grow. There are no long-term contracts, and customers can cancel with 30 days notice. A key differentiator is the approach to customer support. All support is provided by dedicated humans with fast response times, rather than chatbots or ticket queues. This reflects the platform's focus on serving smaller businesses who value genuine, responsive service. The platform is web-based and accessible from any device with a browser. It is developed and operated by Kabooly Ltd, a UK-based company headquartered in Kingston upon Thames.






- [View Kabooly pricing details and edition comparison](https://www.g2.com/products/kabooly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+17%3A28%3A46+-0500&secure%5Bsession_id%5D=d37e9aab-4e5d-4dbd-89e8-cf14082aa188&secure%5Btoken%5D=b12130e3cdb7853a84ec30995003c62054042d2e1e1f0a143c03d891bd63e013&format=llm_user)

## Kabooly Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Kabooly Alternatives
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