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Jitterbit Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Jitterbit Integrations

(125)
Verified by Jitterbit

Jitterbit Media

Jitterbit Demo - Integration Studio Canvas
Build and maintain integration workflows using an intuitive drag-and-drop interface.
Jitterbit Demo - APIM AI Assistant
Use natural language prompts to design, manage, and organize APIs with ease.
Jitterbit Demo - App Builder AI Assistant
Build, manage and modify apps in natural language with AI.
Jitterbit Demo - Agent Observability
Graphical dashboard with real-time private agent metrics for real-time visibility and monitoring.
Jitterbit Demo - EDI Analytics
Business-centric visibility and partner performance insights for your EDI transactions.
Play Jitterbit Video
Play Jitterbit Video
The App Builder AI Assistant allows users to create and manage applications with the simplicity of natural language, enabling both technical and non-technical users to innovate faster and address growing app development needs.
Play Jitterbit Video
The App Builder AI Assistant allows users to create and manage applications with the simplicity of natural language, enabling both technical and non-technical users to innovate faster and address growing app development needs.
Learn how to simplify the employee onboarding process using Jitterbit’s AI Agents.
Play Jitterbit Video
Learn how to simplify the employee onboarding process using Jitterbit’s AI Agents.
Create and publish APIs using an AI assistant to simplify API development and accelerate time to value.
Play Jitterbit Video
Create and publish APIs using an AI assistant to simplify API development and accelerate time to value.
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Jitterbit Reviews (582)

View 4 Video Reviews
Reviews

Jitterbit Reviews (582)

View 4 Video Reviews
4.5
582 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"Good to know Jitterbit Harmony include EDI potion and iPaas"
What do you like best about Jitterbit?

Jitterbit is a great tool for data integration, we use Jitterbit Data Loader to download/upload our data from AS400 DBII and SQL server to Salesforce. I like the data mapping part which can do anytime to refresh/saved to immediate replace the original version. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

too many steps in Jitterbit Data Loader for a table upload/download from our data base to Salesforce. Review collected by and hosted on G2.com.

PJ
Program Director
Enterprise (> 1000 emp.)
"Quick and low code platform with lot of capabilities"
What do you like best about Jitterbit?

Can quickly bring integrations live with less effort Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

Need more detailed logging as sometimes log messages are vague and generic. Some errors are difficult to troubleshoot. Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit

Thank you for your review, Pramod. We invite you to reach out to product@jitterbit.com to further discuss your logging needs.

JT
Sr Application Administrator
Mid-Market (51-1000 emp.)
"Jitterbit is a great, fairly simple middleware tool"
What do you like best about Jitterbit?

It's ease of use. The newer cloud studio is pretty intuitive. The legacy Harmony Studio is also easy to use as a data loader or middleware tool. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

One thing that doesn't make sense is that as a Jitterbit customer, I can't use their free data loader tool. If I wasn't a customer I could. It would be nice to be able to use the free loaded on my PC and not need an agent for it. The agents are sitting on servers. Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit

Glad to know you’re finding Jitterbit user-friendly for your integration needs, Jeremy! Thanks for sharing your feedback on Data Loader. We value your input and would love to discuss more. Please reach out to product@jitterbit.com if you’re willing to continue the conversation.

Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Easy to use, lacking some features"
What do you like best about Jitterbit?

It's very easy to set things up and understand why things go wrong when they do. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

We have many jobs running and they occasionally fail. I think Jitterbit could do more to help manage long/complex jobs so that we know when jobs fail. For now we had to manually add notifications to every single task and I think there's a way it could be made easier. Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit

That’s great to know you find Jitterbit straightforward for setup and troubleshooting. We appreciate your feedback on notifications. Please reach out to us at product@jitterbit.com to discuss how we can help improve your experience.

Verified User in Security and Investigations
AS
Small-Business (50 or fewer emp.)
"A great way to query Salesforce Data and connect to external environments"
What do you like best about Jitterbit?

Jitterbit have a built in Salesforce connector that allow us to build queries and connect to external environments in creative ways. Anytime we have an issue, Jitterbit's support has always gotten back to us in a quick manner. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

Having to reinstall the Jitterbit Studio app for each new release. Review collected by and hosted on G2.com.

Verified User in Telecommunications
IT
Enterprise (> 1000 emp.)
"Stable and Reliable"
What do you like best about Jitterbit?

It has consistently been reliable and user-friendly, with all the connectors for seamlessly integrating into various systems. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

There is nothing specific to emphasize about dislike. Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit

We’re so pleased to hear that you consistently find Jitterbit reliable and user-friendly for seamless system integrations. Thanks for sharing that our connectors and ease of developing workflows are effectively solving your data transfer and transformation needs.

Anusha N.
AN
Senior Software Developer
Small-Business (50 or fewer emp.)
"It helps people"
What do you like best about Jitterbit?

Support , fast growing helping multiple peoples Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

Some time seems slow process , required. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise (> 1000 emp.)
"Long term user, very satisfied."
What do you like best about Jitterbit?

We've been using Jitterbit in production for several years and have nothing but positive experience with it. On the one occasion we've needed support (log4j mitigation) the team was available and helpful. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

No downsides to report other than it's a paid service rather than free -- but you do get what you pay for. Review collected by and hosted on G2.com.

NB
Sr. Solution Engineer
Small-Business (50 or fewer emp.)
"Solution is good but..."
What do you like best about Jitterbit?

The solution worked fine for most of our needs, once I had a good grasp on it. Support WAS always helpful, even when I tested their knowledge. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

While they have evolved the solution to support EDI, Message Queueing, and API integrations, they have not evolved the day-to-day data integration side, making data transformation easier with different data types or continuing support for the desktop Design component on Mac computers.

Unfortunately, the people who cared about managing partnerships have left the company. The organization's spirit is not customer-first anymore, and this has led our company in a different direction. Their leadership seemed to think that losing a customer, especially a small one, was something the equity firm that now manages them would not lose sleep over. This is sad because we had a good four-year run with them and are on the verge of expanding and utilizing more of the solution. Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit

Thank you for sharing your experience. We’re pleased to hear Harmony works well for most of your needs, and our support team provided helpful assistance. Customer satisfaction is our top priority, and we appreciate the feedback. We invite you to reach out to our product team at product@jitterbit.com to discuss the forthcoming support for Design Studio on the latest versions of Mac OS.

We value all our customers, regardless of size, and strive to maintain strong partnerships. While personnel changes are inevitable, our commitment to delivering exceptional service remains. We thank you for your four-year partnership and hope to have the opportunity to address your concerns and explore ways to better serve your evolving needs.

Verified User in Wine and Spirits
UW
Mid-Market (51-1000 emp.)
"Very Available"
What do you like best about Jitterbit?

Good at communicating, following up and attempting to troubleshoot issues. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

Unable to resolve issues, despite numerous attempts Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

11 months

Average Discount

14%

Perceived Cost

$$$$$

How much does Jitterbit cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 4 purchases.

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Jitterbit Features
UI Code Extending
Programming Code Extending
Customized Branding
Data Migration
Data Synchronization
Data Security
Application Deployment
Platform Compatability
Lifecycle Management
API Testing
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