Provides the option to send multimedia messages between parties
Mass Messaging
Allows users to send out messages en masse
Push Notifications
Provides push notifications to users who have received a message
Student Messaging
Allows teachers to send messages to students
Analytics
Compiles data on students’ usage, performance, or other key metrics and displays that data in analytics reports or visual dashboards.
Integration (3)
Message Sync
Syncs messages to multiple platforms including email
LMS Integration
Integrates with learning management system (LMS) software
Classroom Management
Integrates with classroom management software
Text Messaging (6)
Bulk SMS
Enables users to send mass text message campaigns
Two-Way Text Messaging
Facilitates two-way text messaging to encourage consumer engagement and loyalty
Text Scheduler
Provides the ability to schedule single or bulk text messages to recipients on a specific date and time
Automatic Replies
Provides automatic text message replies to recipients
Personalization
Offers features for personalizing text messages based on customer information or past behavior
Transactional SMS
Allows users to establish automated workflows and triggers to deliver transactional text messages
SMS Platform (6)
Reporting
Provides pre-built or customizable performance reports
Automation
Automates tasks and features for added convenience
White Label
Offers a white labeling service for agencies or resellers to customize platform branding
Text-to-Landline
Text enables landline phones so users can receive text messages sent to an existing business number
Short Codes
Provides businesses with 5- to 6-digit short codes for running text marketing campaigns
API Integration
Facilitates the integration of text messaging into existing business applications through an SMS gateway API
Responses (5)
Customization
As reported in 33 Ivy & Ocelot reviews. Customize your chat workflows with rules and automations.
Control
Based on 34 Ivy & Ocelot reviews. Control who the chatbot converses with (and when).
Route To Human
Has the ability to connect interlocator with a human agent when the need arises. 31 reviewers of Ivy & Ocelot have provided feedback on this feature.
Menu bars
Can provide interlocators with menus, through which they can choose a relevant response. 31 reviewers of Ivy & Ocelot have provided feedback on this feature.
Drip sequences
Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. This feature was mentioned in 28 Ivy & Ocelot reviews.
Platform (7)
Live chat
Based on 30 Ivy & Ocelot reviews. Provide tools for live chat on one's website.
Integrations
Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. 28 reviewers of Ivy & Ocelot have provided feedback on this feature.
Branding
As reported in 31 Ivy & Ocelot reviews. Has the ability to customize look and feel of chatbot to match` company branding.
Analytics
Gives user the ability to analyze conversations with the chatbot and see its performance. 34 reviewers of Ivy & Ocelot have provided feedback on this feature.
A/B testing
As reported in 24 Ivy & Ocelot reviews. Allows users to test the efficacy of various responses through A/B testing.
Role-based access
As reported in 33 Ivy & Ocelot reviews. Allows for varying access to chatbot and admin settings, depending on user, their role, etc.
Collection of information
Can collect and store information from interlocators, such as email, phone number, etc. This feature was mentioned in 31 Ivy & Ocelot reviews.
Generative AI (4)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Based on 26 Ivy & Ocelot reviews. Allows users to generate text based on a text prompt.
AI Text Summarization
As reported in 24 Ivy & Ocelot reviews. Condenses long documents or text into a brief summary.
Agentic AI - Bot Platforms (2)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
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