I use Ivanti Neurons for Unified Endpoint Management to manage our day-to-day IT service operations, including incident management, service requests, and asset tracking. It has helped us improve efficiency and reduce manual efforts. The automation capability stands out the most, reducing repetitive work and streamlining processes. I appreciate the reporting and analytics features, which provide valuable insights into service performance, helping us identify bottlenecks and continuously improve our process. Having incidents, requests, assets, and workflows on one platform solves the challenge of managing IT services across multiple systems. Review collected by and hosted on G2.com.

I find the steep learning curve and time-consuming setup a challenge. Some options are hard for me to grasp and not intuitive enough. I believe that more intuitive configuration tools and expanded documentation would make it easier for me to adapt to the platform. Review collected by and hosted on G2.com.

I like Ivanti Neurons for Unified Endpoint Management because it offers centralized device management, automates routine tasks, strengthens endpoint security, supports remote monitoring, and makes software deployment easier. It helps our IT team save time, cut down on manual work, and manage all of our devices from a single platform. Yes, I believe Ivanti Neurons for Unified Endpoint Management offers good value for the price. It combines device management, endpoint security, automation, and remote support into a single platform, reducing the need for multiple tools. The automation features save significant time by handling routine tasks such as software updates and policy enforcement. While the initial setup and advanced customization require some technical expertise, the long-term benefits outweigh the learning curve. For organizations managing many devices, it improves efficiency, reduces manual effort, and helps lower overall IT support costs. Yes, I believe Ivanti Neurons for Unified Endpoint Management offers good value for the price. It combines device management, endpoint security, automation, and remote support into a single platform, reducing the need for multiple tools. The automation features save significant time by handling routine tasks such as software updates and policy enforcement. While the initial setup and advanced customization require some technical expertise, the long-term benefits outweigh the learning curve. For organizations managing many devices, it improves efficiency, reduces manual effort, and helps lower overall IT support costs. Yes, I believe Ivanti Neurons for Unified Endpoint Management offers good value for the price. It combines device management, endpoint security, automation, and remote support into a single platform, reducing the need for multiple tools. The automation features save significant time by handling routine tasks such as software updates and policy enforcement. While the initial setup and advanced customization require some technical expertise, the long-term benefits outweigh the learning curve. For organizations managing many devices, it improves efficiency, reduces manual effort, and helps lower overall IT support costs. Yes, I believe Ivanti Neurons for Unified Endpoint Management offers good value for the price. It combines device management, endpoint security, automation, and remote support into a single platform, reducing the need for multiple tools. The automation features save significant time by handling routine tasks such as software updates and policy enforcement. While the initial setup and advanced customization require some technical expertise, the long-term benefits outweigh the learning curve. For organizations managing many devices, it improves efficiency, reduces manual effort, and helps lower overall IT support costs. Review collected by and hosted on G2.com.

Some features come with a learning curve, and the initial setup can take quite a bit of time. The reporting and customization options could be more flexible, and I occasionally run into performance slowdowns when managing a large number of devices. Better documentation and a simpler, more intuitive interface would go a long way toward improving the overall user experience. Review collected by and hosted on G2.com.

I like that Ivanti Neurons for Unified Endpoint Management provides a single console for managing all device types, like Windows, macOS, iOS, Android, and Linux endpoints from one unified platform, which saves a lot of time for IT teams. The strong automation for patching and deployments is fantastic, as automated patch management and software distribution reduce manual work and help close security gaps faster. The platform offers a single source of truth for asset data where all device inventory, compliance status, and configuration data are centralized. This helps avoid the old problem of wondering which tool has the accurate device count, making reporting to leadership or auditors quicker and more reliable. I appreciate the consistent policy enforcement across device types, which allows defining security and configuration policies once and applying them across different operating systems like Windows, macOS, and mobile devices. Furthermore, the tool's uniform baseline regardless of OS, automated compliance drift detection, audit readiness, and faster response to emerging threats are incredibly beneficial. Review collected by and hosted on G2.com.

The initial setup and configuration can be time-consuming especially when customizing workflows to match specific organizational processes. Some of the reporting and dashboard customization options could be more intuitive and there is learning curve for admins who are new to the platform Review collected by and hosted on G2.com.

I like Ivanti Neurons for Unified Endpoint Management because it brings endpoint management into a single, centralized platform. Having software deployment, patch management, asset inventory, remote management, and policy enforcement in one place saves a significant amount of time and reduces the need for multiple tools. The automated patch management and software deployment features reduce the risk of devices falling behind on updates. Policy enforcement helps ensure that security standards are consistently applied across all managed endpoints. The platform also provides better visibility into hardware and software inventory, making it easier to track assets and identify outdated devices. Plus, it helps us deploy software, manage operating systems and application updates, enforce security policies, inventory hardware and software, and provide remote support when needed. Using a single platform for endpoint management has improved our operational efficiency and helped us maintain compliance and security across our device fleet. Review collected by and hosted on G2.com.

I find the initial setup and configuration process to be complex and time-consuming, especially for organizations with large or diverse IT environments. Some advanced features also require a learning curve before administrators can take full advantage of them. Review collected by and hosted on G2.com.

What I like best about Ivanti Neurons for UEM is its powerful automation and self-healing capabilities. It makes managing a hybrid workforce significantly easier by giving our IT team full visibility over all endpoints, whether they are on or off the corporate network. The real-time asset discovery saves us hours of manual inventory tracking, allowing us to proactively deploy patches and secure vulnerabilities before they become actual helpdesk tickets. Review collected by and hosted on G2.com.

While the platform is powerful, the official documentation can feel a bit fragmented or outdated when you are trying to troubleshoot complex deployment scenarios. We have also noticed occasional spikes in CPU and memory utilization from the local agent on older client machines during heavy inventory scans, which sometimes leads to performance complaints from our end-users. Review collected by and hosted on G2.com.

I really like how Ivanti Neurons for Unified Endpoint Management makes software deployment, patch management, and policy enforcement easy for us. It has significantly eased our workload and saves us a lot of time compared to when tasks were done manually. It's great that when new apps need to be installed or updates need to be rolled out, we can do it across multiple endpoints instead of manually handling each device. Although there are some parts that confuse me due to the UI, I would still recommend it 9/10 because, overall, it's a chef's kiss! Review collected by and hosted on G2.com.

I always say this, it needs to improve more in the UI. As someone who was new in this field it really confused me at first navigating things. I would rate it an 8/10 for how easy it was. as i said, there are some parts that i got confused due to the UI. Review collected by and hosted on G2.com.

I use Ivanti Neurons for Unified Endpoint Management as a portal administrator in the high-tech energy sector, and it serves as an invaluable tool for our deployment. I love the efficient single pane of glass it provides to secure, manage, and track the entire distributed endpoint fleet. It allows us to maintain a rigid cybersecurity and compliance posture without interrupting active operations or causing downtime for our personnel. I like the ability to maintain seamless visibility and enforce security policies quietly in the background, which is crucial in the energy industry where disrupting users is not an option. Eventing neurons enable us to apply critical background patches, manage configurations, and stay compliant silently, ensuring our critical infrastructure remains secure without operational friction. Additionally, I appreciate the support for creating policies for a variety of systems, including servers, MacBooks, and Linux, covering all OS versions. Onboarding is highly streamlined through automated over-the-air enrollment and native zero-touch provisioning, which makes the process smooth and efficient. Review collected by and hosted on G2.com.

The initial setup has a steep learning curve. An administrative console can feel very overwhelming at the first due to the architecture complexity. Additionally, the reporting dashboard could be improved to make a custom granular compliance layout easier to build and customize right out of the box. A few things that need to be improved on the portal, but these are not deal-breaking. Review collected by and hosted on G2.com.

One of the best things about Ivanti Neurons for Unified Endpoint Management is that it lets me manage and secure all endpoints from a single console. This really simplifies administration across different device types and locations.

It’s also very helpful for automating patching, software deployment, and compliance enforcement, which cuts down on manual effort for IT teams and makes day-to-day operations smoother.

Another strong point is its integration with asset intelligence and automation. This helps IT teams identify issues faster and respond more proactively, instead of always reacting after problems appear. Review collected by and hosted on G2.com.

Common drawbacks of Ivanti Neurons for Unified Endpoint Management include a steep learning curve, especially for teams that are new to large-scale endpoint management platforms.

It can also feel complex to configure and maintain, particularly when you’re setting up policies, automations, and integrations across a wide range of device environments.

Some users also mention that the initial deployment and tuning effort can be relatively heavy. As a result, it often takes experienced administrators to get everything running smoothly and to achieve the best results. Review collected by and hosted on G2.com.

What I like best about Ivanti Neurons for Unified Endpoint Management is its ability to manage and secure a wide range of devices from a single, centralized platform. It provides comprehensive visibility into endpoints, making it easier for IT and security teams to monitor device health, enforce compliance, and deploy software or updates efficiently. The automation capabilities are particularly valuable, as they reduce repetitive manual tasks and help resolve common issues before users are impacted. I also appreciate its support for multiple operating systems, including Windows, macOS, iOS, Android, and Linux, allowing organizations to manage diverse environments without relying on multiple tools. Integration with security features such as patch management, vulnerability remediation, and policy enforcement strengthens an organization’s overall security posture. Additionally, the user-friendly interface and detailed reporting make it simple to track assets, measure compliance, and make informed decisions. Overall, Ivanti Neurons for UEM improves operational efficiency, enhances endpoint security, and delivers a better experience for both administrators and end users. Review collected by and hosted on G2.com.

While Ivanti Neurons for Unified Endpoint Management is a powerful solution, there are a few areas that could be improved. The initial setup and configuration can be complex, especially for organizations with large or hybrid environments, often requiring experienced administrators. Some advanced features have a steep learning curve, making onboarding challenging for new users. The user interface, although functional, can occasionally feel less intuitive than some competing UEM platforms, requiring extra navigation to complete routine tasks. Reporting and dashboard customization could also be more flexible, allowing easier creation of tailored reports for different stakeholders. In addition, certain software deployments or policy changes may take longer than expected to synchronize across all managed devices, depending on network conditions. Integration with some third-party solutions may require additional configuration or customization. Overall, these limitations do not outweigh the platform’s strengths, but addressing them would further improve usability, deployment efficiency, and the overall administrator experience. Review collected by and hosted on G2.com.

Unlike some native tools (like Microsoft Intune or WSUS) that struggle with non-Windows apps, Ivanti handles Windows, macOS, Linux, and over 350+ third-party applications (Chrome, Zoom, Adobe, etc.) in one interface. This eliminates the "silo effect" where your OS is secure but your PDF reader is a wide-open door for hackers. Review collected by and hosted on G2.com.

1. Agent Reliability and "Healthy Environment" Tax

One of the most frequent complaints from sysadmins is that the local agents can be finicky.

The Issue: Agents may occasionally hang, crash, or lose connection, requiring manual intervention to "fix the fixer."

The Impact: In a large environment, managing the health of the Ivanti agent itself can become a weekly task, partially offsetting the time saved by automation. Review collected by and hosted on G2.com.