Itential Platform
The Itential Platform is a network and infrastructure orchestration solution that enables enterprises and service providers to automate and manage change across hybrid, multi-domain environments. It helps IT, NetOps, and infrastructure teams coordinate, govern, and scale automation efforts across both traditional and modern architectures—from data center to cloud to edge—by integrating with existing tools and processes. The platform supports the full lifecycle of infrastructure automation, from design and execution to policy enforcement and self-service delivery. It provides both low-code and high-code interfaces to build and manage automation workflows for use cases such as device configuration, software upgrades, network validation, and service provisioning. The platform connects to ITSM systems, CI/CD pipelines, and source-of-truth systems, allowing organizations to orchestrate changes across teams, technologies, and domains. A key component of the platform is the Itential Automation Gateway (IAG), which provides secure, on-premises execution of automations. IAG enables teams to operationalize existing automation assets—including Python scripts, Ansible playbooks, and Terraform plans—without re-writing or migrating them. By integrating with Git, IAG dynamically pulls automation code and builds isolated virtual environments to ensure consistent, dependency-aware execution. It exposes automations as APIs and includes enterprise-grade controls like role-based access, audit logging, and secrets management. Key capabilities of the Itential Platform include: Unified orchestration for hybrid, multi-vendor, and multi-domain environments Workflow builder supporting both low-code visual design and high-code logic Integration with ITSM, CI/CD, monitoring, and source-of-truth systems Self-service access to infrastructure services through APIs and portals On-premises automation execution via IAG with dynamic virtual environments Role-based access control, audit trails, and policy enforcement This platform supports use cases such as configuration management, software upgrades, infrastructure provisioning, compliance enforcement, and integration with AI-driven observability systems. It is used by large enterprises and service providers to reduce manual effort, standardize change, and improve the speed, security, and scale of infrastructure operations.
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