ITBI Reviews & Provider Details

ITBI™ by SMT Data is a mainframe performance and capacity management software that transforms complex mainframe data into actionable insights. It provides detailed visibility into IT resource consumption, showing who is using which resources, how much, and when, across time periods, departments, and systems. By enriching technical metrics with business context, ITBI supports mainframe cost optimization, strategic planning, and data-driven decisions across IT, finance, and sourcing teams. This enables enterprises to align infrastructure usage with financial accountability and performance goals more effectively. The platform collects and processes SMF (System Management Facility) data from z/OS mainframes in a secure, cloud-based data lake and SQL Server warehouse. This data is decoded, enriched with organizational context, and structured into OLAP-style Data Cubes for in-depth analysis and reporting. ITBI includes over 500 standard reports developed through decades of collaboration with enterprise users. These cover a broad range of mainframe infrastructure, usage, and performance topics, enabling both rapid onboarding and long-term operational insight. Key capabilities include: Drill-down analysis of system and workload behavior Business mapping to link IT usage to departments, services, or applications Flexible data export for integration with ITFM, FinOps, or BI platforms Role-based insights for operations, finance, and management Fully managed cloud delivery (ITBIaaS) with built-in security and compliance (ISO27001, SOC 2 Type II) ITBI is used by organizations with on-premise or outsourced mainframes, including banks, insurance providers, telecom operators, and government agencies. Example: DNB, Norway’s largest financial services group, used ITBI™ to eliminate unnecessary workloads and optimize components—achieving a 25% MIPS reduction over one year.