# iPostal1 Reviews **Vendor:** iPostal1 **Category:** [Virtual Mailbox Software](https://www.g2.com/categories/virtual-mailbox) **Average Rating:** 3.8/5.0 **Total Reviews:** 11 ## About iPostal1 iPostal1 Digital Mailbox allows users to manage and forward postal mail, packages and more from their smartphone, tablet, or online. ## iPostal1 Reviews ### 1. Really depends on the specific location you are using **Rating:** 2.5/5.0 stars **Reviewed by:** Zakhar I. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about iPostal1?** Their network and choice of addresses are extensive. If you are going for a specific city or part of town, this would be a good options to consider. **What do you dislike about iPostal1?** The platform itself feels really outdated. The interface lacks the user-friendliness you'd expect from a modern service - navigation was clunky and the overall experience felt like something from 10 years ago. But the bigger issue is their business model. They provide the platform for independent mail shops to handle the actual scanning and digitization. Since these locations are independently owned and operated, there's no real quality control or consistency across different locations. I actually visited the location I was considering and talked to the staff, which gave me some red flags about trusting them with my business mail. The setup didn't feel professional enough for handling important documents, and since they're not directly affiliated with iPostal1, there's limited recourse if things go wrong. **What problems is iPostal1 solving and how is that benefiting you?** Access your mail virtually from anywhere and decide what you want to do with it. ### 2. iPostal1 at Postal Wrold **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about iPostal1?** The ease of use. They make the training very simple, and the app is very straightforward so you are able to move around without any confusion. **What do you dislike about iPostal1?** We have just opened our business, and have recently started using iPostal1. So far, we have no complaints. **What problems is iPostal1 solving and how is that benefiting you?** They do most of the work for us. Customers sign up on their website, fill out and upload all the necessary documents, then once they have been approved, the customer is then sent over to our store for approval as well. I wouldn't say that they are solving problems, I would say they are preventing them. ### 3. Good tools, fair price, still up to local contract **Rating:** 3.5/5.0 stars **Reviewed by:** Ron S. | Crisis Line Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about iPostal1?** They have great tools built into their software. I like consolidating for shipping and the ability to have your mail forwarded. **What do you dislike about iPostal1?** Everything boils down to how your local distributor handles your mail. Our base location is a Staples store. That's where the problems can come up. **What problems is iPostal1 solving and how is that benefiting you?** Our companies on the road a lot, so having our mail forward to us has been a great benefit ### 4. Easy to use when working away from the office **Rating:** 4.5/5.0 stars **Reviewed by:** Hosein K. | Program Manager, Utilities, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about iPostal1?** iPostal1’s virtual mailbox service provided an opportunity to deal with my mails while moving around in conducting my business. They allowed me to feel that I can get scans of my mail online and request forwarding by simply swiping my fingers. **What do you dislike about iPostal1?** One of the main frustrations that I experienced was variation in the forwarding time I got. Sometimes the post reached me immediately as I requested it through the mail but at other times it took a long time to get through. **What problems is iPostal1 solving and how is that benefiting you?** iPostal1 is an important service for anyone who wants a good way to sort their mail, or who may be frequently away from home. The freedom to check mail scans and request forwarding also reduces the pressure of missing a delivery in the home. ### 5. iPostal... another virtual mailbox service. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about iPostal1?** The most helpful thing about iPostal is about their virtual mailbox service. **What do you dislike about iPostal1?** The requirements it ask from users outside the US. **What problems is iPostal1 solving and how is that benefiting you?** The virtual mailbox service as it helped me before when I needed a US based address for my MailChimp to be used for our marketing efforts. ### 6. Expert Digital Mailbox **Rating:** 4.5/5.0 stars **Reviewed by:** Vaibhav K. | Salesforce Developer, Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about iPostal1?** I appreciate the range of locales that iPostal1 provides for virtual addresses. **What do you dislike about iPostal1?** There are sometimes delays in receiving updates for mail notifications. **What problems is iPostal1 solving and how is that benefiting you?** I can handle my mail online with iPostal1, which saves me time and clears up clutter at home. ### 7. Pretty good if you don't have a lot of mails. **Rating:** 4.0/5.0 stars **Reviewed by:** mollie c. | owner, Arts and Crafts, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2022 **What do you like best about iPostal1?** Virtual address to protect the privacy of my personal address. The subscription fee is cheaper compared to UPS and USPS mailboxes. They also discard junk mail for you for free. **What do you dislike about iPostal1?** It costs money to pick up ANY mail. They will forward mails to you but it costs more. The price shown in the account is different from what they actually charge. It costs more than $2 to forward a letter, and close to $10 to forward a small package. **Recommendations to others considering iPostal1:** if you receive a lot of mail to a virtual mailbox, iPostal1 may not be the cheapest option. However, the option to have the mail forwarded to you does come in handy if you do not want to check the mailbox in person. **What problems is iPostal1 solving and how is that benefiting you?** Virtual address to protect the privacy of my personal address. The subscription fee is cheaper compared to UPS and USPS mailboxes. ### 8. Simplified Mail **Rating:** 4.5/5.0 stars **Reviewed by:** Ivy F. | The Body Relationship Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about iPostal1?** I appreciate the say that ipostal1 makes my mail easily accessible through mobile app and digital services. **What do you dislike about iPostal1?** The only disadvantage is that the closest box to me is about 40 minutes away. **Recommendations to others considering iPostal1:** This is an affordable, accessible option, especially for small businesses or entrepreneurs. **What problems is iPostal1 solving and how is that benefiting you?** I am able to have a business mailing address, see my mail online and even decide what to keep or throw away, based on the app. ### 9. Great but... **Rating:** 0.5/5.0 stars **Reviewed by:** Takyashilah S. | promoter/manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2019 **What do you like best about iPostal1?** I love that you have a variety of options in where you can get your mail from. You have 2 separate sets of customer service people that can tend to your needs which can be helpful based on your needs at the time. **What do you dislike about iPostal1?** This company is pretty much a network that makes things better for the consumer that needs help finding a mailbox, generally speaking. Now because this is what they are, when things go wrong they have no way in verifying and of The Who’s, what’s, when or where’s. That doesn’t help me when I am trying to locate my package. **Recommendations to others considering iPostal1:** Make sure you keep track of things you order and have the local post office phone number near by. **What problems is iPostal1 solving and how is that benefiting you?** Initially having a trusted receiver for my mail when it came in stopped me from loosing money at my job: there were days I just kept missing the delivery person. ### 10. Great basic mailbox service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2019 **What do you like best about iPostal1?** I like that I can have my mail scanned or pick it up in store **What do you dislike about iPostal1?** Sometimes my emails requesting support are not answered **What problems is iPostal1 solving and how is that benefiting you?** I am able to maintain my privacy by using a different address for my business rather than my home address ### 11. Very useful, easy to maneuver **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2018 **What do you like best about iPostal1?** The interactive webinars that customers could get questions answered with **What do you dislike about iPostal1?** Cannot think of anything at this time. Just continue to enhance troubleshooting feature **What problems is iPostal1 solving and how is that benefiting you?** Different regulations regarding shipping both domestic and international. Have been given more insight to specific rules and regulations regarding shipping. - [View iPostal1 pricing details and edition comparison](https://www.g2.com/products/ipostal1/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+10%3A31%3A29+-0500&secure%5Bsession_id%5D=930f4092-caea-428b-992b-c22337e565f2&secure%5Btoken%5D=e46a5edf008b18941cadb8a102f420953e25ec84ea4213c0ec5835dd0e9af0d1&format=llm_user) ## iPostal1 Features **Physical Mail** - Check Deposit - Package Handling - Shredding - Physical Storage - Mail Bundling **Software Platform** - Mobile Application - Notifications - Unlimited Cloud Storage - Multiple Logins - Filters **Agentic AI - Virtual Mailbox** - Autonomous Task Execution - Cross-system Integration ## Top iPostal1 Alternatives - [Anytime Mailbox](https://www.g2.com/products/anytime-mailbox/reviews) - 3.3/5.0 (12 reviews) - [PostScanMail](https://www.g2.com/products/postscanmail/reviews) - 3.6/5.0 (13 reviews) - [PhysicalAddress](https://www.g2.com/products/physicaladdress/reviews) - 4.9/5.0 (5 reviews)