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Intershop Commerce Suite

3.5
(3)

E-Commerce Software. A firm foundation is essential for efficient online business. We have been supplying reliable e-commerce solutions since 1994. Consolidate your multi-channel operations on a single e-commerce platform and get ready to go global!

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Intershop Commerce Suite Reviews

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Intershop Commerce Suite review by Courtney K.
Courtney K.
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"Lots of functionalities and options"

What do you like best?

I like that we are able to expand in many areas and add new functionalities. They have lots of options and a good team to work with.

What do you dislike?

There "manual" and how to documents online are very difficult to read and understand. They need a shorter version or a better document for customers that covers top FAQ, maybe? There are many options but it can get tricky to add/edit these things if you are new to the system and can't afford to constantly work with the developer.

Recommendations to others considering the product

Be sure to do your research and ask all questions up front. Do the due diligence of putting together requirements and making sure all integrations are possible and what is and is not included in their out of box (OOB) platform.

What business problems are you solving with the product? What benefits have you realized?

We are optimizing our eCommerce website and needed a new platform that would allow us to grow and expand in many areas. We have been able to add new integrations, products, functionalities and grow our revenue.

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Intershop Commerce Suite review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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"Excellent ecommerce system"

What do you like best?

Its very easy to scale. We have customer all over the world and each region can have different look and feel and use the same set of code. Installation once done does not require much tinkering.

What do you dislike?

The documentation is hard to read. The AWS is supported but seems to be not ready yet. The major hurdle is upgrade. It takes lot of time and energy to upgrade.

Recommendations to others considering the product

If you are looking for intershop in AWS i would say wait for some time.

What business problems are you solving with the product? What benefits have you realized?

ecommerce. Its very easy to grow and scale.

What E-Commerce Platforms solution do you use?

Thanks for letting us know!
Intershop Commerce Suite review by Tyler Y.
Tyler Y.
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Verified Current User
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content

"Robust but cumbersome"

What do you like best?

It's fairly easy to get up and running, and can make big projects manageable if you can get your catalog into the right format for import and don't need much in the way of customization.

What do you dislike?

It's more difficult than it needs to be to change product pictures, and next to impossible to redesign pages or checkout processes without a good deal of back-end development work. In general, it's not very flexible and many of the controls are counter-intuitive.

Recommendations to others considering the product

It's a decent out-of-the box platform for medium-sized businesses, but you're probably going to be better off spending a little more to get a more modern, better-supported e-commerce solution.

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