--- title: Intershop Commerce Platform Reviews meta\_title: 'Intershop Commerce Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 43 reviews by the users' company size, role or industry to find out how Intershop Commerce Platform works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 43 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

### Intershop Commerce Platform Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **extensive out-of-the-box B2B features** and seamless Azure integration of Intershop Commerce Platform. [(13 mentions)](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1207049&qs=pros-and-cons#reviews)

Users value the **extensive out-of-the-box B2B features** of Intershop, enhancing business integration and deployment speed. [(13 mentions)](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1206790&qs=pros-and-cons#reviews)

Users value the **customizability** of Intershop Commerce Platform, enabling easy feature implementation and adaptation to business needs. [(10 mentions)](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1206944&qs=pros-and-cons#reviews)

Users appreciate the **ease of use** of Intershop Commerce Platform for seamless integration and feature management. [(9 mentions)](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1206640&qs=pros-and-cons#reviews)

Users value the **high customization** options of Intershop Commerce Platform, allowing tailored solutions for specific B2B needs. [(6 mentions)](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1941685&qs=pros-and-cons#reviews)

Users find **limited customization** options in the Intershop Commerce Platform, making it challenging to tailor to specific needs. [(5 mentions)](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1206626&qs=pros-and-cons#reviews)

Users find the **customization difficulty** of the Intershop Commerce Platform challenging, particularly for those lacking experience. [(3 mentions)](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1207033&qs=pros-and-cons#reviews)

Users find the **difficult customization** of the Intershop Commerce Platform challenging, particularly for those lacking development experience. [(3 mentions)](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1941694&qs=pros-and-cons#reviews)

Users face **integration issues** with the Intershop Commerce Platform, complicating content management and requiring third-party solutions. [(3 mentions)](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1206801&qs=pros-and-cons#reviews)

Users find the **interface issues** daunting, noting it lacks intuitiveness and requires significant time to learn. [(3 mentions)](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1941674&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Intershop Commerce Platform

##### 1. B2B

Users appreciate the **extensive out-of-the-box B2B features** and seamless Azure integration of Intershop Commerce Platform.
[
See 13 mentions
](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1207049&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Niall M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niall M.")
NM

Niall M.

4.0/5

"Versatile Platform with B2B Focus"

What do you like about Intershop Commerce Platform?

I appreciate that the Intershop Commerce Platform allows us to own the customer experience while seamlessly integrating with our ERP and PIM system to

 ![phil n.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "phil n.")
PN

phil n.

Mid-Market (51-1000 emp.)

4.0/5

"User-Friendly with Easy Setup, Needs Mobile Enhancement"

What do you like about Intershop Commerce Platform?

I appreciate the user-friendly nature of the Intershop Commerce Platform, which makes it accessible for anyone, regardless of whether they are experie

##### 2. B2B Sales

Users value the **extensive out-of-the-box B2B features** of Intershop, enhancing business integration and deployment speed.
[
See 13 mentions
](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1206790&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Niall M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niall M.")
NM

Niall M.

4.0/5

"Versatile Platform with B2B Focus"

What do you like about Intershop Commerce Platform?

I appreciate that the Intershop Commerce Platform allows us to own the customer experience while seamlessly integrating with our ERP and PIM system to

 ![phil n.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "phil n.")
PN

phil n.

Mid-Market (51-1000 emp.)

4.0/5

"User-Friendly with Easy Setup, Needs Mobile Enhancement"

What do you like about Intershop Commerce Platform?

I appreciate the user-friendly nature of the Intershop Commerce Platform, which makes it accessible for anyone, regardless of whether they are experie

##### 3. Customizability

Users value the **customizability** of Intershop Commerce Platform, enabling easy feature implementation and adaptation to business needs.
[
See 10 mentions
](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1206944&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Intershop is a very good and scalable platform with rich functionality for the B2B market."

What do you like about Intershop Commerce Platform?

It is cloud based. You can start small and grow. It has a rich flavour of different functionality that is customizable. There are API:s for all the fu

 ![Remko P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Remko P.")
RP

Remko P.

Mid-Market (51-1000 emp.)

4.0/5

"Intershop is a flexible Commerce platform"

What do you like about Intershop Commerce Platform?

The B2B functionality and the way you can adapt the standard functionality to use in a project and overide parts or add functionality.

##### 4. Ease of Use

Users appreciate the **ease of use** of Intershop Commerce Platform for seamless integration and feature management.
[
See 9 mentions
](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1206640&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Niall M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niall M.")
NM

Niall M.

4.0/5

"Versatile Platform with B2B Focus"

What do you like about Intershop Commerce Platform?

I appreciate that the Intershop Commerce Platform allows us to own the customer experience while seamlessly integrating with our ERP and PIM system to

 ![phil n.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "phil n.")
PN

phil n.

Mid-Market (51-1000 emp.)

4.0/5

"User-Friendly with Easy Setup, Needs Mobile Enhancement"

What do you like about Intershop Commerce Platform?

I appreciate the user-friendly nature of the Intershop Commerce Platform, which makes it accessible for anyone, regardless of whether they are experie

##### 5. Customization

Users value the **high customization** options of Intershop Commerce Platform, allowing tailored solutions for specific B2B needs.
[
See 6 mentions
](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1941685&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Intershop is a very good and scalable platform with rich functionality for the B2B market."

What do you like about Intershop Commerce Platform?

It is cloud based. You can start small and grow. It has a rich flavour of different functionality that is customizable. There are API:s for all the fu

CS

C S.

Enterprise (\> 1000 emp.)

4.0/5

"Scalable and flexible B2B e-commerce platform with very good technical support"

What do you like about Intershop Commerce Platform?

The platform offers a lot of B2B features and processes out of the box. Furthermore, it is highly customizable and can therefore fulfill even very spe

### 5 Cons or Disadvantages of Intershop Commerce Platform

##### 1. Limited Customization

Users find **limited customization** options in the Intershop Commerce Platform, making it challenging to tailor to specific needs.
[
See 5 mentions
](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1206626&qs=pros-and-cons#reviews)

See Related User Reviews

CS

C S.

Enterprise (\> 1000 emp.)

4.0/5

"Scalable and flexible B2B e-commerce platform with very good technical support"

What do you dislike about Intershop Commerce Platform?

There are some aspects in the platform architecture and technical concepts that recommend themselves for a review. While the platform itself is very

 ![Andreas G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andreas G.")
AG

Andreas G.

Small-Business (50 or fewer emp.)

4.5/5

"Still one of the best B2B e-commerce solutions"

What do you dislike about Intershop Commerce Platform?

Some technical concepts should be renewed. You should have more freedom in terms of deployments (which is planned for the future).

##### 2. Customization Difficulty

Users find the **customization difficulty** of the Intershop Commerce Platform challenging, particularly for those lacking experience.
[
See 3 mentions
](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1207033&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Niall M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niall M.")
NM

Niall M.

4.0/5

"Versatile Platform with B2B Focus"

What do you dislike about Intershop Commerce Platform?

I find the CMS provided by the Intershop Commerce Platform is not easy for the end user to manage content, it has a lot of functionality but is very d

 ![Juan Manuel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan Manuel R.")
JR

Juan Manuel R.

Small-Business (50 or fewer emp.)

5.0/5

"The ideal software for deploying B2B commerce portals"

What do you dislike about Intershop Commerce Platform?

Complex to develop and customize at the beggining.

##### 3. Difficult Customization

Users find the **difficult customization** of the Intershop Commerce Platform challenging, particularly for those lacking development experience.
[
See 3 mentions
](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1941694&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Niall M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niall M.")
NM

Niall M.

4.0/5

"Versatile Platform with B2B Focus"

What do you dislike about Intershop Commerce Platform?

I find the CMS provided by the Intershop Commerce Platform is not easy for the end user to manage content, it has a lot of functionality but is very d

 ![Juan Manuel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan Manuel R.")
JR

Juan Manuel R.

Small-Business (50 or fewer emp.)

5.0/5

"The ideal software for deploying B2B commerce portals"

What do you dislike about Intershop Commerce Platform?

Complex to develop and customize at the beggining.

##### 4. Integration Issues

Users face **integration issues** with the Intershop Commerce Platform, complicating content management and requiring third-party solutions.
[
See 3 mentions
](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1206801&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Niall M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niall M.")
NM

Niall M.

4.0/5

"Versatile Platform with B2B Focus"

What do you dislike about Intershop Commerce Platform?

I find the CMS provided by the Intershop Commerce Platform is not easy for the end user to manage content, it has a lot of functionality but is very d

 ![Seth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seth B.")
SB

Seth B.

Mid-Market (51-1000 emp.)

5.0/5

"A flexible solution with great support."

What do you dislike about Intershop Commerce Platform?

European technical support could make complex issues more challenging to coordinate resolution when escalation is required beyond the implementation p

##### 5. Interface Issues

Users find the **interface issues** daunting, noting it lacks intuitiveness and requires significant time to learn.
[
See 3 mentions
](https://www.g2.com/products/intershop-commerce-platform/reviews?filters%5Bsentiment_snippet%5D=1941674&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Emil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emil M.")
EM

Emil M.

Small-Business (50 or fewer emp.)

3.5/5

"B2B Platform with many features out of the box"

What do you dislike about Intershop Commerce Platform?

Although Intershop has a lot of features, it is not really possible to make the platform smaller in case you don't use all its features. Backoffice al

 ![Steffen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steffen H.")
SH

Steffen H.

Small-Business (50 or fewer emp.)

5.0/5

"real enterprise solution and true partnership"

What do you dislike about Intershop Commerce Platform?

\* back office needs a facelift, a more modern UI

## Top-Rated Alternatives

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 ![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud")

SAP Commerce Cloud

4.3/5(334)

](https://www.g2.com/products/sap-commerce-cloud/reviews)

[

 ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce")

Salesforce B2C Commerce

4.3/5(593)

](https://www.g2.com/products/salesforce-b2c-commerce/reviews)

[

 ![Shopify](https://images.g2crowd.com/uploads/product/hd_favicon/35dd8dc3f84d1a799e31ceacd386b12e/shopify.svg "Shopify")

Shopify

4.4/5(5,126)

](https://www.g2.com/products/shopify/reviews)

[
View All Alternatives
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 ![Niall M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niall M.")
NM

Niall M.

12/4/2025

"Versatile Platform with B2B Focus"

4/5

What do you like best about Intershop Commerce Platform?

I appreciate that the Intershop Commerce Platform allows us to own the customer experience while seamlessly integrating with our ERP and PIM system to provide the essential information we need. Its ability to enable the creation of a separate marketplace built on Mirakl has opened new revenue streams for our business. I value the out-of-the-box B2B functionality, such as complex price and range management, which suits our business needs. Additionally, the platform's flexibility in working alongside other tools like Mirakl, Mulesoft, Stibo PIM, Elastic Search, and Algonomy demonstrates its ability to adapt and integrate within our existing digital ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Intershop Commerce Platform?

I find the CMS provided by the Intershop Commerce Platform is not easy for the end user to manage content, it has a lot of functionality but is very different to the CMS of a shopify for example. This necessitates the integration with a third-party CMS to achieve the desired experience. Additionally, the initial setup was complex because it required customization to deliver the needed experience and incorporate some features from our previous platform. Review collected by and hosted on G2.com.

What problems is Intershop Commerce Platform solving and how is that benefiting you?

I use Intershop Commerce Platform for its B2B functionality and integration capabilities, allowing us to manage pricing and create a new marketplace, while integrating key systems like ERP and PIM, boosting revenue and efficiency. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Noelie J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noelie J.")
NJ

Noelie J.

12/4/2025

"Solid and Reliable but Expensive Upgrades"

3/5

What do you like best about Intershop Commerce Platform?

I appreciate the robustness and reliability of the Intershop Commerce Platform. It provides us with a solid foundation on which we can build our e-commerce operations without worrying about the system's stability. We have good working relationships and very good collaboration, which is essential for success in our deployments of new developments. The initial installation of the platform went rather smoothly, which facilitated our transition to this solution. Review collected by and hosted on G2.com.

What do you dislike about Intershop Commerce Platform?

Upgrades are always complicated and costly, particularly the ICM upgrade. Although significant efforts have been made to simplify this process through dedicated tools and support, it remains a challenging step requiring a substantial investment, and it is complicated to gain management's acceptance. Review collected by and hosted on G2.com.

What problems is Intershop Commerce Platform solving and how is that benefiting you?

I use Intershop Commerce Platform to easily deploy new developments. The solution is solid and reliable, allowing for good collaboration. However, upgrades are complex and costly, requiring dedicated tools and significant investment. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![phil n.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "phil n.")
PN

phil n.

Vice President

Mid-Market (51-1000 emp.)

11/21/2025

"User-Friendly with Easy Setup, Needs Mobile Enhancement"

4/5

What do you like best about Intershop Commerce Platform?

I appreciate the user-friendly nature of the Intershop Commerce Platform, which makes it accessible for anyone, regardless of whether they are experienced with computers or are completely new to it. This ease of use means that I can intuitively manage my B2B transactions without needing extensive training or support. Additionally, I find the initial setup process of the platform remarkably easy, as it operates as a plug-and-play application. This convenience saves me time and effort, allowing for a swift implementation into my business operations. Overall, these features contribute to solving scaling challenges in my business efficiently, and I'm pleased with how the platform supports these needs. Review collected by and hosted on G2.com.

What do you dislike about Intershop Commerce Platform?

I face challenges when using Intershop Commerce Platform as a mobile app. Review collected by and hosted on G2.com.

What problems is Intershop Commerce Platform solving and how is that benefiting you?

I use the Intershop Commerce Platform to manage B2B transactions and scale my business. Its user-friendly and plug-and-play nature makes it accessible for both experienced users and newbies. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Seth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seth B.")
SB

Seth B.

Senior Product Manager

Mid-Market (51-1000 emp.)

7/7/2025

"A flexible solution with great support."

5/5

What do you like best about Intershop Commerce Platform?

Intershop Commerce Platform has been a perfect fit for our needs. It offers enough flexibility to adapt to the unique challenges and needs of our business, and can be scaled up to grow with our vision over the longer term. The support has been outstanding, starting with an exceptional implementation partner that helped shepherd our journey. We were able to quickly and easily stand up the platform and can manage it within the business, rather than requiring specialized skill sets. Review collected by and hosted on G2.com.

What do you dislike about Intershop Commerce Platform?

European technical support could make complex issues more challenging to coordinate resolution when escalation is required beyond the implementation partner. Review collected by and hosted on G2.com.

What problems is Intershop Commerce Platform solving and how is that benefiting you?

In addition to being a commerce solution for our B2B channels, it has helped us organize and identify product data that needs cleanup and enrichment. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Baris C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Baris C.")
BC

Baris C.

Marketing Manager

Small-Business (50 or fewer emp.)

1/20/2025

"Future-proof B2B e-commerce platform with intuitive features"

5/5

What do you like best about Intershop Commerce Platform?

Intershop is a flexible and future-proof platform that stands out with its comprehensive standard functionalities, especially in the B2B sector. The integration of innovative technologies such as AI makes Intershop a modern platform that enhances the competitiveness of businesses.

In the area of marketing tools, there are numerous possibilities, such as implementing targeted customer communication and promotions directly within the shop. Review collected by and hosted on G2.com.

What do you dislike about Intershop Commerce Platform?

The Intershop user interface is not intuitive in some areas and requires a certain training period. Review collected by and hosted on G2.com.

What problems is Intershop Commerce Platform solving and how is that benefiting you?

In the area of marketing, Intershop provides several features that make it easy to design and execute marketing activities directly within the shop. In addition, the platform enables the seamless integration of many well-established third-party software solutions, creating a comprehensive and efficient system. This flexibility allows us to optimise our overall marketing efforts. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Roel v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roel v.")
RV

Roel v.

Eigenaar

Mid-Market (51-1000 emp.)

11/8/2024

"Intershop, B2B commerce specialist with the ability to adapt to any organisation"

5/5

What do you like best about Intershop Commerce Platform?

Intershop has a full package of B2B features supported by real B2B data models for customers and pricing.

Unlike other SaaS solutions it is still possible to adapt the technical layer to fit features to business needs.

With the current strategy Intershop also evolves into a solution that can be used in a composable architecture. Review collected by and hosted on G2.com.

What do you dislike about Intershop Commerce Platform?

Although the customer support processes have improved drastically lately, there are still challenges in fitting the customer wishes into the operational processes of Intershop. Review collected by and hosted on G2.com.

What problems is Intershop Commerce Platform solving and how is that benefiting you?

Intershop has enabled us to create multiple quick and easy to use User Interfaces for our users to purchase their desired products with confidence.

Our main customers are customers working in care that have to purchase the food for the people in their care. This is a task that requires knowledge on the right food ingredients, but where our customers experience time constraints. We help them by suggesting menus and dishes tailored to the people in their facilities.

For each customer there are separate contracted prices negotiated. All this pricing logic is handled by Intershop (sourced from the Microsoft Dynamics ERP).

And we support the customer setup of buyers being able to purchase food for multiple locations, with people having different roles within the organisation. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

RE

Roland E.

Director Software Engineering

Enterprise (\> 1000 emp.)

10/18/2024

"Complete Experience for Enterprise-grade Commerce Solutions"

4/5

What do you like best about Intershop Commerce Platform?

Intershop Commerce is a trusted leader in the realm of enterprise-grade eCommerce solutions. I mostly like that it offers a robust suite of B2B features and comprehensive functionality that can be utilized straight out of the box. With a proven track record of supporting numerous large-scale online retailers, it efficiently manages vast product inventories and processes millions of orders. Additionally, its powerful business API ensures seamless integration with other systems. Review collected by and hosted on G2.com.

What do you dislike about Intershop Commerce Platform?

Due to its extensive nature, the application may lack some flexibility in distinguishing which components to utilize internally and which to manage externally. Review collected by and hosted on G2.com.

What problems is Intershop Commerce Platform solving and how is that benefiting you?

We as a solution provider are using Intershop Commerce for large and complex eCommerce applications for our clients. Multi-country, multi-currency online markets with hierarchical product catalogues can be implemented reliably. The performance and stability of Intershop Commerce benefits us in our relationships to our clients, which usually results in trustful long-standing partnerships. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

CS

C S.

director consulting IT

Enterprise (\> 1000 emp.)

12/17/2024

"Scalable and flexible B2B e-commerce platform with very good technical support"

4/5

What do you like best about Intershop Commerce Platform?

The platform offers a lot of B2B features and processes out of the box. Furthermore, it is highly customizable and can therefore fulfill even very specific customer requirements. If technical support is needed, there is a team of experts that provide good and well-founded solutions. The integration of the platform in a system landscape is very well supported by the platform architecture. Review collected by and hosted on G2.com.

What do you dislike about Intershop Commerce Platform?

There are some aspects in the platform architecture and technical concepts that recommend themselves for a review.

While the platform itself is very flexible in regards to customizations, there are (still) some limitations in regards to operational activities for the partners. Review collected by and hosted on G2.com.

What problems is Intershop Commerce Platform solving and how is that benefiting you?

Providing a tailor-made e-commerce solution for B2B clients Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

UK

Ulrike K.

Project Manager E-Commerce

Small-Business (50 or fewer emp.)

12/13/2024

"For us the perfect software for deploying B2B e-commerce portals, for all complexities and sizes!"

5/5

What do you like best about Intershop Commerce Platform?

Intershop Commerce is known as a trusted leader in enterprise-grade e-Commer solutions. It comes with a massive bunch of B2B-features to adapt them to the customers needs and usecases, thats very convenient and useful. Honestly - as a yearlong partner we have the feeling, there is literally nothing we can´t do with Intershop! Review collected by and hosted on G2.com.

What do you dislike about Intershop Commerce Platform?

The documentation is sometimes not as up-to-date as the rolled-out functionalities. We´d love to see more CMS-functionalities and the possibility to Administrate the Content better. Review collected by and hosted on G2.com.

What problems is Intershop Commerce Platform solving and how is that benefiting you?

Intershop Commerce helps us to create Commerce Platforms, tailored for hatever the customer needs from it. It´s very solid, stable, secure and is the ideal partner for our complex projects. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Jurriën K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jurriën K.")
JK

Jurriën K.

Oprichter en eigenaar

Internet

Mid-Market (51-1000 emp.)

11/27/2024

"Powerful, scalable and flexible B2B e-commerce platform"

4.5/5

What do you like best about Intershop Commerce Platform?

De Nieuwe Zaak (DNZ) is an experienced -sice 2005- e-commerce agency and has been implementing Intershop for many years already. We love the B2B fit-for-use of Intershop. Lots of functionalities, accessible via API's for PWA use. We created an accelerator pack including a modern React-based PWA, integration options, selenium tested and more. This gives the project a short time to market.

Our customers value the stability and scalablity of the platform. Even better in the SaaS/PaaS version. There's a lot of AI on the roadmap, as well as making it more and more composable. Review collected by and hosted on G2.com.

What do you dislike about Intershop Commerce Platform?

Intershop is still a bit of a dark horse. Perhaps not as sexy as some MACH alternatives, but a lot easier to start with, a lower TCO and to be able to start a bit monolithic. And make it composable step by step. That really is possible.

Hosting of the application and PWA used to be pretty complex, but Intershop now offers solid PaaS options, as well as ways of hosting external PWA's. Intershop's own PWA is Angular based, but there are proven ways to implement other PWA's. Review collected by and hosted on G2.com.

What problems is Intershop Commerce Platform solving and how is that benefiting you?

Our focus is on B2B companies stepping up in their digital maturity. Replacing simple online order forms with professional e-commerce solutions. The platform must be the fundament for their webshop, their self-service options, their outlets and be connected to their ERP systems. Intershop is a great solution to handle this. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

##### Categories on G2

[E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)[Omnichannel Commerce](https://www.g2.com/categories/omnichannel-commerce)

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