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Compare Intershop Commerce Platform and SAP Commerce Cloud 
At a Glance
Market Segments
Mid-Market (39.5% of reviews)
Enterprise (46.2% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Intershop Commerce Platform
Star Rating
(43)4.4 out of 5
Market Segments
Mid-Market (39.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSAP Commerce Cloud
Star Rating
(288)4.3 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Commerce Cloud excels in its reporting and analytics capabilities, with a score of 8.9, while Intershop Commerce Platform falls short with a score of 6.9. Reviewers mention that the detailed insights provided by SAP help in making informed business decisions.
- Reviewers mention that SAP Commerce Cloud offers superior order management features, scoring 8.5 compared to Intershop's 8.3. Users say that the streamlined checkout process in SAP enhances customer experience significantly.
- G2 users highlight that SAP Commerce Cloud's headless commerce capabilities, particularly its REST APIs, score 8.7, which is on par with Intershop's 8.8. However, users report that SAP's extensibility is more robust, allowing for greater customization in their e-commerce solutions.
- Users on G2 indicate that SAP Commerce Cloud provides better customer management tools, scoring 8.9 for order status and information access, while Intershop's scores are lower. Reviewers mention that the email notifications feature in SAP is particularly effective in keeping customers informed.
- Reviewers say that SAP Commerce Cloud shines in its omnichannel features, particularly in retail management and POS integration, scoring 8.8 and 8.9 respectively. In contrast, Intershop's POS integration score of 4.8 is a significant drawback, as users report challenges in synchronizing sales across channels.
- Users report that SAP Commerce Cloud's security features are rated highly at 8.7, while Intershop's score of 8.8 is slightly better. However, reviewers mention that SAP's overall performance and reliability score of 8.5 is a strong point, ensuring a stable e-commerce environment.
Pricing
Entry-Level Pricing
Intershop Commerce Platform
Essential
Contact Us
Ideal for medium and large enterprises with diverse sales processes, brands and business models looking to grow online.
- Complete commerce capabilities
- Content Management System
- Product Information Management
SAP Commerce Cloud
No pricing availableFree Trial
Intershop Commerce Platform
No trial information availableSAP Commerce Cloud
Free Trial is available
Ratings
Meets Requirements
8.8
36
8.7
212
Ease of Use
7.3
36
8.1
220
Ease of Setup
7.4
35
7.9
159
Ease of Admin
7.7
33
8.2
94
Quality of Support
8.3
35
8.6
203
Has the product been a good partner in doing business?
8.8
34
8.4
87
Product Direction (% positive)
9.0
34
8.9
205
Features by Category
Order Entry
Not enough data
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Order Tracking
Not enough data
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Inventory Management
Not enough data
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Customer Management
Not enough data
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Subscription Management
Not enough data
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Agentic AI - Order Management
Not enough data
9.2
6
Not enough data
8.1
6
Headless Commerce
8.8
26
8.3
80
8.8
26
8.4
83
8.1
26
8.3
82
8.1
26
8.5
86
7.9
26
8.5
86
Generative AI
Feature Not Available
8.1
33
Feature Not Available
8.0
33
Agentic AI - E-Commerce Platforms
Not enough data
8.3
20
Not enough data
8.4
20
Not enough data
8.1
20
Not enough data
7.6
20
Not enough data
7.8
20
Not enough data
7.8
20
Merchandising/Marketing
7.2
29
8.1
105
7.3
28
8.3
131
7.7
28
8.1
132
|
Verified
9.2
28
8.1
130
|
Verified
8.2
28
8.0
125
7.5
28
8.0
127
|
Verified
7.4
27
8.3
105
Product Catalog
7.8
27
8.3
130
8.6
27
8.2
127
|
Verified
8.3
27
8.3
129
|
Verified
7.3
27
8.3
114
|
Verified
Order Process
9.0
28
8.5
133
|
Verified
9.0
27
8.5
126
|
Verified
9.0
27
8.1
125
|
Verified
8.7
28
8.5
125
|
Verified
8.2
27
8.5
131
6.9
26
8.0
118
|
Verified
7.7
28
8.4
126
8.0
26
8.4
116
Multi-Channel Support
8.5
27
8.3
126
7.7
27
7.9
122
|
Verified
6.4
27
8.1
119
|
Verified
7.2
27
8.4
124
|
Verified
7.1
27
8.2
118
|
Verified
7.2
27
7.9
95
9.1
26
8.5
125
|
Verified
Platform
8.7
27
8.5
122
|
Verified
8.8
27
8.3
126
|
Verified
7.7
27
8.2
125
|
Verified
8.6
27
8.4
128
|
Verified
7.4
27
8.3
121
8.8
27
8.7
123
|
Verified
8.8
27
8.5
119
|
Verified
8.9
27
8.6
125
|
Verified
7.9
27
8.2
122
|
Verified
9.0
27
8.5
117
|
Verified
8.2
27
8.3
123
|
Verified
8.6
27
8.5
124
|
Verified
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
6.9
7
8.9
40
8.1
7
8.7
40
Omnichannel Features
7.6
7
8.8
40
4.8
7
8.6
34
5.5
7
8.9
38
7.4
7
9.0
35
7.1
7
8.6
36
9.3
7
8.7
39
9.3
7
8.6
38
Categories
Categories
Shared Categories
Intershop Commerce Platform and SAP Commerce Cloud are categorized as E-Commerce Platforms and Omnichannel Commerce
Unique Categories
Intershop Commerce Platform has no unique categories
SAP Commerce Cloud is categorized as Order Management
Reviews
Reviewers' Company Size
Intershop Commerce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Manufacturing
18.4%
Consulting
13.2%
Wholesale
5.3%
Retail
5.3%
Other
36.8%
Information Technology and Services
17.0%
Computer Software
9.3%
Retail
7.3%
Accounting
4.9%
Marketing and Advertising
4.5%
Other
57.1%
Alternatives
Discussions
Intershop Commerce Platform has no discussions with answers
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
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