Interfacing Business Process Management Features
Customization (6)
-
Document Generation
Enables users to create documents for business processes and provides a wide array of templates which are customizable.
-
Process Design
The ability to create custom workflows aligned with business objectives.
-
Process Repository
A library in which to keep previously used or designed workflows for future use or to use parts of for upcoming custom workflows.
-
No-Code App Development
Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes.
-
Low-Code App Development
Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding.
No-Code
Drag and drop/visual interfaces that allow non-tech users to build without writing code
Collaboration (6)
-
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
-
Data Unification
Compile data from across all systems so that users can view relevant information easily.
-
Accessibility
Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require.
-
Process Routing
Ensures the right task is being assigned to the proper employee across an entire process.
Real-Time Data
Receive data and information in real time
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Process Management (11)
-
Process Overview
Provides users a holistic view of all workflows so as to see how all processes work together.
-
Process Analysis
Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy.
-
Real-Time Process Monitoring
Allows users to view progress of a business process in real-time enabling them to view performance or manage tasks within the process.
-
Unstructured Processes
Provides the ability to manage unstructured processes.
API Connection
Connect with existing systems via API.
-
Intelligence
Gives user machine learning tools for intelligent process improvement
-
Document Approval
Streamline and simplify document approval processes.
Process Library
Provides users with a repository for process maps and documentation.
Collaboration
Allows for collaborative authoring of process documents.
Integrations
Provides various connectors and integrations to business applications and data sources.
Execution Management
Gives users the ability to analyze processes, find bottlenecks and identify the gaps between how things should be and how they really are.
Application Design (8)
UI Code Extending
Gives users the ability to edit or write custom HTML, Javascript or CSS code.
Programming Code Extending
Allows users to edit or write custom code with programming languages.
Customized Branding
Provides tools for inserting brand logos, colors, quotes, and other proprietary content.
Application Templates
Provides base-level application templates to build atop and which users can customize for specifc users and actions.
Configurable Workflow
Configure existing workflows to meet your organization's needs
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Project Workflow
Create, manage, or update project workflows.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Data Control (5)
Data Migration
Lets users add data from existing sources when creating the initial application or changing data sources.
Data Synchronization
Continuously updates data as users or external data sources are edited.
Data Security
Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.
Real-Time Data
Receive data and information in real time
Data Aggregation and Publishing
Assemble data from multiple sources
Publishing (16)
Application Deployment
Releases the application for access on desktop or mobile devices.
Platform Compatability
Lets users build cross-platform applications or provide specific templates for different device types.
Lifecycle Management
Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.
Mobile Access
Access software remotely via mobile devices
Deployment Management
Manage the processes involved when making the application ready for use
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Integrations Management
Identify which applications need to exchange data and enable these data connections
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Document Management
Store, manage, and track all electronic documents in a centralized location
Workflow Management
Create, design and manage workflows for repetitive tasks
Iteration Management
Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle
Requirements Management
Enables creation, management, and tracking of product requirements & features during product production/development
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Task Management
Create, manage and track all task activities and progression
Forms Management
Store, manage and track all forms in a centralized location
Nonconformance (19)
Conformance Records
Allows users to create, track and maintain accurate, auditable conformance records.
CAPA
Allows users to assign tasks for corrective and preventive actions (CAPA) to employees in nonconformance
Change Management
Allows users to submit change requests and control plan revisions at any point in the production process and track all revisions.
Task Management
Create, manage and track all task activities and progression
Policy Management
Create, manage, and track policies and procedures within an organization
Document Management
Store, manage, and track all electronic documents in a centralized location
Incident Management
Manage and track all disruptions and incidents
Equipment Management
Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Workflow Management
Create, design and manage workflows for repetitive tasks
Risk Management
Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
Communications Management
Record and track all relevant internal and external communications
Training Management
Track employee/learner's progression through training programs
Maintenance Management
Manage, maintain and track the performance of assets and equipment
Complaint Management
Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
ISO Standards Management
Track and monitor processes/products to ensure they meet international standards developed by the ISO
Calibration Management
Schedule the calibration of instrumentation and maintenance requirements
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Quality system (7)
Document Control
Allow users to centralize and archive documents for quality management
Collaboration
Allows users to collaborate in real time with editing and commenting capabilities to minimize miscommunication
Analytics and Reports
Allows users to collects both vendor- and customer-facing data relevant to the product development lifecycle, and generates performance and health reports
Supplier Quality Control
Qualify, select, and monitor supply chain partners
Statistical Process Control
Statistical methods to assist with and maintain quality control of processes
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Quality Control
Ensure that quality requirements and standards are met across production processes
Risk Management (3)
Assessments
Allows users to determine potential risks that may impact employees or the environment
Operational Risk
Allows users to estimate the impact of EHS risks on the operations of the company
Supplier Evaluation
Allows users to evaluate suppliers using safety and environmental criteria
Inspection Management (3)
Templates
Allows users to choose from templates for multiple types of inspections such as safety or quality
Workflows
Provides users with workflows to assign tasks for audit and inspections
Corrective Actions
Allows users to identify corrective actions to address incidents and accidents
Compliance (3)
Standards & Regulations
Provides users with regulations to follow under the Occupational Safety and Health Act (OSHA)
Permits
Allows users to track permits required for environmental and safety compliance
Certifications
Allows users to manage certifications to comply with regulations and standards
Platform (4)
Integration
Delivers APIs and standard integrations with other software systems.
Security & Privacy
Complies with security and privacy regulations and standards.
Mobile Access
Allows users to access the software using mobile devices.
Flexibility
Facilitates software configuration without the need for technical experise.
Services (4)
Implementation
Assists customes through all the phases of the implementation process.
Training & Learning
Provides software users with training courses and learning content.
Customer Support
Delivers customer and technical support, directly or trough partners.
Professional Services
The vendor provides consulting services such as business process reengineering.
Process Development (1)
-
Process Routing
Ensures the right task is being assigned to the proper employee across an entire process.
Process Analysis (3)
Real-Time Process Analysis
Allows users to conduct real-time process analysis, as opposed to just historical analysis.
Process Notation
Gives process notation capabilities.
Process Mapping
Provides tools for defining what a business entity does, who is responsible, to what standard a business process should be completed.
Automation (2)
RPA Integration
Integrates with RPA technology, either natively or via 3rd-party integrations.
Application Development
Allow customers, partners and third-party developers to create applications on top of business processes.
Execution (16)
Sampling
Identify and track material samples for inspection or re-inspection.
Corrective and Preventive Actions (CAPA)
Investigate and take action at root cause or error in processes to prevent recurring issues
Data Capture
Capture inspection data including photos and video, both online and offline.
Reports
Generate inspection reports using the information gathered during the inspection.
Ad-hoc Tasks
Allow users to create ad-hoc or unplanned inspection tasks.
Real-Time Data
Receive data and information in real time
Action Management
Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
Emergency Notifications
Notifications can be sent to anyone, not only the users of the solution.
Workflows
Workflows to assign tasks to users based on their role and the severity of the issue.
Vulnerability Management
Detect (and block) vulnerabilities and threats in your applications based on vulnerability information
Task Management
Create, manage and track all task activities and progression
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Incident Management
Manage and track all disruptions and incidents
Document Management
Store, manage, and track all electronic documents in a centralized location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Workflow Management
Create, design and manage workflows for repetitive tasks
Planning (10)
Checklists
Ability to create configurable forms and checklists to capture inspection information.
Approvals
Ability to define criteria and workflows to approve or reject inspection tasks.
Scheduling
Organize inspection tasks based on constraints such as inspector availability.
Procedures
Allow users to create procedures and workflows for multiple types of inspections.
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Program Management
Allows users to create programs to deal with potential threats.
Resource Modelling
Dependency mapping of resources includes what-if scenarios.
Recovery Plans
Ability to create and compare recovery plans using standard out of the box templates.
Templates
Includes a library of procedures and standard plan templates.
Policy Management
Create, manage, and track policies and procedures within an organization
Analytics (6)
Monitoring
Track the inspection process to ensure it follows procedures and complies with regulations.
KPIs
Analyze inspection metrics such as cost of quality or Overall Operations Effectiveness (OOE).
Nonconformace
Generate nonconformance records and reports for defective products or noncompliance.
Business Impact Analysis
Identify the impact of threats on various departments or business entities.
Plan Reporting
Analyse plan characteristics such as completion time or performance.
Recovery KPIs
Provide information on recovery KPIs such as recovery time progress and recovery time actual.
Integration (4)
Integrated Risk Management
Integrates with Integrated Risk Management software.
Disaster Recovery
Integrates with Disaster Recovery software.
EMNS
Integrates with Emergency Mass Notification Systems.
Vendor Risk Management
Pinpoint and mitigate risk from third-party vendors and suppliers.
Generative AI (18)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Tasks
Automates basic tasks and workflows utilizing AI.
Workflows - Audit Management (5)
Audit Trail
Displays all the changes made during audits, including details such as username, timestamp, or type of change in a centralized repository.
Recommendations
Coordinate and track recommended remediation actions.
Collaboration Tools
Facilitates collaboration between teams and stakeholders through shared workspaces.
Integrations
Integrates with risk management platforms, GRC tools, and other systems.
Audit Planning
Create a targeted plan, schedule resources, and determine long-term goals for the audit process
Documentation - Audit Management (2)
Customizable Forms
Customize contracts and forms to collect specific information
Checklists
Provides checklists
Reporting & Analytics - Audit Management (10)
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Audit Performance
Provide information on the performance of the audit activities and processes.
Industry Compliance
Ensures audits are compliant with industry-specific regulations and standards.
ISO Compliance
Guidelines set by the International Organization for Standardization
Environmental Compliance
Guidelines for conforming to environmental laws, regulations and requirements
Sarbanes-Oxley Compliance
Regulations on a company's internal process when dealing with financial reporting
FDA Compliance
Track and ensure quality of products in accordance with food and drug administration (FDA) act
OSHA Compliance
Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant
Real-Time Data
Receive data and information in real time
Real-Time Analytics
Analyze and gain insights into data in real-time
Monitoring - IT Risk Management (1)
AI Monitoring
Utillizes AI to monitor and report on incidents in real-time.
Platform AI Features - Policy Management (16)
Reports
Can generate reports on policy compliance trends using AI.
Workflow Management
Uses AI to automate common workflow tasks such as policy creation, distribution, and updates.
Customizable Reports
Alter the layout and content of reports
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Renewal Management
Manage and track the renewal process for various services, subscriptions, contracts, or licenses
Document Management
Store, manage, and track all electronic documents in a centralized location
Forms Management
Store, manage and track all forms in a centralized location
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Incident Management
Manage and track all disruptions and incidents
Lifecycle Management
Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Assessment Management
Creation, administration, and evaluation of assessments or tests
Policy Metadata Management
Group policies by type for easy classification and discovery
Expiration Management
Track and manage expiration of various items including products, warranties, licenses, and contracts
Configurable Workflow
Configure existing workflows to meet your organization's needs
Operational Risk Management (3)
Operational Risk Methodology
Support various methodologies and frameworks for operational risk management such as ISO 31000 and COSO.
Operational Risk Classification
Ability to classify risks based on risk type, severity, and custom criteria.
Operational Risk Identification
Identify various risk factors such as the inadequate use of technology, human factor, or external risks.
Business Resilience (4)
Business Continuity
Support business continuity plans through integrations with business continuity software, incident response, or controls planning
Compliance Management
Reduce risk of legal liability through regulations and standards compliance.
Incident Management
Manage and track all disruptions and incidents
Policy Management
Create, manage, and track policies and procedures within an organization
Agentic AI - IT Risk Management (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Agentic AI - Low-Code Development Platforms (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Regulatory Change Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Campaign Planning
Plan and strategize marketing campaigns
Agentic AI - Business Continuity Management (4)
Multi-step Planning
Ability to break down and plan multi-step processes
Adaptive Learning
Improves performance based on feedback and experience
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Scenario Planning
Develop potential scenarios to identify risks and opportunities
Agentic AI - Operational Risk Management (1)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Business Process Management (8)
Multi-step Planning
Ability to break down and plan multi-step processes
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Generative AI- Business Continuity Management (2)
Automated Plan Generation
Creates or updates business continuity plans by transforming organizational inputs and templates into detailed, customized documents that align with industry standards and regulatory requirements.
AI-Generated Post-Incident Reports and Summaries
Compiles available data into clear summaries and analytical reports that outline what happened, the impact, response actions, and lessons learned after an incident or test.
Agentic AI - Process Mining (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (227)
Custom Development
Development of custom software, web apps, mobile apps, etc.
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
AI-assisted Development
Receive suggestions from an automated tool on the next steps to take in the development process based on your prior activity
Collaborative Development
Work with others within one platform/system on the application development process
Document Storage
Store and organize documents in a centralized system
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Real-Time Reporting
Active reporting of data and metrics
Customizable Reports
Alter the layout and content of reports
Performance Monitoring
Monitoring and measurement of relevant metrics to assess the performance of IT resources
Version Control
Track revisions and updates made to files and navigate between different versions
Database Support
Supports common databases such as MySQL and Oracle
Data Import/Export
Import and export data to and from software applications
Graphical Workflow Editor
Create, design and modify the flow and processes of tasks in a project
Visual Modeling
Use visual elements such as pre-built blocks and/or shapes to assemble a model or design
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
API
Application programming interface that allows for integration with other systems/databases
Data Visualization
Graphical representation of data
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Customizable Forms
Customize contracts and forms to collect specific information
Customizable Fields
Customize data fields to support various needs and use cases
Web/Mobile App Development
Create/edit commerce applications for mobile devices and/or web
Secure Data Storage
Securely stores data to prevent data loss or breaches
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
"What If" Scenarios
Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities
Incident Response Checklists
Checklist to confirm the incident and response.
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Risk Assessment
Initiate collection and analysis of known risks
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Business Continuity Exercising
Scenario-based process that test the validity of business continuity plans and procedures.
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Plan Development
Process of developing business plans for strategies, actions, and goals.
Mobile Access
Access software remotely via mobile devices
Corrective and Preventive Actions (CAPA)
Investigate and take action at root cause or error in processes to prevent recurring issues
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Document Management
Store, manage, and track all electronic documents in a centralized location
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Activity Tracking
Track and document all activities across devices, networks, and other systems
Document Storage
Store and organize documents in a centralized system
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Task Management
Create, manage and track all task activities and progression
Workflow Management
Create, design and manage workflows for repetitive tasks
Status Tracking
Track the status over time for a request, process, asset, or transaction
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Data Visualization
Graphical representation of data
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Forms Management
Store, manage and track all forms in a centralized location
Change Management
Track and monitor efficient handling of all changes/transitions
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Asset Tracking
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
API
Application programming interface that allows for integration with other systems/databases
Risk Analysis
Analyze potential risks across the organization
Policy Management
Create, manage, and track policies and procedures within an organization
Incident Management
Manage and track all disruptions and incidents
Real-Time Reporting
Active reporting of data and metrics
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Risk Assessment
Initiate collection and analysis of known risks
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Version Control
Track revisions and updates made to files and navigate between different versions
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Alerts/Escalation
System alerts about the need to escalate an issue or request
Customizable Reports
Alter the layout and content of reports
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Certification Tracking
Maintain personal certifications/qualifications
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Digital Signature
Electronic signing method that validates the authenticity and integrity of a digital document
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Version Control
Track revisions and updates made to files and navigate between different versions
Secure Data Storage
Securely stores data to prevent data loss or breaches
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
API
Application programming interface that allows for integration with other systems/databases
Activity Tracking
Track and document all activities across devices, networks, and other systems
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Single Sign On
Allow users to access multiple services after entering their login credentials once
Policy Training
Train and educate employees on existing and/or new procedures and policies
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Attestation
Collect, track and store acknowledgements that policies have been read and understood
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Chatbot
AI-based platform which conducts a conversation via auditory or textual methods
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Risk Analysis
Analyze potential risks across the organization
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Document Analysis
Interpret, identify and extract specific data points, pattern and insights from documents
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Policy Creation
Create new policies or alter existing policies
Digital Signature
Electronic signing method that validates the authenticity and integrity of a digital document
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Policy Library
A repository of all past and existing policies
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Document Review
Review and analyze existing information across documents
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Scenario Planning
Develop potential scenarios to identify risks and opportunities
Activity Tracking
Track and document all activities across devices, networks, and other systems
Prioritization
Arrange tasks based on the level of priority or urgency
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Risk Scoring
Assess and score risks using risk matrices
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Customizable Reports
Alter the layout and content of reports
Predictive Analytics
Predict future data based on historical data sets
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Data Visualization
Graphical representation of data
Risk Reporting
Reporting of risks associated with specific actions, events, or entities
Version Control
Track revisions and updates made to files and navigate between different versions
Risk Assessment
Initiate collection and analysis of known risks
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Risk Analysis
Analyze potential risks across the organization
Real-Time Reporting
Active reporting of data and metrics
Corrective and Preventive Actions (CAPA)
Investigate and take action at root cause or error in processes to prevent recurring issues
API
Application programming interface that allows for integration with other systems/databases
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Mobile Access
Access software remotely via mobile devices
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Real-Time Reporting
Active reporting of data and metrics
Customizable Forms
Customize contracts and forms to collect specific information
API
Application programming interface that allows for integration with other systems/databases
Dispatch Management
Manage sending personnel and resources to a site as needed
Workflow Management
Create, design and manage workflows for repetitive tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Report Templates
Sample of reports that could be customized as needed or used as is
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Equipment Tracking
Track the location of specific equipment at all times
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Subcontractor Management
Track information, qualifications, and contact details of subcontractors
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Failed Inspection Tracking
Track and store information regarding failed inspections
Document Management
Store, manage, and track all electronic documents in a centralized location
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Real-Time Updates
Receive system updates as soon as any changes are made
Task Management
Create, manage and track all task activities and progression
Data Import/Export
Import and export data to and from software applications
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Inventory Control
Monitor product stock levels
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Risk Assessment
Initiate collection and analysis of known risks
Electronic Signature
Digitally sign online documents
Incident Management
Manage and track all disruptions and incidents
Code Enforcement
Ensure all properties are adhering to government and legal codes
Forms Management
Store, manage and track all forms in a centralized location
Defect Tracking
Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
Electronic Signature
Digitally sign online documents
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Data Import/Export
Import and export data to and from software applications
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Nonconformance Tracking
Identify issues and deviations from specifications
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
API
Application programming interface that allows for integration with other systems/databases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Data
Receive data and information in real time
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Mobile Access
Access software remotely via mobile devices
Document Storage
Store and organize documents in a centralized system
Data Import/Export
Import and export data to and from software applications
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Document Management
Store, manage, and track all electronic documents in a centralized location
Real-Time Reporting
Active reporting of data and metrics
Customizable Forms
Customize contracts and forms to collect specific information
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Process Modeling & Designing
Visually identify, define, and map all details and relationships surrounding business process models and elements
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Task Progress Tracking
Track the status and progress of tasks
API
Application programming interface that allows for integration with other systems/databases
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Commenting/Notes
Leave comments and notes on documents for others to view
Forms Management
Store, manage and track all forms in a centralized location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Configurable Workflow
Configure existing workflows to meet your organization's needs
Graphical Workflow Editor
Create, design and modify the flow and processes of tasks in a project
Data Visualization
Graphical representation of data
Workflow Management
Create, design and manage workflows for repetitive tasks
Process Change Tracking
Document any changes or proposed changes made to business processes or workflows
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Email Management
Manage, store and organize emails within the system or via third-party apps
Templates
Sample files or documents that could be customized as needed or used as is
Real-Time Updates
Receive system updates as soon as any changes are made
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Customizable Fields
Customize data fields to support various needs and use cases
Version Control
Track revisions and updates made to files and navigate between different versions
Forms Automation
Automate repetitive tasks such as filling out information or creating certain types of forms
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Activity Tracking
Track and document all activities across devices, networks, and other systems
Single Sign On
Allow users to access multiple services after entering their login credentials once
Task Management
Create, manage and track all task activities and progression
Customizable Reports
Alter the layout and content of reports
Business Process Control
Define and maintain business rules that determine workflow capabilities and criteria
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Workflow & Task Management - Compliance Management (4)
Issue Management
Identify and respond to unexpected problems or failures
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Task Management
Create, manage, and track all task activities and progression
Policy Attestation
Collect and track employee or stakeholder acknowledgment of policies and procedures
Generative AI - Compliance Management (2)
AI Text Summarization
Condenses long documents or text into a brief summary
AI Control Mapping
Use AI to automatically map controls to relevant regulatory requirements and surface overlaps across frameworks
Policy & Controls Management - Compliance Management (3)
Policy Management
Create, manage, and track policies and procedures within an organization
Regulatory Change Management
Monitor and alert users to changes in laws, regulations, and standards that affect compliance obligations
Control Mapping
Map internal controls to applicable regulatory frameworks and standards to identify overlaps and coverage gaps
Reporting & Analytics - Compliance Management (3)
Compliance Reporting
Generate reports on compliance status, activity history, and supporting documentation for internal or external stakeholders
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Risk Assessment
Initiate collection and analysis of known risks
Evidence & Documentation - Compliance Management (3)
Document Management
Store, manage, and track all electronic documents in a centralized location
Version Control
Track revisions and updates made to files and navigate between different versions
Evidence Collection
Gather and organize documentation that demonstrates adherence to policies, controls, and regulatory requirements


