--- title: InStream Group Reviews meta_title: 'InStream Group Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 125 reviews by the users' company size, role or industry to find out how InStream Group works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 125 scale: '5' date_modified: '2026-11-02' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

InStream Group Reviews & Product Details

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Pricing

Pricing provided by InStream Group.

Basic

$6.00

User Insights

Average based on 125 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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InStream Group Reviews (125)

Reviews

InStream Group Reviews (125)

4.2
125 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Very easy and helpful"
5/5
What do you like best about InStream Group?

You can manage all your contacts and customer information all in one place. It works so easy it creates profile for each person so looking at everything and everyone is not overwhelming. Organization is great and so is the efficiency Review collected by and hosted on G2.com.

What do you dislike about InStream Group?

The only thing I dislike is the set up I feel it looks a little dull but that’s just my personal opinion Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"It works as xescribed"
2.5/5
What do you like best about InStream Group?

Not the cutting edge but serves its purpose, I find it helpful most days Review collected by and hosted on G2.com.

What do you dislike about InStream Group?

The elasticity and cohesiveness. Also it unpacks awkwardly. The price is a bit trifling as well Review collected by and hosted on G2.com.

Abby W.
AW
Abby W.
Sales Marketing Manager
Food & Beverages
Enterprise (> 1000 emp.)
"Software for effective communication based on CRM."
4.5/5
What do you like best about InStream Group?

I have recently used the basic version of instream which I find excellent since it is a customer relationship management software that effectively integrates commercial management, marketing and customer service. I find it visually appealing to use a grid view to see what happens to my potential clients immediately. InStream allows you to unify external applications so that they work together facilitating the users' commercial relationships. Review collected by and hosted on G2.com.

What do you dislike about InStream Group?

I would like them to offer some version that allows creating different lists such as current clients, potential clients, previous clients and potential clients. And concise and clear demonstrations of how the CRM can be applied. I certainly can not find anything else that disgusts me in InStream since part of the above described I find a very complete software Review collected by and hosted on G2.com.

Simeon O.
SO
Simeon O.
Civil Engineer
Civil Engineering
Small-Business (50 or fewer emp.)
"My scope of InStream"
4.5/5
What do you like best about InStream Group?

InStream allows you to put all the important information and records of your(or your colleagues) communication with him in one place without permanent switches between pages. Review collected by and hosted on G2.com.

What do you dislike about InStream Group?

However it takes time to really understand the nook and cranny of Instream. Requires a lot of patience as Instream isn't the most intuitive CRM out there. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
UC
Verified User in Civil Engineering
Enterprise (> 1000 emp.)
"A unique CRM platform worth trying out!"
3/5
What do you like best about InStream Group?

I like that this is unique, unlike more widely known and used CRM data systems. It offers nice features and allows for all-in-one sales/marketing/communication for you and your team. Review collected by and hosted on G2.com.

What do you dislike about InStream Group?

It does not have all the bells and whistles if could. Review collected by and hosted on G2.com.

Trisha B.
TB
Trisha B.
Realtor
Real Estate
Small-Business (50 or fewer emp.)
"Sign up today!!"
4/5
What do you like best about InStream Group?

Instead is a great CRM. Helps you stay on top of your game. Review collected by and hosted on G2.com.

What do you dislike about InStream Group?

I really don’t have anything bad to say. Review collected by and hosted on G2.com.

Verified User in Farming
UF
Verified User in Farming
Small-Business (50 or fewer emp.)
"Simple to learn and use."
4/5
What do you like best about InStream Group?

Simple, takes not to long to learn to use Review collected by and hosted on G2.com.

What do you dislike about InStream Group?

I wish operations where easier to get to Review collected by and hosted on G2.com.

AR
Andy R.
Employee
Enterprise (> 1000 emp.)
"Great service"
5/5
What do you like best about InStream Group?

I like how the software Gets the job done. Review collected by and hosted on G2.com.

What do you dislike about InStream Group?

Honestly something I dislike is the pricing. It’s reasonable but not cheap Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Smooth experience"
3/5
What do you like best about InStream Group?

It's a fast, smooth engine experience that does not stall and makes searching the web easy. Review collected by and hosted on G2.com.

What do you dislike about InStream Group?

It's kind of bulky, takes up a lot of memory room. Review collected by and hosted on G2.com.

Verified User in Computer Games
IC
Verified User in Computer Games
Small-Business (50 or fewer emp.)
"CPA"
5/5
What do you like best about InStream Group?

That it helps with accounting and numbers it will store several millions worth of data throughout your lifetime Review collected by and hosted on G2.com.

What do you dislike about InStream Group?

Downsides is people that are older don't know how to use it Review collected by and hosted on G2.com.

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GU
Guest User
•
Last activity 6 months ago

What is InStream used for?

0 Upvotes
1
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Pricing Options

Pricing provided by InStream Group.

Basic

$6.00
InStream Group Comparisons
InStream Group Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Lead Management
Case Management
Customer Support Portal
Knowledge Base
Social Network Integration