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Compare Copper and InStream Group 
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$0 per user
Copper
Star Rating
(1,152)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansInStream Group
Star Rating
(121)4.2 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per user
Browse all 5 pricing plansCopper vs InStream Group
When assessing the two solutions, reviewers found Copper easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that InStream Group meets the needs of their business better than Copper.
- When comparing quality of ongoing product support, reviewers felt that InStream Group is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of InStream Group over Copper.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Free Trial
Copper
Free Trial is available
InStream Group
Free Trial is available
Ratings
Meets Requirements
8.7
924
8.8
106
Ease of Use
9.1
935
8.8
107
Ease of Setup
8.7
439
8.5
43
Ease of Admin
8.9
416
8.6
42
Quality of Support
8.6
856
9.0
105
Has the product been a good partner in doing business?
9.0
411
9.0
41
Product Direction (% positive)
9.0
866
9.1
104
Features by Category
Sales Force Automation
8.9
653
|
Verified
8.8
86
|
Verified
Feature Not Available
Feature Not Available
8.8
657
|
Verified
8.3
80
|
Verified
8.4
656
|
Verified
8.5
82
|
Verified
7.6
353
|
Verified
8.3
77
|
Verified
8.8
531
|
Verified
8.3
80
|
Verified
7.9
337
8.3
81
|
Verified
7.6
310
8.3
79
|
Verified
8.3
403
8.5
81
|
Verified
Marketing Automation
7.9
433
|
Verified
8.6
77
|
Verified
Feature Not Available
Feature Not Available
8.6
592
|
Verified
8.5
80
|
Verified
Feature Not Available
Feature Not Available
Customer Support
8.2
388
8.4
80
|
Verified
8.0
397
8.2
80
|
Verified
8.2
452
8.4
79
|
Verified
7.8
315
8.1
78
|
Verified
8.0
351
8.4
80
|
Verified
Reporting & Analytics
8.0
561
|
Verified
8.3
80
|
Verified
8.3
636
|
Verified
8.5
81
|
Verified
8.1
472
|
Verified
8.4
76
|
Verified
Mobile & Social
8.1
348
|
Verified
8.3
78
|
Verified
8.1
334
|
Verified
8.4
79
|
Verified
8.4
471
|
Verified
8.2
75
|
Verified
Platform
8.3
319
|
Verified
7.7
32
|
Verified
8.4
314
|
Verified
7.9
32
|
Verified
8.6
329
|
Verified
7.9
33
|
Verified
8.0
196
|
Verified
8.5
32
|
Verified
7.7
156
7.9
28
|
Verified
7.7
226
7.6
29
8.7
327
|
Verified
8.2
30
|
Verified
7.8
192
7.5
30
|
Verified
Integration
8.6
302
|
Verified
7.4
32
|
Verified
8.2
251
|
Verified
7.6
30
|
Verified
7.9
238
|
Verified
7.6
30
|
Verified
Generative AI
6.3
31
Not enough data
Agentic AI - CRM
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Incentives
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Personalization
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Administrative
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and InStream Group are categorized as CRM
Unique Categories
Copper is categorized as Email Tracking, Online Form Builder, Sales Analytics, Sales Performance Management, and Google Workspace for Sales
InStream Group has no unique categories
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
InStream Group
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.8%
Information Technology and Services
11.5%
Retail
9.7%
Telecommunications
7.1%
Marketing and Advertising
5.3%
Hospital & Health Care
5.3%
Other
61.1%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
InStream Group has no discussions with answers
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