InStream Group Reviews & Product Details

Instream enable me collect important information about our customers by helping my team automatically gather important sales data and leads from major social networking platforms like Linkedin , Twitter and Facebook. I like its aesthetic view of seeing all activities of our leads via a grid view .In comparison with other CRM tools ,information on Instream is entered automatically and this its best selling point. The GUI follows normal conventions so it is easy to use, getting started is pretty much instant unlike the Sugars etc. I also like how it integrates and tracks conversations via email and displays social media posts related to leads/opportunities etc. Review collected by and hosted on G2.com.

I’m very happy with their program. However, I must say that their features are quite basic. It would be great if they can offer more services aside from client and risk management. Support non-responsive, bugs that have been there for ages are not getting fixed, social links show you things, but nothing else. Recently Google stopped trusting InStream so email linkage no longer works. There is also no way to export. Review collected by and hosted on G2.com.

I currently use this software, very good, easy, accessible Review collected by and hosted on G2.com.

I currently use this and don't seem to dislike anything about it Review collected by and hosted on G2.com.

Mainly I like it to be an easy-to-use software, it allows me to organize all the clients, employees, fixed clients and colleagues in this way I can have a better communication with them; It also gives me the possibility to handle all interpersonal relationships with clients. It has an innovative design and the interface is quite complete, it has absolutely all the tools I need. Review collected by and hosted on G2.com.

Personally I feel that it is a very complete software, its functions are incredible and the tools work very efficiently. However, lately we need to increase the customer relations and the idea of ​​having a video call would be very good, so I would have a direct conversation with the clients and that would be really incredible. Review collected by and hosted on G2.com.

Great CRM for managing relationships. Easy and fast. Review collected by and hosted on G2.com.

Too few options to manage and analyze the sales. Also very poor options to make sales opportunity specific like expected margin broken down to particular elements of the sales etc. Review collected by and hosted on G2.com.

Instream is an awesome app that helps you to strengthen business relations not only with your frequent/ potential customers but also with people it is important for you to remain in a good contact. The biggest advantage for me is that you can create your own lists without much effort, so that the platform become personalized for your specific needs. Review collected by and hosted on G2.com.

I don't like itI really can feel that they really care about their customers Review collected by and hosted on G2.com.

It improves and provides strong customer base by providing the excellent communication with improved quality and time. Review collected by and hosted on G2.com.

During the low network connectivity it took sometime to refresh the stored data. Review collected by and hosted on G2.com.

It helps us improve communication with clients and relationships with them. It allows us to gather information from all clients to have sales data and thus obtain more information about potential clients. We can also customize the needs of each client. Review collected by and hosted on G2.com.

So far, no notable problems; it works wonderfully and we are delighted with Instream. Review collected by and hosted on G2.com.

It is an excellent area of ​​work that has a good internal communication system among potential customers, some other contact, close colleague and / or company employees. I like how the lead score is also integrated, thus having a better control of the performance of customer relationships, among others. Likewise it is a platform not very complicated to use, it is very organized and has a good calendar and follow-up conversations. Review collected by and hosted on G2.com.

Very inefficient support, they should also include video conferences as well as screen sharing with a client. Review collected by and hosted on G2.com.

The ease of use and various integrations are some of its strongest features. We had no issues getting it plugged into our CRM and Accounting software packages. Review collected by and hosted on G2.com.

Any issues we have are purely minor issues like adding other shipping companies to the list in the procurement tracking model. There are workarounds to still provide tracking for LTL and regional freight couriers, but it would be nice to be able to have the ability to track all of the couriers. Review collected by and hosted on G2.com.

It is a great software, working with the CRM system allows me to improve little by little the inter-commercial relations with the clients and potential clients, in this way to devise strategies for the increase of the sales. It is simple to use, flexible and compressible to what you need, I like the fact of integrating marketing with sales. Syncing other applications with InStream facilitates the entire process. It has a function that I like very much, the lists help me to manage and organize everything much better, in this way I see everything with more clarity. Review collected by and hosted on G2.com.

It would be good to have a demonstration at the beginning to understand much better the use of CRM, at the beginning it was a little complicated to understand its precise use, however, with a lot of patience I could understand everything in detail and thus, use it without any inconvenience. Review collected by and hosted on G2.com.